M1 ERP

The most we like about E2 is the following,

1 user friendly , specially the help line
2: database module an bill bill of married module and part search engine
3: project setup and process routing
4: real time cost capture
4: we envoy the accounting module

The most we like least about E2 are,

1: Converting proposal to order
2: Lack of creating report to show the Balkance of non invoiced for any particular order

Customer support is good. You can always get someone on the phone. They do work with you to try and get things figured out. Although you may be on the phone a long time, so plan accordingly.

Everything pretty much. It's the least user friendly software we've encountered. It's not a visible system, everything is buried deep within. It takes many different clicks and screens to see what is needed to see. Doing any retail type business with different price levels is very troublesome. Information that should be simple to look up in near impossible. This system also puts your parts from a PO in the order they want to, not how you entered them. you can't customize any reports without paying or going through a bunch of trouble. We have stumped our techs several times with simple issues that can't seem to be resolved. You can't just hit print on any screen, you have to "generate a report" Creating parts in the system is cumbersome as well. You have to close one window to open another when creating the part, you can't check from one part to another to compare. There's several errors that pop up. The cost of this software was far too high for how much time it added to our work day and work load. We also had to upgrade our main server and some computers to accommodate this software. All in all, this system is not a simple system.

This software is very versatile and covers everything from quoting through shipping. The accounting module keeps everything in one interface so there aren't any integration issues.

The quoting module uses estimate codes that you can not see all at the same time. Reconciliation of accounts only works on a calendar month basis. Credit cards require jumping through some hoops!