En savoir plus sur Digital Wrench

Digital Wrench est un logiciel de gestion d'atelier de réparation automobile conçu pour aider les ateliers automobiles à gérer les commandes, l'inventaire, les factures, la maintenance de flotte, etc., sur une plateforme centralisée. Les administrateurs peuvent personnaliser l'interface utilisateur en fonction des besoins de l'entreprise, rechercher un élément ou travail spécifique et utiliser la fonctionnalité de journal de travail pour enregistrer l'heure réelle de la réparation.

Digital Wrench permet aux entreprises d'ajouter des informations au système sur les commandes, l'inventaire des pièces et les frais, y compris les frais d'élimination. Les responsables peuvent obtenir des informations sur l'historique des clients, trier les détails par véhicule et ajouter des logos organisationnels aux factures ou aux estimations. Les superviseurs peuvent également organiser les ordres de réparation en tant que travaux, marquer les éléments comme annulés et utiliser la liste de main-d'œuvre pour gérer les tâches répétitives.

Les modules optionnels de Digital Wrench permettent aux ateliers de réparation automobile de gérer les processus de point de vente et de marketing sur une plateforme unifiée. Les autres fonctionnalités incluent des listes de tâches, des rappels, l'importation/exportation de données et la planification.

Options de tarification dès :

34,95 $ US/mois

  • Version gratuite
  • Version d’essai gratuite
  • Abonnement

Clients typiques

  • Travailleurs autonomes
  • Petites entreprises (de 2 à 50 employés)
  • Moyennes entreprises (de 51 à 500 employés)
  • Grandes entreprises (500 employés minimum)

Déploiement

  • Basé sur le cloud
  • Sur site

Disponible dans les pays suivants

Canada, États-Unis

Langues

anglais

Options de tarification dès :

34,95 $ US/mois

  • Version gratuite
  • Version d’essai gratuite
  • Abonnement

Images

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Fonctionnalités

Nombre total de fonctionnalités pour Digital Wrench : 36

  • Base de données de clients
  • CRM
  • Devis
  • Entretien de bateaux
  • Estimation
  • Facturation
  • Gestion des bons de commande
  • Gestion des clients
  • Gestion des commandes
  • Gestion des factures
  • Gestion des ordres de travail
  • Gestion des rendez-vous
  • Gestion des stocks
  • Gestion des utilisateurs
  • Historique des clients
  • Historique des services
  • Importation et exportation de données
  • Planification
  • Planification automatisée
  • Planification de la maintenance
  • Planification des rendez-vous
  • Planification du personnel
  • Point de vente (PDV)
  • Rappels
  • Rapports d'historique
  • Rapports de synthèse
  • Rapports de ventes
  • Rapports et statistiques
  • Rapports personnalisables
  • Rapports sur les coûts de main-d'œuvre
  • Recherche par NIV
  • Suivi de l'inventaire
  • Suivi des réparations
  • Suivi des tâches
  • Taux de travail
  • Traitement des factures

Alternatives

Fullbay

4,7
Alternative n° 1 à Digital Wrench
Fullbay est une solution web de gestion d'atelier de réparation pour les poids lourds. Elle comprend des fonctionnalités...

Mitchell RepairCenter

3,2
Alternative n° 2 à Digital Wrench
Mitchell RepairCenter is a web-based shop management software designed to help businesses in the automotive industry...

DockWorks

5
Alternative n° 3 à Digital Wrench
DockWorks is the only all-in-one operations platform that enables marine service professionals to manage and optimize...

Shopmonkey

4,9
Alternative n° 4 à Digital Wrench
Shopmonkey est une solution cloud de réparation automobile conçue pour aider les entreprises à gérer leurs processus...

Avis

Note globale

4,7 /5
(65)
Rapport qualité-prix
4,8/5
Fonctionnalités
4,5/5
Simplicité d’utilisation
4,7/5
Support client
4,9/5

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5 avis affichés sur 65
Cody
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Software I've found to date

Publié le 2020-06-26

They've always been professional and handled things as quickly as possible when possible.

They've always been professional and handled things as quickly as possible when possible.

Avantages

Its super easy to use and train guys on. Allows my inventory to be tracked as well as my guys to clock in and out on jobs allowing us to bill out as much of our time as possible. Very affordable and has several features that shops need to function well.

Inconvénients

I wish that there was some more customization available in certain area of our inventory/customer setup. I also wish we could run a web based version for access out of our mobile truck onsite. I would like it if our multiple computer setup would sync better/faster as that has caused some issues for us. Honestly I wouldn't mind paying for some of these items as additional upgrades to the program if the cost was reasonable.

Alternatives envisagées 

Fullbay

Pourquoi passer à Digital Wrench

Fullbay was too expensive, wasn't upfront on costs to transfer data over and has a monthly cost. Fullbay does a handful of things Digital wrench don't that would be nice but not worth the cost difference.

Réponse de VMT Software

Thanks for your comments. We do have technology we are looking at to perhaps allow your techs to create workorders and invoices out in the field. Currently you could use a VPN or a Terminal Service like TSP plus to accomplish that. You would need a network technician to set that up. You should also have a network technician look at your local area network to see if they can speed that up. Have them call us if you like.
Thank you.

Justin
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001-5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Perfect for small shop

Publié le 2019-08-14

I like the ease of adding customers and creating work orders. I also like the inventory management...

I like the ease of adding customers and creating work orders. I also like the inventory management system. Although I don't use that particular function as much as others might, it has been helpful in tracking inventory item prices from vendors over time. This has allowed me to search for different vendors and reduce costs in several different areas. I have also been able to reduce the parts and supply inventory that I have on hand and stock the most appropriate supplies for my shop. Overall, my experience with Digital Wrench has been wonderful, and despite efforts from others in my organization (individuals not associated with my shop, just in other areas in the organization) to have me switch to different products (and I tried those other products out), Digital Wrench is the best choice for a small, specialized, or new shop.

Avantages

I like that this software is easy to use and teach to new technicians. I like that it is a great value for the money. It is relatively inexpensive and works perfect for my small shop here at the University where I teach.

Inconvénients

There are lots of invoice options to choose from, however, when setting up the company information, not everything that is set up there that should appear on the invoices does so correctly. Instead of having to choose an invoice layout that is already pre-designed, I think it would be better to have a list of options provided and then have the entire invoice customized through the company setup.

Réponse de VMT Software

Thanks for the kind words. As far as invoices go, the company setup has a few options for invoice#16 or some of our built-in invoices.
We have around 50 custom invoices in our report writer that you can modify directly so you can create an invoice just for your company. You can modify them there, and test them as well. Call us if you'd like some help modifying your own invoice.

Ralf
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Technician of 34 Years

Publié le 2017-07-10

It is flawless in keeping record of my cashflow.

It is flawless in keeping record of my cashflow.

Avantages

I find it hard to use. And there is really nothing for me to coment on. The Program works great but is not what I was expecting.

Inconvénients

As many of the other Software's out there this is aiming for the "Selling" and "Money" side of things. It is certainly not catering to the Customer. When I purchased this I was hoping to get a Software that can easily show me repairs that I did for my customers but that is not the Case here.
I am disappointed that the Customer gets left out in the cold.
So if you are looking to serve your Customers you may want to look elsewhere. If you worried about the Money side of things this Software is more than capable to do that for you.

Réponse de VMT Software

Ralf,
Sorry to hear you're having trouble finding the customer history.

All RO's relate to a customer, so you can easily see all work done, all parts sold to any particular customer by clicking on the $ icon on the very first screen. Then, click on the Find Customer button, select the customer and all RO's with balances will immediately display. To see all RO's, just uncheck the Balances Only button.

You can also filter the repairs by one of the customer's vehicles, a date range, or even search parts or labor with a keyword like 'Oil' or 'Brakes' or whatever you choose, all from the same screen.

If you every have any difficulties, please let us know. We are happy to help. Plus, it is comments from our customers that enable us to keep enhancing and improving our software.

Thank you,
Ray Rippey
Programmer

Jim
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Repair Order layout for a small shop

Publié le 2019-08-27

No problems. All is good.

No problems. All is good.

Avantages

You can get started using the software and constructing R.O's immediately. As soon as I got the program, I started entering customer and vehicle information to build a customer base. I then opened a repair order and entered parts and labor of where I was on the vehicle; at the time. It helped me catch up in the shop. I like the fact that I don't miss posting labor or parts. My bottom line showed an immediate increase in daily sales. I'm bringing in more money because I'm not missing items that were repaired or should have been added to the R.O.

Inconvénients

When the customer pays me in advance, the cash receivable doesn't immediately calculate correctly. I have to press the "R"/recalculate before it will add the money to my already growing parts and labor totals.

Alternatives envisagées 

Mitchell RepairCenter

Pourquoi passer à Digital Wrench

Lower cost and the ease of choosing my own repair order layout. The 50 plus choices was a blessing.

Réponse de VMT Software

Jim,
Thanks for the review.
As far as the adding payments or adding payments in advance, highlight the Repair Order, then click on the Add Deposit Button. This will calculate everything normally.

David
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Outstanding business management software

Publié le 2016-08-11

I started my own auto repair shop a year and a half ago. Was looking for a software to keep track...

I started my own auto repair shop a year and a half ago. Was looking for a software to keep track of all repairs and inventory. Was refered to Digital Wrench who was using software for an ATV shop. Looked into it and tried demo and fell in love with it. Ordered full version right away. Other than the ease of use, The price was the best part of this software.

Avantages

I like the ability to give my customers a detailed description of repairs performed and individual price of parts on one receipt.

Inconvénients

It is rather difficult to find previous repairs for 1 customer.

Réponse de VMT Software

David,
Thank you for the comment.

There are two ways to find customer history.

Option 1

From the same screen where you would start a repair order follow the tabs to the right. You will see a tab called 1 Customer History. When you click on that tab you will be able to select your customer and see all the history.

Option 2

To find all RO's for one customer click on the $ icon from the main screen, click on Find Customer, select the customer. Unclick balances only to see all past Ro's. You can then filter them by date, vehicle, or search by a keyword to see all Ro's that have that word. Call and we'll walk you through it.

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Digital Wrench - FAQs

Voici quelques-unes des questions fréquentes sur Digital Wrench.

Types de licences disponibles pour Digital Wrench :

Utilisateurs habituels du logiciel Digital Wrench :

Travailleur autonome, 2-10, 11-50, 51-200

Langues dans lesquelles Digital Wrench est disponible :

anglais

Appareils pris en charge par Digital Wrench :

Nous n'avons pas d'informations sur les intégrations offertes par Digital Wrench.

Ressources d'aide disponibles pour Digital Wrench :

Service client/courriel, FAQ/forums, Support téléphonique

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Digital Wrench.