En savoir plus sur Dispatch Science
Dispatch Science est un système de gestion des livraisons disruptif conçu pour les expéditeurs, les transporteurs et les services de messagerie. Dispatch Science simplifie et automatise votre répartition, votre routage et votre suivi en direct.
Sa plateforme d'intelligence artificielle et ses algorithmes de pointe aident les entreprises à planifier, exécuter et assurer leurs opérations de service, de livraison et de distribution, tout en déterminant automatiquement les affectations et les itinéraires de commande optimaux.
Vous, vos chauffeurs et vos clients êtes connectés, avec des heures d'arrivée estimées en temps réel et un statut en direct tout au long du processus de livraison.
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Avis
Vous avez déjà Dispatch Science?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Dispatch Science is Revolutionizing the Way We Run Our Business
Publié le 2020-06-09
Avantages
Dispatch Science provides us the ability to manage every aspect of our business. Having one system that auto dispatches, plans and optimizes routes, manages receivables, and creates driver settlements is imperative to our success. This software is so user friendly, we were able to train our entire operations team in just a few short hours. We especially like the web based platform that we can log into from anywhere on any device. After researching several options in the market, Dispatch Science provides us with the features, unmatched value and support we needed.
Inconvénients
There was a bit of a learning curve switching ERP's, but overall the transition was smooth.
Réponse de Dispatch Science
Hello Mathew, Thanks for leaving us this review - we appreciate the feedback. Glad to hear that Dispatch Science is revolutionizing the way you run your business. We love working with your company and look forward to deploying more improvements for you and the team soon!
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A full-featured DMS to Run your Business
Publié le 2022-12-20
The product has come a long way in the past 12-18 months and is running our entire business. The...
The product has come a long way in the past 12-18 months and is running our entire business. The team is also great to work with and very receptive. I look forward to growing with them.
Avantages
Dispatch Science provides a very robust platform that covers the following areas: Order Entry, Dispatch Management, Driver App, Automated Routing, Invoicing, Billing and a robust API. This allows our business to do a lot with the system.
Inconvénients
There are a bunch of UI enhancements that could be made to improve productivity, but the team is always working on and listening to customer suggestions.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Most modern TMS in the industry
Publié le 2022-12-09
Overall we are very happy with the transition to Dispatch Science, as we have found a software...
Overall we are very happy with the transition to Dispatch Science, as we have found a software solution and a team that is as hungry to grow as we are. Their system is constantly improving, with a product roadmap that looks to take their platform well beyond what is available in the existing marketplace. The transition process was long and painful, but the end result is well worth it to allow our business to continue to grow and improve.
Avantages
Because it has built in optimization and open APIs, this software opens up capabilities that were simply not available with our old TMS. We can quickly expand the capabilities of the software by creating APIs to automate pretty much any process that we can think of, with the limit being our own creativity. The Dispatch Science team is responsive with requests and is driven to constantly improve the software with monthly updates that expand it even further.
Inconvénients
Since this is a newer platform there are definite growing pains with stability issues that show up on occasion, though their team is usually fairly quick to get those resolved. This software mostly matches the feature set of legacy TMS systems but there are features that are still getting built.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easy-to-use, transparent and a key factor in growing our business
Publié le 2019-09-10
We’ve been working with Dispatch Science since the early days and they have truly knocked it out of...
We’ve been working with Dispatch Science since the early days and they have truly knocked it out of the park for us while continuously adding great features.
Our company offers on-demand and routed courier services in 2 major cities in Canada. We handle up to 5000 orders easily a day on weekdays. We use Dispatch Science in our sales cycle to grow our business. A growing sector for us since we’ve started using Dispatch Science is medical and meal kit deliveries mainly due to features offering a lot of transparency and branding that helps our clients perform better and keep their customers happy. We’ve tried other solutions, but it was slow to get the developers to customize the missing features we needed.
Avantages
We can help our clients win more contracts due to customer data transparency, self populating customer info, Driver tracking, Branded tracking page, customer advance notifications and driver route details on the mobile app so they can be more efficient.
Another great feature is loading instructions off the bar code which helps the load-out sequence and optimizes our drivers time on their delivery route.
Inconvénients
We experienced a learning curve in using the API but support is always quick to respond and help.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Transitioning in to DS
Publié le 2021-10-19
Bringing technology to our biggest client. Being able to agree on what we receive vs what they say...
Bringing technology to our biggest client. Being able to agree on what we receive vs what they say they sent us.
I believe our experience is and will be outstanding. I say it that way as we still have a ways to go to be fully implemented. But we get all the attention we want and need- and to this point that is all we can ask for.
Avantages
The technology is top end, I am certain without question. I believe we narrowed down to the 2 best companies- and decided on DS based on what I believed to be un rivaled technology. I believed that firmly and believe it every bit as much after the fact.
Inconvénients
It is just a hard transition no matter how you cut it. We were not coming from a different service, this was our introduction to the technology. There is a great bit of time and work to implement. They are good at saying it up front, but you still have to live it.
We are told at times that our issue is the first they've encountered and therefore they have to build out/ charge us to get it in place. Even if true, I would think they should be building for future customers as well, if it is good for us- it is good for others. For us to pay for that total charge I think is a stretch.
Dispatch Science - FAQs
Voici quelques-unes des questions fréquentes sur Dispatch Science.Q. Quels sont les types de licence disponibles pour Dispatch Science?
Types de licences disponibles pour Dispatch Science :
- À partir de : 650,00 $ US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise Dispatch Science?
Utilisateurs habituels du logiciel Dispatch Science :
11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Dispatch Science est-il disponible?
Langues dans lesquelles Dispatch Science est disponible :
anglais, espagnol, français
Q. Dispatch Science prend-il en charge les appareils mobiles?
Appareils pris en charge par Dispatch Science :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Dispatch Science peut-il s'intégrer?
Applications s'intégrant à Dispatch Science :
3PLFreightsoftware, Freshdesk, Google Maps, Openforce Courier Software, QuickBooks Online Advanced, Zapier
Q. Quelles sont les ressources d'aide disponibles pour Dispatch Science?
Ressources d'aide disponibles pour Dispatch Science :
Service client/courriel, FAQ/forums, Base de connaissances, Support téléphonique, Chat/Clavardage
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Dispatch Science.
