Membee

I like the ease of use, and the customization of the software, as well as the ability to allow for multiple agreements to be signed during new member signup , and renewal. the ease it is to integrate into any website, and the on-boarding and support staff are great. [SENSITIVE CONTENT] is great, and very helpful in making sure you are up and running

The only item that I do not like is the way that you have to have separate login's for our different membership types (individual, family), it was difficult for our members to understand, even though we outlined and made it very easy to follow.As a user, I would like to be able to access everything from my "profile page" like the outstanding invoices, and easily see from the financial history a paid or unpaid status for the view.

Creating and editing profiles, reports are excellent, receiving notifications of updates, online registrations, renewals and payments etc., Member ability to access their personal profiles to make their own updates and number one thing on my list is pricing , value and service - simply put there is nothing I don't like about my Membee software.

I have found absolutely NO Cons to this software

Hard to speak on what I really liked. When I started my position, this software was already in place, so I had no choice in using it. This would not be my recommendation for anyone. On the plus side, there are lots of features built in, and the reporting was especially detailed.

While the search capabilities were somewhat powerful, the implementation was awful, in my opinion. You are forced to click and select so many options before actually getting any results. After you do it a few times, it doesn't get easier, it just makes you want to pull your hair out. Just trying to look-up all contacts in a particular organization can be harrowing experience.

I used to process our Pickleball Club's membership manually which meant a 25-30 hr volunteer work week. Membee has reduced the amount of work I do by more than 50%.

Continued support throughout the learning process has been wonderful.

The Membee support team has been great. If the issues are urgent, Membee responds promptly and efficiently. The daily morning Chat help line has also been very helpful to get answers quickly as we continue to learn how to navigate the system.

We've had a few issues with Members (including myself) not being able to login due to "blocked cookies" even though our settings have not been set to block the website. For the most part our members have been able to resolve the issue by clearing their browser history.

Membee allows us to manage our membership simply, from sign-up to annual invoicing, with a full range of member options and reporting. Our membership has doubled and we are managing the increase without additional staff - Membee saves us that much time!

What really makes Membee work is the customer support! The software features options to fit the requirements of different types of organizations - rather than having the organization fit the software.

Staff know the product well, are quick in understanding what customers need and answer questions daily in clear, easy to understand and follow language.

A wide range of well-written tutorials are also available.

As a provincial non-profit, Membee is affordable.

Switching between keyboard and mouse slows down data entry - keyboard only options would be fantastic.