Shop Boss

Gestion d'atelier de réparation automobile basée sur le web

En savoir plus sur Shop Boss

Êtes-vous prêts à faire passer votre boutique au niveau supérieur ? Gérer un atelier de réparation automobile indépendant ne devrait pas être difficile, mais bien souvent, ça l'est. Bien que l'éditeur ne puisse pas vous aider à traiter les tracasseries liées aux employés, les impôts sur les salaires, les problèmes des fournisseurs, etc., cette solution peut vous aider à gérer votre charge de travail, votre flux d'atelier et vous aider à tirer le meilleur parti de chaque ordre de réparation. Shop Boss Pro peut vous aider à gérer votre atelier avec l'un des outils de gestion d'atelier les plus complets. Pour ce qui est des logiciels pour ateliers de réparation automobile, Shop Boss Pro est une solution de pointe.


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Shop Boss ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Shop Boss

4,6 (48)
VS.
Le plus commenté

À partir de

109,00 $ US
mois
49,00 $ US
mois

Types de licence

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

24
189

Intégrations

Intégrations introuvables
10

Simplicité

4,6 (48)
4,5 (704)

Rapport qualité-prix

4,4 (48)
4,4 (704)

Service client

4,8 (48)
4,6 (704)

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Mobile Manager Pro

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1CRM

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Avis

Note globale

4,6 /5
(48)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,4/5
Simplicité d’utilisation
4,6/5
Support client
4,8/5

Vous avez déjà Shop Boss?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 48
Shannon
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Product

Publié le 2023-03-28

We use Shop Boss every day for roughly 3 years. Always easy to use.

We use Shop Boss every day for roughly 3 years. Always easy to use.

Avantages

Very user friendly. Customer support is very responsive. Outages are rare and quickly addressed. Lots of features and integrations. Customer suggestions considered and new features and updates regularly added.

Inconvénients

No offline usage. There are small features that would be nice. Being able to re-open a RO in the search screen. Being able to choose colors for categories.

Danielle
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Shop Boss Review

Publié le 2023-02-10

Shop boss is a great software, it isn't perfect but no one is perfect. I highly recommend shop...

Shop boss is a great software, it isn't perfect but no one is perfect. I highly recommend shop boss.

Avantages

The software is very windows based, so easy to work with, it's "click and play". The team at shop boss is interactive with their clients and very responsive to suggestions to make the product better. They have a dedicated support team available by chat during business hours and respond to email queries within one day typically.

Inconvénients

The inventory system needs work - but guess what? As stated above, they are hugely responsive and they are working on fixing it! It would be nice if their reports explained a little better what data they were pulling (sometimes it doesn't make sense what information is presented) but again, if you contact support they will explain everything to you.

julie
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

pretty expensive for services used

Publié le 2021-09-30

i would get rid of yet today if it was up to me. cost verse benefits is terrible. i am the primary...

i would get rid of yet today if it was up to me. cost verse benefits is terrible. i am the primary user due to it being so time consuming for my techs.

Avantages

that it saves limited history. that we can order parts for specific vehicles. that we can email/text customers.

Inconvénients

features dont always work as we need. cant combine husband/wife/children/siblings. dont show all avaiable parts for vendors we use. scheduling doesnt work for what we need. very confusing to navigate. no rep came to educate us on use. cost is not worth the few features we use. estimates/quotes are very difficult to use/transfer. cant change credit card for partial cash payments. i could write a list of issues but these are the main ones.

Réponse de CSB Technologies Inc.

Julie, thank you for the candid review. We'd like to help you work through Shop Boss more efficiently, so our customer success team will reach out and do a de-brief with you.

Woodrow
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Make the move and don’t look back!

Publié le 2023-02-11

Originally this company was family owned and the Overall experience was like dealing with family,...

Originally this company was family owned and the Overall experience was like dealing with family, then when they moved to the next level, the only thing that changed was more features, better resources and more friendly family to deal with!!

Avantages

From The integrated inspection feature, to the ease of creating unlimited canned jobs, to the way the software communicates with some of my marketing partners, where do I start? Where do I end? It’s good!!

Inconvénients

Only con I can think of is that we didn’t switch sooner!!

Alternatives envisagées 

Shopmonkey

Pourquoi choisir Shop Boss 

Originally Main reason was for the cloud based and to simplify. Saving money and dealing with a company that made more advancements inside of the first year than the old company made in 12 was a bonus!!

Pourquoi passer à Shop Boss

The warm welcome from the sales, along with the ability to run the program side by side with my old one for a month for free.
Michael
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

User Friendly - Feature Heavy - Great Product

Publié le 2021-04-19

I've had the fortunate opportunity to work closely with a number of people at shopboss. Our...

I've had the fortunate opportunity to work closely with a number of people at shopboss. Our business is always evolving and changing the way we do things. We are just a little different than most of our competitors. Shopboss is open to our suggestions and unique requests so that their software specifically fits our business model. I've never seen another company do that for us. The quality of their work is very high and keeps me excited about working with them to make shopboss the best it can be for us.

Avantages

The software is very intuitive and easy to use. New employees can walk in and start writing work orders almost immediately. The work flow is simple and makes logical sense walking the customer through the intake process. They have built in labor books, parts ordering, and texting that are easy to use and make the speed of service lightning fast. New features are constantly being released and improving the overall quality of the product.

Inconvénients

There isnt much bad to say about their product. They have experienced some growing pains as they expanded their customer base that effected service slightly. They have since corrected these issues. There are difficulties when working with a completely web based system but the benefits greatly exceed the cons.

Alternatives envisagées 

AMS Protractor

Pourquoi choisir Shop Boss 

ROWriter was charging a lot and moving to a web subscription service. Their technical support was atrocious and rigid. Their sales/account team was even worse as their turnover was so high we never actually knew who our account rep was. The software was stagnant and behind the times.

Pourquoi passer à Shop Boss

Price, user friendly, cost, setup/deployment time, training, and backend setup were all factors in this decision. Shopboss excelled at them all.
Afficher 5 avis sur 48 Lire tous les avis

Shop Boss - FAQs

Voici quelques-unes des questions fréquentes sur Shop Boss.

Types de licences disponibles pour Shop Boss :

  • À partir de : 109,00 $ US/mois
  • Type de licence : Version gratuite, Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel Shop Boss :

Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles Shop Boss est disponible :

anglais

Appareils pris en charge par Shop Boss :

Nous n'avons pas d'informations sur les intégrations offertes par Shop Boss.

Ressources d'aide disponibles pour Shop Boss :

Service client/courriel, FAQ/forums, Base de connaissances, Chat/Clavardage

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Shop Boss.