En savoir plus sur ClubExpress

ClubExpress comprend plus de 22 modules pour vous aider à gérer tous les aspects liés au fonctionnement de votre organisation : les membres et les non-membres, le site web lui-même, les finances, les communications et l'organisation dans son ensemble. Les sites web de ClubExpress sont entièrement adaptés aux appareils mobiles et chaque organisation dispose d'une application mobile.

La plateforme comprend une documentation et des outils de formation inédits, tels que des manuels complets pour les administrateurs et les utilisateurs, un système d'aide adapté au contexte pour chaque écran et près de 100 tutoriels vidéo.

Les frais incluent une assistance gratuite illimitée pour les administrateurs et les membres. Les membres peuvent appeler pour obtenir de l'aide, en cas de problème pour se connecter, s'inscrire à un évènement, renouveler son adhésion, effectuer un paiement, mettre à jour son profil, etc.


Images

ClubExpress Logiciel - 1
En voir 3 de plus
Vidéo de ClubExpress
Vidéo de ClubExpress
ClubExpress Logiciel - 1

ClubExpress ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

ClubExpress

4,2 (514)
VS.
Le plus commenté

À partir de

24,00 $ US
mois
139,00 $ US
mois

Types de licence

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

57
126

Intégrations

9
11

Simplicité

3,7 (514)
3,8 (2 709)

Rapport qualité-prix

4,4 (514)
3,6 (2 709)

Service client

4,6 (514)
3,8 (2 709)

Alternatives

Nexus

5
Alternative n° 1 à ClubExpress
Nexus est un logiciel de gestion du recyclage sur site conçu pour aider les entreprises à gérer et simplifier diverses...

Mindbody

4,0
Alternative n° 2 à ClubExpress
Mindbody propose des logiciels de gestion d'affaire pour les spas, les salons, les gymnases, les professionnels du...

Salesforce Sales Cloud

4,4
Alternative n° 3 à ClubExpress
Salesforce Sales Cloud est l'application cloud de CRM (Customer Relationship Management) de Salesforce. Sales Cloud...

xCatalyst

4,6
Alternative n° 4 à ClubExpress
xCatalyst est une solution de gestion d'association basée sur le cloud conçue pour aider les petites et grandes...

Avis

Note globale

4,2 /5
(514)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,0/5
Simplicité d’utilisation
3,7/5
Support client
4,6/5

Vous avez déjà ClubExpress?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 514
Edjare
Note globale
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Des services solides avec des qualité-prix très intersant

Publié le 2023-01-08

La réduction significative de gestion manuel des programme et des cotisation est une riche...

La réduction significative de gestion manuel des programme et des cotisation est une riche expérience.

Avantages

Le produit est plus facile à utiliser. Les options d'adhésion et de renouvellement des membres sont très cool.

Inconvénients

La prise de main nécessite une assistance en ligne très souvent.

Judy
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Terrific Platform for clubs

Publié le 2018-09-14

We are a garden club of about 200 members and needed a website that would allow us to have a...

We are a garden club of about 200 members and needed a website that would allow us to have a central database for members, documents, and photos; manage events; manage emailings; and be relatively easy to update quickly and be very cost-effective. Plus we were looking for good customer support. Club Express has delivered on all aspects of this. In particular, their customer support (which I don't need very much because the platform is very easy to use), is fantastic. And they constantly improve the software too, taking lots of input from users. Overall, a great product, specifically built for Clubs and Associations. They really understand their target audience.

Avantages

Centralized database for our membership and club documents that makes creating emails with newsletters (that are then available on the website) so easy.

Inconvénients

Creating a graphical user interface based on templates is a little clumsy to use, but is certainly serviceable.

Amy
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Automated Membership Management

Publié le 2020-01-16

We have recently updated from an antiquated system that was not meeting our community's needs....

We have recently updated from an antiquated system that was not meeting our community's needs. There are additional features we would appreciate, but are currently enjoying the modern, user-friendly interface. Their user manual is complete and thorough, help buttons are available on all screens for users and admins, and phone or email support is quick and efficient.

Avantages

ClubExpress reduced our workload for membership processes by 95%, automating our correspondence, dues collection, and renewals.

Inconvénients

Ours is a parent-child group, and we find it frustrating that families are not linked in the directory. Our members organize events, but an admin has to assist every time there is a fee. Our membership manager has to separately track additional criteria for renewal.

Alternatives envisagées 

Workplace from Meta et Wild Apricot

Pourquoi choisir ClubExpress 

Homeschool-Life has no print admin or user manual; all directions are given via YouTube. It is not intuitive or user-friendly, and its financial systems are archaic.

Pourquoi passer à ClubExpress

Features, calendar, ease of use, privacy, financial capabilities
Rachael
Note globale
  • Secteur d'activité : Équipement et fournitures de bureau
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

The Challenge of Evolving with Technology Demands (UI/UX)

Publié le 2020-01-25

I love them, but I also really understand their limitations. I refer not to just the technology...

I love them, but I also really understand their limitations. I refer not to just the technology limitations, but the mindset limitation. Each time I share (perhaps 100+ now) possible modifications to simplify processes, I get the response of a programmer, not of a designer and UI/UX thinker. In other words, I get the excuse as to why it IS and has to stay that way, rather than the "ah-hah! Yes, we should figure that out."

I recommend that, as a group of executives, you do a Mindset ReSet leadership retreat (which I do, btw). Your attention to professionalism, organization, and your customers is outstanding, and I would love for you, as a group, to be able to break through the often restrictive set-up that slows down design and user experience innovation.

With much respect and gratitude, I wish you much prosperity in this New Year.

Avantages

Your offering has the best value for the money. The customer support is wonderful, second to none. The constant attention to upgrades - and that you plan them ahead - shows incredible organization and constant dedication to your customers and to your product.

The features are very robust. It shows that you are really listening closely to your customers' requests - perhaps better than any competitor out there - and responding to them! I do believe that it is possible to offer robust features in a more simplified and intuitive way.

The longevity of several staff members is very impressive, and their dedication to problem-solve with and remember their customers' specific needs and preferences is VERY impressive. I have felt that on several occasions.

When asked if I'd recommend Club Express to others, I want it to be a 10 based on how outstanding you are for the reasons above. Yet, the feedback I receive from many of our members - and the amount of volunteers' time for the learning curve - makes it difficult to recommend it to other organizations' executives when they may not have the same level of volunteer support. Make your site more intuitive and efficient and I will gladly recommend you to everyone!

Inconvénients

1. Club Express focuses on developing a new function, rather than first on how the user can best experience it. I suggest greater ease and intuition (UI/UX) with feature development. E.g., when the new Events/Calendar functionalities rolled out 1-2 years ago, it greatly increased the complexity (and number of mouse clicks) to set up an event. More features are okay, but should be intuitive and efficient.
2. Your data organization is not conducive to simple, obvious changes. Good, intuitive design does not require the tiny-text prompts that I turn off, but have to do so in the site code. What should be simple changes are stuck behind the organization of how the database was structured. Get rid of the instruction prompts (obvious to modern-day computer users); do not let them affect Chapter Finder and other key functions. Information should be built separate from functionality.
3. More attractive, fully responsive template options
4. Mobile set-up (duplicative efforts) should not be needed and currently degrade for tablet
5. Give us more CSS control; place classes on div's, etc. so that our CSS can target them
6. Member registration MUST be simplified; I detailed a PPT of 20 ways to improve it and was shocked that none of the modifications were possible.
7. If you had a modern-looking, fluidly-flowing app that automatically input information from the website databases (directory and design), then you would rock our world and really step it up in many organizations' eyes. :-)

John
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

After reviewing several AMS and trialing a couple we chose Club Express

Publié le 2020-01-16

As this is our first AMS, the migration from a proprietary database system into club express was...

As this is our first AMS, the migration from a proprietary database system into club express was very easy. Passing our data through a spreadsheet to re-format it according to the spreadsheets they providing making the data upload very simple. We just started our annual renewal cycle of members on Jan 1 and will look forward to hearing our uses thoughts on it at the spring meeting.

Avantages

It's all encompassing with one additional feature that many others didn't have. We were able to point our domain at our ClubExpress site and through them create aliases for all the officers, the committees/forums etc. that can be maintained through the site via memberships. These email addresses allow our board and users to interact via email the same as they would with direct email addresses or using a listserv.

Inconvénients

They don't support DSEC/DMARC yet for email systems so aren't able to tag outbound email as authoritative for our domain so some mail receivers will put inbound email in a users spam email box. Also their email relay has a delay unlike many listservs and only processes mail a few times/hour.

Alternatives envisagées 

Wild Apricot

Pourquoi passer à ClubExpress

Mainly the email handling and the all inclusive financial processing of fees with their merchant account and consolidated billing.
Afficher 5 avis sur 514 Lire tous les avis

ClubExpress - FAQs

Voici quelques-unes des questions fréquentes sur ClubExpress.

Types de licences disponibles pour ClubExpress :

  • À partir de : 24,00 $ US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel ClubExpress :

Travailleur autonome, 2–10, 11–50

Langues dans lesquelles ClubExpress est disponible :

anglais

Appareils pris en charge par ClubExpress :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à ClubExpress :

Google Calendar, Google Maps, LinkedIn for Business, Meta for Business, PayPal, QuickBooks Online Advanced, Quickbooks Online, Twitter/X, authorize.net

Ressources d'aide disponibles pour ClubExpress :

Service client/courriel, FAQ/forums, Base de connaissances, Support téléphonique, Chat/Clavardage

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour ClubExpress.