Hostfully Property Management Platform

Hostfully Property Management Platform

4,2 (212)
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Plateforme de gestion immobilière pour les entreprises de location de vacances

En savoir plus sur Hostfully Property Management Platform

Hostfully Property Management Platform est une solution basée sur le cloud conçue pour aider les petites et grandes entreprises de location de vacances à gérer les réservations sur plusieurs canaux. Les fonctionnalités clés comprennent le traitement des paiements, la messagerie instantanée, la collaboration en équipe, la vente incitative, l'analyse et le reporting.

L'application permet aux organisateurs de rationaliser le processus de réservation en générant des devis pour les leads potentiels et en envoyant des confirmations d'enregistrement aux clients. Hostfully Property Management Platform aide les spécialistes du marketing à créer des campagnes, à cibler des clients, à surveiller le nombre de réservations par clic et à capturer des adresses e-mail pour créer une base de données de contacts. Les membres de l'équipe peuvent collecter des paiements, gérer les dépôts de sécurité et distribuer des paiements aux parties prenantes.

Hostfully Property Management Platform offre une intégration à diverses plateformes tierces telles qu'Airbnb, HomeAway, Booking.com, TripAdvisor Rentals, Breezeway, PriceLabs, Stripe, Holidu, QuickBooks, Wheelhouse, etc. Grâce à sa fonctionnalité de calendrier centralisée, les visiteurs peuvent vérifier la disponibilité et réserver des propriétés selon l'emplacement, le type ou la taille requis. De plus, la solution est fournie avec un module de gestion des propriétaires, qui permet aux agents touristiques de visualiser les revenus, de gérer les dépenses et de préparer des relevés mensuels pour les propriétaires.

Options de tarification dès :

119,00 $ US/mois

  • Version gratuite
  • Version d’essai gratuite
  • Abonnement

Clients typiques

  • Travailleurs autonomes
  • Petites entreprises (de 2 à 50 employés)
  • Moyennes entreprises (de 51 à 500 employés)
  • Grandes entreprises (500 employés minimum)

Déploiement

  • Basé sur le nuage
  • Sur site

Disponible dans les pays suivants

Argentine, Australie, Bahamas, Barbade, Brésil et 8 autres

Langues

anglais

Options de tarification dès :

119,00 $ US/mois

  • Version gratuite
  • Version d’essai gratuite
  • Abonnement

Images

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Fonctionnalités

Nombre total de fonctionnalités pour Hostfully Property Management Platform : 74

  • API
  • Accès mobile
  • Alertes/Notifications
  • Application mobile
  • Automatisation du marketing
  • Base de données de biens
  • Base de données de clients
  • Carte de fidélité
  • Communications avec les invités
  • Comptabilité
  • Comptabilité intégrée
  • Emplacements multiples
  • Facturation
  • Gestion de l'expérience invité
  • Gestion de l'occupation
  • Gestion de la communication
  • Gestion de la disponibilité
  • Gestion de la maintenance
  • Gestion de la réception
  • Gestion de site web
  • Gestion des avis
  • Gestion des biens
  • Gestion des boîtes de messagerie
  • Gestion des calendriers
  • Gestion des canaux
  • Gestion des contacts
  • Gestion des courriels
  • Gestion des employés
  • Gestion des factures
  • Gestion des fiches descriptives
  • Gestion des ordres de travail
  • Gestion des prix/des marges
  • Gestion des promotions
  • Gestion des recettes
  • Gestion des remises
  • Gestion des réservations
  • Gestion des réservations
  • Gestion des spas et des activités
  • Gestion des stocks
  • Gestion des taux
  • Gestion des taux de facturation
  • Gestion des traiteurs
  • Gestion des tâches
  • Gestion des tâches ménagères
  • Gestion des utilisateurs
  • Gestion multicanal
  • Importation et exportation de données
  • Intégration GDS et OTA
  • Intégrations de tiers
  • Logiciels CRM (gestion de la relation client)
  • Modèles personnalisables
  • Notes/Avis
  • Notifications en temps réel
  • Paiements en ligne
  • Paiements électroniques
  • Point de vente (PDV)
  • Portail des propriétaires
  • Pour locations saisonnières
  • Prise en charge de plusieurs devises
  • Prise en charge de plusieurs établissements
  • Propriété unique
  • Rappels
  • Rapports et analyses
  • Rapports et statistiques
  • Rapports personnalisables
  • Relevés de propriétaires
  • Réservation en ligne
  • Signature électronique
  • Suivi des locataires
  • Synchronisation de données
  • Séjour prolongé
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des paiements

Alternatives

Rentals United

3,9
Alternative n° 1 à Hostfully Property Management Platform
Rentals United est une solution de gestion des canaux et de réservation en ligne basée sur le cloud pour les locations...

BookingSync

4,4
Alternative n° 2 à Hostfully Property Management Platform
BookingSync est un outil de gestion des réservations et des canaux qui aide les entreprises à gérer leurs clients et à...

Cloudbeds

4,4
Alternative n° 3 à Hostfully Property Management Platform
Enregistrez les clients à l'arrivée et au départ grâce à une interface de type glisser-déposer attrayante. Les...

OwnerRez

4,9
Alternative n° 4 à Hostfully Property Management Platform
Centralisez vos réservations et automatisez vos processus. Gagnez du temps et construisez votre image de marque avec le...

Avis

Note globale

4,2 /5
(212)
Rapport qualité-prix
4,1/5
Fonctionnalités
4,0/5
Simplicité d’utilisation
4,1/5
Support client
4,3/5

Vous avez déjà Hostfully Property Management Platform?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 212
Nick
Nick
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Early User...and Hostfully Continues to Add More Relevant Features

Publié le 2020-06-18

Hostfully is allowing us to grow in a more organized manner, allowing us to better manage our...

Hostfully is allowing us to grow in a more organized manner, allowing us to better manage our properties and providing us a competitive advantage.

Avantages

Hostfully has allowed Osa Property Management to grow from managing just a couple of homes and each of us sending out numerous emails during the rental cycle, to now, where we have total calendar control, fully integrated to numerous other sites and auto-triggered communications with renters and travelers.

Inconvénients

I didn't take the time to learn the software early on and under-utilized its functionality. It can do so much, and it is all relatively easy and intuitive, but it just takes some time to study and to practice.

The customer service at Hostfully is wonderful!! They are quick to respond to questions and will provide solutions to every question I've had through the years.

Shannon
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Hostfully is a breath of fresh air in the world of PMS

Publié le 2023-06-06

We are very happy and refer hostfully to others without hesitation.

We are very happy and refer hostfully to others without hesitation.

Avantages

We have loved our onboarding experience with Hostfully. The support team is wonderful. We really appreciate the response time and attention to the details. Support is always helpful and encouraging. We love the way that the platform looks. We also really appreciate the built-in booking website. Super helpful and keeps things streamlined. We also appreciate how we receive updates regarding new or improved features.

Inconvénients

We know that the team is working on updating the calendar features. We would like to see more flexibility with the calendar so that we can add color-coding, and notes, etc. but otherwise we are very satisfied with the stremline processes.

Réponse de Hostfully

Thank you for your wonderful review of Hostfully, Shannon. We are thrilled to be described as a breath of fresh air in the world of Property Management Systems (PMS). Your feedback means a lot to us, and we're glad that our platform has made a positive impact on your business.
It's fantastic to hear that you have loved your onboarding experience with Hostfully and that our support team has been wonderful.
We are delighted that you find our platform visually appealing and appreciate the convenience of the built-in booking website. We understand your desire for more flexibility with the calendar, including features like color-coding and notes. Rest assured, our team will listen to your feedback!

We appreciate your trust in Hostfully and are honored to have been chosen based on positive reviews, ease of use, price, and support. We are glad to hear that our automation capabilities have helped cut your workload in half, streamlining your processes.

Thank you for referring Hostfully to others without hesitation and for being such a great customer! :D

Jennifer
Note globale
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

Software looks good but the company is not

Publié le 2018-02-10

Since submitting this feedback, a representative of Orbirentals / Hostfully has made contact in...

Since submitting this feedback, a representative of Orbirentals / Hostfully has made contact in April, refunded the sums deducted from our account and apologised for the lack of response to my issues at the beginning of the year. She has explained that the company was conducting a merger and customer relations may have suffered at the time because of the changes and pressure of work-load I think it is very decent of her to try and make amends, even several months down the line.

Avantages

A move from our current pms is long overdue and I have been looking at many alternatives. This one looked promising and I was very keen on it:

- It seems easy and straightforward to set up and use
- There are useful connections to other apps and complementary software.
- The pricing is competitive.

Unfortunately I have not been able to fully explore it, nor sign up officially, as the company is not as straightforward and easy to use as the software appears to be.

Inconvénients

In order to evaluate this pms you have to sign up for a `free two-week trial AND supply your card details. As a rule, I would avoid a company that does this but they have all these great reviews and so, against my better judgment, I went ahead. I expected that there would be an email reminder that the trial was coming to an end - not an unreasonable expectation but sadly it is.

I received no reminder that the two-week trial was coming to an end and that I would be charged. No notification nor receipt when they made TWO separate charges to my card. Two charges because apparently, I upgraded my account by asking to see a feature not visible on the trial account, and which was activated, not by me.

Glitches happen and I thought this could be sorted out. Again, I was wrong. Instead, I received a schlock response about how everything is automated and it is up to the `user to sign up and also to cancel. So, if the software is so well automated - why can it not send emails notifying a `free trial has ended and charges have been levied?

I was never able to speak to a real person. For three days I tried calling two phone numbers but they always went to voicemail. I then received an email from customer agent asking me to make an appointment to speak to him by clicking on a calendar link - the next available slot was the following week! Not the correct response when there is a problem; the correct response is to pick up the phone and sort it out today - not next week.

Réponse de Hostfully

User was contacted and provided follow up comments to their review. The company apologized for not providing immediate support during the week-end, but we do require users to schedule onboarding calls, and do not provide onboarding calls during week-ends.

Sarah
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Hostfully PMS review for medium sized business

Publié le 2024-02-08

Avantages

Mostly one-stop-shop platform
Integrations and hoping more to come
Ease of use, quick to learn & onboarding

Inconvénients

Financials & statements
Stakeholder reporting is clumsy
More APIs with other OTAs
Analytics can be hit & miss, not easy to extract/report, no filtering
Integrations with other apps like calendrly, active campaign, acuity etc.

Sarah
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Top Rated for many reasons. Great company culture and leadership

Publié le 2023-03-27

Not only, Game-changing for operations and increased revenue , but also peace of mind knowing team...

Not only, Game-changing for operations and increased revenue , but also peace of mind knowing team members have better access to operationsto help make them successful in their various support roles.

Avantages

customer service and help articles. triggers and templates with sms featurecleaning jobs, owner blocks

Inconvénients

increasing costssome integrated tools do not provide the same level of customer support that hostfully does. Owner blocks could be included in repots along with "costs" in spreadsheet, Owner block trigger a cleaning job

Alternatives envisagées 

OwnerRez, Lodgify et Kigo

Pourquoi passer à Hostfully Property Management Platform

Keystone Award [sensitive content hidden] white paper and assessment for my needs.

Réponse de Hostfully

Thank you so much for taking the time to write such a positive review, Sarah.
We're thrilled to hear that you appreciate our company culture, leadership, customer service, and help articles. We're also glad to hear that you find our triggers and templates with SMS feature useful, and that they have been game-changing for your operations and increased your revenue.

We're constantly striving to improve our service, so we appreciate your feedback on the owner blocks and integrated tools. We'll take your comments into consideration as we continue to develop and enhance our platform.
Thank you for choosing Hostfully! :)

Afficher 5 avis sur 212 Lire tous les avis

Hostfully Property Management Platform - FAQs

Voici quelques-unes des questions fréquentes sur Hostfully Property Management Platform.

Types de licences disponibles pour Hostfully Property Management Platform :

  • À partir de : 119,00 $ US/mois Voir les tarifs
  • Type de licence : Abonnement
  • Version d’essai gratuite : Non disponible

Utilisateurs habituels du logiciel Hostfully Property Management Platform :

Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles Hostfully Property Management Platform est disponible :

anglais

Appareils pris en charge par Hostfully Property Management Platform :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à Hostfully Property Management Platform :

Akia, Autohost, Beyond, Boostly, Breezeway, ChargeAutomation, Chekin App, DPGO, Dropbox Sign, EZCare, EZcare, Enso Connect, Hostfully Guidebooks, Jervis systems, LODGEA, Lynx, Mailchimp, NextPax Channel Management System, Operto Teams, PayPal, PriceLab, PriceLabs, Properly, QuickBooks Online, RemoteLock, Rentals United, Revyoos, StayFi, Stripe, Turno, VacationRentPayment, ViaTour, Wheelhouse, Yonder, Zapier

Ressources d'aide disponibles pour Hostfully Property Management Platform :

Service client/courriel, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat/Clavardage

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Hostfully Property Management Platform.