YourMembership

It is very intuitive to use. The online support available, through videos and articles makes learning easy. Even those uncomfortable with technology are able to work through this system, while those more comfortable can take advantage of some really nice features.

Directory reports are easy, the dashboard gives a great snapshot of where everything stands, and creating our website and making changes to it are as easy as typing in Word.

The implementation went smoothly because of the great actions of the YM implementation team. They helped us set up the system in the best way for our specific needs.

The events section is not as robust as in some other CRMs. Admins don't have any more rights to change/ alter a registration than an end user, so for more complex events you ahve to create a lot of promo codes and, sometimes, separate private events.

User friendly to use & support is great.

We wish that YourMemberhsip had an Event App and an Exhibitor platform with a floor plan where Vendors can register and select their Booths.

I am excited to house all of our programs in one place. This will help to manage results and time much more effectively.

I am not a pro at using HTML, so this would be my least favorite part. I am working on enhancing my skills in this area.

Easy to update website from the database side.

For a membership based program, it's lacking in simple reports to pull quality data; creating an event is very challenging; and customer service seems to be too busy to help...either doesn't answer same day or rushes you off the phone. They want you to fix the problem. I love being able to do my own thing and learn about the database; however, sometimes you need help. They do not like to help.