En savoir plus sur When I Work

Utilisez When I Work pour planifier vos tâches et communiquer avec vos employés en toute simplicité. Les fonctionnalités de la solution comprennent l'envoi du planning au personnel sous forme de message texte. La messagerie texte bidirectionnelle permet aux employés d'accepter des quarts de travail ouverts et de demander leur planning par SMS. Activez le service Attendance et laissez vos employés utiliser l'horloge mobile pour pointer à partir de leur smartphone ou configurez un iPad en tant que terminal. Repérez facilement là où vos employés pointent et, après avoir examiné leurs feuilles de temps, finalisez-les d'un simple clic.

When I Work est un outil conçu pour les propriétaires de petites entreprises, les gestionnaires des opérations, les responsables des ressources humaines ou toute personne gérant des plannings horaires.

Appareils

Type d'entreprise

TPE PME GE

Disponible dans les pays suivants

États-Unis, Canada, Royaume-Uni, Australie

Langues

anglais

Images

Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes.
Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go.
Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling.
Create next weeks schedule in minutes!
Communication between managers and employees doesn’t need to be messy or difficult. Team Messaging from When I Work helps you ensure that everyone on your team is in lockstep at all times, no matter where they are.
Staff acknowledge their shifts to let managers know they've been seen
Employee hourly pay rates can be added and edited
We currently offer seamless integrations with these platforms.
Staff can clock in, make time-off requests, update their availability and chat with coworkers all from their mobile phone!
Schedule Staff from your iPhone, Android phone for desktop
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Vidéo de When I Work
Capture d'écran pour When I Work : Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes. Capture d'écran pour When I Work : Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go. Capture d'écran pour When I Work : Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling. Capture d'écran pour When I Work : Create next weeks schedule in minutes! Capture d'écran pour When I Work : Communication between managers and employees doesn’t need to be messy or difficult. Team Messaging from When I Work helps you ensure that everyone on your team is in lockstep at all times, no matter where they are. Capture d'écran pour When I Work : Staff acknowledge their shifts to let managers know they've been seen Capture d'écran pour When I Work : Employee hourly pay rates can be added and edited Capture d'écran pour When I Work : We currently offer seamless integrations with these platforms. Capture d'écran pour When I Work : Staff can clock in, make time-off requests, update their availability and chat with coworkers all from their mobile phone! Capture d'écran pour When I Work : Schedule Staff from your iPhone, Android phone for desktop

Fonctionnalités

Nombre total de fonctionnalités pour When I Work : 84

  • API
  • Accès hors ligne
  • Alertes mobiles
  • Alertes par e-mail
  • Analyse en temps réel
  • Authentification unique
  • Budgétisation
  • Chat
  • Communication multicanal
  • Connexion sécurisée
  • Contrôle du processus d'approbation
  • Demande de congés
  • Données en temps réel
  • Emplacements multiples
  • Feuilles de temps
  • Fonctionnalité de recherche
  • GPS
  • Gestion de la communication
  • Gestion de la conformité
  • Gestion de la disponibilité
  • Gestion de la paie
  • Gestion des absences
  • Gestion des autorisations
  • Gestion des candidatures
  • Gestion des candidatures à l'emploi
  • Gestion des employés
  • Gestion des modèles
  • Gestion des présences
  • Gestion des ressources humaines
  • Gestion des tâches
  • Gestion du travail
  • Géolocalisation
  • Importation de données
  • Importation et exportation de données
  • Interface glisser-déposer
  • Intégration Microsoft Outlook
  • Intégration QuickBooks
  • Intégration comptable
  • Intégration d'offres d'emploi
  • Intégration des SMS
  • Intégration des applications
  • Intégration des caisses
  • Intégration des collaborateurs
  • Intégration des feuilles de paie
  • Invitations et rappels par e-mail
  • Mises à jour en temps réel
  • Notifications automatiques
  • Notifications bureau
  • Notifications en temps réel
  • Notifications par e-mail
  • Planification automatisée
  • Planification des événements
  • Pointage à l'arrivée/au départ
  • Pointeuse
  • Portail des employés
  • Portail employés
  • Prise en charge iCalendar
  • Profil des employés
  • Programmation des tâches
  • Projections
  • Prévision
  • Rappels
  • Rapports de synthèse
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports sur les coûts de main-d'œuvre
  • Saisie manuelle de l'heure
  • Stockage sécurisé des données
  • Suivi des activités
  • Suivi des candidatures
  • Suivi des congés
  • Suivi des congés maladie
  • Suivi des frais
  • Suivi des heures supplémentaires
  • Suivi des présences
  • Suivi des tâches
  • Suivi des vacances
  • Suivi du temps des employés
  • Suivi du temps et des dépenses
  • Surveillance en temps réel
  • Synchronisation du calendrier avec Google
  • Tableau de bord d'activités
  • Vues filtrées
  • Widgets

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Avis

Note globale

4,5 /5
(857)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,3/5
Simplicité d’utilisation
4,5/5
Support client
4,5/5

Vous avez déjà When I Work ?

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Donnez votre avis !
Afficher 5 avis sur 857
Trish C.
Note globale
  • Secteur d'activité: Vétérinaire
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great software for teams of all sizes

Publié le 2019-07-25

I've been using this software for 5 years, first as an employee then as an employer. Ease of use...

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Avantages

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Inconvénients

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Réponse de When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Erin M.
Note globale
  • Secteur d'activité: Produits alimentaires
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Scheduling made simple

Publié le 2020-03-16

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of...

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.

Avantages

When I Work is so easy to use, it is simple to add employees, great for creating shift templates and the chat features and shift drop applications make changing the schedule simple for employees. As a manager these features are awesome as they reduce the amount of time that I spend re-working the schedule.

Inconvénients

The only challenge we have faced is that we don't have access to the task list as we don't pay for this version of the application. We would love to try it out to see if it is a good value add for us.

Réponse de When I Work

Hi Erin -

Thank you so much for taking the time to give us such a lovely review!

I'm so happy to hear features we offer like Shift Swaps & Drops and WorkChat have been so useful for you. It's awesome to hear that scheduling has gotten easier as well!

We'd be happy to discuss our Tasks feature and see what options are available for you. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Again, thanks so much for this lovely review!

Kindly,
Adrianne

Cynthia H.
Note globale
  • Secteur d'activité: Restaurants
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 7.0 /10

When I Work, Works!

Publié le 2021-02-02

For what our restaurant needs, which is to get schedules out in a timely manner, track schedule...

For what our restaurant needs, which is to get schedules out in a timely manner, track schedule changes and drops or switches, it works just fine.

Avantages

When I Work is easy to access and navigate and the extra features allow to you communicate with your group easily enough. It's fairly efficient and easy to use from a User standpoint. Has an app feature, plus you can access from your computer, so I like that flexibility.

Inconvénients

Sometimes the cell app glitches and you can't access the program at all and it takes awhile for the program to realign itself. Could be based on cell access, but this happens quite frequently.

Réponse de When I Work

Hi Cynthia -

Thanks so much for taking some time to provide a review!

It's awesome to hear that our features help your team work better together, and that having access to all the features you need has been so useful!

If you're running into a consistent issue with the app, we're here to help! Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Thanks again for the review!
Adrianne

Utilisateur vérifié
Note globale
  • Secteur d'activité: Mode et vêtements
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Deceptive & misleading pricing practices, little integration, but certainly quite slick.

Publié le 2017-04-04

Avantages

Looks slick, appears to offer a lot (which it does, at a cost, see below...)

Customer support is very responsive - live chat, email, etc. I may not like their answers (see below) but I can't fault their timely attention, their patience, their attentiveness.

Inconvénients

1. Pricing Practices

The page at wheniwork.com/pricing says nothing, just that schedulling is free for less than 75 employees (and anything over is a "contact us for enterprise" price, which is fine). Great, I think, I'll sign up, start working with it.

Glad I didn't invest much time. I set up a few employees, downloaded the apps, started working out the wrinkles. And after a few hours of looking, and testing, and reading, it looks good, but...

...then I discover that basic features like scheduling more than 10 days ahead (!) are paid-for. So is time tracking. Etc. That's ok to charge, but not ok to deceive - and there's *no* simple way right now to see a comparison of features and costs before getting signed-up.

And this is not a small bump. You can't bolt-on a little extra. To get a proper working app, the minimum number of users they offer 20 minimum and the time attendance module adds something like 50% on top.

But really it is transparency and deceptive practices that have *really* turned me against this product in a *very* short period of time - and that is *very* sad. If they'd allowed me to choose up front to devote my time, great; but they didn't.

I had to ask support what "long-term scheduling" meant (that being something not included in the free plan). That means more than 10 days... No other warning of that, that I could see. I feel deceived.

2. App Reliability

Others have mentioned glitches. I started working with the iPhone app - it stopped working for some tasks. I contacted support who said it was restricted to my account only, and they would get their developers to look at it. So I stopped using the iPhone app. My wife's Android phone wouldn't recognise her (valid) phone number when accepting a request to log in. So 2 strikes there. Your mileage may vary.

3. Limited Integrations

A few years ago, WIW posted on their Facebook page that they used Xero. Some commented then - why no integration? No answer. Years later, still no integration with Xero. No Zapier integration, either.

The cynic might think that WIW gets kick-backs / referral fees / bonusnes from Quick Books, Gusto, etc. which is why they're the (very limited) integration "partners". There's an API of course, if I had time.

Again, I'd forgive that for a free / cheap deal. But it isn't a free / cheap deal *for a working scheduling solution* - a schedule that doesn't reach into next week is *not* a working schedule.

So, yes, I'm annoyed. I feel like I've wasted my time. I feel like I've been deceived. I feel like I signed-up and invested time based upon what is almost a lie. And that sucks - not least because it was so needless. The product isn't awful, the pricing (whilst I may not like it) isn't the worst out there. The limitations are limitations, but every product has some.

And that, really, is sad.

The silver lining is that the free plan only launched yesterday. So perhaps they'll think again about the offering. And my experience is unlikely to be the same as that people had before me. But it is what it is today - so much so that I've signed-up for GetApp just to leave this review.

Réponse de When I Work, Inc.

Hi there,

Thank you for taking the time to write us a review. I'm sorry this is not a more personalized response but it appears you have not listed your name, title or company in your GetApp review.

As you said, we did just launch our free plan. We hope that many small businesses, including those like you in the apparel and fashion industry, will find value in being able to schedule their employees 10 days in advance and notify them electronically rather than printing out Excel spreadsheets that require their employees to come into a physical location to see their schedule or call a coworker who is currently working to find out when their next shifts will be. As with any new launch, we will continue to try to improve and appreciate your honest and thoughtful feedback about the pricing and how it was displayed to you. Our intention is certainly not to deceive or mislead our customers or potential customers.

We are glad to know that despite your perception of the product and its pricing, our Customer Support did what they do best and answered your questions in a timely and attentive manner.

Have a nice day,
Customer Success @ When I Work

Lissa K.
Note globale
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great way to manage your team

Publié le 2020-11-24

great!

great!

Avantages

I like the drop shift features and availability/unavailability features

Inconvénients

For some reason, my team members used to be able to enter their preferred weekly hours through their profile, but that is no longer available from what I can see. Would love to see that back.

Réponse de When I Work

Hi Lissa,

Cully here with When I Work. Thank you for taking the time to leave a review!

We are so glad to hear that you have liked the drop shift feature, and the availability feature!

If you have additional feedback on the preferred weekly hours option and how your team used this feature, please let us know! You can submit a ticket at https://help.wheniwork.com/submit-a-ticket/.

Best,
Cully

Afficher 5 avis sur 857 Lire tous les avis

When I Work - FAQs

Voici quelques-unes des questions fréquentes sur When I Work.

Types de licences disponibles pour When I Work :

  • À partir de: 2,00 $ US/mois
  • Type de licence: Abonnement
  • Version d’essai gratuite: Disponible

Nous n'avons pas d'informations sur les fonctionnalités de When I Work.

Utilisateurs habituels du produit When I Work :

PME, Grandes entreprises, Administration publique, À but non lucratif, Auto-entrepreneurs, Entreprises de taille moyenne

Langues dans lesquelles When I Work est disponible :

anglais

Appareils pris en charge par When I Work :

Android, iPhone, iPad

Applications s'intégrant au produit When I Work :

9 Spokes, Fulcrum, Grow, Gusto, OnPay, People, QuickBooks Online, QuickBooks Online, Rippling, StaffingNation

Ressources d'aide disponibles pour When I Work :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour When I Work.