ShopController
En savoir plus sur ShopController
ShopController est un logiciel de réparation automobile et de gestion de flotte qui fournit aux ateliers des outils en ligne pour gérer tous leurs processus métiers. Avec des outils de planification, d'estimation et de suivi des techniciens, ainsi que des fonctionnalités de gestion des flux de travail, des équipements et de la flotte, ShopController vise à fournir une solution complète de réparation automatique capable de prendre en charge les entreprises comptant plusieurs sites et les opérations franchisées.
Le décodeur de plaques CARFAX et NIV (numéro d'identification du véhicule) de ShopController permet aux utilisateurs de saisir des informations relatives aux véhicules, puis de vérifier l'historique de leurs services. L'intégration de QuickBooks permet d'aider les utilisateurs à gérer leurs informations de comptabilité, à exporter des données comptables, ainsi qu'à envoyer des factures et des stocks directement vers leur compte QuickBooks. Les utilisateurs peuvent obtenir des informations précieuses concernant les performances de l'entreprise grâce aux rapports standard et personnalisés de ShopController.
ShopController simplifie la gestion des stocks, en mettant automatiquement à jour l'inventaire lorsque les pièces sont commandées ou vendues. Les utilisateurs peuvent définir des alertes de niveaux de stock minimaux pour être informés lorsqu'un réapprovisionnement est nécessaire. Les rapports d'inventaire personnalisés permettent aux utilisateurs d'analyser l'utilisation des stocks et les niveaux d'inventaire. Les utilisateurs peuvent gérer les rendez-vous ainsi que les calendriers des techniciens et des équipements grâce aux outils de planification de ShopController.
ShopController prend également en charge la gestion de flotte en traitant les commandes en ligne, le suivi de l'usure des pneus et les rapports de maintenance des flottes. De plus, ShopController propose des outils spécialement conçus pour aider les utilisateurs à gérer des véhicules utilitaires lourds et de mobilité.
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Avis
Vous avez déjà ShopController?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A Really Good Program - Everything Flows!
Publié le 2017-04-26
I'm glad I went with ShopController. It gives me everything I need to manage my busy shop. It works...
I'm glad I went with ShopController. It gives me everything I need to manage my busy shop. It works nicely with Worldpac and my other vendors, so putting together estimates is easy. Moving a work order along through the stages from appointment to invoice is a simple process, and it's easy to tell what's going on in the shop at any time. I was nervous about switching from my old, really basic program, but they assigned me a trainer who made it easy and worked with my schedule. ShopController support customized my screens so everything is laid out perfectly for the way I like to work. When I have a question, I know whoever picks up the phone will always be friendly and professional.
Overall
A really good program that will grow with my business.
Pros
No contract
Great support
Flexible - set it up to work your way
Access it from anywhere
Cons
None that I can think of.
Avantages
No contract
Great support
Flexible - set it up to work your way
Access it from anywhere
Inconvénients
None that I can think of
Réponse de ShopController
Thank you Rodney, we enjoy having you as one of our most valued customers. .
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
I have the 8.3 version and I like it, I had tried out the 10.0, but it wasn't user friendly
Publié le 2017-08-08
it was easy to use, helped many times when we put in the wrong vehicle serial #, it would not...
it was easy to use, helped many times when we put in the wrong vehicle serial #, it would not accept it and we would have to go over our tracks and find Our mistake, especially with gov't inspections, saving us embarrassment with wrong vin #'s for vehicle insurances etc
Avantages
the 8.3 is easy to use for people like myself who aren't computer savvy, It stays up to date with new vehicles,
Inconvénients
it doesn't update part costs while in the process of an invoice , we have to go back into inventory to correct and update values each time (if you change the price on an invoice, and close the invoice it defaults to the original price, for the next job)
Réponse de ShopController
Don,
Thank you for taking the time to post a review on Shop Controller. We understand that you feel more comfortable with the previous version of our software. In the updated version, we have recently added integration with Worldpac Speed dial, Epicor, as well as Nexpart to assist in parts ordering. When you use the new software you will have the ability to have the parts imported from the parts catalogs right into the work orders. With the price matrix, increasing your margin has never been easier, as the markup is done automatically. We are glad to hear that our Carfax integration has assisted you in preventing data entry issues. We also agree that Carfax is a great way to save time in the data entry process when entering vehicle information. Finally, we value your business and look forward assisting you in the future.
Respectfully,
Shop Controller
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
We have mixed feelings with this software. You have to remember we are not computer technician...
Publié le 2017-08-23
It allows me to run my business
It allows me to run my business
Avantages
The program is fairly easy to learn and use for basic stuff. It is easy to create Work orders and build new customer files. The search program works really well when looking up old work orders. Shop Controller was very good to work with to customize our profile
Inconvénients
There are several glitches that still plague us after several years. The constant Save and Close procedure is a pain and when you are busy and miss a step it creates a back log. Once you learn the work arounds it is OK. The reports that you can generate are basically useless for any thing that I want. We also seem to loose contact with the main servers on a regular basis. Means a reboot of your computer to get back on line. Maybe our internet server but it is a major issue when the customer is standing in front of you ready to pay his bill. The transfer of our data from the old Shop controller program we were using was not perfect. Meaning we have to keep the old program going in the back ground to look things up. This is less of an issue as time goes on and as we build a new data base.
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
Extremely satisfied customer since the start of our business in 2014
Publié le 2017-05-01
Avantages
This software is very easy to use by most anyone. Customization is achievable for your specific needs and the support staff is responsive, and will go the extra mile to assist you when you have a problem.
Inconvénients
I don't see a tutorial we can print so that we can utilize the program to the fullest. There are some modules that we could use to help us analyze our business, but we are not familiar with how to go about doing so.
Réponse de ShopController
Thank you for the kind review. We appreciate your patronage, and we are glad that you find ShopController easy to use and customizable to your needs.
We are currently adding our Tutorial and User Guide as a link within ShopController, so it is easier to find and more readily accessible.
We are also adding Feature pages to our website, and we will be sending updates to our clients describing available features as well.
All of us here at ShopController are excited to assist you with all of your Shop Management needs and will schedule any additional training required.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Love the program.
Publié le 2017-08-18
Easy to use. Keeps vehicle history information, customer information
Easy to use. Keeps vehicle history information, customer information
Avantages
User friendly. Customer support representative
has always been there for tech support wherever i have had any questions. I think we first started using the program when he first started in 2000, And went back to his program after a short lapse.
Inconvénients
The newest program is wonderful, however we have stuck with the older version because it is more simplified version, not as many options we don't want or need.
Réponse de ShopController
Jennifer,
Thank you for the review and continued business. Please let us know if you would like a demo of the new features that were recently added to the software.
We look forward to many more years of assisting you with your software needs.
Respectfully,
ShopController
ShopController - FAQs
Voici quelques-unes des questions fréquentes sur ShopController.Q. Quels sont les types de licence disponibles pour ShopController?
Types de licences disponibles pour ShopController :
- À partir de : 99,00 $ US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise ShopController?
Utilisateurs habituels du logiciel ShopController :
Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues ShopController est-il disponible?
Langues dans lesquelles ShopController est disponible :
anglais
Q. ShopController prend-il en charge les appareils mobiles?
Appareils pris en charge par ShopController :
Q. Avec quelles applications ShopController peut-il s'intégrer?
Applications s'intégrant à ShopController :
Flow, QuickBooks Online Advanced
Q. Quelles sont les ressources d'aide disponibles pour ShopController?
Ressources d'aide disponibles pour ShopController :
Service client/courriel, Support téléphonique, Chat/Clavardage
Catégories connexes
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