--- description: WaitWell : qu'en pensent les utilisateurs ? Lisez les avis sur WaitWell, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WaitWell Tarif, abonnement, avis | GetApp Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'accueil des visiteurs](/directory/334/visitor-management/software) > [WaitWell](/software/2050993/waitwell) # WaitWell Canonical: https://fr.getapp.ca/software/2050993/waitwell Page : 1/6\ Suivant: [Page suivante](https://fr.getapp.ca/software/2050993/waitwell?page=2) > WaitWell résout simplement les frustrations liées aux salles d’attente. Les clients peuvent prendre rendez-vous ou rejoindre une file d’attente virtuelle à l’aide de leur appareil mobile (code QR ou SMS) ou en cliquant sur un lien sur le site web de l’entreprise ou en utilisant une borne interactive (en option). Le personnel visualise tous les cas d’assistance à partir d’un simple écran de file d’attente. > > Conclusion : 111 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 111 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: WaitWell Inc. ## Contexte commercial - **À partir de**: 29,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site) - **Langues**: allemand, anglais, arabe, chinois, espagnol, français, pendjabi, somali, ukrainien - **Pays disponibles**: Canada ## Fonctionnalités - API - Accès mobile - Alertes mobiles - Alertes par courriel - Alertes/Notifications - Base de données de clients - Base de données de clients - Comptes clients - Confirmations/Reminders - Contrôles/Permissions d'accès - Définition des priorités - Email Reminders - Emergency Notification - Emplacements multiples - Fonctions pour restaurants - Formulaires personnalisables - Gestion de l'expérience client - Gestion de la communication - Gestion de la conformité - Gestion de la disponibilité ## Intégrations (3 au total) - Meeami CV MVNS - Microsoft Teams - Slate ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels d'accueil des visiteurs](https://fr.getapp.ca/directory/334/visitor-management/software) ## Catégories connexes - [Logiciels d'accueil des visiteurs](https://fr.getapp.ca/directory/334/visitor-management/software) - [Logiciels d'agenda](https://fr.getapp.ca/directory/316/appointments-scheduling/software) - [Logiciels de programmation des patients](https://fr.getapp.ca/directory/3825/patient-scheduling/software) - [Logiciels de communication avec les patients](https://fr.getapp.ca/directory/1359/patient-engagement/software) - [Logiciels de chatbots](https://fr.getapp.ca/directory/2795/chatbot/software) ## Logiciels similaires 1. [Vagaro](https://fr.getapp.ca/software/103275/vagaro) — 4.7/5 (3690 reviews) 2. [Jobber](https://fr.getapp.ca/software/90723/jobber) — 4.6/5 (1490 reviews) 3. [Calendly](https://fr.getapp.ca/software/102609/calendly) — 4.7/5 (4169 reviews) 4. [Google Calendar](https://fr.getapp.ca/software/91461/google-calendar) — 4.8/5 (4349 reviews) 5. [Goldie](https://fr.getapp.ca/software/2061688/goldie) — 4.8/5 (1173 reviews) ## Avis ### "We LOVE WaitWell." — 5.0/5 > **Ryan** | *10 février 2023* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: WaitWell is fully fleshed out and considers not only our business, but the end user. It allows us to focus our time and energy on providing excellent customer service and less on managing customers. > > **Inconvénients**: Not many cons but if I had to gripe, The WaitWell sign up page could use more customization features to fit our brand better. ----- ### "Waitwell is a Fantastic Customer Management Solution" — 5.0/5 > **Jonathan** | *26 novembre 2025* | Administration publique | Taux de recommandation : 10.0/10 > > **Avantages**: The cost is a significant savings from our previous software, the training was fantastic, and the system is easy to use. Our customers find it easy to use as does staff. > > **Inconvénients**: I really can't specifically name a con. We did have a few kinks trying to implement the calendar integration, but that was mostly due to our own IT department. We would like an option for staff to accept/deny the appointments, but it seems like that option is not available. > > We are very happy with Waitwell and don't have any complaints. We use it mostly for managing walk in customers, but it works well for appointments. Staff finds it easy to use and the dashboard is very user friendly. ----- ### "Prendre simplement des rendez-vous" — 4.0/5 > **Utilisateur vérifié** | *13 novembre 2023* | Services d'information | Taux de recommandation : 8.0/10 > > **Avantages**: Waitwell propose des fonctionnalités flexibles dont nous avons besoin pour la gestion des visiteurs ainsi que pour la prise de rendez-vous. Tout d'abord, il est facile à configurer et à personnaliser et ne nécessite pas beaucoup de compétences techniques. Deuxièmement, il dispose d'une interface utilisateur conviviale qui ne pose aucun problème d'utilisation. Très utile pour suivre les visiteurs et les rendez-vous pour eux. L'API est également prise en charge pour établir un lien avec d'autres services. > > **Inconvénients**: L'application iOS doit être améliorée pour être plus fluide et le rapport doit également avoir plus d'options pour obtenir plus de commodité. ----- ### "WaitWell Review: A Pretty Solid Tool" — 4.0/5 > **Isla** | *2 août 2026* | Vente en gros | Taux de recommandation : 10.0/10 > > **Avantages**: WaitWell's calendar integration works well enough, and it's pretty solid for scheduling meetings and appointments with clients. I like how I can easily share my availability with team members. We've had fewer no-shows since using this feature. > > **Inconvénients**: Not a huge deal, but the mobile app could use some updates. Sometimes it takes a bit to figure out why a feature isn't working as expected. We've had some minor issues with notifications, but customer support has been responsive and helpful. > > I've had a generally positive experience with WaitWell, finding its scheduling and waitlist management features to be user-friendly and effective for my team's needs. However, occasional technical issues and limited customization options have prevented me from giving it a full 5-star rating. ----- ### "I dare you to show me a better queue and appointment management platform than Waitwell" — 4.0/5 > **Samara Zuri** | *21 juin 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: What standout immediately about Waitwell is its sleek and uncluttered interface that is easy to navigate and has helped our teams adopt it quickly and reduced the amount of training during implementation. I love the way Waitwell has helped us improve resource allocation and operational efficiency. Automating appointment scheduling and queue management had reduced idle time and improved staff utilization. Another major advantage has been reducing missed appointments and improving scheduling reliability. It offers automated reminders and notifications that have helped keep our teams aligned, resulting in better utilization of available service windows and minimizing disruptions. The reporting capabilities have also been valuable. Waitwell's real time dashboards and extensive builtin reporting allow us to monitor wait times, service demand, customer flow and operational performance in performance. These insights support faster decisions around staffing and workload balancing. > > **Inconvénients**: One limitation for our team has been the lack of full sync with Microsoft Calendar, which would make managing availability and avoid scheduling conflicts much easier. Although it is encouraging that improvements are already in progress. Another enhancement that would add value is automatic meeting check-in based on user location detection, which could simplify arrival and attendance workflows. Also additional flexibility in the location view would also be useful. If we would have multiple queue lines within the same location,it would improve our organization when different service types are managed by separate teams, especially when we have high volumes because colour coding alone is not enough > > Our experience with Waitwell has been exceptional. Working within project controls and financial oversight, maintaining efficient operations, maximizing resource allocation and having clear visibility into service performance are our teams priority and Waitwell has helped achieve all three. It is a robust, all in one platform that has helped us reduce wait times, improve service coordination and remove much of the back-and-forth that previously slowed scheduling and service delivery . It has automated our virtual queuing and appointment booking, which has simplified day-to-day operations.The real-time dashboards and AI-powered insights through WaitWell Insights have given us stronger operational visibility by helping identify bottlenecks, monitor service demand and support data-driven staffing and capacity decisions. Overall, WaitWell has exceeded expectations, and I would highly recommend it to organizations looking to optimize service delivery, reduce operational costs and improve team productivity through a platform that is user-friendly and effective. ----- Page : 1/6\ Suivant: [Page suivante](https://fr.getapp.ca/software/2050993/waitwell?page=2) ## Liens - [Afficher sur GetApp](https://fr.getapp.ca/software/2050993/waitwell) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées