En savoir plus sur YourMembership

Cet outil s'occupe de tout afin que vous puissiez vous concentrer sur vos membres. Le logiciel de gestion des membres de YourMembership aide les organisations à tirer le meilleur parti de leurs ressources. Gérez votre adhésion de manière stratégique, grâce à une solution facile à utiliser et à entretenir qui permet d'établir des liens plus étroits avec les membres et les prospects.


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YourMembership ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

YourMembership

3,8 (158)
VS.
Le plus commenté

À partir de

Tarification introuvable
660,00 $ US
année

Types de licence

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

22
101

Intégrations

Intégrations introuvables
11

Simplicité

3,7 (158)
4,1 (883)

Rapport qualité-prix

4,0 (158)
4,1 (883)

Service client

4,0 (158)
4,5 (883)

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Avis

Note globale

3,8 /5
(158)
Rapport qualité-prix
4,0/5
Fonctionnalités
3,7/5
Simplicité d’utilisation
3,7/5
Support client
4,0/5

Vous avez déjà YourMembership?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 158
Becky
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great product

Publié le 2021-08-27

My experience has been great. The product is amazing for my department's needs. I work in the...

My experience has been great. The product is amazing for my department's needs. I work in the database every day and after 5 years, I am still figuring out new ways to better streamline what we do.

Avantages

I really appreciate the availability of customizable options to meet ever changing needs of our organization.

Inconvénients

Staff resistance to embrace the change to a new system or to learn the new features that could save them time. Any software issues that are brought up with YM are usually already in the works and they are very receptive to suggestions for future upgrades needed.

Réponse de Community Brands

Becky, thank you for the review! As an all-in-one solution for small staffs, we are glad to hear that your team has found success in managing your association and streamlining your processes with YourMembership!

James
Note globale
  • Secteur d'activité : Médias de diffusion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Big product and big value

Publié le 2018-09-21

Yourmembership as a product solves the needs we have as an organization. They have great customer...

Yourmembership as a product solves the needs we have as an organization. They have great customer service and are always willing to go the extra mile to keep valued clients. I look at it as a two way relationship, we are good to YM so they are good to us.

People in leadership, are the kinds of staff members they need to keep around and find a way to clone. We have never had a bad experience that he or others on the YM team couldn't solve.

Avantages

It's literally an all in one platform, I can do ANYTHING with Yourmembership for my organization. This kind of robust product doesn't come with a robust price tag it's price fairly and affordably.

Another upside, is we can have a beautifully designed website thats mobile responsive and its all a part of the yourmembership product. This eliminate the need to have to find a contractor to build us a wordpress site.

Inconvénients

There are some things in the backend/product that could still use updating but I know it's something that the YM team has told me they are planning in their roadmaps for the future. (Groups, forums, and blogs)

Ford
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Do your homework...YM is not a turnkey solution for all organizations, lousy customer service.

Publié le 2017-08-29

Avantages

Software has some interesting features, but not all were useful to our organization. Best pro: it's very easy to maintain a decent looking public facing website. Email marketing tools are excellent.

Inconvénients

After the initial six-week set up, we were pretty much left to the wolves. We hired one of their recommended consultants to help us prepare our database for implementation to the system, but our dues schedule was too complex to be completely integrated, so we were forced to maintain two databases (one for membership services and communications, and the other for financials -- not an ideal setup, to say the least, but we were too far in to quit). Due to the difficulty for obtaining quick support solutions, our staff never fully bought in. Dealing with YM's customer support was always was hit or miss -- it really depends on your issue and which YM support member you reach. This isn't easy to control. To obtain support, you must create a ticket, which is prioritized by the company's support team , who then answers in order and/or importance. Answers to questions can take 48 hours, which is frustrating. The upshot for our organization is that we ditched YM after 3 years. On top of all that, the cancellation process was a bit murky as well, and we were even charged several months after we moved on to another AMS. Some of the blame for that was on us, but YM certainly didn't help clear the waters with the cancellation process. Overall, I can not recommend this software provider.

Jennifer
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great All-In-One Option

Publié le 2019-05-16

We have had a great experience thus far with YM! If we needed help getting something set up or...

We have had a great experience thus far with YM! If we needed help getting something set up or corrected, we are able to contact support and receive almost immediate assistance. The ability to collect membership dues, event registration payments, provide an informative website, manage membership records, etc. all in one place is great and it's easy to use.

Avantages

I like that everything we do is in one spot! We are able to manage our website, database and memberships, as well as events all with YM. I also have found it quite user friendly which is nice when I do not have much time to devote to figuring out how it works.

Inconvénients

I wish it were a little easier to see our membership numbers but we have more than one organization represented in our database so I'm not sure if that's possible and I have not had the time to talk through with YM what our possibilities are with finding a solution to something like that.

Amy
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Comprehensive Solution

Publié le 2022-12-12

I'm not quite at the point of moving on, but I'd really like to see them make some enhancements to...

I'm not quite at the point of moving on, but I'd really like to see them make some enhancements to keep customers.

Avantages

YourMembership is a comprehensive solution for small to mid-size associations. It handles most functions on its own and plays well with other systems via API.

Inconvénients

Some dislikes include the website (I'm not an html coder; this should be easier); integration with QuickBooks; inability to dedupe or merge nonmember records; too few renewal reminder options; customer service. Customer service if you can get on a chat is usually pretty good. If you can't, it takes forever. And if anything goes to another tier you'll never get it resolved. I've had something with Tier 3 for over 18 months.

Afficher 5 avis sur 158 Lire tous les avis

YourMembership - FAQs

Voici quelques-unes des questions fréquentes sur YourMembership.

Types de licences disponibles pour YourMembership :

  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel YourMembership :

Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles YourMembership est disponible :

anglais

Appareils pris en charge par YourMembership :

Nous n'avons pas d'informations sur les intégrations offertes par YourMembership.

Ressources d'aide disponibles pour YourMembership :

Base de connaissances, Support téléphonique, Chat/Clavardage

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour YourMembership.