Revetize
En savoir plus sur Revetize
Revetize est un logiciel de marketing professionnel qui aide les entreprises locales à créer des avis en ligne, recommandations, promotions, NPS (Net Promoter Score), campagnes de suivi et campagnes de fidélisation des clients en un seul endroit, puis diffuse ces interactions par SMS, e-mail, messagerie vocale et lettres manuscrites. L'accès aux outils de communication, de génération de leads et de gestion de la réputation aide les utilisateurs à obtenir des recommandations, des avis et des opérations régulières.
Revetize permet aux utilisateurs de créer des avis en ligne d'après leurs clients, de recueillir les retours d'opinion des enquêtes NPS, d'inciter, de suivre et de générer des parrainages, ainsi que de créer et distribuer des promotions directement via la plateforme. Les utilisateurs peuvent interagir avec les clients grâce à l'automatisation des points de contact et des messages personnalisés. Revetize permet aux utilisateurs de gérer facilement tous leurs clients au sein d'une même plateforme ainsi que de filtrer, trier et regrouper les clients par campagnes segmentées.
Les utilisateurs peuvent lancer des campagnes de promotion ou de fidélité, partager des campagnes sociales, puis suivre les résultats de celles-ci. Revetize permet aux utilisateurs de personnaliser et programmer automatiquement des messages personnalisés pour les clients. En tant que solution cloud, Revetize permet aux utilisateurs d'accéder à des informations marketing et de les gérer en déplacement via n'importe quel appareil connecté à Internet, notamment les smartphones et les tablettes.
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Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Forget Podium, go with Revetize
Publié le 2020-03-26
Great team. Smart product. Great value.
Great team. Smart product. Great value.
Avantages
Super easy to deploy team-wide with multiple offices. 2 for 1 value with both reviews and referrals.
Inconvénients
We are waiting on integration with PestPac.
Alternatives envisagées
PodiumPourquoi passer à Revetize
We chose Revetize because the product did more than what we wanted. It offered drip campaigns with both reviews and referrals. The people behind the product were very smart and built a great product.- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Remarkably user-friendly and profit-generating software. You'll love it!
Publié le 2019-09-29
Stupendous!
Stupendous!
Avantages
The software is awesome however, my top compliment is for the team at Revetize. Reps are superb. A company is only as great as its people. From initial contact, there has been continuous communication through setup, follow-up, and follow-through with promises.
On to the software: just put it on auto-pilot and watch more clients come, and current clients return more often!! Set-up (yourself or with reps help) your templates, and frequency of communication with your clients and revenue will undoubtedly increase. Additionally, this program will help you gauge the satisfaction level of each client you have inputted in the system, prior to requesting a review. No need to look any further for the right software.
Inconvénients
I have absolutely nothing negative to report. Revetize has been a Godsend and a great relationship.
Alternatives envisagées
Preferred Patron LoyaltyPourquoi choisir Revetize
Perka made multiple changes to its rewards program and pricing, one being they switched to focusing primarily on restaurants, instead of every business model. Later on, Perka folded. I found Clover's initial rollout of Insights to have better user-friendliness and more detailed data. Their second version, had reduced critical information.Pourquoi passer à Revetize
As stated in the opening - the Revetize employees. First company I called and emailed twice, and they never got in-touch, even until this date. The second company simply were lax on their promises, slow to respond, and we feared the worst for our business. Promptly requested a refund for which they honored 80% of after we went back-and-forth a few times. Thank God our contract was worded correctly. You can see both companies just above, respectively listed. You have been forewarned.- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great way to get reviews
Publié le 2019-04-24
Customer service is top notch and everyone I have ever talked to is very friendly and personable
Customer service is top notch and everyone I have ever talked to is very friendly and personable
Avantages
Price. I came over to Revitize from using Podium and Revitize is 1/3 the price of Podium.
Inconvénients
I use Revitize just for the aspect of receiving google reviews and send a text with a link to follow, which I like, but when i was with Podium it was a much more professional text with a picture of my store. Also, my dashboard hardly ever worked the way it was suppose to. I dont mean to knock Revitize so hard, but I feel this may lead to improvements where needed.
Réponse de Revetize
We reached out to customer to investigate "dashboard issues" and realized it was because he was logging in through Mozilla Firefox, which Revetize is not optimized for.
We also mentioned that MMS messaging functionality is going to soon be released, so he will be able to include photo of his business (if desired) in text in the near future.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great Product
Publié le 2020-03-18
The experience was good. Set up took longer than I would have liked but that is because I was...
The experience was good. Set up took longer than I would have liked but that is because I was waiting on my database provider's API key. Once I had that there were a few glitches I had to work out.
Avantages
I love that I can text, and email my customers. It sends out review requests and helps us to build on our own customers for referrals.
Inconvénients
There are limitations. I can't add specific links aside from those programmed into the system. It only allows me to choose one review site when requesting reviews, and the only choices are Facebook and Google. The emails don't allow for complete customization. It adds your logo, but that is it as far as pictures go.
Réponse de Revetize
Hey Joni! Thank you for the review! Just wanted to let you know that you can send to a whole bunch of review sites through the platform (outside of Google and Facebook). We also added our "a la carte" review feature last year that allows you to send review invites to multiple sites at the same time. Give us a call if you have any questions and we can show you how to do this! We can also show you how to add personal links (we even offer link tracking) in your messaging.
We also offer custom html on email now, so you can format your emails however you would like with images etc...
Thank you so much for the review!
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent for automatically generating referrals and leads!
Publié le 2020-03-20
Overall, we're very happy with Revetize and have had an excellent return on investment. Our...
Overall, we're very happy with Revetize and have had an excellent return on investment. Our contact and customer communication have really improved and we seeing a lot more leads and referrals.
Avantages
I've used Revetize for close to a year now and I love it! Revetize has automated our communication with contacts and customers, making it 1) actually happen, and 2) quick and easy. Their dashboard is user friendly. They have tons of labeling and filtering options to keep organized and easily search through your contacts. You set up a sequence once and then the communication automatically happens so you don't have to worry about it any more. It's fantastic! It then notifies you any time a customer/contact replies so you can quickly respond. It's been extremely helpful for us in communicating with our customers and we've gotten lots of leads/referrals from it.
The customer service service is excellent, too. They offer chat, email and phone support. I've called several times wanting to know if I could do some different things with the software. They're very responsive and helpful.
Inconvénients
When uploading a list, even though they mention it, I've forgotten a few times that the file needs to be in .csv format. They do mention it but it doesn't stand out enough. They do lots of updates and they require a page refresh, but no significant issues and I'm glad for the new and updated features.
Revetize - FAQs
Voici quelques-unes des questions fréquentes sur Revetize.Q. Quels sont les types de licence disponibles pour Revetize?
Types de licences disponibles pour Revetize :
- À partir de : 149,00 $ US/unique
- Version d’essai gratuite : Non disponible
Q. Qui utilise Revetize?
Utilisateurs habituels du logiciel Revetize :
Travailleur autonome, 2–10, 11–50, 51–200, 201–500
Q. Dans quelles langues Revetize est-il disponible?
Langues dans lesquelles Revetize est disponible :
anglais
Q. Revetize prend-il en charge les appareils mobiles?
Appareils pris en charge par Revetize :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Revetize peut-il s'intégrer?
Nous n'avons pas d'informations sur les intégrations offertes par Revetize.
Q. Quelles sont les ressources d'aide disponibles pour Revetize?
Ressources d'aide disponibles pour Revetize :
Service client/courriel, FAQ/forums, Support téléphonique, Chat/Clavardage
Catégories connexes
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