En savoir plus sur WebRezPro
WebRezPro est un système de gestion de propriété basé sur le web conçu pour les hôtels indépendants, les chaines d'hôtels, les auberges, les campings et les locations de vacances, qui offre un système de réservation en ligne et de multiples intégrations et partenariats avec des tiers.
Le système de réservation en ligne intégré de WebRezPro permet aux utilisateurs de proposer des tarifs spéciaux pour les agents de voyages, les entreprises ou les clients privilégiés, et de faire des réservations de chambres de dernière minute. Il permet de créer également des paquets de réservation qui comprennent la chambre, les excursions ou les activités. Des tarifs réduits peuvent également être offerts à des groupes tels que les personnes âgées, les membres du club automobile et plus encore. Les intégrations avec FlipKey, InnLink, SynXis, Genares et autres permettent une interface bidirectionnelle entre WebRezPro et le système de distribution global (GDS), ainsi que des liens à Booking.com et Expedia QuickConnect.
WebRezPro peut être utilisé pour réserver des blocs de chambres pour des groupes, des événements spéciaux ou des voyagistes, avec des tarifs spéciaux appliqués et la possibilité de définir des délai d'expiration des allocations inutilisées. Les frais pour les réservations de groupe peuvent être affectés à des factures principales ou individuelles, et les paiements peuvent être appliqués à la réservation de groupe ou aux réservations individuelles. Les réservations horaires peuvent également être activées, ce qui permet d'associer plusieurs réservations à une seule chambre, telle qu'une salle de conférence, pour une journée unique.
WebRezPro peut également être utilisé dans les auberges, les locations de vacances et les terrains de camping, avec des types d'unités personnalisables pour les terrains de camping, y compris les cabines, les sites de camping, les chambres privées et les dortoirs dans les auberges, avec la possibilité d'indiquer des chambres pour garçons, filles ou mixte, et l'enregistrement par signature électronique et les fonctions de paiement du propriétaire pour les locations de vacances.
Options de tarification dès :
Non fourni par l'éditeur
- Version gratuite
- Version d’essai gratuite
- Abonnement
Clients typiques
- Travailleurs autonomes
- Petites entreprises (de 2 à 50 employés)
- Moyennes entreprises (de 51 à 500 employés)
- Grandes entreprises (500 employés minimum)
Déploiement
- Basé sur le nuage
- Sur site
Disponible dans les pays suivants
Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda et 108 autres
Langues
anglais
Options de tarification dès :
Non fourni par l'éditeur
- Version gratuite
- Version d’essai gratuite
- Abonnement
Images
Fonctionnalités
Nombre total de fonctionnalités pour WebRezPro : 88
Alternatives
innRoad
Lodgify
WebReserv
roomMaster
Avis
Vous avez déjà WebRezPro?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Could not live without WebRezPro
Publié le 2019-05-09
I could not imaging doing our business without WebRezPro. Discovering them was the best gift I...
I could not imaging doing our business without WebRezPro. Discovering them was the best gift I could offer myself. Of course there is the pain of setting everything up and learning how it works, but man o man, what a difference it made in my life. It keeps much more order in my daily routine, eliminated the double bookings, creates email templates sent it automatic to guest without having to remember to send them manually, processing credit cards and so much more. It allowed me to grow to a point that 5 yrs ago I could not even dream of.
I can never say enough about the support team, they are exceptional. At a few occasions, I brought up a few ideas of functions that were not available, but could benefits of it, if it was something they could do. The team gladly looked it over and saw the potential of how this could also benefits other customer, and made these options available.
There is no double, that they are there for their customer and they are always looking at ways to improve. I have now worked with WRP for 6 yrs going in to my 7th, and I can never say enough of how much I love this software, but most importantly the support team that stand behind it. It would not be the same without you. Thank you WRP.
Avantages
Everything from it's functionality, to the endless resources that is offered to us. It makes our job much easier, but most of all the team and support. That is by far what makes this software so valuable, is real people giving support that care about their customers.
And it is a Canadian base company :)
Inconvénients
Calendar upload time: My calendar is very slow to download, it may have something to do with the number of properties we have. But I am sure this can be fix when I take the time to bring it up to the team.
Phone support: Is on week days only, and on (Central Standard Time) which is a bit early for us on the west coast (Pacific Standard Time) . It would be nice to have the hours extended and adding weekends too. But on the other hand, we are not left empty handed, as they do offer email support on weekends and after hours, that is monitored very closely.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
User Friendly Software with Lots of Adaptability
Publié le 2022-02-15
WebRezPro is possibly the BEST customer service I have ever worked with! If you call them, someone...
WebRezPro is possibly the BEST customer service I have ever worked with! If you call them, someone answers the phone. If you leave a message, someone calls you back usually within minutes. They are the most responsive people I have had the pleasure of working with and I have worked with a lot of different companies in my career. I would put WebRezPro in the top 2, if not the #1 customer service people in the business!
Avantages
The software is very user friendly and easy to teach staff to use. It also is very adaptable to different needs. We are a fairly complicated Resort and had trouble finding software that would do everything we needed it to do until we came across WebRezPro. It takes care of our Company owned Resort rentals, it takes care of our Owner rentals that we manage, it connects to all our OTA's, it manages all our payouts, it takes care of our boat rentals, our in-store sales and even takes care of our small timeshare residents. The owner calendars are a wonderful tool for reports to owners and the software does everything we could possibly need.
Inconvénients
The booking engine page needs an upgrade. The booking engine works fine, there are no problems with that, it just looks dated when guests are transferred from our beautiful website to the booking page. An aesthetic upgrade on this page would the only negative things I have to say about this software. I am told they are working on that and we have been able to tweak it a bit from our end to make it look more up to date and the functionality of the booking page works just fine. So, I am just discussing the way the page LOOKS to a guest, I am not speaking of how it functions for the guest as it functions just fine.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Clunky with a 90s software feel.
Publié le 2022-11-04
Could be much better.
Could be much better.
Avantages
If I had to do it again I'd probLy use cloudbeds.
Inconvénients
Credit card issues like a 6 month window to capture the balance of a reservationGtuops you need a degree in software to figure outGuests cant book more than 1 roomGuests have to move off of our site to see pricesSoftware feels old.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Robust and Affordable
Publié le 2021-09-02
WebRezPro handles all of the high and critical tasks that I could reasonably expect from a PMS /...
WebRezPro handles all of the high and critical tasks that I could reasonably expect from a PMS / Online Booking system. When COVID hit and everything changed overnight, I was SO GRATEFUL that I could radically change my rate / booking policy combinations (sometimes daily), what rates were active, what just went dead, who was failing or coping, and keeping track of what guests booked from what channel with what policy, etc. I can through relatively unscathed, and I COULD NOT have done it without a solid system to back me up.
They are a reliable partner.
Avantages
I've been with WRP for 7 years now and they definitely change with the times. You're not going to be waiting on that update forever with these folks, and sometimes another company might be first, but they won't be very far behind, if not the leader.
I do a lot of variable pricing, use any channel I can get my hands on that is bidirectional AND treats my guests well when there's a problem (looking at you, VRBO) , have multiple upsell services and items, and like to send specific correspondence based on the type of reservation rather than the general list of conditions that leaves everyone wondering.
Has a great housekeeping module and the accounting side is easy.
Their pricing is fair, simple, and very competitive. You can pay a lot more for the same or less.
Inconvénients
This is both a pro and a con. They have a switch for almost everything so no matter how you run your business, they can tailor WRP to your environment. That said, they have a lot of switches, so be careful with your initial config.
The booking engine could be just a little more slick, like having a dynamic total for the current reservation and options selected. I believe they are working on this, and while some of their competition has this, the competition often lacks more important features to drive revenue. (I've looked at a lot of PMS software.)
Pourquoi choisir WebRezPro
Lack of featursPourquoi passer à WebRezPro
Feature set and price.- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
WebRezPro is the Back Bone of our Business
Publié le 2016-12-08
We have had WebRezPro implemented for 3+ years. It is so far superior to our prior property...
We have had WebRezPro implemented for 3+ years. It is so far superior to our prior property management systems. Being cloud-based makes it so much easier for our entire staff to be online and in touch with what is happening across the property. Everyone uses the software from the front desk, housekeeping, facilities, and management. I often check status on my phone when I am away from the property and not near a computer. It is awesome.
The Support organization is always willing to help with the most simple to the most complex questions. We have a big time zone difference between Hawaii and Calgary. Even when Support is closed, we send emails to them and in most cases, they are back to us in "after hours" mode very quickly to assist us with any issue. I was just on the phone with a rep earlier today asking about how to use a feature we have never used. The answer and guidance were quick and easy. In almost all cases, whoever answers the phone can handle your call or will get you an answer quickly. It is a pleasure working with competent and attentive support teams.
Thank you very much for your continued support and your superior product.
Aloha, Michael
Avantages
Cloud-based, easy to use, integrates well with other products. Out integration between WebRezPro and Siteminder was a big step for us as a small business. The real-time two-way interface between the two software programs allows us to seamlessly manage rates and inventory with all our OTAs without having to actually manage each OTA in their respective extranet.
Inconvénients
Wish the interactive calendar would load faster and you could see more of it on the screen. It works well and is the main screen we reference when on the phone with guests looking at availability. It is a large calendar and we understand it takes the time to load but any speed up would be helpful.
Would also like to have more flexibility in adding of our own design elements to the booking engine. Sometimes guest gets a little confused on the process. If there was any way to simplify the process to be more like what you experience on an OTA, it would be a welcome modification.
WebRezPro - FAQs
Voici quelques-unes des questions fréquentes sur WebRezPro.Q. Quels sont les types de licence disponibles pour WebRezPro?
Types de licences disponibles pour WebRezPro :
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise WebRezPro?
Utilisateurs habituels du logiciel WebRezPro :
Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues WebRezPro est-il disponible?
Langues dans lesquelles WebRezPro est disponible :
anglais
Q. WebRezPro prend-il en charge les appareils mobiles?
Appareils pris en charge par WebRezPro :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications WebRezPro peut-il s'intégrer?
Applications s'intégrant à WebRezPro :
ALICE, Airbnb Clone, Aireus, Akia, Avaya Experience Platform, Birdeye, BluePay, Book4Time, BookingPal, Braintree, Breezeway, Call recording for BroadSoft, Cendyn Arcaneo, Clover, Constant Contact, GuestCentric, Hapi, Heartland Payment Processing, Heartland Restaurant, HiJiffy, Hotelitix, IVY, Inntopia Commerce, Intellinote, Intello, Ivy Experience Suite, Kipsu, Lightspeed, Lightspeed POS, Lightspeed Retail, Lynx, M3, M3 solutions, MRI Software, Maitre'D, MiContact Center Business, Mitel Business Phones, Mitel Virtual Solutions, NAVIS Suite, NCR Aloha, Novera, Nuvola, OpenKey Front Desk, Operto Teams, Ordyx, PayPal, PixelPoint, PixelPoint POS, Preferred Patron Loyalty, Pricepoint, QuickBooks, QuickBooks Online Advanced, Quickbooks Online, Revinate, SALTO KS, Sage Intacct, Salesforce Sales Cloud, SiteMinder, Stripe, SuiteCRM Twilio SMS Service, The Channel Manager by SiteMinder, Track Vacation Rental PMS, Tripleseat, Twilio, Voila, Vrbo, Whistle, Whistle Messaging, Windstream Virtual PBX VoIP, Worldline, Xero, Zenya, authorize.net
Q. Quelles sont les ressources d'aide disponibles pour WebRezPro?
Ressources d'aide disponibles pour WebRezPro :
Service client/courriel, FAQ/forums, Base de connaissances, Support téléphonique, Chat/Clavardage
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour WebRezPro.
