Loopy Loyalty
Loopy Loyalty
En savoir plus sur Loopy Loyalty
Loopy Loyalty est un logiciel de programme de fidélité qui permet aux petites entreprises d'engager des clients via des cartes de timbres numériques dans Apple Wallet et Android Pay. Avec Loopy Loyalty, les utilisateurs peuvent concevoir des cartes de fidélité numériques en ligne, envoyer des messages push aux clients, capturer l'historique des transactions et consulter les informations clients sans connaissance de la programmation.
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Avis
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- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great product!
Publié le 2017-10-19
Avantages
The online platform is very easy to use and the stamper app works great and very easy to use. Customer support is great, very helpful and responds really fast to questions.
Inconvénients
Per month for the "Growth" plan is too expensive. It would be great to have the "Growth" plan for half that price.
Réponse de Loopy Loyalty
Thanks for your review Christos! We're glad that Loopy Loyalty and the stamper app is very easy to use.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Loopy Loyalty experience for Synergy
Publié le 2023-09-20
So for my experience has been wonderful
So for my experience has been wonderful
Avantages
I love the way it is digital so it's on your phone and it helps my customers to be able to keep track of the items that they purchase and to receive their awards for those ones that they purchase
Inconvénients
Accessibility after downloading it finding the app on your phone
Alternatives envisagées
Square Point of SalePourquoi passer à Loopy Loyalty
I love the convenience the ease of the product and it was great setupRéponse de Loopy Loyalty
Thank you for sharing your wonderful experience with Loopy Loyalty! We're glad you appreciate the digital convenience and how it helps your customers track their purchases and rewards. We're working to improve app accessibility for a seamless experience. Your feedback is valuable to us. Thank you for being a part of the Loopy Loyalty community!
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
customer use is difficult and cumbersome and requires lots of explanation
Publié le 2017-10-23
more frustrations than benefits thus far. Suggested improvements on customer side would make this...
more frustrations than benefits thus far. Suggested improvements on customer side would make this an awesome app.
Avantages
I like all the features available to a business owner. It is a very valuable tool to separate yourself from the crowd.
Inconvénients
The app needs pop ups instructing customers through sign up or a banner "To Finalize enrollments, click add button to finalize enrollment and add to your wallet". I should not have to send a video or instructional card which I am currently having to do to new customers. The link alone left most confused and only enrolled, not installed. Additionally, on iPhones you can not see the entire message when the phone is locked. If I click on the message the card opens up and you do not see the message on the card. The only way the customer can see the message is to click on the bottom left corner on the "I". This is not discoverable by most customers without instructions.......WAY to much effort on customer side. .....
Réponse de Loopy Loyalty
Thanks for the feedback Kimberly. Glad to hear you like all of the features Loopy Loyalty can provide you as a business owner. And thanks for letting us know your thoughts about Apple Wallet passes. While there might be a bit of an education aspect to get customer to install your card, we hope that it will continue to get easier with Apple Pay being even more widely adopted (and mobile wallet content being used even more). We'll also share your feedback directly with Apple and will continue to keep you posted on any future changes with Apple Wallet.
- Secteur d'activité : Relations publiques et communications
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to enroll and reach customers
Publié le 2024-11-05
It has been a very good experience overall. Customers like it.
It has been a very good experience overall. Customers like it.
Avantages
Very easy to implement. Ability to message individual clients or all at once is excellent!
Inconvénients
The reporting could be improved by making it easier to see the customer of each transaction.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Digital Loyalty Program
Publié le 2024-02-09
Overall, it's a great app and way to track and create rewards for customers. Integration with...
Overall, it's a great app and way to track and create rewards for customers. Integration with Google and Apple Pay is a big plus. Finally, the ability to really test things out before committing to a payment was nice.
Avantages
I like that we're able to create an easy rewards program for our customers and track the rewards for them. Also, customer support was extremely helpful. We had printed a QR code assigned to one campaign we started, but ended up making some minor adjustments while our printing materials were in transit.
[sensitive content hidden] helped us out and got our old QR code linked to the new campaign, which saved us from having to print out a new batch of 4000 fliers. One of the very few times I can say customer service was crucially needed and was actually helpful.
Inconvénients
I think it would be nice if there was a way for the rewards to automatically stamp for our customers punch cards. Other than that, it's extremely easy.
Réponse de Loopy Loyalty
Thank you for your excellent review! We're delighted to hear that you've found Loopy Loyalty to be a valuable tool for your business.
We're glad our customer support team was able to assist you promptly and effectively. Their dedication to providing exceptional service is something we strive for.
Regarding your suggestion for automated reward stamping, we appreciate your feedback. We're constantly working on improving our platform, and your input is invaluable.
Thank you again for choosing Loopy Loyalty. We look forward to continuing to serve you.
Loopy Loyalty - FAQs
Voici quelques-unes des questions fréquentes sur Loopy Loyalty.Q. Quels sont les types de licence disponibles pour Loopy Loyalty?
Types de licences disponibles pour Loopy Loyalty :
- À partir de : 25,00 $ US/mois
- Type de licence : Version gratuite, Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Loopy Loyalty?
Utilisateurs habituels du logiciel Loopy Loyalty :
Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Loopy Loyalty est-il disponible?
Langues dans lesquelles Loopy Loyalty est disponible :
anglais
Q. Loopy Loyalty prend-il en charge les appareils mobiles?
Appareils pris en charge par Loopy Loyalty :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Loopy Loyalty peut-il s'intégrer?
Applications s'intégrant à Loopy Loyalty :
Zapier
Q. Quelles sont les ressources d'aide disponibles pour Loopy Loyalty?
Ressources d'aide disponibles pour Loopy Loyalty :
Service client/courriel, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat/Clavardage
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Loopy Loyalty.
