En savoir plus sur Shop Boss

Êtes-vous prêts à faire passer votre boutique au niveau supérieur ? Gérer un atelier de réparation automobile indépendant ne devrait pas être difficile, mais bien souvent, ça l'est. Bien que l'éditeur ne puisse pas vous aider à traiter les tracasseries liées aux employés, les impôts sur les salaires, les problèmes des fournisseurs, etc., cette solution peut vous aider à gérer votre charge de travail, votre flux d'atelier et vous aider à tirer le meilleur parti de chaque ordre de réparation. Shop Boss Pro peut vous aider à gérer votre atelier avec l'un des outils de gestion d'atelier les plus complets. Pour ce qui est des logiciels pour ateliers de réparation automobile, Shop Boss Pro est une solution de pointe.

Options de tarification dès :

109,00 $ US/mois

  • Version gratuite
  • Version d’essai gratuite
  • Abonnement

Les 5 meilleurs logiciels similaires à Shop Boss

Clients typiques

  • Travailleurs autonomes
  • Petites entreprises (de 2 à 50 employés)
  • Moyennes entreprises (de 51 à 500 employés)
  • Grandes entreprises (500 employés minimum)

Déploiement

  • Basé sur le cloud
  • Sur site

Disponible dans les pays suivants

Canada, États-Unis

Langues

anglais

Options de tarification dès :

109,00 $ US/mois

  • Version gratuite
  • Version d’essai gratuite
  • Abonnement

Les 5 meilleurs logiciels similaires à Shop Boss

Images

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Vidéo de Shop Boss
Shop Boss Logiciel - 1
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Shop Boss Logiciel - 4

Fonctionnalités

Nombre total de fonctionnalités pour Shop Boss : 24

  • Achats et réceptions
  • Alertes/Notifications
  • Base de données de clients
  • CRM
  • Devis
  • Décodeur VIN
  • Facturation
  • Gestion des employés
  • Gestion des ordres de travail
  • Gestion des pièces
  • Gestion des stocks
  • Gestion des stocks
  • Gestion financière
  • Historique des services
  • Intégrations de tiers
  • Planification
  • Planification de la maintenance
  • Planification des rendez-vous
  • Point de vente (PDV)
  • Rapports personnalisables
  • Recherche par NIV
  • Suivi des véhicules
  • Taux de travail
  • Traitement des factures

Alternatives

AMS Protractor

4,5
Alternative n° 1 à Shop Boss
Protractor est une solution de gestion automobile basée conçue pour aider les petites et moyennes entreprises à gérer...

Tekmetric

4,9
Alternative n° 2 à Shop Boss
Gérez les profils de vos clients, les inspections numériques des véhicules, les demandes de réparation, les devis, les...

Shopmonkey

4,9
Alternative n° 3 à Shop Boss
Shopmonkey est une solution cloud de réparation automobile conçue pour aider les entreprises à gérer leurs processus...

ALLDATA

4,1
Alternative n° 4 à Shop Boss
ALLDATA est une suite cloud de diagnostic OEM qui permet aux entreprises automobiles d'effectuer des inspections de...

Avis

Note globale

4,4 /5
(38)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,2/5
Simplicité d’utilisation
4,5/5
Support client
4,7/5

Vous avez déjà Shop Boss?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 38
Michael
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

User Friendly - Feature Heavy - Great Product

Publié le 2021-04-19

I've had the fortunate opportunity to work closely with a number of people at shopboss. Our...

I've had the fortunate opportunity to work closely with a number of people at shopboss. Our business is always evolving and changing the way we do things. We are just a little different than most of our competitors. Shopboss is open to our suggestions and unique requests so that their software specifically fits our business model. I've never seen another company do that for us. The quality of their work is very high and keeps me excited about working with them to make shopboss the best it can be for us.

Avantages

The software is very intuitive and easy to use. New employees can walk in and start writing work orders almost immediately. The work flow is simple and makes logical sense walking the customer through the intake process. They have built in labor books, parts ordering, and texting that are easy to use and make the speed of service lightning fast. New features are constantly being released and improving the overall quality of the product.

Inconvénients

There isnt much bad to say about their product. They have experienced some growing pains as they expanded their customer base that effected service slightly. They have since corrected these issues. There are difficulties when working with a completely web based system but the benefits greatly exceed the cons.

Alternatives envisagées 

AMS Protractor

Pourquoi choisir Shop Boss 

ROWriter was charging a lot and moving to a web subscription service. Their technical support was atrocious and rigid. Their sales/account team was even worse as their turnover was so high we never actually knew who our account rep was. The software was stagnant and behind the times.

Pourquoi passer à Shop Boss

Price, user friendly, cost, setup/deployment time, training, and backend setup were all factors in this decision. Shopboss excelled at them all.
Erik
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ShopBoss Review

Publié le 2021-10-21

Overall, First Rate and Top Notch! Customer Support has always been on top of things. I've referred...

Overall, First Rate and Top Notch! Customer Support has always been on top of things. I've referred ShopBoss to 2 other Shops and Help both of them get set up and it has been super smooth both times! Anytime me or my Crew have a problem, ShopBoss is on it! So, that is really nice! The system is pretty slick and does Work Nice, Dont Take my Cons as a personal insult.

Avantages

The Digital Inspections, and Texting/Emailing has really stepped up our game.

Inconvénients

We were 17 year Mitchel1 users, So coming from them to ShopBoss some of the things you can and cant do seem odd. Id like to be able to change the width of some of the items in the W.I.P.. Id like to be able to change the status( Inspection,Approval,Parts,Etc..) into my own custom labels and then color code them on the W.I.P.. I dont like the operation of a recomended Repair, I prefer the Revision(From Mitchel), basically an open quote stuck to the customers vehicle profile that I can see with out having to reopen. There seems to be a lot of Re opening things. Sometimes, Rarely, But Sometimes, The cloud base can be an Issue! It would be nice to have some sort of Server Based "imprint" or "Copy" for when there are Internet issues, either on my end or Shop Boss's end.

Alternatives envisagées 

Shopmonkey et Tekmetric

Pourquoi choisir Shop Boss 

They were Expensive, Expensive and Expensive. I didn't mind so much, but in order to get what you or others similar to you offer, they wanted even more!

Pourquoi passer à Shop Boss

The Customer Support from ShopBoss when I Called, They basically moved in with me.

Réponse de CSB Technologies Inc.

Thanks for the review Erik. Great detail, here and we're actually working on some of the customization items you mentioned. I've forwarded this into our product team to add context to our UI / UX projects.

julie
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

pretty expensive for services used

Publié le 2021-09-30

i would get rid of yet today if it was up to me. cost verse benefits is terrible. i am the primary...

i would get rid of yet today if it was up to me. cost verse benefits is terrible. i am the primary user due to it being so time consuming for my techs.

Avantages

that it saves limited history. that we can order parts for specific vehicles. that we can email/text customers.

Inconvénients

features dont always work as we need. cant combine husband/wife/children/siblings. dont show all avaiable parts for vendors we use. scheduling doesnt work for what we need. very confusing to navigate. no rep came to educate us on use. cost is not worth the few features we use. estimates/quotes are very difficult to use/transfer. cant change credit card for partial cash payments. i could write a list of issues but these are the main ones.

Réponse de CSB Technologies Inc.

Julie, thank you for the candid review. We'd like to help you work through Shop Boss more efficiently, so our customer success team will reach out and do a de-brief with you.

Matt
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Stop wasting your time looking at other systems!

Publié le 2021-10-12

5 stars! Great software and great staff.

5 stars! Great software and great staff.

Avantages

It just works! It's simple, easy, and intuitive. It's cloud based, amazing customer support, very affordable, and quick to learn

Inconvénients

Maybe the look of the software is a little dated? But it's still better than something like Mitchell or protractor.

Alternatives envisagées 

Tekmetric

Pourquoi choisir Shop Boss 

It was clunky, receipts looked terrible, support was trash, only one person could be in a ticket, crashed often, had to pay extra for additional user licenses, they always had improvements but you had to pay extra (bolt on)

Pourquoi passer à Shop Boss

Price and simplicity of the system.

Réponse de CSB Technologies Inc.

Excellent review and feedback on your selection process, Matt. Glad to see Shop Boss has met your needs and then some. Always trying to advance the product, which will include some UI updates. More to come!

John
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Solid

Publié le 2021-09-30

In the beginning it was the best I have used in 35 plus years. Lately they seems to be a lot of...

In the beginning it was the best I have used in 35 plus years. Lately they seems to be a lot of growing pains

Avantages

Cloud Based and the ability to have custom reports made

Inconvénients

The fact that they are falling away from being an individual and teaming up with others

Alternatives envisagées 

NAPA TRACS, AutoVitals, AMS Protractor et ALLDATA

Pourquoi choisir Shop Boss 

To be cloud based and to have the freedoms that SB offered

Logiciel antérieur 

Mobile Manager Pro et 1CRM

Pourquoi passer à Shop Boss

To be cloud based and to have the freedoms that SB offered, they were small and very friendly and customer oriented

Réponse de CSB Technologies Inc.

Thank you for being a customer, John. We have some major releases coming in the next 2 weeks, including DVI and VIN Scanner, so let's make sure we connect to make sure you're seeing success.

Afficher 5 avis sur 38 Lire tous les avis

Shop Boss - FAQs

Voici quelques-unes des questions fréquentes sur Shop Boss.

Types de licences disponibles pour Shop Boss :

  • À partir de : 109,00 $ US/mois
  • Type de licence : Version gratuite, Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel Shop Boss :

Travailleur autonome, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Langues dans lesquelles Shop Boss est disponible :

anglais

Appareils pris en charge par Shop Boss :

Nous n'avons pas d'informations sur les intégrations offertes par Shop Boss.

Ressources d'aide disponibles pour Shop Boss :

Service client/courriel, FAQ/forums, Base de connaissances, Chat/Clavardage

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Shop Boss.