--- description: Milvus : qu'en pensent les utilisateurs ? Lisez les avis sur Milvus, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Milvus Tarif, abonnement, avis | GetApp Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour centres de services](/directory/1249/service-desk/software) > [Milvus](/software/132287/milvus) # Milvus Canonical: https://fr.getapp.ca/software/132287/milvus Page : 1/13\ Suivant: [Page suivante](https://fr.getapp.ca/software/132287/milvus?page=2) > Milvus est une plateforme de gestion informatique disponible uniquement en portugais. Le système comprend des fonctionnalités de gestion des ressources informatiques, des centres d'assistance, des tickets de prise en charge/d'émission, des catalogues de services, l'accès à distance, le transfert de fichiers, la découverte d'appareils, l'inventaire informatique, la surveillance des actifs, la documentation client, etc. > > Conclusion : 298 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 298 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Milvus - **Pays**: São Caetano do Sul, Brésil - **Entreprise fondée en**: 2016 ## Contexte commercial - **À partir de**: 35,00 R$ - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, portugais brésilien - **Pays disponibles**: Argentine, Brésil, Canada, Chili, Colombie, Mexique, Paraguay, Uruguay ## Fonctionnalités - API - Accès et contrôle à distance - Alertes/Notifications - Alerts/Escalation - Application mobile - Audit des problèmes - Catalogue de services - Chat en temps réel - Clavardage et messagerie - Communication multicanal - Contrôles/Permissions d'accès - Définition des priorités - Gestion de la base de connaissances - Gestion de la conformité - Gestion de projets - Gestion des accords de service - Gestion des affectations - Gestion des billets - Gestion des capacités - Gestion des centres d'appel ## Intégrations (1 au total) - WhatsApp ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour centres de services](https://fr.getapp.ca/directory/1249/service-desk/software) ## Catégories connexes - [Logiciels pour centres de services](https://fr.getapp.ca/directory/1249/service-desk/software) - [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software) - [Logiciels de support informatique](https://fr.getapp.ca/directory/287/help-desk-ticketing/software) - [Logiciels de gestion des services d'assistance](https://fr.getapp.ca/directory/580/issue-tracking/software) - [Logiciels de gestion informatique](https://fr.getapp.ca/directory/771/it-management/software) ## Logiciels similaires 1. [SysAid](https://fr.getapp.ca/software/90863/sysaid) — 4.5/5 (519 reviews) 2. [JIRA Service Management](https://fr.getapp.ca/software/91811/jira-service-management) — 4.5/5 (770 reviews) 3. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4079 reviews) 4. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3434 reviews) 5. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1784 reviews) ## Avis ### "An efficient and well-structured solution for customer service and call handling." — 5.0/5 > **Herbeth** | *20 janvier 2026* | Matériel informatique | Taux de recommandation : 10.0/10 > > **Avantages**: The organization of calls and ease of use. The platform centralizes all requests in one place, which greatly facilitates the control of service. The interface is intuitive, the workflows are well defined, and the reports are very helpful in monitoring and decision-making for the IT team. > > **Inconvénients**: At times, the tool has many options and features, which may require a short adjustment period at the beginning. However, after continuous use, this ceases to be a problem and becomes a positive point. > > The overall experience has been very positive. Milvus has brought more organization, agility, and visibility to IT support. Tickets are well-structured, the history is easy to track, and response times have improved. It's a complete solution for teams that need control and efficiency in support. ----- ### "I recommend Milvus." — 5.0/5 > **Gabriel** | *2 janvier 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Good asset management platform, especially when operating multiple companies; User-friendly and intuitive platform for new technicians and users; Excellent automation tools; > > **Inconvénients**: Technical support regarding SSO issues wasn't very helpful in providing advice on how to resolve them, so we ended up trying to do it manually on our own. > > Milvus is a great ticket management platform, ideal for companies that need efficient control over IT assets. It integrates a complete inventory that registers and monitors hardware, software, and devices in real time, facilitating audits and resource optimization. The ticketing system is intuitive: users open tickets with categories, priorities, and automatic notifications, linking them directly to the inventory for quick tracking. This reduces resolution time and improves trend analysis via dashboards. Automations with PowerShell are a highlight, allowing for automatic software updates and machine diagnostics, such as performance checks and vulnerability detection, as it shows when the antivirus is inactive. All of this assists in proactive asset management and security, preventing risks and ensuring compliance. I recommend Milvus to IT teams seeking efficiency and integrated protection\! ----- ### "Milvus - Best Management and HelpDesk Tool" — 5.0/5 > **Utilisateur vérifié** | *5 février 2026* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use, robust data consistency, tools that form a combined and traceable ecosystem, ease of use especially for user clients with its multiple portal options among many other features... and at a VERY affordable price. > > **Inconvénients**: Currently, perhaps the lack of available integration APIs would be a drawback, making it easier for teams with in-house development in other systems. > > The system assists in controlling and managing daily calls we receive from users, allowing us to delegate and deliver solutions to users in less time. It has considerably increased our management capacity and decision-making capabilities with the collected data. ----- ### "Excellent in terms of management." — 5.0/5 > **Marlon** | *28 janvier 2026* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: Monitoring and script execution agents, integration with WhatsApp groups, API, integration with Google Workspace. > > **Inconvénients**: Limitations in filter structures, confusing ticket interaction history, non-customizable dashboard, and the inability to require photos when closing tickets. > > Milvus is ahead of its competitors in its price range. Recommended for small and medium-sized businesses. ----- ### "A complete platform for IT." — 5.0/5 > **Jeferson** | *29 janvier 2026* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: A complete IT platform. Easily control and identify devices. > > **Inconvénients**: There are some bugs from time to time. The customer review options in chats and tickets need improvement. > > We have been Milvus customers since 2019 and are satisfied with the platform's evolution. From implementation to today, it has been one of the best platforms on the market. ----- Page : 1/13\ Suivant: [Page suivante](https://fr.getapp.ca/software/132287/milvus?page=2) ## Liens - [Afficher sur GetApp](https://fr.getapp.ca/software/132287/milvus) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées