En savoir plus sur Stream Go

Stream Go is a cloud-based delivery, transport, and vehicle management solution for logistics companies, with tools for planning and optimizing routes, tracking drivers in real time, collecting proof of delivery, offering customer self service, providing transparent customer service, and more. With the aim of helping transport businesses to enhance their customer service experience as well as the efficiency of their driving operations, Stream Go offers a range of tools for planning, optimizing, and fulfilling deliveries, as well as communicating real-time updates to clients.

In order to aid with logistics planning, Stream Go provides intelligent, map-based route optimization which uses algorithms to select the most efficient route for each job, taking into account delivery location, traffic, total route time, and vehicle characteristics such as weight and capacity. Multi-drop and multi-vehicle routes can also be planned, and all drivers have access to their relevant routes through the Stream Go mobile driver app. Route progress and driver locations can be tracked in real time from the back office, and customers can track the status of their delivery using the customer self service gateway.

Stream Go is designed to help businesses prioritize their customer service with tools such as automatic, real-time email and SMS delivery updates on estimated delivery time, as well as a self-service tracking tool which allows customers to see the status of their delivery and reschedule if needed. Electronic proof of delivery can be captured and made available to customers and back-office staff in real time. Drivers can also record customer signatures with the electronic signature capture tool, and upload any relevant photographs or notes relating to the delivery to the system.

Options de tarification dès :

100,00 £/mois

  • Version gratuite
  • Version d’essai gratuite
  • Abonnement

Les 5 meilleurs logiciels similaires à Stream Go

Stream Go - Principaux avantages

  • Plan the logistics of every delivery and benefit from route optimization which uses algorithms to provide the most efficient route. Users can also plan multi-drop, multi-depot and multi-vehicle routes.

  • Monitor the progress of routes in real time, including live traffic on Google Maps. Drivers can view their schedule of deliveries and collections plus any special instructions.

  • Improve visibility and communication by tracking driver locations and delivery status and receive instant notifications of delivery and collection exceptions in real-time.

  • Improve customer service and reduce customer queries by keeping them informed about their delivery in real-time with proactive notifications and a self service tracking tool. Customers can view the status of their delivery and reschedule if needed.

  • Capture electronic proof of delivery or collection and send the details automatically to the back office systems, colleagues, and customers. Electronic signatures can also be collected from customers upon delivery.
  • Clients typiques

    • Travailleurs autonomes
    • Petites entreprises (de 2 à 50 employés)
    • Moyennes entreprises (de 51 à 500 employés)
    • Grandes entreprises (500 employés minimum)

    Déploiement

    • Basé sur le cloud
    • Sur site

    Disponible dans les pays suivants

    Australie, Canada, Allemagne, Royaume-Uni, États-Unis

    Langues

    anglais

    Options de tarification dès :

    100,00 £/mois

    • Version gratuite
    • Version d’essai gratuite
    • Abonnement

    Les 5 meilleurs logiciels similaires à Stream Go

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    Fonctionnalités

    Nombre total de fonctionnalités pour Stream Go : 59

    • API
    • Accès mobile
    • Alertes/Notifications
    • Cartes géographiques
    • Communication bidirectionnelle
    • Devis
    • Expédition d'urgence
    • Facturation
    • Fonction de glisser-déposer
    • Fonctions pour restaurants
    • Fonctions pour services de messagerie
    • GPS
    • Gestion client
    • Gestion de la communication
    • Gestion de la flotte
    • Gestion de la maintenance
    • Gestion de la sécurité
    • Gestion des commandes
    • Gestion des conducteurs
    • Gestion des employés
    • Gestion des expéditions
    • Gestion des itinéraires
    • Gestion des opérateurs
    • Gestion des ordres de travail
    • Gestion des remises
    • Gestion des stocks
    • Gestion des transports
    • Gestion des véhicules
    • Gestion du territoire
    • Géolocalisation
    • Heure d'arrivée estimée du chauffeur
    • Intégration comptable
    • Intégrations de tiers
    • Journaux des déplacements
    • Lecture de codes-barres et de tickets
    • Messagerie SMS
    • Mesure des performances
    • Monitoring
    • Notifications en temps réel
    • Optimisation des charges
    • Optimisation des itinéraires
    • Planification
    • Planification de la maintenance
    • Portail client
    • Portail libre-service
    • Pour les opérations de fret
    • Preuve de livraison
    • Rapports et analyses
    • Routage
    • Saisie de signature mobile
    • Signature électronique
    • Suivi de la progression
    • Suivi des expéditions
    • Suivi des livraisons
    • Suivi des statuts
    • Suivi du conducteur en direct
    • Suivi du kilométrage
    • Surveillance en temps réel
    • Tableau de bord d'activités

    Alternatives

    Elite EXTRA

    4,8
    Alternative n° 1 à Stream Go
    Elite EXTRA est une solution de gestion des opérations conçue pour aider les entreprises de toutes tailles à planifier...

    MTS-1

    4,7
    Alternative n° 2 à Stream Go
    MyTroperS permet aux entreprises d'importer des données de livraison, d'optimiser les livraisons et les retours, de...

    FreightExchange

    4,3
    Alternative n° 3 à Stream Go
    FreightExchange is a multi-carrier shipping platform that is easy to use and scalable.

    Dispatch Science

    5
    Alternative n° 4 à Stream Go
    Dispatch Science est un système de gestion des livraisons disruptif conçu pour les expéditeurs, les transporteurs et...

    Avis

    Note globale

    4,9 /5
    (7)
    Rapport qualité-prix
    4,8/5
    Fonctionnalités
    4,6/5
    Simplicité d’utilisation
    4,6/5
    Support client
    4,9/5

    Vous avez déjà Stream Go?

    Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

    5 avis affichés sur 7
    Hugh
    Note globale
    • Secteur d'activité : Équipements publics
    • Logiciel utilisé tous les jours pendant plus d'un an
    • Provenance de l'avis

    Note globale

    • Rapport qualité-prix
    • Simplicité d’utilisation
    • Support client
    • Probabilité de recommander le produit 10.0 /10

    Flexible, Easy to Use, Versatile, Great Software

    Publié le 2018-01-12

    Complete control of my bookings, collections and oversight of my partners delivery performance....

    Complete control of my bookings, collections and oversight of my partners delivery performance. This product has become a crucial cornerstone for our business.

    Our company has been using Stream for over 15 months. When we have identified something we didn't like. We were able to work with Proximity report to either resolve or customise Stream to suit our exact requirements.

    Avantages

    The various filters that can be applied to your data, produces very customised views which are very useful to a user. Over the course of a day, I would need to use Stream to get updates on exactly what was going on with my collections ' deliveries. Moving from one set of filters to another would take seconds, giving me complete visibility of crucial data. This ensured I was able to identify and short-circuit issues in my own service before they became a customer issue.

    Gemma
    Note globale
    • Secteur d'activité : Meubles
    • Taille de l'entreprise : 11-50 employés
    • Logiciel utilisé tous les jours pendant plus de deux ans
    • Provenance de l'avis

    Note globale

    • Rapport qualité-prix
    • Simplicité d’utilisation
    • Support client
    • Probabilité de recommander le produit 10.0 /10

    I absolutely love and rate "Stream". I have no idea how I accomplished my workload without...

    Publié le 2017-12-04

    Quick and efficient route planning!
    Superb accuracy.
    Ability to train up staff promptly - such a...

    Quick and efficient route planning!
    Superb accuracy.
    Ability to train up staff promptly - such a simple and straight forward system to use.

    Avantages

    It is an extremely user friendly system. It's simple yet extremely effective - this ensures I can train my staff quickly and they can work independently using the system with a good understanding of how it works. The support you receive (if required) is 1st class. If there is anything that you need bespoke to your business as you progress with the use of Stream, it is taken on board and in my experience quickly implemented.
    A fabulous system to use, I feel privileged to have the benefit of using it. Thank you Stream!!

    Inconvénients

    Not much at all!! Really had to think very hard to come up with something!
    Ability to enter longer (more character) notes would be great.
    The ability to be able to amend / add to orders whilst they are in a scheduled route would also be beneficial.

    Favio
    Note globale
    • Secteur d'activité : Marketing et publicité
    • Taille de l'entreprise : 2-10 employés
    • Logiciel utilisé toutes les semaines pendant Version d’essai gratuite
    • Provenance de l'avis

    Note globale

    • Simplicité d’utilisation
    • Support client
    • Probabilité de recommander le produit 6.0 /10

    Great app but high learning curve

    Publié le 2022-08-05

    We tried for a month and had good results but we needed extra time to learn how to manage it.

    We tried for a month and had good results but we needed extra time to learn how to manage it.

    Avantages

    They have a great overall customer service. The elements for live content is wide and good quality.

    Inconvénients

    At the beginning don’t expect to know how to set up your content, the learning curve is kind of hard. For this specific project we needed something easier and faster to learn.

    Dan
    Note globale
    • Logiciel utilisé tous les jours pendant plus de deux ans
    • Provenance de l'avis

    Note globale

    • Rapport qualité-prix
    • Simplicité d’utilisation
    • Support client
    • Probabilité de recommander le produit 10.0 /10

    Stream gives us the ability to offer first rate customer service whilst improving our...

    Publié le 2017-11-10

    Avantages

    As a B2B business Stream offers our customers full visibility of their customer orders, massively improving our customer service. All communication is recorded against the order which dramatically reduces calls into the business.

    The planning facility has improved the efficiency of our fleet, with real time planning enabling all live orders to be planned.

    Stream also integrates with Brightpearl which improves the stock management of our products from two warehouse locations.

    Dillon
    Note globale
    • Secteur d'activité : Automobile
    • Taille de l'entreprise : 11-50 employés
    • Logiciel utilisé tous les jours pendant plus d'un an
    • Provenance de l'avis

    Note globale

    • Rapport qualité-prix
    • Simplicité d’utilisation
    • Support client
    • Probabilité de recommander le produit 9.0 /10

    Great product and customer support, could do with a few new features that are hopefully coming...

    Publié le 2017-11-08

    Time and cost savings and made running our own delivery fleet a lot less hassle

    Time and cost savings and made running our own delivery fleet a lot less hassle

    Avantages

    - Simplifies route planning
    - Speed of use
    - Great tracking facilities
    - Makes us operate like a large courier company
    - Text 2 hour delivery slots to customers

    Inconvénients

    - The mapping software it uses is dated (apparently updating to Google maps soon)
    - Can't see all routes on one map to move drops between drivers
    - Slow to generate the route optimization screen

    Afficher 5 avis sur 7 Lire tous les avis

    Stream Go - FAQs

    Voici quelques-unes des questions fréquentes sur Stream Go.

    Types de licences disponibles pour Stream Go :

    • À partir de : 100,00 £/mois
    • Type de licence : Abonnement
    • Version d’essai gratuite : Disponible

    Prices start at £100 per vehicle per month. Contact Stream Go to request a demo and pricing information.

    Utilisateurs habituels du logiciel Stream Go :

    2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

    Langues dans lesquelles Stream Go est disponible :

    anglais

    Appareils pris en charge par Stream Go :

    Android (mobile), iPhone (mobile), iPad (mobile)

    Applications s'intégrant à Stream Go :

    Brightpearl, Google Maps, Teletrac Navman DIRECTOR, Veeqo

    Ressources d'aide disponibles pour Stream Go :

    Service client/courriel, Support téléphonique, Chat/Clavardage

    Catégories connexes

    Consultez toutes les catégories de logiciels trouvées pour Stream Go.