RecDesk

I use the Point of Sale module for a park that has beach access and a snack shack. With using this feature we have tripled revenues over the last three years. It helps with inventory control in the snack shack, collecting daily admissions, and invoicing our cabin rentals.

The program registration module also is very user-friendly and has put 99% of my registrations on the customer side which relieves me of a lot of administrative time.

I wish the user side had more customizable features to have a unique website layout. It is still a clean layout.

This software is by far the easiest software for new staff to learn quickly. With so many part timers, and a high level of seasonal and part time turnover, its important that the basic functions be easy to learn and figure out. Its the most intuitive software to use on an admin level, and our customers also find it to be easy to figure out. The basics are basic enough for new staff to figure out.

Once you become proficent in the basics, the more advanced functions are convoluted and could be cleaner.
We dislike the Export to Excel, would prefer a report that generates a PDF. In the export, it creates a list and you have to remove categories in excel, instead of being able to toggle the desired categories in the system before generating the report.
When data entering programs, we would like a report to confirm what was inputted instead of having to go through each tab individually.
When creating programs, its frustrating to have to keep saving on every tab and also every individual date that it added.
We want to do payment plans but it doesn't let you mass enroll into a payment plan, you have to individually set it up for each registration.
Once parents put in their own emergency forms, they cannot go back in and update the information without registering for another program.

The flex calendar, online payments and independent member creation have reduced the number of calls, emails and other questions we get on a daily basis. It has made it so much simpler for our customers to sign up for our programs or rent our facilities.

Only issue we've had is the lack of a practice scheduler. Also we'd like a little more detailed game scheduling system.

RecDesk is extremely helpful in bringing any Parks and Recreation department into the 21st-Century with a suite of services & tools that will help you come into the digital age. From online registrations, to great POS options, this program is an all-in-one solution to your managament woes!

While RecDesk will be there for you every step of the way to help you learn the in's and out's of their system, it might prove difficult for some to brave the learning curve the software asks for to fully take advantage of everyhting it has to offer.