Consensus

I find it very useful to answer questions about ResDiary, a prospect will email me or text me a question and I will reply with a short explainer video. E.g “how can I handle deposits via ResDiary”

2)I find it useful because it helps me to give shorter demos, I typically send a prospect 2 videos before I do a resdiary demo, “one called 6 different ways to take an online reservation” and one called “ResDiary pricing explainer video”- if the prospect watches the videos before the demo it speeds things up

3)I use it to record videos showing prospects how to fill in the steps to sign up.

4) I have had a handful of prospects who signed up without doing a demo based on the strength of the demo videos I have done

it can be buggy sometimes, it sometimes takes more than 1 attempt to record a video and this slows things down

I love the ability to send overview and feature specific product videos to clients. As well, I love that Consensus captures recipient view analytics which is insightful and informative.

Building custom demo boards is tedious and time-consuming. Deeper integration with Salesforce would be helpful.

What I appreciate most about Consensus is the time that it saves me. Instead of having to go through the trouble of setting up a call with my customers, nonetheless, find the time to do so, and then providing them a demo. Instead, I can send them Consensus and they can watch on their own timeline.

Sometimes my customers do not like resources coming from a different vendor. I simply can reassure them that it's only a platform we use to provide our demos!