--- description: DialedIn CCaaS : qu'en pensent les utilisateurs ? Lisez les avis sur DialedIn CCaaS, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DialedIn CCaaS Tarif, abonnement, avis | GetApp Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour centre d'appel](/directory/275/call-center/software) > [DialedIn CCaaS](/software/104279/callcenternow) # DialedIn CCaaS Canonical: https://fr.getapp.ca/software/104279/callcenternow Page : 1/15\ Suivant: [Page suivante](https://fr.getapp.ca/software/104279/callcenternow?page=2) > ChaseData offre une solution pour call center basée sur le cloud avec des fonctions d'appel entrant et sortant et un serveur vocal interactif. > > Conclusion : 335 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 335 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ChaseData - **Entreprise fondée en**: 1997 ## Contexte commercial - **À partir de**: 25,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - API - Alertes/Notifications - Alerts/Escalation - Automate d'appel - Automated Attendant - Automatic Outbound Dialer - Autorisations basées sur les rôles - Base de données de clients - Base de données de contacts - CTI (couplage téléphonie informatique) - Campagnes multiples - Centre d'appel mixte - Centre d'appel virtuel - Centre d'appels entrants - Centre d'appels sortants - Clavardage et messagerie - Communication multicanal - Conformité FCC - Conformité FTC - Conférences téléphoniques ## Intégrations (8 au total) - HubSpot Content Hub - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Oracle CRM On Demand - Salesforce Sales Cloud - Zapier - Zoho CRM ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour centre d'appel](https://fr.getapp.ca/directory/275/call-center/software) ## Catégories connexes - [Logiciels pour centre d'appel](https://fr.getapp.ca/directory/275/call-center/software) - [Logiciels de contact client](https://fr.getapp.ca/directory/593/contact-center/software) - [Logiciels de predictive dialer](https://fr.getapp.ca/directory/849/predictive-dialer/software) - [Systèmes téléphoniques](https://fr.getapp.ca/directory/294/telephony/software) - [Logiciels de télévente](https://fr.getapp.ca/directory/761/inside-sales/software) ## Logiciels similaires 1. [Ringover](https://fr.getapp.ca/software/117547/ringover) — 4.7/5 (890 reviews) 2. [Convoso](https://fr.getapp.ca/software/8280/cloud-predictive-dialer) — 4.5/5 (395 reviews) 3. [LiveAgent](https://fr.getapp.ca/software/91301/liveagent) — 4.7/5 (1789 reviews) 4. [Readymode](https://fr.getapp.ca/software/107701/Readymode) — 4.6/5 (145 reviews) 5. [Nextiva](https://fr.getapp.ca/software/91289/nextiva) — 4.6/5 (919 reviews) ## Avis ### "All Call Centers Need DialedIn" — 5.0/5 > **Mary Ellen** | *13 août 2025* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: It works. Simply works as it should. No restarting every hour or so, loosing time from work. Customers hear me and I hear them. It accurately tracks my logged in time. > > **Inconvénients**: I have yet to find anything I do not like. There just is not anything an agent can dislike about DialedIn. > > I have been WFH for 10 years and have used a lot of soft phones—DialedIn is the best one ever. Every company that uses soft phones needs DialedIn. ----- ### "Easy to use interface" — 5.0/5 > **Jayla** | *9 mars 2026* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: I like how easy DialedIn is to use. The interface is very simple and to the point. It has all the features I need to take calls, make outbound calls, and reschedule clients. > > **Inconvénients**: What I dislike the most about DialedIn is that the calls can be choppy even with a hard wired connection. Sometimes the dollar also freezes, which can be a little frustrating, especially when it’s time to end a call and you can’t. > > My overall experience is great, the dialer allows me to do my job easily. With small bug fixes and updates it would be perfect. ----- ### "Lead generator at ACR" — 3.0/5 > **Amanda** | *18 mars 2025* | Télécommunications | Taux de recommandation : 3.0/10 > > **Avantages**: I like the predictive dialer where you dont have to manaually call every call you make. > > **Inconvénients**: The lag and sometimes the dialer going down often recently. > > It makes thing alot easier with my job and is easy to use ----- ### "Enjoyable work application\!" — 5.0/5 > **JoAnn** | *6 mars 2026* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: I think the most I like about this application is how Very Easy it is to use and the calls come in fast\! That's the back which makes time fly by at work. Also, managers and other team members are able to > > **Inconvénients**: Since I've been using this application system I have Only had a couple glitches, and about 2 to 3 times a work shift I have to wipe the settings. That's like basically restarting or rebooting which can be an inconvenient when you're in the flow of talking to customers. That does affect you when you are trying to reach your quota restarting could cost you a few minutes of your day not that big of a deal just a slight inconvenient. > > Pleasant experiences with the dial-in. This dialedin Makes my work day go fast because calls come in fast. ----- ### "Solid System With Room To Improve" — 5.0/5 > **Jennifer** | *14 mai 2026* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: The best thing about DialedIn CCaaS is how it automates call delivery while giving supervisors and agents real‑time visibility into performance, queues, and productivity. > > **Inconvénients**: Here’s a strong, clean answer you can give for “What did you like least about DialedIn CCaaS?” — written the way a real agent or supervisor would say it, and grounded in how the system actually behaves. --- What I liked least about DialedIn CCaaS \> The thing I liked least about DialedIn is how inconsistent the pacing can feel across different campaigns. \> Some campaigns fly, others crawl, and as an agent you don’t always get clear visibility into why the dialer is running slow. When the pacing drops, it hurts SLA, talk time, and overall productivity, and it can feel like you’re just sitting there waiting on the system instead of actually working. > > Overall, DialedIn CCaaS is efficient and easy to work with. It keeps calls moving, provides clear real‑time metrics, and simplifies daily workflow. The only downside is that pacing can be inconsistent at times, which affects productivity. ----- Page : 1/15\ Suivant: [Page suivante](https://fr.getapp.ca/software/104279/callcenternow?page=2) ## Liens - [Afficher sur GetApp](https://fr.getapp.ca/software/104279/callcenternow) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées