En savoir plus sur Sparkage

Sparkage is a digital customer loyalty platform designed for small customer-facing businesses which offers tools to aid with building loyalty, retaining customers, re-engaging lost customers, and attracting new customers. The native mobile apps for clients allow users to go digital with their loyalty programs. Features of the platform include customizable rewards, communications management, engagement reports, loyalty points tracking, POS integration, and a web API for online purchase rewards.

With Sparkage businesses can encourage their customers to remain loyal to the brand with points schemes, rewards, discounts, and more. Brands can re-engage lost or at-risk customers by providing them with automated offers and promotions, as well as attract new customers through referral rewards. Clients can use the native Sparkage apps for Android and iOS to log reward points for purchases and receive and redeem digital coupons. Notifications can be sent automatically to customers to let them know that they’ve been rewarded with points or inform them of a current promotion. Real time reports provide businesses with insight into which promotional campaigns are receiving the most engagement and which notifications are having the biggest impact on sales.

Options de tarification dès :

Non fourni par l'éditeur

  • Version gratuite
  • Version d’essai gratuite
  • Abonnement

Les 5 meilleurs logiciels similaires à Sparkage

Clients typiques

  • Travailleurs autonomes
  • Petites entreprises (de 2 à 50 employés)
  • Moyennes entreprises (de 51 à 500 employés)
  • Grandes entreprises (500 employés minimum)

Déploiement

  • Basé sur le cloud
  • Sur site

Disponible dans les pays suivants

États-Unis

Langues

anglais

Options de tarification dès :

Non fourni par l'éditeur

  • Version gratuite
  • Version d’essai gratuite
  • Abonnement

Les 5 meilleurs logiciels similaires à Sparkage

Images

Sparkage Logiciel - 1
Sparkage Logiciel - 2
Sparkage Logiciel - 3
En voir 4 de plus
Vidéo de Sparkage
Sparkage Logiciel - 1
Sparkage Logiciel - 2
Sparkage Logiciel - 3

Fonctionnalités

Nombre total de fonctionnalités pour Sparkage : 22

  • API
  • Alertes/Notifications
  • CRM
  • Carte de fidélité
  • Gestion de la communication
  • Gestion des abonnements
  • Gestion des campagnes
  • Gestion des promotions
  • Gestion des remises
  • Gestion des récompenses
  • Historique des clients
  • Intégrations de tiers
  • Marketing multicanal
  • Notifications en temps réel
  • Point de vente (PDV)
  • Portail client
  • Portail des membres
  • Suivi de l'activité des clients
  • Suivi de l'engagement
  • Suivi des activités
  • Suivi des références
  • Système de fidélité sans carte

Alternatives

Kangaroo

4,6
Alternative n° 1 à Sparkage
Kangaroo Rewards est un programme de fidélisation numérique doté d'une technologie de marketing automatisée qui permet...

Clover

4,0
Alternative n° 2 à Sparkage
Clover est une plateforme tout-en-un conçue pour aider les commerces en ligne et hors ligne, les services de restauratio...

Salesforce Experience Cloud

4,3
Alternative n° 3 à Sparkage
Application communautaire pour grande entreprise qui permet aux organisations de créer des communautés pour connecter...

Spendgo

4,7
Alternative n° 4 à Sparkage
Loyalty marketing platform built for businesses of all sizes that lets you reach your customers in-store, online, or...

Avis

Note globale

5 /5
(11)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,8/5
Simplicité d’utilisation
4,9/5
Support client
5/5

Vous avez déjà Sparkage?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 11
Jenny
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sparkage Review

Publié le 2018-08-16

We worked mainly with their representative. He took the time to come out on multiple occasions to...

We worked mainly with their representative. He took the time to come out on multiple occasions to help set up the program with Dive Magic. They kept the concept simple, both in earning points and for customers to redeem them.

Our business is built on community, travel, and events. This app has made it possible to send out the information to our customers in small messages, instead of long emails that are immediately deleted.

Avantages

It was helpful that the company and the customers had multiple ways to download the Sparkage app. We found it easiest to manually type them in through the online program.

Being able to offer a tiered point system, allows customers to choose rewards as they go, or they can save up and redeem them for multiple rewards.

Our company relies on events and trips, Sparkage allows us to send out that info, without having emails go into a spam box.

Inconvénients

Our customers had trouble downloading the app via the QRcode.

I would like to have the ability to add pictures or logos to our events information.

suzan
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Retail - Snake River Tea

Publié le 2020-01-08

customers and employees liked the visibility to their rewards. Customers could check before...

customers and employees liked the visibility to their rewards. Customers could check before entering the shop, or while they were there. They could see how many more points were needed to achieve their next reward.

Avantages

Ease of use. Reporting of rewards. Customers appreciated how easy it is to see their rewards

Inconvénients

I honestly don't have any issues with the program. The cost of the program is much better than all of the competition, and provided much better customer service.

Alternatives envisagées 

Kangaroo

Pourquoi choisir Sparkage 

Expense for the same program, without local support

Pourquoi passer à Sparkage

We liked the team at Sparkage. They came to the shop and walked us through everything. They came in every so often and checked up on us to see how things were going.
Colt
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Very effective

Publié le 2020-01-21

It's our most expensive marketing tool but very effective.

It's our most expensive marketing tool but very effective.

Avantages

The response from my customer base when I would send out notifications.

Inconvénients

The price increase of the product is extreme over just a few months dpan.

Alternatives envisagées 

Clover

Pourquoi choisir Sparkage 

Ease of use and the notifications.

Logiciel antérieur 

Clover

Pourquoi passer à Sparkage

Great customer service and they are local.
David
Note globale
  • Secteur d'activité : Vins et spiritueux
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sparkage Pays for Itself

Publié le 2019-10-10

As a first time business owner running a small family business, my advertising budget is very...

As a first time business owner running a small family business, my advertising budget is very tight, and I was wary of wasting it on an ineffective program. I was relieved and thrilled when Sparkage began to pay for itself from the very first month. We've seen the rewards program increase the frequency of visits from our regular customers, and also seen how effective special offers are at bringing back those one-off customers who forgot about us. After bringing them back often enough, some of those one-off customers became regulars. We've also used flash offers to drum up short term cash when needed. Case in point, it only took an hour after submitting a push notification yesterday to sell a case to a customer we had not seen for a while. The Sparkage support team has been extremely helpful and a pleasure to partner with. They are very responsive and hands on, and also have been great at suggesting ways to make the program even more effective for us. Overall, it has been a very positive experience, and has helped us grow our sales.

Avantages

Ease of use, motivates customers, gets results.

Inconvénients

It's not a con, but some customers resist downloading another app. Fortunately, we can track points regardless if they choose to use the app or not.

Taylor
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best customer retention and reward system there is!

Publié le 2019-09-04

Avantages

Direct engagement with customers via notifications with text.
Easy, convenient, effective reward system
Can promote products and services through words that customers may not know about. So it's a great way to advertise new things and directly.
Incredibly easy to set up, use, and maintain.
Amazing company that goes the extra mile for their clients.

Inconvénients

There aren't any at all which is a huge!

Afficher 5 avis sur 11 Lire tous les avis

Sparkage - FAQs

Voici quelques-unes des questions fréquentes sur Sparkage.

Types de licences disponibles pour Sparkage :

  • À partir de :
  • Type de licence : Abonnement
  • Version d’essai gratuite : Non disponible

Contact Sparkage for pricing information.

Utilisateurs habituels du logiciel Sparkage :

Travailleur autonome, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Langues dans lesquelles Sparkage est disponible :

anglais

Appareils pris en charge par Sparkage :

Android (mobile), iPhone (mobile)

Nous n'avons pas d'informations sur les intégrations offertes par Sparkage.

Ressources d'aide disponibles pour Sparkage :

Service client/courriel, Support téléphonique, Chat/Clavardage

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Sparkage.