En savoir plus sur Better
Better est un logiciel de gestion de franchise conçu pour les franchisés et les franchiseurs. Offrant des outils pour gérer les clients, les commandes et les horaires de travail, ainsi que des opérations quotidiennes générales, Better vise à fournir une solution complète de gestion d'entreprise aux propriétaires de franchises multisites. Avec la possibilité d'une utilisation mobile et basée sur le cloud, Better permet aux utilisateurs d'accéder aux opérations commerciales et de les gérer n'importe où, n'importe quand, en utilisant des appareils mobiles ou des tablettes.
À partir du centre de contrôle, Better permet aux utilisateurs de gérer l'inventaire, la facturation et l'activité marketing, ainsi que de personnaliser les processus de marque et de flux de travail. L'intégration d'e-mails et les modèles personnalisables servent à aider les utilisateurs à générer et à envoyer des campagnes d'e-mail marketing. Intégrant la gestion des clients avec une fonctionnalité de glisser-déposer, Better est conçu pour améliorer et gérer considérablement les relations avec les clients des utilisateurs. La solution en marque blanche permet aux partenaires de maintenir la cohérence de la marque sur plusieurs sites franchisés.
Better est conçu pour permettre aux franchiseurs de gérer sans effort les pratiques et les processus commerciaux sur le réseau de franchise, ce qui inclut la gestion de plusieurs sites de franchise. Cet outil d'analytique complet et de filtres personnalisés permet aux utilisateurs de filtrer facilement les données et d'obtenir des informations sur les performances des franchises. Les franchiseurs peuvent également suivre les ventes, les finances et les redevances grâce à des capacités de reporting considérablement améliorées. Avec des autorisations personnalisables, Better garantit que les utilisateurs n'ont accès qu'aux informations dont ils ont besoin.
Options de tarification dès :
Non fourni par l'éditeur
- Version gratuite
- Version d’essai gratuite
- Abonnement
Clients typiques
- Travailleurs autonomes
- Petites entreprises (de 2 à 50 employés)
- Moyennes entreprises (de 51 à 500 employés)
- Grandes entreprises (500 employés minimum)
Déploiement
- Basé sur le nuage
- Sur site
Disponible dans les pays suivants
Australie, Canada, Royaume-Uni, États-Unis
Langues
anglais
Options de tarification dès :
Non fourni par l'éditeur
- Version gratuite
- Version d’essai gratuite
- Abonnement
Images
Fonctionnalités
Nombre total de fonctionnalités pour Better : 70
Alternatives
Caterease
WorkWave Service
ZenMaid
Current RMS
Avis
Vous avez déjà Better?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great product, great people
Publié le 2019-11-18
The Better Software does a very good job of receiving feedback from their users and uses that...
The Better Software does a very good job of receiving feedback from their users and uses that feedback to help implement future projects and directions with the software. It seems like they are actually listening to us and helping us use the software better and taking feedback to their developers.
Avantages
It is very functional for my growing business. I rely on my team members to do a lot of billing and estimating and it is easy for them to use this in the field on a job site.
Inconvénients
There are a few too many clicks. Meaning, it could use some simplifying with ease of use.
Réponse de Better
Hey Mark!
Thanks for writing us this great review.
We are happy you enjoy the numerous features of the product and define us as "Great product, great people".
Thank you for identifying us as a listening company. Our goal is to create the best customer experience in the industry and the only way to achieve this is to listen to your needs and implement accordingly.
It is always a pleasure working with you.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The Better Software
Publié le 2019-11-05
Avantages
We really enjoy the customer support. From all CSRs - they've been great!
Inconvénients
Reporting / Dashboards - One way or another if you spend enough time figuring out the reports - you can get the info you are looking for. However, we still find it to be difficult and very time consuming to use them the way they are.
Réponse de Better
Hello Lee and thanks for taking the time to write this great review.
Thank you so much for calling out our wonderful support team! We strive to provide the best support in the industry and we are so glad that you feel we meet this standard.
I am sorry you have some difficulty with the reports. We will be delighted to help with quick ways to derive better value from them with ease.
Please feel free to chat into BPro support if you need anything.
- Secteur d'activité : Événementiel
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Garbage
Publié le 2019-11-13
They sold us on a product that they weren't willing or able to deliver.
Odd that I should get an...
They sold us on a product that they weren't willing or able to deliver.
Odd that I should get an invitation to offer a review a year after we stopped using them (we gave up in October 2018)
Avantages
initially it was simple but useful and their staff was responsive.
Inconvénients
they updated to a new version, took out all the functions that worked for our business and then promised endlessly to get it working for us. We had one staff member on the phone with tech support DAILY for months trying to work out the issues. They'd fix one thing just for it to mess up something else. In the end, they basically admitted they were moving in a different direction that what they had sold us on and told us they would no longer be able to meet our needs. They had no issue taking our money for an extra year before deciding that they wouldn't continue to develop the program as promised. Biggest issue was that they market as being able to keep track of inventory over multiple locations but the particular function was the one that always glitched. At one point we had to reinput ALL of our inventory numbers for two locations because they had messed it up so badly it was better to just start from scratch. The amount of staff hours we paid, on top of the cost of the program, it was not worth it.
Alternatives envisagées
Point of Rental SoftwarePourquoi passer à Better
They seemed like they would be able to meet our needs more closely. And they had a willingness to work with us to tweak the program specifically for us. Also their sales team wasn't near as arrogant as the Point of Rental rep in our area.- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Did I mention Customer Support?
Publié le 2019-08-12
Every CRM end-user wishes for different features. BPRO works at delivering. They continually roll...
Every CRM end-user wishes for different features. BPRO works at delivering. They continually roll out new methods of platform interaction, never being satisfied with a status quo. They seek feedback. And, ultimately, their customer support and attitude are second to none. I would not use another platform even at half the cost.
Avantages
Visual data references; data links and work flow; email integration; multiple locations; document library; customer support; ability to alter role-based user access; email tracking; commitment to different ideations
of user interface
Inconvénients
Requires additional development to aggregate streams of our customer data to surface insights in making business decisions; credit card processing; multi-source lead capture
Réponse de Better
Hey Graham!
Wow! Thanks for taking time out of your busy schedule to write us this amazing review.
We are delighted to see that you enjoy our numerous features and continuous improvements. We absolutely love working with you and are happy you feel the same way.
Thank you for calling out our awesome customer support team. Our goal is to provide the best customer experience in the industry and we are glad that you feel that we meet that standard.
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
Upgrading my customer relation management software.
Publié le 2016-05-31
I recently selected Bpro by the "Better Software Company". After many hours of testing different...
I recently selected Bpro by the "Better Software Company". After many hours of testing different CRM products available on the market, I found the software to be almost seamless in its function across different devices we use in the office or in the field. Most OTHER products tested had very limited access or functionality on mobile devices. With Bpro all the power and features available on a desk-top browser, are fuctional and accessible from almost any device you want to use. The ability to control levels of access by user was a feature not all products offered but is available with Bpro. The ability of the software to link to my Quickbooks accounting software has been huge time saving feature. The software flows logically and is a simple tile driven interface.
My personnel had no problem implementing the new software and switching over from old CRM. The software is extremely flexible and customizable as well. To make a long story short this is a well designed complete package CRM at an excellent price point.
Sounds great right! Well it only gets better...After a month now we have the system working seamlessly and it would not have happened with out the outstanding 5 star service and support offered by the team at "The Better Software Company". My expectations for the level of customer service I receive is already ridiculous but I have been blown away. The team at "The Better Software Company" have been, and are available almost 24 hrs a day to help us through this transition. They have literally change the way I view customer service I provide to MY customers.
If you are looking for the right software to help manage your company operations, you found it!
Réponse de Better
Wow Manuel!
Thanks for writing us this awesome review.
We are so happy you love the various features of our product and consider it "a well designed complete package CRM at an excellent price point".
Thank you for calling out our amazing customer support team. Our goal is to deliver the best customer experience in the industry and the fact that you called us "5 star service and support" makes us feel like we meet this standard.
It is great working with you.
Thank you once again!
Better - FAQs
Voici quelques-unes des questions fréquentes sur Better.Q. Quels sont les types de licence disponibles pour Better?
Types de licences disponibles pour Better :
- À partir de :
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise Better?
Utilisateurs habituels du logiciel Better :
Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Better est-il disponible?
Langues dans lesquelles Better est disponible :
anglais
Q. Better prend-il en charge les appareils mobiles?
Appareils pris en charge par Better :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Better peut-il s'intégrer?
Applications s'intégrant à Better :
Authorize.Net, Emma, Google Calendar, Google Maps, Gravity Forms, Intercom, QuickBooks Online Advanced, Quickbooks Online, Stripe, WordPress
Q. Quelles sont les ressources d'aide disponibles pour Better?
Ressources d'aide disponibles pour Better :
Service client/courriel, FAQ/forums, Base de connaissances, Support téléphonique, Chat/Clavardage
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Better.
