--- description: Zoho Assist : qu'en pensent les utilisateurs ? Lisez les avis sur Zoho Assist, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Assist Tarif, abonnement, avis | GetApp Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de prise en main à distance](/directory/563/remote-support/software) > [Zoho Assist](/software/9913/zoho-assist) # Zoho Assist Canonical: https://fr.getapp.ca/software/9913/zoho-assist Page : 1/56\ Suivant: [Page suivante](https://fr.getapp.ca/software/9913/zoho-assist?page=2) > Offre une prise en charge rapide des clients distants grâce à des sessions d'assistance à distance surveillée sur le web et la gestion des ordinateurs distants sans effort via un accès distant sans surveillance. > > Conclusion : 1375 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 1375 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Zoho - **Fondé**: 1996 ## Contexte commercial - **À partir de**: 480,00 DOP - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Prix**: Essai gratuit de 15 jours, plans d'assistance à distance et d'accès sans surveillance - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, bulgare, chinois, coréen, espagnol, français, italien, japonais, néerlandais, portugais, suédois - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - API - Accès et contrôle à distance - Accès mobile - Accès sans surveillance - Accès à distance et surveillance - Alertes/Notifications - Annotations - Assistance à distance - Audio/Vidéo HD - Authentification - Capture d'écran - Chat en temps réel - Chat vidéo - Clavardage et messagerie - Communication multicanal - Comptes d'utilisateur multiples - Conférences - Conférences vidéo - Contrôles/Permissions d'accès - Desktop/Browser Sharing ## Intégrations (17 au total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... et 2 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de prise en main à distance](https://fr.getapp.ca/directory/563/remote-support/software) ## Catégories connexes - [Outils ITSM (Information Technology Service Management)](https://fr.getapp.ca/directory/292/it-service-management-itsm/software) - [Logiciels de prise en main à distance](https://fr.getapp.ca/directory/563/remote-support/software) - [Logiciels d'infogérance](https://fr.getapp.ca/directory/645/managed-service-providers-msp/software) - [Logiciels de télétravail](https://fr.getapp.ca/directory/1699/remote-work/software) - [Logiciels de bureau à distance](https://fr.getapp.ca/directory/1731/remote-desktop/software) ## Logiciels similaires 1. [TeamViewer ONE](https://fr.getapp.ca/software/90948/teamviewer) — 4.6/5 (11620 reviews) 2. [Slack](https://fr.getapp.ca/software/91563/slack) — 4.7/5 (24046 reviews) 3. [AnyDesk](https://fr.getapp.ca/software/120039/anydesk) — 4.6/5 (1781 reviews) 4. [Supremo Remote Desktop](https://fr.getapp.ca/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) 5. [Iperius Remote](https://fr.getapp.ca/software/2039655/iperius-remote) — 4.3/5 (227 reviews) ## Avis ### "Zoho Assist - no one else can beat it\!" — 5.0/5 > **Maxwell** | *18 juillet 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: - Lightning fast computer access - Unattended Access - Technical Support Remote - Troubleshooting and Remote Assistance - Streamlined Rollout - Advanced User Controls - Similar to Bomgar - Advanced Access to Wake Up, Power On, etc.... > > **Inconvénients**: No cons at all\! Even the price is affordable and over the last 2 years I have had no access issues or delays in connecting. > > I have been thoroughly impressed by Zoho Assist’s seamless remote-access capabilities. From the moment I initiated my first session, I experienced lightning-fast connections and an intuitive interface that made navigating between multiple computers effortless. Whether providing IT support to colleagues across different locations or accessing critical files on a distant workstation, Zoho Assist delivered unparalleled responsiveness and stability. Its streamlined setup process meant less time troubleshooting and more time resolving issues—boosting both my productivity and overall client satisfaction. Beyond its speed, Zoho Assist offers a suite of advanced features that elevate remote collaboration to a new standard of professionalism. Secure file transfers, unattended access, and comprehensive session reporting ensure that every support interaction is not only efficient but also fully auditable. The platform’s robust encryption protocols and customizable security settings give me absolute confidence when handling sensitive data or conducting high-stakes troubleshooting. In all my years of using remote-support tools, Zoho Assist stands out for its combination of performance, reliability, and feature richness—making it an indispensable asset for any organization seeking top-tier remote access solutions. ----- ### "TOP Unattended Access software" — 5.0/5 > **Mario** | *11 mars 2026* | Logistique et chaîne d'approvisionnement | Taux de recommandation : 10.0/10 > > **Avantages**: Performance \& Usability The Ease of Use is one of its strongest suits; the interface is intuitive, allowing for a near-zero learning curve. This simplicity translates directly into Time Saving, as I can now complete tasks that used to take an hour in just a few minutes. Remote Capabilities \& Reliability The Remote Access feature is incredibly stable. While many platforms struggle with Connection Issues, I’ve found this one to be remarkably resilient even on lower bandwidth. When minor Bugs and Issues do arise—as they do with any complex software—they are usually patched quickly and don't interfere with the core experience. Support \& Investment The Customer Support team deserves a special mention. They are responsive, technical, and actually listen to user feedback. When you consider the level of service and the robust feature set, the Value for Money is unbeatable. It is a smart investment for anyone looking to streamline their operations. > > **Inconvénients**: Sometimes renaming devices and creating groups can be a bit cumbersome, as can creating groups, since you have to go to separate and different sections. > > I have been using this platform for several months now, and it has quickly become an essential part of my daily workflow. If you are looking for a tool that balances power with simplicity, this is it. ----- ### "Revue de Zoho" — 3.0/5 > **Patricia** | *25 janvier 2025* | Comptabilité | Taux de recommandation : 3.0/10 > > **Avantages**: Que je puisse travailler sur une déclaration et que lorsque j'arrive au bureau, elle soit prête à être imprimée ou tout ce qui doit être fait > > **Inconvénients**: Je dois laisser mon ordinateur allumé au bureau > > De correct à bon J'aime le fait que je me connecte réellement au programme que j'utilise ----- ### "Reliable Remote Support" — 4.0/5 > **Utilisateur vérifié** | *9 décembre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: Zoho Assist has been reliable and easy to use for our internal IT team supporting multiple clinic locations. The remote connection loads quickly, even at sites with limited bandwidth, and the interface is straightforward for technicians. File transfer, multi-monitor support, and unattended access all work smoothly and help us resolve issues faster. It integrates well into our workflow and saves time during busy clinic hours. > > **Inconvénients**: Occasionally, sessions can take a moment to initialize depending on the workstation, and the browser-based launches sometimes require a refresh. > > Zoho Assist has been a dependable tool for our IT department. We support hundreds of users across several clinics, and being able to remotely assist staff quickly is essential. Zoho Assist has helped us reduce ticket resolution times, provide faster support, and keep our operations running smoothly. The platform is stable, simple to use, and fits well into our workflow. ----- ### "Great for work" — 5.0/5 > **Srdjan** | *11 février 2026* | Services financiers | Taux de recommandation : 9.0/10 > > **Avantages**: I like this software because it is easy to use. It has feature that it works after restart. I like that it support Windows, MacOS and Linux. > > **Inconvénients**: It has some bug after elevate to admin mode with resolution in Windows. That would be a think which I would like to be improved. > > It is good software, overall I like it. I see that you constantly have improvements and that I like. ----- Page : 1/56\ Suivant: [Page suivante](https://fr.getapp.ca/software/9913/zoho-assist?page=2) ## Liens - [Afficher sur GetApp](https://fr.getapp.ca/software/9913/zoho-assist) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées