Cin7 Omni

Cin7 Omni
En savoir plus sur Cin7 Omni
Cin7 est une plateforme de gestion des stocks automatisée destinée aux marques dont la croissance des revenus est de plus d'un million de dollars. Cin7 synchronise leurs stocks avec les ventes et commandes de tous les canaux de vente en ligne et physique, puis automatise le traitement des commandes pour en optimiser l'efficacité. Cin7 n'est pas idéal pour les entreprises de location ou de gestion des biens. Les marques qui vendent ou distribuent des produits s'aident de Cin7 pour réduire leurs coûts, leurs marges et leurs flux de trésoreries, tout en maintenant leurs stocks en toutes circonstances.
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Avis
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- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great Cloud based Software - Easy to use and lots of features
Publié le 2016-09-21
We were a loyal system based inventory software user for almost 3 years (Inflow), everything with...
We were a loyal system based inventory software user for almost 3 years (Inflow), everything with our previous software (Inflow) was good. As we have grown, we wanted multiple users and we looked at other options and decided we have to upgrade to a cloud based software. I personally did not want to go on the path of server, VPN etc.. We were very nearly about to sign in for another cloud based system and at the last minute we realised that it is not a special software for fashion industry.. We wanted a software that can cope with Size, Colour, Fabric, Style and Fit variations..
Thank God the other software people actually recommended Cin7 which is a Fashion Industry special software. We are so glad we made the move.. It makes our business day to day operation a breeze and our sales agents in multiple locations (Some offshore as well) entering orders directly into the system..
This cut down or data entry time dramatically.. also we are now able to see or "Out of stock items" by size.. Also the Web portal B2B is a God Send... Our customers love this feature..
I also have to say that the customer service experience I had is double 2 x 5 STAR... On Boarder Jeff made the whole operation so smooth that I never felt I was all alone in this journey...
This is genuinely a good product backed by good people.. I recommend this to any business who are looking to upgrade from system based software to cloud based programme..
Thank you guys.. we are still a long way to go with implementing this software in our business, but I am confident that we will get through this..
Avantages
Software specially designed for Fashion Industry.. Multiple Size, Style, Fit, Fabric etc.. No problem...
Many advanced features like B2B webportal, Xero Integration, Email Integration etc at no extra cost.
On-Board support is worth $$$$ of dollars.. They do this so well.. Thank you Jeff...
Pivot table reports - We were used to excel reports.. But this Pivot table stuff is out of this world..
Inconvénients
At times Crashes during log-ins.. I assume a bug... It is understandable considering cloud based system.. Not a major, but it will be great if they can rectify this soon.
Automatic email reports.. for example a weekly email to our customers on stock or sales report etc would be a great feature.
Simplified data entry short cuts (like Control + D - for entering same data for all lines) would be a great feature to add.
Rather than Xero or QuickBooks, a simplified inbuilt payment system in Cin7 will be beneficial for small businesses who don't want to use accounting packages.
Single user low cost (under $ 100 per month) version would benefit some small operators..
Réponse de Cin7
Hi David, thank you for the overall 5 star review! It's great to hear you think the product is awesome and the staff at Cin7 have been helpful. Thank you for the great feedback especially about Jeff your on-boarder. Thank you for the honest feedback we're always looking to improve for our customers and this has been passed onto support. We look forward to the continued support and value you as a customer.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Cin7 review
Publié le 2023-03-19
Avantages
Cin7 supports variants and it can integrate with 1 Shopify with 2 locations which is what we need.It can integrate with Stripe payment so B2B customers can pay online directly.
Inconvénients
There is no way to bulk invite B2B customers, you have to manually type everyone's name and invite them separately.Once you downloaded products from Shopify you can't download any newly added variants from Shopify, have to create the same variant in Cin7 and delete the mapping and remap them.
Pourquoi choisir Cin7 Omni
Trade gecko is sunsetting and Unleashed couldn't support variants and Shopify locations.Logiciel antérieur
Unleashed
- Secteur d'activité : Énergies renouvelables et environnement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
DO NOT USE CIN7 - No Telephone Support!!
Publié le 2023-03-20
Software is good but the company's attitude towards its customers is very poor, they don't care...
Software is good but the company's attitude towards its customers is very poor, they don't care about you or your business's success, you just represent money in their pockets.
Avantages
Cin7 initially offered us a great package, it has a lot of features which are great for running our business
Inconvénients
The person who onboarded us was not great and wasn't a great experience, but the worst thing of all is that they've recently REMOVED PHONE SUPPORT. Considering we rely on Cin7 to run our business this is hugely counterproductive for us and we have to rely on an absurd ticketing system which makes resolving issues very time-consuming, frustrating and drawn out.When another equivalent platform shows up in my inbox I wouldn't hesitate to investigate and jump ship if it meets our needs, Cin7 is just another money-grabbing corporation that couldn't care less about its customers.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Onboarding
Publié le 2023-03-09
[sensitive content hidden] Made our overall experience great. No request was too small or difficult.
[sensitive content hidden] Made our overall experience great. No request was too small or difficult.
Avantages
We have been using Cin7 in an existing business. For a few years now, but for this review, it’s a for a new business we have just set up. We were in a time crunch, so on boarding and to be sped up. We had [sensitive content hidden] as our onboarding manager, and he was exceptional. He was very helpful, prepped for our meeetings, and adaptable with all our requests. He made the experience super easy, and smooth from our first contact to complication.
Inconvénients
When I reached out to cin7 at the start, it took close to 7 weeks to get onto someone who could help us. I sent in multiple sales call requests and emails, but no one got back to me. I had to get in contact with someone through the support team rather than the sales team.
Alternatives envisagées
UnleashedPourquoi passer à Cin7 Omni
We were familiar with the product through our other business.- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Summit Review
Publié le 2023-03-08
Really good, but there have definitely been questions that have arisen after the Implementation...
Really good, but there have definitely been questions that have arisen after the Implementation period. It was hard to cover everything that might be needed. Sometimes my questions to Support have been answered quickly and at other times it has taken a few weeks.
Avantages
Inventory Reports.Product page set up and design - easy to understand and drill down.Cin 7 Help features and Academy
Inconvénients
We have used 'Production Jobs' to create ski+binding packages/kits so the complete kit can be shown in stock, but now we cant see the individual components on the packing slips for our warehouse to pick.If we 'load BOM' on the Sales order then it takes more components out of stock again. We may need to approach you for a dev ticket for this. We need the kits to be available on the B2B, so we cant leave as individual components and just make when we do a Sales order.
Alternatives envisagées
MYOB BusinessPourquoi choisir Cin7 Omni
Wanted a more modern online Inventory system that we could start using a B2B with, and in the future may add a B2C. Wanted our Reps to be able to use on the road.Pourquoi passer à Cin7 Omni
We spoke to customers, friends and colleagues in our Ski Wholesaling Industry and asked them what they already used and what they liked using.The Demo's were good and the Academy provided and ongoing learning platform.Cin7 Omni - FAQs
Voici quelques-unes des questions fréquentes sur Cin7 Omni.Q. Quels sont les types de licence disponibles pour Cin7 Omni?
Types de licences disponibles pour Cin7 Omni :
- À partir de : 349,00 $ US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Cin7 Omni?
Utilisateurs habituels du logiciel Cin7 Omni :
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Cin7 Omni est-il disponible?
Langues dans lesquelles Cin7 Omni est disponible :
anglais
Q. Cin7 Omni prend-il en charge les appareils mobiles?
Appareils pris en charge par Cin7 Omni :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Cin7 Omni peut-il s'intégrer?
Applications s'intégrant à Cin7 Omni :
3PL Warehouse Manager, Adobe Commerce, Afterpay, Airwallex, Anvyl, ApprovalMax, Avalara, BigCommerce, Capabl, Capsule, CartonCloud, Crossfire, EVO Payments, Easy Insight, EasyPost, Easyship, EzzyBills, Fuse Inventory, GMDH Streamline, Google Drive, Inventory Planner, JAS 7.6, JOOR, Mailchimp, Maropost, Marsello, Microsoft Excel, Netstock, NuORDER, OFX USForex, Online Auction System, PHOCUS Cloud, PayPal, Payability, Pepperi, Pinch, Pipe17, Prospect CRM, QuickBooks Online, QuickBooks Online Advanced, SPS Commerce, Salesforce Sales Cloud, Senter, Settle, ShipBob, ShipHero, ShipRush, ShipStation, Shipedge, Shipfusion, Shippit, Shiptheory, Shipwire, Shopify, Shopify Plus, Square Online, Starshipit, StockTrim, Streamline, Stripe, SyncHub, Syncware, Synder, Toolio, TransferMate, TrueCommerce EDI Solutions, Tyro, Windcave, Wink Reports, WooCommerce, Wufoo, Xero, Zapier, authorize.net
Q. Quelles sont les ressources d'aide disponibles pour Cin7 Omni?
Ressources d'aide disponibles pour Cin7 Omni :
Service client/courriel, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat/Clavardage
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Cin7 Omni.