YourMembership

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Cet outil s'occupe de tout afin que vous puissiez vous concentrer sur vos membres. Le logiciel de gestion des membres de YourMembership aide les organisations à tirer le meilleur parti de leurs ressources. Gérez votre adhésion de manière stratégique, grâce à une solution facile à utiliser et à entretenir qui permet d'établir des liens plus étroits avec les membres et les prospects.


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YourMembership ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

YourMembership

3,8 (166)
VS.
Le plus commenté

À partir de

Tarification introuvable
44,00 $ US
mois

Types de licence

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

48
44

Intégrations

2
Intégrations introuvables

Simplicité

3,7 (166)
3,7 (608)

Rapport qualité-prix

3,9 (166)
4,1 (608)

Service client

3,9 (166)
4,3 (608)

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Avis

Note globale

3,8 /5
(166)
Rapport qualité-prix
3,9/5
Fonctionnalités
3,7/5
Simplicité d’utilisation
3,7/5
Support client
3,9/5

Vous avez déjà YourMembership?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 166
Becky
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great product

Publié le 2021-08-27

My experience has been great. The product is amazing for my department's needs. I work in the...

My experience has been great. The product is amazing for my department's needs. I work in the database every day and after 5 years, I am still figuring out new ways to better streamline what we do.

Avantages

I really appreciate the availability of customizable options to meet ever changing needs of our organization.

Inconvénients

Staff resistance to embrace the change to a new system or to learn the new features that could save them time. Any software issues that are brought up with YM are usually already in the works and they are very receptive to suggestions for future upgrades needed.

Réponse de Community Brands

Becky, thank you for the review! As an all-in-one solution for small staffs, we are glad to hear that your team has found success in managing your association and streamlining your processes with YourMembership!

Carleen
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

YourMembership is worth it!

Publié le 2021-07-07

Using YourMembership has helped our organization in so many ways. As we increased our levels of...

Using YourMembership has helped our organization in so many ways. As we increased our levels of expertise and professionalism, YourMembership was able to keep up with us and show us new ways to display our organization in the best light. We were able to centralize nearly all facets of our organization.

Thanks to the help of the design and implementation teams, our members could locate the information they needed on our website more easily.

The customer support teams are the best I've ever worked with. I've yet to find a support representative that hasn't been able to assist me with a problem.

Avantages

The training program for administrators is very, very good. It's arranged so that it makes perfect sense and allows administrators to build on what they learned in the previous lessons. That's pretty much how I learned everything - I just went through the training program as it was set up. It really helped me during the implementation and product release.

Inconvénients

Without a doubt, the most lacking feature of the software is the survey feature. Surveys are not helpful if you have something a bit more on the complex side of things. So, yes, surveys need to be improved! We have to pay additional to use Survey Monkey OR create a form (which still doesn't allow for more complex surveys, nor does it provide data easily).

Réponse de Community Brands

Carleen, thank you so much for the review! We are so happy to hear that you're having such a positive experience with YourMembership! Our design, implementation, and customer support teams are here to empower you to focus on what is important to you. We are so glad that we have been able to help you strengthen your website for your members.

Ford
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Do your homework...YM is not a turnkey solution for all organizations, lousy customer service.

Publié le 2017-08-29

Avantages

Software has some interesting features, but not all were useful to our organization. Best pro: it's very easy to maintain a decent looking public facing website. Email marketing tools are excellent.

Inconvénients

After the initial six-week set up, we were pretty much left to the wolves. We hired one of their recommended consultants to help us prepare our database for implementation to the system, but our dues schedule was too complex to be completely integrated, so we were forced to maintain two databases (one for membership services and communications, and the other for financials -- not an ideal setup, to say the least, but we were too far in to quit). Due to the difficulty for obtaining quick support solutions, our staff never fully bought in. Dealing with YM's customer support was always was hit or miss -- it really depends on your issue and which YM support member you reach. This isn't easy to control. To obtain support, you must create a ticket, which is prioritized by the company's support team , who then answers in order and/or importance. Answers to questions can take 48 hours, which is frustrating. The upshot for our organization is that we ditched YM after 3 years. On top of all that, the cancellation process was a bit murky as well, and we were even charged several months after we moved on to another AMS. Some of the blame for that was on us, but YM certainly didn't help clear the waters with the cancellation process. Overall, I can not recommend this software provider.

Teresa
Note globale
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

YourMembership

Publié le 2022-07-07

Working with YourMembership has been very informative. The amount of features that are already...

Working with YourMembership has been very informative. The amount of features that are already implemented are vastly. However, with so many features it can be difficult to learn these all on your own. I greatly appreciate the "chat with support" button that YourMembership has to have an quick and easy questions answered without wasting three hours looking for a button/feature that is right in front of me.

Avantages

The product is fairly simple to use. There are a few quirky features that can make it difficult at times, but overall the product is very user friendly. One of the best features that I would like implemented into YM, would be to add to the search feature in the top right of the "admin" side of the website. Currently you are limited to searching the five specific fields that are preset. It would be tremendously helpful if you were able to search for a line of text and have it bring up all custom pages that feature that text. Additionally, while the website has a plethora of features, many of them can be "hidden" in places that you would not go to check right away. Making it a little bit of a guessing game as to where to find things. Having a search feature for these types of things would help tremendously.

Inconvénients

An improved search feature on the admin end of the website. As previously stated in the question above. It would be a great improvement for what we do at our office. Additionally, if you were able to update email lists to include emails that you want to add to it after the list has been created it would be helpful.

James
Note globale
  • Secteur d'activité : Médias de diffusion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Big product and big value

Publié le 2018-09-21

Yourmembership as a product solves the needs we have as an organization. They have great customer...

Yourmembership as a product solves the needs we have as an organization. They have great customer service and are always willing to go the extra mile to keep valued clients. I look at it as a two way relationship, we are good to YM so they are good to us.

People in leadership, are the kinds of staff members they need to keep around and find a way to clone. We have never had a bad experience that he or others on the YM team couldn't solve.

Avantages

It's literally an all in one platform, I can do ANYTHING with Yourmembership for my organization. This kind of robust product doesn't come with a robust price tag it's price fairly and affordably.

Another upside, is we can have a beautifully designed website thats mobile responsive and its all a part of the yourmembership product. This eliminate the need to have to find a contractor to build us a wordpress site.

Inconvénients

There are some things in the backend/product that could still use updating but I know it's something that the YM team has told me they are planning in their roadmaps for the future. (Groups, forums, and blogs)

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YourMembership - FAQs

Voici quelques-unes des questions fréquentes sur YourMembership.

Types de licences disponibles pour YourMembership :

  • Type de licence : Abonnement
  • Version d’essai gratuite : Non disponible

Utilisateurs habituels du logiciel YourMembership :

Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles YourMembership est disponible :

anglais

Appareils pris en charge par YourMembership :

Applications s'intégrant à YourMembership :

QuickBooks, ZOOMGIVE

Ressources d'aide disponibles pour YourMembership :

Base de connaissances, Support téléphonique, Chat/Clavardage

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour YourMembership.