En savoir plus sur Snowball

Snowball is a cloud-based fundraising software that helps nonprofit organizations collect donations via text messages, campaigns, engaging donation pages, and auctions. With Snowball, organizations can maintain records of donors and donations, generate insights, and make data-driven decisions through reports.

Appareils

Type d'entreprise

TPE PME GE

Fonctionnalités

Nombre total de fonctionnalités pour Snowball : 20

  • Accès mobile
  • Don en ligne
  • Don récurrent
  • Dons par SMS
  • Fonctions pour organ. à but non lucratif
  • Gestion des abonnements
  • Gestion des bénévoles
  • Gestion des campagnes
  • Gestion des collectes de fonds
  • Gestion des cotisations
  • Gestion des donateurs
  • Gestion des dons
  • Gestion des promesses de don
  • Gestion des événements
  • Messagerie SMS
  • Rapports et analyses
  • Suivi des dons
  • Suivi des présences
  • Tableau de bord d'activités
  • Traitement des paiements

Alternatives

Neon CRM

4,4
Alternative n° 1 à Snowball
Des milliers d'organismes à but non lucratif utilisent le logiciel de CRM (Customer Relationship Management) dédié de...

NationBuilder

3,8
Alternative n° 2 à Snowball
NationBuilder est un logiciel de gestion de campagnes destiné à aider les organisations politiques et les organismes à...

DonorSnap

4,4
Alternative n° 3 à Snowball
DonorSnap fournit des fonctionnalités de gestion des donateurs dans le cloud, qui couvrent la tenue des registres de...

MobileCause

4,5
Alternative n° 4 à Snowball
MobileCause est une solution de gestion d'événements et de collecte de fonds pour les organismes à but non lucratif qui...

Avis

Note globale

4,8 /5
(11)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,5/5
Simplicité d’utilisation
4,7/5
Support client
4,8/5

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Afficher 5 avis sur 11
Utilisateur vérifié
Note globale
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

It was intuitive and easy to use.

Publié le 2018-02-23

The ability to use a product that makes my life easier. Good product and very well developed.

The ability to use a product that makes my life easier. Good product and very well developed.

Avantages

I liked how it was very easy to find the information that you were looking for. For my team and I we like/want/need platforms that are easy to use.

Megan S.
Note globale
  • Secteur d'activité: Construction
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Already Recommended to People

Publié le 2021-05-04

So easy! I've used other platforms that require six months of prep work before the event because...

So easy! I've used other platforms that require six months of prep work before the event because the platforms are so convoluted and complicated. Snowball takes the basics of what you need to run an online auction and keeps them easy. You don't need to be incredibly tech-savvy to run this platform! It's quick and simple to set up a new event. Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time.

Avantages

This software was such a blessing for our silent auction in February. I researched multiple options for our organization's first virtual auction and was blown away by how expensive everything has become. Other options are easily over $1,000, charge per "event", place strict limitations on the number of items/bidders, or charge insanely huge processing fees. Snowball was by far the most affordable choice and it offers unlimited items and bidders with a smaller processing fee. Additionally, the software fee is annual and we can use the platform as often as we want over the course of the year! We literally couldn't have met our event revenue goal if not for Snowball's affordability.

Inconvénients

I'd like to see a "shopping cart" for bidders who win more than one item. We had multiple winning bidders who won more than one item and they had to pay for each thing separately. I've used auction platforms before that will take a winner's goods and put them into a cart for a quick, one-time checkout. Because we had winners with 3-5 items, a handful of them opted to send us a check for the entire amount since paying five different times was inconvenient. Being able to move the listed items would also be a great feature—we added items as they were collected/donated and then when we wanted to reorder the lineup, we had to delete every single item and re-create them to get them to appear in the order we wanted.

Susan P.
Note globale
  • Secteur d'activité: Gestion d'organisme à but non lucratif
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Good Value

Publié le 2021-05-04

Good. My representative is very attentive

Good. My representative is very attentive

Avantages

Easy to use. Lots of help with technical issues.

Inconvénients

Not as many options as more expensive text to give options.

Joanna C.
Note globale
  • Secteur d'activité: Gestion d'organisme à but non lucratif
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Good Value - Nice Features

Publié le 2021-05-04

As I learn the software, I continue to find new uses for our organization. I believe this product...

As I learn the software, I continue to find new uses for our organization. I believe this product is versatile and has a lot to offer for the price. Customer service is 5-star - quick responses and very helpful.

Avantages

I really like the ease of use. The software is intuitive. I appreciate not only being able to run a fundraising campaign, but I also like the ticketing feature. Moving to virtual concerts and not needing assigned seating, this basic ticketing feature has been a great low-cost way to sell tickets.

I also like the reports and filter option. I can easily export data.

Having the option of "text-to-give" is a nice feature and is easy to set up.

Inconvénients

Although the pros far outweigh the cons, I would appreciate an easier way to reconcile deposits. The deposit detail provided doesn't always reflect actual transaction activity in the case of issuing refunds. Customer service does provide the detail, thought, when asked.

Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with the need to refund. My organization is still charged the processing fees. I would imagine this is "industry standard".

I would love to have a way to send an email blast to event ticket purchasers. I was told this feature is "on the roadmap", though.

One little con is not being able to highlight text to copy/paste when creating a campaign. If I highlight by clicking and dragging (out of habit), I typically get kicked out and loose edits.

Utilisateur vérifié
Note globale
  • Secteur d'activité: Gestion d'organisme à but non lucratif
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Customer Service for the Win

Publié le 2021-05-04

Good user interface.

Good user interface.

Avantages

What I love most about this product is its customer service accessibility. While the product may not have all the bells and whistles that some more expensive lines have, the team is always ready and willing to make modifications so it fits your needs well.

Inconvénients

Some features you find with pricier competitors are not available.

Afficher 5 avis sur 11 Lire tous les avis

Snowball - FAQs

Voici quelques-unes des questions fréquentes sur Snowball.

Types de licences disponibles pour Snowball :

  • À partir de:
  • Type de licence: Gratuit, Abonnement
  • Version d’essai gratuite: Non disponible

Nous n'avons pas d'informations sur les fonctionnalités de Snowball.

Utilisateurs habituels du produit Snowball :

Auto-entrepreneur, 2-10, 11-50, 51-200

Nous n'avons pas d'informations sur les langues prises en charge par Snowball.

Appareils pris en charge par Snowball :

Nous n'avons pas d'informations sur les intégrations offertes par Snowball.

Ressources d'aide disponibles pour Snowball :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat

Catégories connexes

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