MetaField

This software has mitigated a lot of gaps in your company procedures when it comes to report tracking, dispatching and lab reporting. It is easier to track reports to the inspectors and allows us to get real time information at the click of a button

The invoicing feature is not user friendly for our type of work.

It is a good data management tool for making data available. It solves many of the "pushing paper" problems and delays, errors, and management issues that come with it. You can track field activity, samples, and tests with this system.It does integrate with our internal data system and we plan to connect it to another system as we upgrade in the future.

The biggest issue is a confusing user interface. For instance a technician going through tickets and clearing them after tasks are completed are very disjoined from the tasks themselves. There is a lot of "hopping" around in the interface to do thing the proper way. Also customizing activities, samples, and reports in the system is overlaid in a way that makes it extra confusing. There are "parts" spread around everywhere that are not linked together in clear ways. This would be less of a problem if the documentation was more clear and informative. The documentation will tell you a toggle exists but not the underlying purpose of a toggle or what it relates to elsewhere.Administration is very limited which is disappointing. Admins should be able to look up a lot more. Searching across samples, work orders, reports, users, and other features should be much more powerful. They really need to spend some time making admin tools more powerful.

Makes creation, review, and distribution of field reports quick and easy. Web-based nature makes it very accessible from any device anywhere with internet.

Lab calculations sometimes get a bit buggy and require refreshing to fix. Some project information is a bit clumsy to access.