--- description: Milvus : qu'en pensent les utilisateurs ? Lisez les avis sur Milvus, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Milvus Tarif, abonnement, avis | GetApp Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour centres de services](/directory/1249/service-desk/software) > [Milvus](/software/132287/milvus) # Milvus Canonical: https://fr.getapp.ca/software/132287/milvus Page : 1/13\ Suivant: [Page suivante](https://fr.getapp.ca/software/132287/milvus?page=2) > Milvus est une plateforme de gestion informatique disponible uniquement en portugais. Le système comprend des fonctionnalités de gestion des ressources informatiques, des centres d'assistance, des tickets de prise en charge/d'émission, des catalogues de services, l'accès à distance, le transfert de fichiers, la découverte d'appareils, l'inventaire informatique, la surveillance des actifs, la documentation client, etc. > > Conclusion : 298 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 298 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Milvus - **Pays**: São Caetano do Sul, Brésil - **Fondé**: 2016 ## Contexte commercial - **À partir de**: 25,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, portugais brésilien - **Pays disponibles**: Brésil, Canada, Chili, Mexique ## Fonctionnalités - API - Accès et contrôle à distance - Alertes/Notifications - Alerts/Escalation - Application mobile - Audit des problèmes - Catalogue de services - Chat en temps réel - Clavardage et messagerie - Communication multicanal - Contrôles/Permissions d'accès - Définition des priorités - Gestion de la base de connaissances - Gestion de la conformité - Gestion de projets - Gestion des accords de service - Gestion des affectations - Gestion des billets - Gestion des capacités - Gestion des centres d'appel ## Intégrations (1 au total) - WhatsApp ## Ressources d'aide - Service client/courriel - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour centres de services](https://fr.getapp.ca/directory/1249/service-desk/software) ## Catégories connexes - [Logiciels pour centres de services](https://fr.getapp.ca/directory/1249/service-desk/software) - [Plateformes de service client](https://fr.getapp.ca/directory/231/customer-service/software) - [Logiciels de support informatique](https://fr.getapp.ca/directory/287/help-desk-ticketing/software) - [Logiciels de gestion des services d'assistance](https://fr.getapp.ca/directory/580/issue-tracking/software) - [Logiciels de gestion informatique](https://fr.getapp.ca/directory/771/it-management/software) ## Logiciels similaires 1. [Freshservice](https://fr.getapp.ca/software/91351/freshservice) — 4.5/5 (685 reviews) 2. [SysAid](https://fr.getapp.ca/software/90863/sysaid) — 4.5/5 (511 reviews) 3. [Zendesk Suite](https://fr.getapp.ca/software/9448/zendesk) — 4.4/5 (4072 reviews) 4. [Freshdesk](https://fr.getapp.ca/software/10317/freshdesk) — 4.5/5 (3409 reviews) 5. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews) ## Avis ### "Milvus transformed Mirontec support" — 5.0/5 > **Ranan** | *10 février 2026* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: What we liked most about Milvus was the organization and control the tool brought to our support department here at Mirontec. We were able to centralize all calls, track SLAs, customer history, and team productivity in one place. The reports are very helpful for decision-making and internal management. Furthermore, their support is quick, attentive, and always willing to help. > > **Inconvénients**: As an area for improvement, we believe the mobile version could be more complete and have more features equivalent to the web version. At times, we missed a smoother and more practical experience on the mobile phone for quickly tracking support tickets. Overall, it doesn't compromise the use of the tool, but improving this aspect would be a major differentiator. > > Our experience with Milvus has been very positive. The tool has significantly improved the control of our customer service requests, brought more organization to the helpdesk, and increased team efficiency. Today we have greater visibility into deadlines, call volume, and team performance, which has directly impacted the quality of service to our clients. We recommend it to companies that want to professionalize their support and have more operational control. ----- ### "Best call platform ever\!\!\!" — 5.0/5 > **Davy Richard** | *16 février 2026* | Cosmétiques | Taux de recommandation : 10.0/10 > > **Avantages**: Top product\!\!\!\! Compared to all the support ticketing tools I've used, this was the best\! No doubt about it\!\! Excellent support\!\! > > **Inconvénients**: There are very few things I didn't like\! So few that I can't even remember them now, without a doubt the best platform there is\! > > Extremely intuitive and effective platform\!\! Extremely easy to use\! And the support was the best, always attentive to improvements and always very willing to help us\! ----- ### "Milvus - Complete HelpDesk Solution" — 5.0/5 > **Maicon** | *12 février 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Complete password management with expiration dates, IT inventory management, comprehensive reporting, link monitoring, and AI integration. > > **Inconvénients**: The option for recording audit logs of operator access could be improved; it already exists for remote access, but it would be interesting to have it for the password vault, as well as the ability to define access times to the platform. The management of mobile devices also leaves something to be desired, as it fails to collect information. > > Milvus is a practical and efficient platform for managing IT service requests and assets, and it has significantly contributed to improved performance in the company's information technology area. The system offers a detailed inventory of hardware and software integrated with the tickets, which speeds up service and improves resource control. ----- ### "Excellent web tool for support management." — 5.0/5 > **Kelviny** | *21 février 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: The fact that it's 100% web-based makes access much easier, allowing you to use the system securely and conveniently from anywhere. The tools are comprehensive and well-structured, and the reports are accurate and reliable, greatly assisting in management and decision-making. Remote access and the organization of support tickets are also major advantages. > > **Inconvénients**: The interface could be a bit more modern and intuitive in some modules. Additionally, minor performance improvements in certain routines would make the experience even smoother. > > My experience with Milvus has been very positive. It's a stable, accessible, and essential tool for managing support and controlling service requests. It has significantly contributed to team organization, SLA monitoring, and improving internal processes. ----- ### "Excellent experience – A complete, efficient, and very reliable program\!" — 5.0/5 > **Cassio** | *19 février 2026* | Agriculture | Taux de recommandation : 10.0/10 > > **Avantages**: What impressed me most about Milvus was its organization, efficiency, and ease of use. The program is extremely intuitive, fast, and perfectly meets daily needs. Furthermore, the system's stability is excellent, it rarely experiences failures, and the functionalities are very well structured. Another very positive point is the support and the constant evolution of the program, always bringing improvements that truly make a difference in daily routines. > > **Inconvénients**: Honestly, it's difficult to point out anything negative, as my experience has been very positive. If I had to mention one area for improvement, it would only be the inclusion of even more automated features and customizations, but this doesn't compromise the excellent quality of the program in any way. > > My experience with Milvus has been exceptional. It's a reliable, practical, and extremely efficient program that greatly simplifies processes and increases productivity. Since I started using it, I've noticed a significant improvement in the organization of activities and the speed of operations. I highly recommend it to any company seeking a modern, comprehensive, and high-performance system. ----- Page : 1/13\ Suivant: [Page suivante](https://fr.getapp.ca/software/132287/milvus?page=2) ## Liens - [Afficher sur GetApp](https://fr.getapp.ca/software/132287/milvus) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées