--- description: WhatsApp : qu'en pensent les utilisateurs ? Lisez les avis sur WhatsApp, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhatsApp Tarif, abonnement, avis | GetApp Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CCM (Customer Communications Management)](/directory/1139/customer-communications-management/software) > [WhatsApp](/software/2035411/whatsapp) # WhatsApp Canonical: https://fr.getapp.ca/software/2035411/whatsapp Page : 1/659\ Suivant: [Page suivante](https://fr.getapp.ca/software/2035411/whatsapp?page=2) > WhatsApp est un logiciel de customer communications management qui aide les entreprises de toutes tailles à créer des catalogues de produits et à répondre aux messages ou demandes des clients en temps réel. Le logiciel assure un cryptage de bout en bout pour sécuriser les chats, les messages vocaux, les images, les appels audio/vidéo, etc. > > Conclusion : 16445 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 16445 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: WhatsApp - **Pays**: Menlo Park, É.-U. ## Contexte commercial - **Type de licence**: (Version gratuite disponible) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - @mentions - API - Accès mobile - Alertes/Notifications - Appels audio - Autoresponders - Chat en temps réel - Clavardage et messagerie - Communication multicanal - Communications par lot - Communications à la demande - Conférences vidéo - Gestion de projets - Logiciels CRM (gestion de la relation client) - Messagerie SMS - Messagerie client en temps réel - Outils de collaboration - Partage d'écran - Partage des fichiers - Personnalisation ## Intégrations (13 au total) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Ressources d'aide - Service client/courriel - FAQ/forums - Chat/Clavardage ## Category - [Logiciels CCM (Customer Communications Management)](https://fr.getapp.ca/directory/1139/customer-communications-management/software) ## Catégories connexes - [Logiciels CCM (Customer Communications Management)](https://fr.getapp.ca/directory/1139/customer-communications-management/software) - [Logiciels de chat (clavardage)](https://fr.getapp.ca/directory/561/live-chat/software) - [Logiciels de communication d'équipe](https://fr.getapp.ca/directory/1257/team-communication/software) ## Logiciels similaires 1. [Slack](https://fr.getapp.ca/software/91563/slack) — 4.7/5 (24184 reviews) 2. [LiveChat](https://fr.getapp.ca/software/8385/livechat) — 4.6/5 (1727 reviews) 3. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1787 reviews) 4. [Text Request](https://fr.getapp.ca/software/2051851/text-request) — 4.6/5 (1193 reviews) 5. [Zoho Desk](https://fr.getapp.ca/software/10036/zoho-desk) — 4.5/5 (2214 reviews) ## Avis ### "Using WhatsApp for Work Purposes" — 5.0/5 > **Crystal** | *29 juin 2026* | Rédaction et correction | Taux de recommandation : 10.0/10 > > **Avantages**: I love this app because of its simplicity and features that allow me to have someone message or call me especially when I am dealing with a client. > > **Inconvénients**: I have absolutely no complaints about this app to be honest, because it is a great app to use for fun or work. > > I have used this app whenever I am working with a client who needs writing work done for them. It is free and easy to use. ----- ### "whatsApp is the essential companion for staying connected" — 5.0/5 > **Estrella** | *5 juillet 2026* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: It’s free, incredibly simple to use, and lets me stay connected with family every single day. The text and voice messaging are seamless. > > **Inconvénients**: The file compression ruins photo quality, and the spam from unknown business accounts has gotten really annoying lately. The desktop app can be glitchy with syncing, and customer support is basically nonexistent if you ever run into a real issue. > > I've used it daily for over a decade. It’s the ultimate, no-fuss app for personal chats and group catch-ups. It just works. It's reliable, straightforward, and keeps my life connected. ----- ### "Nothing Special" — 3.0/5 > **Ramon** | *6 mai 2026* | Fabrication électrique/électronique | Taux de recommandation : 6.0/10 > > **Avantages**: I like most about their fast messaging , call and video call features. besides their features of create and use group chatting and others. Easy to use. > > **Inconvénients**: If i sent any picture or received them from others all are gone Burst. Besides, Sometimes facing call drop issue ----- ### "Great for international communication" — 5.0/5 > **Krista** | *6 mai 2026* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: Excellent tool to communicate with people when out of the country. Very effective and reliable app for those who have access to WiFi. We have a lot of international employees who prefer to do all of their communicating this way. > > **Inconvénients**: I have found the notification system to be a little unreliable - ie, when you get a message you do not receive an alert. > > Overall we rely on this app heavily for communication with our employees. It also streamlines messaging between people with Androids and Apple phones. ----- ### "Excellent Communication Platform for Business and International Customers" — 5.0/5 > **Dave** | *16 juillet 2026* | Génie mécanique ou industriel | Taux de recommandation : 10.0/10 > > **Avantages**: WhatsApp provides a fast, reliable, and easy way to communicate with customers, vendors, and business partners. In our organization, it has been especially helpful for supporting international customers who either prefer WhatsApp over email or experience delays with traditional email communication. File sharing, voice calls, and instant messaging make it an effective business communication tool. > > **Inconvénients**: While WhatsApp is excellent for communication, managing business conversations can become challenging without proper organization. Features such as centralized administration, conversation management, and reporting are more limited than those found in dedicated business communication platforms. > > Our overall experience with WhatsApp has been very positive. It has become an important communication channel for working with international customers and business partners, particularly when email is not the preferred method of communication. The platform allows us to quickly share documents, answer questions, and provide timely updates while maintaining efficient communication across different regions. From a business perspective, WhatsApp has improved responsiveness and strengthened customer communication by offering a simple, dependable, and widely adopted messaging solution. ----- Page : 1/659\ Suivant: [Page suivante](https://fr.getapp.ca/software/2035411/whatsapp?page=2) ## Liens - [Afficher sur GetApp](https://fr.getapp.ca/software/2035411/whatsapp) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Données structurées