En savoir plus sur Onfleet

Onfleet est une plateforme SaaS de gestion des livraisons du dernier kilomètre adaptée aux grandes entreprises et aux PME.

Le logiciel d'Onfleet comprend des applications de pilote intuitives pour les appareils iOS et Android, des fonctionnalités de preuve de livraison robustes (capture de photos, de signatures et de codes-barres), une optimisation et une distribution automatiques des routes, un suivi des pilotes en temps réel, des notifications automatisées aux clients et des analyses puissantes.

L'API RESTful de Onfleet permet aux entreprises de s'intégrer de manière transparente à divers systèmes, tels que les interfaces de commande en ligne, les systèmes de gestion des stocks et des entrepôts, etc.

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À partir de

500,00 $ US
mois
199,00 €
mois

Types de licence

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

71
75

Intégrations

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5

Simplicité

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4,3 (381)

Rapport qualité-prix

4,6 (85)
4,3 (381)

Service client

4,6 (85)
4,4 (381)

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Avis

Note globale

4,7 /5
(85)
Rapport qualité-prix
4,6/5
Fonctionnalités
4,4/5
Simplicité d’utilisation
4,6/5
Support client
4,6/5

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5 avis affichés sur 85 Lire tous les avis
5 avis affichés sur 85
Elyse
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Onfleet is Amazing

Publié le 2021-07-01

Onfleet never gave me problems, real easy to use. I recommend it to other companies that would good...

Onfleet never gave me problems, real easy to use. I recommend it to other companies that would good use of this software

Avantages

Onfleet is amazing. What i love the most is that after the 2 years that ive been working this software, i had no problems or issues. It was easy to edit information to drivers routes, add on etc. Good overall software, easy to use.

Inconvénients

the least thing i liked about the software was that Ofnfleet displayed an order was going to be late, but in fact we jst needed to refresh the drivers profile so times can be adjusted.

Réponse de Onfleet

Thank you for these accolades, especially standing the test of time. We appreciate your business!

Kelli
Note globale
  • Secteur d'activité : Génie civil
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Onfleet Digital Deliveries review for Core and Main user

Publié le 2021-07-07

I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or...

I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or about 1140 people over the course of about 1 year. I have created a buffet of training materials - eLearning, job aids, driver reference guide and we are doing live training in addition to all of that. My experience is positive with Onfleet. It is easy to use and teach others how to use. What is hard is getting them to adopt this new way of doing things and stop using the old way of doing things - even if not more efficient. Change management is the hard part. Mental change to a new way.

Avantages

Signature Capture, Drag and Drop, auto review occurs w/ successful delivery so we can almost eliminate need to scan pick tickets - reducing paper trail. Driver app easy to use, navigation built in. Analytics will help to fine tune our business. Onfleet, if successfully implemented in all branches can actually cause change to happen in branches that do not operate at the highest level of efficiency. We ask them to have clean pick tickets before orders go into Mincron which ports to Onfleet. This prevents "clean up" on the back end. Not all branches do this. Onfleet could actually bring up the quality of operations at these types of branches that are not doing this.

Inconvénients

Yes, We have been in communications with our rep about several features we would like to have added and they are working with us to try to help out. I am not on the team that is in charge of that though. I only know of a couple of enhancements we have asked about. 1) On the map - add a way to drop a pin to create coordinates to pass to a driver. Our business is placing water main pipes in cities, subdivisions and municipalities that don't yet have physical addresses established. Yet, our drivers have to use Onfleet to deliver orders to these destinations. Dispatcher have several steps to get this info to the driver. #2 Add a drop down menu under "Recipents" to be able to select from a list of contacts. Our drivers may meet [SENSITIVE CONTENT] each time at the job site. They said it would save them time to have those names in the drop down so they don't have to manually enter them each time.

Réponse de Onfleet

Thank you for this level of detail and showcase on onboarding Onfleet to multiple business locations and operations. We will pay specific attention to the features you'd like to see developed and definitely encourage you to continue working with your rep so we can best serve you!

Jaime
Note globale
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Onfleet review

Publié le 2018-09-07

Avantages

The simplicity of the UI makes it easy to find items and teach new users.

Inconvénients

The speed once volume is added is borderline unusable.

Réponse de Onfleet

Hi Jaime - thank you very much for your feedback! We are preparing a major release (two weeks away) that will improve dashboard performance under heavy load, so stay tuned. In the mean time, please consider enabling High Performance Mode in your dashboard settings.

Brian
Note globale
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Onsweet!

Publié le 2021-06-24

The amount of phone calls from customer to sales and from sales to the logistics desk have...

The amount of phone calls from customer to sales and from sales to the logistics desk have virtually disappeared. We use Onfleet as a value added proposition to target customers as one of our prime advantages over our competition. Love that we were up and running with the software in less than a month.

Avantages

Integration was very easy. Product is consistent with no downtime. Training is very easy for both drivers and dispatchers. The system API communicated easily with our ERP data. Customers love the real time information on where our drivers are at.

Inconvénients

Have reached out previously in regards to having a generic phone number setup so the customers can recognize one number from our fleet so they can start storing it in their cell phone and answer driver calls consistently. I know you guys have a solution but after having a few conversations with your techs it doesn't seem very easy to implement just yet because of lots of red tape.

Réponse de Onfleet

Thanks for the words - we are always working to improve our full customer experience

Dan
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Simple and easy to manage across multiple teams and hundreds of deliveries.

Publié le 2018-01-22

Streamlines our delivery business

Streamlines our delivery business

Avantages

The best part of using OnFleet is the simplicity it provides in customer records management, long term record storage and ease of access, and simple importing and exporting of task new and old.

Inconvénients

The worst part of the software is the lack of mobile support for the dispatchers. It would be great to have a mobile app for dispatchers to use who can't be in front of a PC while needing to run dispatch. Also, the driver app greatly slows down older phones. Sometimes to the point of totally locking them up.

Réponse de Onfleet

Thanks for the review, Dan! Glad to be working with you and the Supper Meals team. Stay tuned for an upcoming announcement regarding mobile dispatching ;)

Afficher 5 avis sur 85 Lire tous les avis

Onfleet - FAQs

Voici quelques-unes des questions fréquentes sur Onfleet.

Types de licences disponibles pour Onfleet :

  • À partir de : 500,00 $ US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel Onfleet :

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles Onfleet est disponible :

allemand, anglais, arabe, espagnol, français, hébreu, polonais, russe

Appareils pris en charge par Onfleet :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à Onfleet :

Adobe Commerce, Google Docs, Mi9 Retail Suite, Olo, Shopify, Slack, Typeform, WooCommerce, Wufoo, Zapier, mailparser.io

Ressources d'aide disponibles pour Onfleet :

Service client/courriel, FAQ/forums, Base de connaissances, Support téléphonique, Chat/Clavardage

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Onfleet.