En savoir plus sur LiveRez

LiveRez est un logiciel cloud de location de vacances qui aide les entreprises du secteur des voyages à gérer leurs opérations de n'importe où, à l'aide de n'importe quel appareil. Le logiciel offre une variété de fonctionnalités pour gérer les réservations, la gestion des propriétés et la gestion des ordres de travail.

LiveRez offre un système robuste de réservation et de gestion immobilière qui automatise les flux de travail et permet de gérer les ordres de travail. Le système de réservation centralisé s'intègre au site web du client pour aider les utilisateurs à créer, modifier ou annuler des réservations facilement. Le logiciel envoie également des notifications automatisées par e-mail et aide les utilisateurs à trouver les propriétés disponibles grâce à des options de recherche étendue. L'outil prend également en charge les rapports de calendrier interactifs, les codes de réduction personnalisés et le reporting en temps réel. Les propriétaires immobiliers peuvent télécharger et répertorier plusieurs biens au sein du système, tout en stockant des informations sur les propriétés telles que les licences, les informations sur les appareils électroménagers et les informations des fournisseurs de services publics. L'outil prend également en charge les biens de copropriété et permet aux utilisateurs de définir des taxes sur les ventes et l'occupation en fonction de l'emplacement de la propriété. LiveRez aide les propriétaires à gérer facilement les opérations de maintenance et d'entretien en créant, affectant et suivant des ordres de travail ainsi qu'en générant des rapports par type d'installation, type de fournisseur ou plage de données. L'outil d'examen et de sondage des visiteurs, MyRevu, permet aux clients de créer des sondages personnalisés et de les envoyer pour recueillir des avis, gérer les notes et publier l'ensemble sur leur site web.

LiveRez s'intègre également aux applications tierces telles que QuickBooks et Airbnb. LiveRez University fournit aux utilisateurs des supports de formation et des ressources pédagogiques concernant l'utilisation du logiciel. Arrow Point Vacation Rentals, Carolina Beach Realty, Pyramid Peak Properties, All Star Vacation Homes et SeaBrook Cottage Rentals comptent parmi ses clients.


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LiveRez

4,5 (86)
VS.
Le plus commenté

À partir de

550,00 $ US
mois
Tarification introuvable

Types de licence

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

67
134

Intégrations

Intégrations introuvables
5

Simplicité

4,5 (86)
4,4 (259)

Rapport qualité-prix

4,1 (86)
4,2 (259)

Service client

4,5 (86)
4,2 (259)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis

Note globale

4,5 /5
(86)
Rapport qualité-prix
4,1/5
Fonctionnalités
4,1/5
Simplicité d’utilisation
4,5/5
Support client
4,5/5

Vous avez déjà LiveRez?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 86
Amy
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Been with other companies and Liverez has been the best

Publié le 2017-04-06

We have been with Liverez for approx 7 years and are stoked to have a software company that is so...

We have been with Liverez for approx 7 years and are stoked to have a software company that is so responsive and easy to work with. There have been ups and downs throughout the years as any business has but we have found that they listen to their customers and truly try to constantly improve and make our lives as managers easier. The support team is incredible and we feel like everyone is a big ohana (family) Mahalo Liverez from your Kauai ohana at Great Vacation Retreats!

Avantages

Online software
Customer service
Online booking and responsive websites
Review system
Customizable CRM
Airbnb integration
Constant desire to provide a better product

Joan
Note globale
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client

We Love Live Rez

Publié le 2012-09-11

We love Live Rez and have absolutely no hesitation in recommending their services to any prospective...

We love Live Rez and have absolutely no hesitation in recommending their services to any prospective user. It is great to be donsidered a "partner" rather than just a client. The idea that their success is linked to ours has resulted in a very different sales philosophy. You feel that you have an ongoing relationship with all of the team. They are continually growing, enhancing and building thier software and it just keeps getting better and better.

Avantages

cloud based - use anywhere
complete integration of reservation software and website to major accounting package
individual customization to allow personal presentation
great property management module
CRM integration is perfect
As part of a large user group features are available that could not be afforded if building an individual website
Love that its a team of Professional web developers and programmers working on the site
The offering of expert SEO services at very reasonable cost
Good back up support
Initial set up was very easy
Software is being continually being upgraded and enhanced.
Very friendly team to work with
Good communication from company
Reasonable buy in price and fair ongoing performance based charges
The team have worked very hard to accommodate the cultural differences
They are easily approachable about enhancement suggestions and indeed welcome them

Inconvénients

As the only Australian user the use of the American date formatting is confusing for our guests and some staff.
The inability to easily differentiate between weekend and mid week pricing is inconvenient
Enhancement requests are somewhat slow to be investigated or acted upon

Lindsey
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Worst customer service ever experienced

Publié le 2017-02-23

This company delivered the absolute worst customer service I have ever experienced. They promised a...

This company delivered the absolute worst customer service I have ever experienced. They promised a key feature (Airbnb integration) which they could not deliver once we were ready to go live. They conned us into paying the remainder of our balance before the site went live prior to informing us that they could not follow through on the integration. Most legitiamate companies in this position would have offered to return your money immediately knowing that the sole reason we purchase the software was for a feature they could not deliver. Not these people. They were so rude and unprofessional that I contacted one of their competitors for assistance after months of no response from live Rez. Streamline was able to put us in touch with Airbnb directly who immediately offered to help us with the integration. By this point we were so turned off by our experience w live Rez that we just wanted our money returned so we could switch over to a more professional company. Live Rez put us in touch w a rep who profusely apologized for our experience and promised to speak to CEO and get back to us with a solution to make up for our negative experience -- she never called us back or answers any of our calls. After several months of radio silence from live Rez we disputed the charge and filed a complaint with the BBB. The finance director from live Rez lied in writing to the BBB and chase bank in an attempt to keep our money. I then involved -- The CEO of live Rez -- he promised to step in and assist after I made him aware of the chain of events questioning why I didn't reach out to him sooner -- it's now been 6 months and he has avoided all attempts to resolve this issue in a respectful manner. He uses the holiday and bad weather as excuses to avoid our calls and emails. I would not recommend this company due to their lack of integrity, business ethics, and decency.

Avantages

Most of the team memebers where very professional during the set up process. I liked the features and design of my site and was excited that they told us that we would be treated like partners rather than customers.

Inconvénients

They did not deliver on the key features they promised and did not provide efficient/reasonable solutions that any professional would expect if they were in our position

Réponse de LiveRez

Hi Lindsey,

First, I want to apologize for the situation with Airbnb, which seems to be at the heart of your issue. As you now know, Airbnb occasionally restricts ALL of its API partners from listing properties in certain markets. When you signed up with LiveRez, your market was allowed on Airbnb. However, during your implementation the status of that market changed. And currently, it's back to being allowed.

I know we've been working with you on a solution for a while now, and we even took your issue directly to Airbnb. We feel like the solutions we've offered have been more than fair and would accommodate you listing your properties on Airbnb.

We wish you the best in the future, whether you decide to continue with LiveRez or find another software solution. Please let us know if there's anything we can do to help.

Best,
Rob Holderness
Director of Marketing

Mindy
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

I have used LiveRez for almost 3 years.

Publié le 2018-04-07

Avantages

The system is easy to use and learn, everything is pretty straight forward when making a reservation or updating a listing.

Inconvénients

There are only a couple of things about LiveRez that I have not been impressed with. I do not like the Reservation Grid feature as it is not customization when you are trying to find a certain type of property for certain dates. The other thing is I wish that it would show the guest's name towards the top of the reservation so that you don't have to scroll through the reservation details to confirm the guest's name.

Matthew
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Look no further....

Publié le 2017-04-11

Switching over to a new property management software platform was no small decision. We analyzed...

Switching over to a new property management software platform was no small decision. We analyzed many PMS companies before choosing the best choice for us. From start to finish the LiveRez team was matriculates in answering questions and finding out the answers we needed.

Long after the "sale" they are still working hard to earn our business. They are constantly updating the platform to make it better for us and our customers. As our business has grown they have rolled up their sleeves, along side of us, helping to conquer business challenges as they arise.

Give them an opportunity to earn your business... you will be happy you did.

Avantages

Flexible and scaleable

Afficher 5 avis sur 86 Lire tous les avis

LiveRez - FAQs

Voici quelques-unes des questions fréquentes sur LiveRez.

Types de licences disponibles pour LiveRez :

  • À partir de : 550,00 $ US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Non disponible

Utilisateurs habituels du logiciel LiveRez :

Travailleur autonome, 2–10, 11–50, 51–200

Langues dans lesquelles LiveRez est disponible :

anglais

Appareils pris en charge par LiveRez :

Android (mobile), iPhone (mobile), iPad (mobile)

Nous n'avons pas d'informations sur les intégrations offertes par LiveRez.

Ressources d'aide disponibles pour LiveRez :

Service client/courriel, FAQ/forums, Base de connaissances, Support téléphonique, Chat/Clavardage

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour LiveRez.