Workiz
Workiz
En savoir plus sur Workiz
Workiz (anciennement Send A Job) aide des milliers de professionnels de l'intervention à mener des opérations plus rentables, de meilleure qualité. Serruriers, électriciens, artisans, plombiers : tous utilisent Workiz pour recevoir des paiements plus rapidement, plus de missions et des commentaires cinq étoiles. Suivez tous les aspects de votre entreprise en temps réel, de la planification à la facturation, recevez des paiements, prévenez les vols de la part d'employés, augmentez votre efficacité publicitaire et créez des rapports sur ordinateur, tablette ou mobile. Une équipe vous aidera avec l'installation, pour voir des résultats en quelques jours seulement.
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Avis
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Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Appliance Repair
Publié le 2020-03-26
Avantages
Customers repeatedly tell me they like the reminders and ease in which to book appointments compared to other local appliance repair companies. For myself, I like the scheduling reminders and at a glance daily scheduling.
Inconvénients
The app is a little flakey sometimes where it won't save comments or finance items. As a user I have had it remove all payment data when I was only trying to clear one incorrect entry. I have stopped using the app entirely and just use the website.
Réponse de Workiz
John, we've been so glad to have Elite Appliance Repair with Workiz! It's great to hear your customers are enjoying the reminders and find it easy to book appointments. It's been great to see the growth that Elite has experienced! Thanks for your comments about the app, we'll share them with our product team. If you have any issues or questions regarding the app (or anything else), our account managers are always here to help!
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Product
Publié le 2021-02-24
Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new...
Excellent product, excellent features, Awesome customer service, Great prices. We are fairly new with Workiz, but loving it so far.
Avantages
The modern technology that is built right in such as 2-way texting, notifications, email, automation. The App is amazing and full of almost everything the desktop offers. It has a built-in full phone system to call customers from and to receive calls and records all communication with every lead/client that calls. They have built-in CC processing payments, online booking tools, online chatbot features that can also serve as a booking tool.
Inconvénients
They have a "Leads" feature you can turn on so for a company like myself who does all estimates a lead is where about 90% of the communications occur, but you can't set notifications and text alerts to clients when they are in the lead status. This should be updated and hopefully will be. Once a lead becomes a Job or someone that owes you the money you have full range to communicate with them via text, email, and auto-notifications. This works great for a service business that doesn't do many estimates and only sets up service appointments for service work, but not so much for a company using Leads and doing estimates.
Pourquoi choisir Workiz
We wanted more modern technologies that were built-in so we didn't need to have a bunch of additional integrations that may or may not communicate well with each other.Pourquoi passer à Workiz
Features, Technology, Open API features, Very simple UI/UX, pricing was average compared to the others.Réponse de Workiz
Great review Richard - we really appreciate it! Feedback noted and will be shared with our product team.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Horrid, Lies
Publié le 2024-10-07
Horrible, lies, and deceiving!
I signed up with this company for the "Lite" version as a business...
Horrible, lies, and deceiving!
I signed up with this company for the "Lite" version as a business phone number when I'm just starting out, worked for about 2 weeks, & then got complaints of calls not going through to only be told that phone calls aren't part of the lite version. Tried getting me to buy their product as they can't offer it in the lite version. Over 500 business cards printed with the phone # to be given the run around & it's a "human error"
Avantages
Worked while it lasted
Ok quality
Can't say much more
Inconvénients
Horrible customer service
Not transparent
Réponse de Workiz
We understand your frustration regarding the limitations of the "Lite" version and the confusion about phone call functionality. We strive to be transparent about what is and isn’t included in each subscription, and this information is clearly outlined on our website. We regret that there was a misunderstanding in your case and will work to ensure future customers have a better understanding of our offerings.
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Simple and affotdable
Publié le 2020-07-23
It helps us know where are techs are at and how long they will be there, the automatic review...
It helps us know where are techs are at and how long they will be there, the automatic review request, We are logging our tines of srrival, departure and mileage. There are great as one they offer as your company grows.
Avantages
My technicians are old school and want everything on paper but this software made it so easy for them to do. Our productivity increased and so did out customer base and I believe it had a lot to do with this software and keeping us organized, ,,Thank you Workiz!!!!!!
Inconvénients
Yes, I have trouble understanding the estimate vs job input.
Réponse de Workiz
Hi John, thanks so much for your outstanding review. It's incredible to hear that your productivity and customer base has increased after you started using Workiz! Akins Garage Door Service has been a great addition to our team, and we're here for anything that you need. In regards to your comment about the estimate vs. job input, we'd like to see how we can help you out. Please reach out to your account manager and she will be happy to take you through it! Thanks again for your review.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Workiz WORKS for US!!
Publié le 2022-04-25
The best part about Workiz is the ability to access our files from our sales teams' mobile devices....
The best part about Workiz is the ability to access our files from our sales teams' mobile devices. The majority of our staff do not sit in an office, rather they work almost exclusively from job sites and their trucks. Being able to access customer information from their mobile phones makes coordinating with our office staff and customers so simple.
Avantages
Workiz has made managing our projects so simple! We are able to store project information, manage our AP and AR, photos and paperwork so efficiently.
Inconvénients
At first, we did have some issues integrating other software with Workiz. However your support team was always available and eager to assist.
Alternatives envisagées
AccuLynxPourquoi choisir Workiz
Workiz is affordable and offers more features to help our company succeed.Logiciel antérieur
JobNimbusPourquoi passer à Workiz
Better price with great features.Workiz - FAQs
Voici quelques-unes des questions fréquentes sur Workiz.Q. Quels sont les types de licence disponibles pour Workiz?
Types de licences disponibles pour Workiz :
- À partir de : 225,00 $ US/mois
- Type de licence : Version gratuite, Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Workiz?
Utilisateurs habituels du logiciel Workiz :
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Workiz est-il disponible?
Langues dans lesquelles Workiz est disponible :
anglais
Q. Workiz prend-il en charge les appareils mobiles?
Appareils pris en charge par Workiz :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Workiz peut-il s'intégrer?
Applications s'intégrant à Workiz :
CompanyCam, Google Calendar, Gusto, Linxup, Mailchimp, Microsoft Excel, Microsoft Outlook, NiceJob, QuickBooks Online, QuickBooks Online Advanced, Salesforce Platform, Stripe, Sunbit, WiseTrack, Zapier, Zoom Workplace
Q. Quelles sont les ressources d'aide disponibles pour Workiz?
Ressources d'aide disponibles pour Workiz :
Service client/courriel, FAQ/forums, Base de connaissances, Support téléphonique, Chat/Clavardage
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Workiz.
Logiciels de gestion des interventions
