WellnessLiving
En savoir plus sur WellnessLiving
WellnessLiving est une solution de réservation, de planification des ressources, de génération de leads et de reporting en ligne tout-en-un pour les entreprises axées sur la santé et le bien-être. Conçu pour les établissements de bien-être, y compris les studios de yoga, les spas, les salons de coiffure, les salles de fitness, les studios de Pilates et les clubs de danse, WellnessLiving fournit les outils dont les utilisateurs ont besoin pour gérer leurs tâches professionnelles quotidiennes, les employés, les adhésions, les ventes, les opérations de marketing, etc.
L'expérience client frontale permet aux clients de réserver des cours ou des traitements en ligne via les applications mobiles natives Android et iOS, Facebook ou directement via la liste de répertoires WellnessLiving.com générée automatiquement. Les clients peuvent utiliser l'application mobile WellnessLiving pour prendre rendez-vous, payer des services et rédiger des avis, ainsi que partager leur expérience sur Facebook. Une fois les réservations effectuées, des notifications et des confirmations sont automatiquement envoyées aux clients et au personnel par SMS ou par e-mail et la communication post-réservation est facilitée par la fonctionnalité SMS.
À partir du backend WellnessLiving, les employés et la direction peuvent gérer les horaires des cours ou des événements en synchronisant les données sur toutes les plateformes afin qu'ils soient toujours à jour. Les utilisateurs peuvent créer leur boutique en ligne à l'aide de l'assistant WellnessLiving et commencer à vendre en ligne instantanément grâce à une fonctionnalité de point de vente qui facilite le traitement des cartes de crédit, les paiements récurrents et les fins d'adhésion automatiques. Les employeurs peuvent également utiliser des outils de gestion du personnel pour planifier les quarts de travail, gérer les salaires, suivre les performances des employés, calculer la rémunération, etc.
Options de tarification dès :
89,00 $ US/mois
- Version gratuite
- Version d’essai gratuite
- Abonnement
Clients typiques
- Travailleurs autonomes
- Petites entreprises (de 2 à 50 employés)
- Moyennes entreprises (de 51 à 500 employés)
- Grandes entreprises (500 employés minimum)
Déploiement
- Basé sur le nuage
- Sur site
Disponible dans les pays suivants
Australie, Canada, Royaume-Uni, États-Unis
Langues
anglais
Options de tarification dès :
89,00 $ US/mois
- Version gratuite
- Version d’essai gratuite
- Abonnement
Images
Fonctionnalités
Nombre total de fonctionnalités pour WellnessLiving : 183
Alternatives
Meta for Business
Square Virtual Terminal
Mariana Tek
ClubWorx
Avis
Vous avez déjà WellnessLiving?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Fantastic software that is totally customizable to my business. Great service too.
Publié le 2017-10-30
Simple, customizable, and easy to use with great support. From my experience there is no service...
Simple, customizable, and easy to use with great support. From my experience there is no service that even compares. Between the adaptable technology, amazing support, and ease of use I couldn't be happier. I hope every gym uses them, except my competitors.
Thank you, Wellness Living for making the success of my gym much easier, and for all your support.
Avantages
I've been with Wellness Living for about 2 ½ years now. I've used multiple softwares at my gym in the past including EZ Facility, Zen Planner, and Mindbody. I've definitely had experience with other options. I must tell you, I have no intention of ever going back. Wellness Living has outperformed every other service I've ever used on every level.
Every other service expected me to change my business to accommodate their software! That seemed crazy to me. Wellness Living adapted their software to my business's needs. That was huge for my business. On top of that, the app is fantastic, it works seamlessly and my clients love the ease of use for booking an appointment and purchasing additional services and products. Their support is second to none if I have a question or an issue it's never difficult to find someone and get it resolved quickly. The reporting is completely customizable which I love. The rewards program is easy to implement and has been fantastic for incentivizing the behaviors that grow our gym. The SEO boost I received from starting with Wellness Living has been great and made my job MUCH easier. Along the digital lines, I also have to say that their data migration was the easiest I've ever experienced. They handled everything. If you've ever experienced the typical nightmare of data migration you know how huge a benefit that is.
Réponse de WellnessLiving Systems
Hi Justin!
Thanks for your support and for taking the time to leave us a review. We at WellnessLiving know that software that you choose should work for your business, not against you, and we work hard to provide you with everything you could ever need. Our team is obsessed with making things work just the way you want, so we are so happy to hear that you¿ve had such an awesome experience with us over these past two-and-a-half years. Cheers to another!
- Secteur d'activité : Sports
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Expensive, Only for the big business
Publié le 2023-09-22
Not great. Not sure about the upgrades they did on their roadmap because it was cumbersome. Trying...
Not great. Not sure about the upgrades they did on their roadmap because it was cumbersome. Trying to cancel was impossible. Couldn't get an exit interview at a time that worked for me and when I could it was going to take over a half hour of sales tactics that I didn't have time for.
Avantages
Lots of reports. Clean looking. CRM is amazing and customizable.Shared accounts between family. Easy to link and move credits. Great for packages & series.
Inconvénients
Too big for a small business. Things didn't work right, like gift certificates. Screwed up every single time. There were some I couldn't find. I couldn't send anyone to purchase online. The search function contained a large number of filters but didn't seem to filter the results properly.Balances on accounts were sometimes difficult to manage. Getting answers from the online help database was ridiculous. You look for something and you have to filter through tons of articles that had nothing to do with the issues you were searching for. If you find what you are looking for, save it in a word doc because you will never find it again.
Pourquoi choisir WellnessLiving
Was looking for better reporting and had expected to expandLogiciel antérieur
MassageBookPourquoi passer à WellnessLiving
copious reports and seemed like a good program to grow into. CRMRéponse de WellnessLiving Systems
Hey Erica,
Sorry to hear your experience wasn't as positive as we hoped.
We want you to know, we genuinely appreciate your feedback and apologize for any challenges you've encountered during your time with WellnessLiving. Your input is crucial in helping us improve our services and user experience.
We understand that using our software might seem overwhelming due to its extensive features, but rest assured that we have many small business customers who find value in customizing the platform to meet their specific needs.
I understand how frustrating it can be when things don't go as expected, whether that's search functionality, gift certificates, account balances, or the usability of our Knowledge Base. Please know that our support teams are available around the clock to assist you with any issues or questions you may have with any of our features or tools, ensuring you receive the guidance and solutions you need to enhance your experience and get the most out of WellnessLiving.
In addition, we regularly release upgrades and new features based on customer demands. To ensure you're fully informed and comfortable with these changes, we offer webinars and training sessions designed to walk you through each release with care. Our goal is to make your experience with WellnessLiving as smooth and beneficial as possible, and your feedback plays a crucial role in helping us achieve that aim.
Regarding the cancellation process, we apologize for the inconvenience. While we're sorry to see you go, we genuinely wish you the very best in your future business endeavors. If you ever decide to give WellnessLiving another try or have any questions in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to assist you in any way we can.
Warm regards,
Daniel M. (Customer Advocate)
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Wellness Living for the Win!
Publié le 2023-10-11
I love the automated appointment confirmations and reminders.
I love the automated appointment confirmations and reminders.
Avantages
Wellness Living is an intuitive software that allows us to do everything we need to do to run our programs. Ease of scheduling, tracking, reports, automated client reminders, payments, and marketing! I rarely need customer service because the software is so user friendly, but if I do I know I will get help and answers from friendly customer service agents. Thank you, Wellness Living Team!
Inconvénients
I wish we can slide appointment blocks on the calendar for faster resheduling.
Réponse de WellnessLiving Systems
Hey Kara,
We're delighted to receive your outstanding 5-star review! Thank you for your kind words and for sharing your experience with WellnessLiving.
We're thrilled that you've found our software to be an intuitive and user-friendly solution for running your programs. From scheduling to tracking, reports, automated client reminders, payments, and marketing, it's wonderful to hear that we've been able to support various aspects of your business operations. We take pride in offering a comprehensive solution tailored to businesses like yours.
We understand the importance of being able to efficiently manage your appointments, and we're constantly working to improve our system. Your feedback about the rescheduling process is noted, and we're dedicated to enhancing your experience with WellnessLiving.
It's fantastic to hear that our customizable appointment reminders have had such a positive impact on your business. Significantly reducing no-shows and late cancellations/reschedules is not only a time-saver but also a revenue-saver. We're here to help you succeed in every way we can.
We're pleased that you rarely need customer service assistance, but rest assured that we're here for you whenever you do. Our Customer Solutions Team is committed to providing prompt, friendly, and effective support to ensure your experience with WellnessLiving is seamless.
If you ever need assistance, have questions, or want to explore our resources further, don't hesitate to reach out. We're available 24/7 by email at [email protected], and we also offer community-driven platforms like our Knowledge Base and Community Forum to assist you with any inquiries you may have. Below I've included links for each platform for your convenience.
Knowledge Base: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/
Community Forum: https://community.wellnessliving.com/page/home/
Thank you once again for your fantastic review. We look forward to continuing to support your business's growth and success.
Warm regards,
Mark S. (Customer Advocate)
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Buyers remorse - check their google and Facebook reviews... you can't, they have bad reviews...
Publié le 2022-07-21
Would never use again, and will be actively recommending people do not use in gym groups I am a...
Would never use again, and will be actively recommending people do not use in gym groups I am a part of, incredibly disappointing, and for someone that has been in the industry for over 8 years ,this is actually the first interaction I've had with a shady, unethical business
Avantages
Difficult to move across from Mindbody and as was the case throughout using the software, the support was incredibly poor and misleading
Inconvénients
Support is terrible, and they use hidden renewals to keep their business which as a gym owner who has seen this in the industry, may be legal but is highly unethical practice
They wouldn't cancel the subscription and kept making me get on calls and gave me nothing during the calls, it was a very strange process, and then eventually said they wouldn't be cancelling as they had enacted a hidden renewal and would be holding me to it
I get that, but that's not how you create a good business, that's how you claw for extra cash
Clearly a sign the business isn't a good one
As is the inability to leave reviews on google, or Facebook, they clearly have a lot of bad reviews to hide
Réponse de WellnessLiving Systems
Hi Mark,
Thanks for taking the time to write us a review. Over the years it's been a complete focus on feedback from thousands of our customers, both good and bad, that has helped us continually improve our software and to grow into the company we are today. As you might've seen on our other reviews, we are all about our customers and we're fully committed to helping businesses find an amazing solution for every situation. We're really sorry to hear about your recent experience with support. Our team members are knowledgeable, energetic and above all, caring, and please know the interaction you described does not represent who we are as a company. I've sent you an email, if you could please respond or alternatively call me on 1-888-668-7728. We'd like to learn who you spoke with so we can look into this issue. I will do everything in my power to make this wrong, a right.
Adam T. (Customer Advocate)
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Software, Excellent customer service
Publié le 2023-09-25
Customer service is amazing, they truly care about their clients
Customer service is amazing, they truly care about their clients
Avantages
Great software, regularly updated with new and helpful functions to grow business
Inconvénients
As with all software, sometimes there are glitches, particularly with the apps.
Réponse de WellnessLiving Systems
Hi Anna,
Thank you for taking the time to share your feedback. We're thrilled to hear about your positive experience with our software and customer service!
We take pride in providing software that helps businesses thrive, and it's fantastic to know that you appreciate our regular updates and new functions designed to support your business's growth. Remember, we encourage users to share their feedback and ideas on our Community Forum: https://community.wellnessliving.com/page/home/. Your input helps shape the future of our software, ensuring it meets your evolving needs.
We're delighted that you've found value in switching to WellnessLiving from Mindbody. We believe in offering not only great software but also exceptional customer service. Our team is committed to providing the best possible support and ensuring that our clients receive the assistance they need.
But we do understand that software, like any technology, may occasionally encounter glitches. Rest assured, our dedicated team is always working diligently to address any issues promptly and ensure a smooth experience for our users. If you have any more questions or concerns, please don't hesitate to reach out at [email protected]. You can also visit our Knowledge Base for even more guidance on specific features at: https://www.wellnessliving.com/knowledge-sharing/knowledge-base/
Once again, thank you for choosing WellnessLiving as your business management solution. We're here to support your success and look forward to being part of your journey as you continue to grow and thrive.
Best regards,
Jeremy I. (Customer Advocate)
WellnessLiving - FAQs
Voici quelques-unes des questions fréquentes sur WellnessLiving.Q. Quels sont les types de licence disponibles pour WellnessLiving?
Types de licences disponibles pour WellnessLiving :
- À partir de : 89,00 $ US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise WellnessLiving?
Utilisateurs habituels du logiciel WellnessLiving :
Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues WellnessLiving est-il disponible?
Langues dans lesquelles WellnessLiving est disponible :
anglais
Q. WellnessLiving prend-il en charge les appareils mobiles?
Appareils pris en charge par WellnessLiving :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications WellnessLiving peut-il s'intégrer?
Applications s'intégrant à WellnessLiving :
Constant Contact, Google Calendar, Google Maps, Mailchimp, Meta for Business, Quickbooks Online, WordPress
Q. Quelles sont les ressources d'aide disponibles pour WellnessLiving?
Ressources d'aide disponibles pour WellnessLiving :
Service client/courriel, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat/Clavardage
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour WellnessLiving.
- Logiciels de gestion salle de sport
- Logiciels pour coachs sportifs
- Logiciels pour écoles de danse
- Plateformes pour centre de yoga
- Logiciels pour clubs d'arts martiaux
- Logiciels pour studios Pilates
- Logiciels pour salons de massage
- Logiciels pour écoles de musique
- Plateformes pour spa
- Logiciels de gestion de club
- Logiciels de gestion des membres
- Outils de planification
- Logiciels d'agenda
- Logiciels pour gestion d'affaire
- Outils de calendrier
- Logiciels de rappel de rendez-vous
