En savoir plus sur Cin7 Omni

Cin7 est une plateforme de gestion des stocks automatisée destinée aux marques dont la croissance des revenus est de plus d'un million de dollars. Cin7 synchronise leurs stocks avec les ventes et commandes de tous les canaux de vente en ligne et physique, puis automatise le traitement des commandes pour en optimiser l'efficacité. Cin7 n'est pas idéal pour les entreprises de location ou de gestion des biens. Les marques qui vendent ou distribuent des produits s'aident de Cin7 pour réduire leurs coûts, leurs marges et leurs flux de trésoreries, tout en maintenant leurs stocks en toutes circonstances.

Options de tarification dès :

325,00 $ US/mois

  • Version gratuite
  • Version d’essai gratuite
  • Abonnement

Clients typiques

  • Travailleurs autonomes
  • Petites entreprises (de 2 à 50 employés)
  • Moyennes entreprises (de 51 à 500 employés)
  • Grandes entreprises (500 employés minimum)

Déploiement

  • Basé sur le nuage
  • Sur site

Disponible dans les pays suivants

Afrique du Sud, Allemagne, Australie, Brésil, Canada et 7 autres

Langues

anglais

Options de tarification dès :

325,00 $ US/mois

  • Version gratuite
  • Version d’essai gratuite
  • Abonnement

Images

Cin7 Omni Logiciel - 1
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Vidéo de Cin7 Omni
Cin7 Omni Logiciel - 1
Cin7 Omni Logiciel - 2
Cin7 Omni Logiciel - 3
Cin7 Omni Logiciel - 4
Cin7 Omni Logiciel - 5
Cin7 Omni Logiciel - 6

Fonctionnalités

Nombre total de fonctionnalités pour Cin7 Omni : 139

  • API
  • Accès hors ligne
  • Accès mobile
  • Achats et réceptions
  • Alertes/Notifications
  • Analyse de l'évolution des ventes
  • Archivage et rétention
  • Audit de l'inventaire
  • Automatisation des commandes
  • Base de données de clients
  • Base de données de contacts
  • Bons de commande
  • Caisse pour détaillant
  • Calcul du prix d'envoi
  • Carte de fidélité
  • Catalogage/catégorisation
  • Champs personnalisables
  • Codes UGS et UPC
  • Codes-barres et RFID
  • Commandes récurrentes
  • Comptes clients
  • Contrôles/Permissions d'accès
  • Devis
  • Données en temps réel
  • EDI
  • Emplacements multiples
  • Entrée et sortie
  • Facturation
  • Fonction de glisser-déposer
  • Fonctions pour vente au détail
  • Gestion 3PL
  • Gestion Import/Export
  • Gestion SEO
  • Gestion client
  • Gestion d'entrepôt
  • Gestion de contenu
  • Gestion de l'e-commerce
  • Gestion de la chaîne logistique
  • Gestion de la distribution
  • Gestion de la qualité
  • Gestion de projets
  • Gestion de site web
  • Gestion des achats
  • Gestion des applications
  • Gestion des articles mis de côté
  • Gestion des bons de commande
  • Gestion des canaux
  • Gestion des cartes cadeaux
  • Gestion des commandes
  • Gestion des commandes spéciales
  • Gestion des commissions
  • Gestion des courriels
  • Gestion des exceptions
  • Gestion des expéditions
  • Gestion des factures
  • Gestion des flux de travail
  • Gestion des fournisseurs
  • Gestion des livraisons
  • Gestion des marchandises
  • Gestion des nouvelles commandes
  • Gestion des promotions
  • Gestion des remises
  • Gestion des renouvellements de commande
  • Gestion des retours
  • Gestion des réceptions et entrées
  • Gestion des stocks
  • Gestion des stocks
  • Gestion des stocks
  • Gestion des stocks de la vente au détail
  • Gestion des stocks pour la fabrication
  • Gestion des taxes de vente
  • Gestion des éléments
  • Gestion financière
  • Gestion multicanal
  • Historique des clients
  • Historique des transactions
  • Identification des produits
  • Importation et exportation de données
  • Impression d'étiquettes
  • Impression de codes-barres
  • Intégration comptable
  • Intégration de place de marché électronique
  • Intégrations de tiers
  • Kitting
  • Lecture de codes-barres/tickets
  • Logiciels CRM (gestion de la relation client)
  • Marketing par courriel
  • Mises à jour en temps réel
  • Modèles
  • Modèles personnalisables
  • Nomenclatures
  • Optimisation des stocks
  • Opérations d'entreprise intégrées
  • Paiements électroniques
  • Panier d'achat
  • Personnalisation
  • Planificateur de flux de travail
  • Planification des ventes et des opérations
  • Point de vente (PDV)
  • Pour le B2B
  • Prise en charge de plusieurs devises
  • Prise en charge de plusieurs formats
  • Prise en charge de plusieurs magasins
  • Prise en charge des bases de données
  • Protocole AS2
  • Prévision
  • Prévision de la demande
  • Prévision des ventes
  • Rappels
  • Rapports de ventes
  • Rapports en temps réel
  • Rapports et analyses
  • Rapports et statistiques
  • Rapports personnalisables
  • Real-Time Analytics
  • Recherche/Filtre
  • Reconnaissance de code-barres
  • Réapprovisionnement
  • Saisie de commande
  • Stratégie de marque personnalisable
  • Suivi de l'inventaire
  • Suivi des commandes
  • Suivi des coûts
  • Suivi des expéditions
  • Suivi des numéros de série
  • Suivi des statuts
  • Surveillance en temps réel
  • Synchronisation de données
  • Synchronisation en temps réel
  • Sécurité des données
  • Tableau de bord d'activités
  • Traitement des cartes de crédit
  • Traitement des commandes
  • Traitement des commandes
  • Traitement des paiements
  • Transformation des données
  • Vente par correspondance
  • Étiquetage
  • Étiquettes d'expédition

Alternatives

Odoo

4,1
Alternative n° 1 à Cin7 Omni
Odoo est une suite d'applications professionnelles en open source entièrement intégrée et personnalisable. La plupart...

MySQL

4,6
Alternative n° 2 à Cin7 Omni
MySQL est un SGBDR (système de gestion de base de données relationnelle) conçu pour aider les entreprises à enregistrer,...

Shopify

4,5
Alternative n° 3 à Cin7 Omni
Shopify vous apporte tout ce dont vous avez besoin pour créer un magasin en ligne. Les sites marchands ont une bande...

KatanaPIM

4,4
Alternative n° 4 à Cin7 Omni
Katana PIM est un logiciel de gestion de l'information produit qui aide les grossistes, les commerces de détail et les...

Avis

Note globale

4,3 /5
(586)
Rapport qualité-prix
4,1/5
Fonctionnalités
4,2/5
Simplicité d’utilisation
4,2/5
Support client
4,1/5

Vous avez déjà Cin7 Omni?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 586
David
David
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Cin7 has transformed our small business - We absolutely love Cin7.

Publié le 2017-11-23

Avantages

Integrates all of our Sales Channels with our inventory management - streamlines our business - Customer Support is absolutely Outstanding.
Cin7 has transformed our small business and we could not be happier. Cin7 consolidates all of our sales channels; to include, 2 EDI sales channels. To have all sales channels integrated with inventory management in one application streamlined our business processes and reduced manual admin requirements. Truly, Cin7 is one of a few applications where technology actually reduces workload and frees up our small staff to focus on marketing, product development, and customer service.

The Cin7 customer support is OUTSTANDING. Our On-Boarding Account Manager was fantastic. The Support team made our transition to EDI smooth and they patiently trained us to automate our EDI processes. The telephone support provided is priceless. Knowing that we can reach out for help, around the clock, from an intelligent and caring "human" is absolutely essential for our small team of 8 employees. Each of us multitasks and manage many applications...we do NOT have time to be experts in any one application. We do NOT have time to read technical information, use forums, or play the back and forth never ending game of trouble tickets. With Cin7, we don't have too. We can simply pick up the phone and get help Immediately.

In the strongest term, we high Recommend Cin7 to anyone who is serious about running a successful eCommerce Business.

Inconvénients

We did not have a way to import sales history from Stitchlabs...there might be a way..need to assess

Réponse de Cin7

Thank you for a Fantastic five star for Cin7. We are glad you liked Cin7 and our service. We will get in touch with you shortly about your query on importing sales history

Ben
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The best all in one platform (trialled others) and service

Publié le 2020-07-28

Integration was seamless, having a dedicated client manager on call with professional expertise...

Integration was seamless, having a dedicated client manager on call with professional expertise that acts more of an educator than an implementor trained us how to use this software not what to do exclusively. Impartially, there's nothing I don't like.

Issues solved
Stock control. Selling via 5 channels is impossible to track without CIN7.
Exact cost price - Paid in a different currency, need to add in extra shipping and handling costs, storage fees? no problem, it's all there, per item, per batch.

+1 for Client manager Frankie, a true professional and educator.
+1 For honest sales executive Shyam

Avantages

CIN7 Offers complete accountability of product traffic from purchase orders through to customer tracking numbers. Best components are the seamless integrations and 100% tracking costs.

Inconvénients

Integration was seamless, having a dedicated client manager on call with professional expertise that acts more of an educator than an implementor trained us how to use this software not what to do exclusively. Impartially, there's nothing I don't like.

Alternatives envisagées 

Cin7 Core

Pourquoi choisir Cin7 Omni 

They have many pros, but some areas are completely left out, with multiple platforms not being able to cross talk. Shopify integration isn't real CIN7 has all the pros.

Logiciel antérieur 

QuickBooks eCommerce

Pourquoi passer à Cin7 Omni

Seeing first hand through acquaintances have nonlogical issues with inadequate support, couldn't ship orders for 48 hours

Réponse de Cin7

Hello Ben,
Thank you so much for this brilliant review! We are happy to know that Cin7 could meet your business expectations and that you had a pleasant experience with our onboarding team. We'll make sure to share what you've written here with our team. We look forward to continuing to work with you and to find as many ways as we can to help your business.

Sincerely,
The Cin7 Team

Daniel
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Not recommended for retail omnichannel

Publié le 2019-02-06

Very disappointed. All in one system was too good to be true.

Very disappointed. All in one system was too good to be true.

Avantages

Very easy import functionality. You can just copy and paste entire excel sheets and hit import in a matter a minutes (no need to email your data and wait for the devs to import). Inventory information (quantities and locations) is readily available once you know where to look. Premium support is responsive but not necessary helpful (see cons)

Inconvénients

Unworkably buggy POS system. Excrutiating lag leads to long customer wait times and causes reps to hit buttons multiple times resulting in multiple payment captures and wasted time for accounting to sort everything out. System often fails to connect to Dejavoo payment terminals but does not prompt the user. Customers have waited as long as 10 minutes to pay with their credit card. All of my reps are clearing their cache and restarting their computer as much as 3 times every hour to make the POS system work.
POS system and Pick/Pack module are completely separate and underdeveloped applications that need to sync with the inventory database. Pick and Pack allows for scanning individual items in an order but the same feature is not available for cycle counting (which they call stocktake), where it is just as necessary.
Premium support does not take ownership over bugginess and offers only workarounds at best. I was told that my POS issues were unique to me but another rep (on a separate call) admitted that they were experiencing POS issues systemwide. Support is overly focused on telling you what you want to hear to mitigate frustration over actually fixing issues.
Documentation is available but not nearly built out enough to be helpful. Software feels like it was developed in piecemeal chunks as there is a general lack of consistency in terminology and feel. Sales numbers are highly suspect and inconsistent.
Price was raised by 30% this year with no added improvements

Réponse de Cin7

We are very sorry to hear that you have had such a poor experience using our product and receiving our support and we apologize for any inconvenience this might have caused. I can see that you've currently got 24 logged cases since this year has started, which is way above the average. We can assure you that this is not a representative of the typical Cin7 experience that we want our customers to have. We would like to discuss the issues you have raised so that we can investigate further. A representative will contact you shortly to get more details and work with you to resolve all outstanding issues especially on POS. Thank you for taking the time to give us your feedback.

Kellen
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Solid, basic, self-serve ERP with horrible customer service

Publié le 2020-07-14

Cin7 has covered our basic needs of managing inventory and orders. The product itself is strong but...

Cin7 has covered our basic needs of managing inventory and orders. The product itself is strong but it is hamstrung every step of the way so far by a support team that is underwater and clearly under supported. We hoped that we could use some of the extra features like EDI integrations and forecasting, however the challenge in just getting the base system set up and working smoothly is causing us to doubt that is even possible.

Avantages

Once you teach yourself how to use the system it is pretty easy and things generally flow automatically. There is a high level of customization built in so you can adjust the system to your specific wants and needs.

The reporting system is ok. It's easier to use than Netsuite's but much more rigid in what you can pull.

The promise of the system itself is huge. You just have to get it there.

Inconvénients

Dealing with customer service and the implementation team have been nightmares. For implementation, you will be given access to a series of videos that cover what to do but not why or what the follow on effects are. If you use a non-standard integration, say shipstation, then the videos will not teach you how to process orders through shipstation and will teach you something incorrect. You will then get a 1 hour call per week with your implementation person to run through any and all questions. Our calls never started on time or ended on time because there was too much to cover. They are recorded but you never get a copy, even if you ask, so you end up covering the same things in multiple calls.

There is zero support for the moment you go live. You're talked through the general process of going live then left on your own to resolve it. You aren't connected with your post go-live support until 1-2 days after you go live. We ended up creating our own check list of things that needed to be completed and go live process.

Getting a response from the customer service team within 48 hours is a miracle, and this is with the $500/month premium support option. You get the premium support for 2 months after you go live. We have not experienced the regular support and are dreading this.

The EDI team is non-responsive. Days and then weeks go by and we hear nothing. The EDI team email is an abyss. We were excited to use their integrated EDI system as this was a big selling point.

Réponse de Cin7

Hi Kellen,
We're sorry to learn of the difficulty you've experienced resolving issues with our customer support. With our recent change in leadership, we've made it a top priority to win the confidence of all our customers. We know there's room for improvement, and we thank you for the patience you've shown so far. We believe one of our team members has reached out to you directly to help resolve your issues.

Sincerely,
The Cin7 Team

Madison
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent Product & Stellar Customer Service

Publié le 2020-05-27

Before using Cin7, we could not accurately get the big picture look at our inventory due to our...

Before using Cin7, we could not accurately get the big picture look at our inventory due to our nuanced manufacturing process. Now, with the help from Cin7, we know exactly what our inventory looks like from many different angles.

The setup process was complicated because our products are so customizable, and Cin7 made the setup, data migration, and launch astonishingly pain-free.

Avantages

As a robust retail business with a very complicated inventory offering, this product excels at making it easier on our team to operate on a day-to-day basis. The complex manufacturing side was challenging to figure out, but with the help of the incredible Customer On-Boarding team, we got everything figured out. I can't say enough good things about our On-Boarding Team Member, Gavin. He answered every one of our questions, followed up when he didn't know the answer, and was patient and kind when showing us the ropes and helping us finesse our workflows.

The team was able to customize our Dashboard, product modules, and Sales Orders to include everything we needed quickly and easily, tailoring this so specifically to our business and our customers.

Cin7 is an excellent software and in our first 90 days using it, we're already able to see the benefits over some of the other software we looked at such as Shopify.

The B2B portal setup was incredible. It's so nice to have our raw materials, showroom inventory, and b2b portal all housed in one place.

Inconvénients

The thing we like least about this software is its tricky compatibility with Authorize.net.

Alternatives envisagées 

Adobe Commerce, Shopify POS, SKULabs, Toast POS et Shopify

Logiciel antérieur 

Adobe Commerce, Shopify POS, SKULabs, Toast POS et Shopify

Pourquoi passer à Cin7 Omni

We chose Cin7 because it was the only product we could find that could handle our highly variable products and production process.

Réponse de Cin7

Hi Madison,
Thank you so much for the stellar review! We are pleased to know that our software and onboarding team could meet your business requirements and expectations.

Afficher 5 avis sur 586 Lire tous les avis

Cin7 Omni - FAQs

Voici quelques-unes des questions fréquentes sur Cin7 Omni.

Types de licences disponibles pour Cin7 Omni :

  • À partir de : 325,00 $ US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel Cin7 Omni :

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles Cin7 Omni est disponible :

anglais

Appareils pris en charge par Cin7 Omni :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à Cin7 Omni :

3PL Warehouse Manager, Adobe Commerce, Afterpay, BigCommerce, Capsule, EVO Payments, Google Drive, Inventory Planner, JAS 7.6, JOOR, Mailchimp, Maropost Commerce Cloud, Marsello, Microsoft Excel, NuORDER, OFX USForex, Online Auction System, PayPal, Payability, Prospect CRM, QuickBooks Online, QuickBooks Online Advanced, Salesforce Sales Cloud, Senter, ShipBob, ShipHero, ShipStation, Shipedge, Shipfusion, Shippit, Shiptheory, Shipwire, Shopify, Starshipit, StockTrim, Streamline, Stripe, SyncHub, TransferMate, Windcave, WooCommerce, Wufoo, Xero, authorize.net

Ressources d'aide disponibles pour Cin7 Omni :

Service client/courriel, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat/Clavardage

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Cin7 Omni.