ProEst

Vendor management, budgets, change events, change management, cost integration, document management, submittal processes, RFI processes

1, excessive separate modules rather than single page options as was 2017 version
2, lacks home page full client contact, lists only project info not people or their contact info
3, excessive message 404 errors and too much downtime on system
4, terrible schedule program; visually unable to have clients and vendors understand it

Their customer service has always been great, the training was very personally handled. The consistency of the estimates is a positive especially if you're doing work in a certain sector. Duplicating or modifying an estimate as is required numerous time these days takes minutes although the database is geared towards a specialty contractor who requires a large catalog of parts and pieces.

The report writer. As my review says they need to throw it away and start over. They need to build better standard proposal reporting in my opinion. Having to completely recreate the wheel for various proposal is laborious. There needs to be a proposal creator, check the boxes "do you want a logo box, Yes, Where? Top or Bottom. Client info, yes, etc. etc... and hide all the stuff that doesn't absolutely need to be on the page.

Ability to create a custom database and can be used to consistently produce quick estimates. I love the onscreen take off.

It takes a long time to set up the database, but this is to be expected with any software. It is a lot of work up front, but then makes things more efficient on the back end. I would like to see a year off free tech support included to answer question about how to use the product. Most of it is intuitive, but there are somethings I would like to do, but it takes me a while to figure out how to do them. It would have been nice to be able to pick up the phone and quickly get answers for the first year while I learned how to use all of the features.