ClubWorx
En savoir plus sur ClubWorx
Clubworx est une solution modulable de gestion des clubs de sport pour les gymnases, les salles de fitness, les clubs de golf, les centres d'arts martiaux et les camps d'entraînement. Clubworx est adapté aux salles de sport et comprend des fonctions de gestion des membres, de réservation de cours à distance et de gestion des absences.
Clubworx permet aux clubs de créer et gérer des formulaires et des contrats en ligne, de programmer des cours, d'accepter des réservations, de gérer les absences des membres, de mettre en place une facturation automatique, etc. Les fonctionnalités de suivi des membres et des prospects, combinées à une plateforme e-mail et SMS intégrée, permettent aux clubs de développer des relations avec leurs clients et leurs prospects et d'encourager leur participation continue aux activités du club. La solution peut être personnalisée pour refléter l'image de marque des clubs. Elle comprend également des outils pour la création et la maintenance d'un site web natif et personnalisé.
Clubworx propose aux clients des réservations en ligne simples et intuitives et des paiements fiables et automatisés. Cette solution peut sembler simple de prime abord, elle est toutefois suffisamment performante pour répondre aux besoins d'une entreprise en pleine croissance. Clubworx ne comporte aucune limite quant au nombre de membres, de classes ou de réservations qui peuvent être gérées. Cette solution convient aux petits gymnases, aux camps d'entraînement et aux centres fondés sur les classes qui recherchent un logiciel capable de s'adapter à leur croissance.
Options de tarification dès :
109,00 $ AU/mois
- Version gratuite
- Version d’essai gratuite
- Abonnement
Clients typiques
- Travailleurs autonomes
- Petites entreprises (de 2 à 50 employés)
- Moyennes entreprises (de 51 à 500 employés)
- Grandes entreprises (500 employés minimum)
Déploiement
- Basé sur le nuage
- Sur site
Langues
anglais
Options de tarification dès :
109,00 $ AU/mois
- Version gratuite
- Version d’essai gratuite
- Abonnement
Images
Fonctionnalités
Nombre total de fonctionnalités pour ClubWorx : 91
Alternatives
Mindbody
Zen Planner
WellnessLiving
Gymdesk
Avis
Vous avez déjà ClubWorx?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Flexibility ideal for a Flexible Personal Training Studio
Publié le 2018-08-14
customer service are very receptive and patient, they don't hound you like other software companies...
customer service are very receptive and patient, they don't hound you like other software companies but are there when you need them to be. The software is completely cloud-based which I love because I can look from my phone or home pc to make sure things are going well or respond to emails and phone calls. Their email system has cut a lot of my time in half and their texting system is very professional. Overall I am looking forward to keeping this software for a long time and am very glad to have found it, it is enough for my needs and simple enough for my employees to understand. Thank you Ian and the entire Clubworx team!
Avantages
I have been searching YEARS for a software that would work with my studio, the main issue in the past I had was lack of flexibility, I don't require my clients to schedule but I do restrict the amount of times they can train within a month. Finding a software that my trainers could understand, had a kiosk mode and allowed for "drop ins" was near impossible until clubworx.
Inconvénients
Clubworx is a newer software and there have been some workarounds regarding a few things, to me because we run such a unique system I understand that it is not tailor made for us. I think the biggest thing for me is how payments are run, instead of being run instantly they are batch run at the end of day so I do not know if a card is declined until the following morning. I wish there was an automatic transaction that could be done for their memberships and not just through the POS system. Aside from that most of the questions and edits I have had have been addressed or are being addressed and the amount of time it has saved me in regards to paperwork (I've gone almost completely to electronic waivers thanks to clubworx) and client retention with their check in system I am willing to overlook the payment style.
Réponse de ClubWorx
HI Stephanie,
Thanks for your feedback your experience with Clubworx. It's great to hear what is working for you and your business! We take your comments about payments. Excitingly, we do plan to offer instant payments in the future so we'll keep you posted :)
Be sure to keep sending through any feedback as this helps us understand exactly what you need in a system.
Kind regards,
The Clubworx Team.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Always improving and listening to feedback
Publié le 2019-09-13
Switching to ClubWorx remains as one of the best decisions we made. The software is constantly...
Switching to ClubWorx remains as one of the best decisions we made. The software is constantly being updated and improved upon, with new features being added as well. They listen to, and, most importantly, act on feedback and feature requests from business that use the software. It may not happen instantly but it's great when you get an email about a new feature that's been something you've enquired about a few times. Gives you faith in the theory that if there's enough need for a feature and enough people speak up about the need, that there's a high chance that it'll happen one day.
Since switching to ClubWorx we have slowly been able to reduce the number of additional systems we use which is making life easier all the time for us and our staff. To be able to have most things "under one roof" is hugely beneficial to us. From a practical point of view and also from a financial one too.
Whenever I've put in a support request I've had a prompt, polite and helpful response. I don't feel that we've ever been fobbed off or lied to, and certainly not made to feel like we've asked silly questions.
Avantages
That since we started using it in early 2017 the features have only improved upon and new features added. We've also been able to set a lot of it up to suit our specific needs, rather than working with something and making do.
Inconvénients
If I'm having to do some work on my mobile phone it's not the most user friendly experience!
Réponse de ClubWorx
Hi Nicola,
Thank you so much for taking the time to review Clubworx. We really appreciate your ongoing support and are glad that we have been able to assist your business. As always, we look forward to hearing your ongoing feedback for years to come!
Have a fantastic day,
Team Clubworx
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Terrible System
Publié le 2020-07-28
Terrible
Terrible
Avantages
Nothing No Customer Service they are based out of the country
Inconvénients
They are based out of Australia and have no customer service available
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Very good!
Publié le 2022-05-10
Clubworx has really helped to keep track of my members (who's attending, who's not, who's ready for...
Clubworx has really helped to keep track of my members (who's attending, who's not, who's ready for grading etc) and organise and collect payments. Most importantly the team have been great to work with and they are constantly improving the product
Avantages
Member/prospect management
Grading management
Automations - emails, processes
Finally has a member app! (has/had a mobile website which worked fine when I started out but as my club grew I found an app made more sense)
Australian based support who are generally very good
Responsive to product ideas/suggestions/feedback
CEO is very in touch with the product and customer feedback
Zapier integration
Inconvénients
Reporting function is good but higher level analytics/insights is still a work in progress
Pourquoi passer à ClubWorx
had the right combination of features, scalability and price point (this was 5 years ago so features in clubworx and other platforms has changed since then, but I'm often scanning the market and Clubworx is still holding up well)- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
We are Happier with Clubworx than our previous software
Publié le 2019-05-22
We have been happy with the software and responsiveness of customer support. I can and would...
We have been happy with the software and responsiveness of customer support. I can and would recommend this to other facilities and owners.
Avantages
Client scheduling thru the member portal has been seamless.
ClubWorx have been very responsive to our requests and issues. It has given us more flexibility with scheduling, variability on individual days of the week, scaling our small and large group sessions. Keeping our members accountable has been improved with attendance reports and session tracking.
The 4 week billing cycle has helped increase our annual income verses monthly billing
One of the biggest improvements has been the number of touch points we can create with our clients thru the built in texting and email capabilities as well as the automation of those features.
Inconvénients
It was a little clunky setting up the schedule blocks for our Small Group Personal Training sessions, but it was a small price to pay for all the other options we picked up from the software
Alternatives envisagées
MindbodyPourquoi passer à ClubWorx
Price. Customer Service. Options available with the softwareRéponse de ClubWorx
Jim,
Thank you for taking the time to leave this review. We're really happy to hear that Clubworx has had such a positive impact on your business.
We are constantly working to improve everything we do and we appreciate your honest feedback.
We're looking forward to supporting you!
Ian.
ClubWorx - FAQs
Voici quelques-unes des questions fréquentes sur ClubWorx.Q. Quels sont les types de licence disponibles pour ClubWorx?
Types de licences disponibles pour ClubWorx :
- À partir de : 109,00 $ AU/mois Voir les tarifs
- Type de licence : Version gratuite, Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise ClubWorx?
Utilisateurs habituels du logiciel ClubWorx :
Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues ClubWorx est-il disponible?
Langues dans lesquelles ClubWorx est disponible :
anglais
Q. ClubWorx prend-il en charge les appareils mobiles?
Appareils pris en charge par ClubWorx :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications ClubWorx peut-il s'intégrer?
Applications s'intégrant à ClubWorx :
ActiveCampaign, Constant Contact, GoCardless, Google Forms, Keap, Mailchimp, Meta for Business, Squarespace, Stripe, Typeform, WordPress, Zapier
Q. Quelles sont les ressources d'aide disponibles pour ClubWorx?
Ressources d'aide disponibles pour ClubWorx :
Service client/courriel, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat/Clavardage
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour ClubWorx.
- Logiciels de gestion de club
- Logiciels de gestion salle de sport
- Plateformes pour centre de yoga
- Logiciels pour clubs d'arts martiaux
- Logiciels de golf
- Logiciels de gestion des membres
- Logiciels pour écoles de danse
- Logiciels pour studios Pilates
- Logiciels de gestion de salles de sport
- Logiciels pour la gym et l'EPS
- Logiciels pour écoles de natation
