Hippo CMMS
En savoir plus sur Hippo CMMS
Hippo CMMS est un outil logiciel de gestion de la maintenance destiné aux entreprises de toutes tailles. C'est une solution SaaS rapide et facile à mettre en œuvre. Hippo CMMS offre une interface personnalisée qui peut être conçue selon les besoins de maintenance opérationnelle des utilisateurs.
Depuis 2004, Hippo CMMS fournit un logiciel de maintenance convivial aux entreprises des secteurs suivants : fabrication, soins de santé, éducation, hôtellerie, sport et loisirs, gestion immobilière et municipalités. Hippo CMMS a conçu son logiciel GMAO dans le but de "simplifier la complexité". Hippo offre les fonctionnalités nécessaires aux entreprises afin de rationaliser leurs opérations, tout en étant conçu de manière intuitive. Hippo CMMS peut être utilisé par tous les membres d'une organisation, qu'il s'agisse d'un vice-président, d'un DSI ou d'un employé sans connaissances techniques. Le système permet à l'ensemble des employés (quel que soit le rang hiérarchique) de traiter les ordres de travail, de traiter les demandes de maintenance, de gérer la maintenance préventive et les pièces de rechange, ainsi que de générer des rapports.
Hippo CMMS est équipé de tous les modules et fonctionnalités nécessaires à la rationalisation des opérations de maintenance : portail de demande de maintenance, gestion des ordres de travail à la demande, maintenance préventive, gestion des stocks, maintenance de la flotte, gestion des ordres de travail mobile, reporting et outils d'extraction. Chaque abonnement offre un nombre illimité d'utilisateurs.
Le personnel de formation et d'assistance de Hippo CMMS permet de suivre l'intégration des clients du début à la fin et de les accompagner tout au long de leur abonnement. Hippo offre une gamme de services pour s'assurer que la mise en œuvre se déroule bien : audits de site, migration des données, personnalisation des logiciels, formation sur site et web.
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Vous avez déjà Hippo CMMS?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Machines
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
From Clipboard to Computer
Publié le 2018-12-19
Before HIPPO CMMS all of our maintenance records were paper and clipboard. With HIPPO CMMS we are...
Before HIPPO CMMS all of our maintenance records were paper and clipboard. With HIPPO CMMS we are able to keep track of the preventative maintenance in a more proactive way than before. HIPPO CMMS helps us to preform predictive maintenance that we were unable to do in the past because it allows us to keep all information pertaining to equipment in one place with better, faster searching capabilities.
Avantages
HIPPO CMMS gives us the ability to run individual reports for each piece of equipment. These reports help with capital expenditures when cost justification is needed.
Inconvénients
It would be nice to have some sort of text box linked to each piece of equipment where you could keep notes and helpful information instead of using the Documents tab. If I need to write a note about a piece of equipment I have to edit a document then reload it to the HIPPO system.
Réponse de Eptura
Hi Alexander,
Thanks for taking the time to leave us a review and your feedback. Nothing makes our team happier than hearing about another successful implementation.
We definitely have data fields associated with equipment for comments and notes. Our team will be reaching out to you in the new year to see how we can make your experience even better.
If you don't want to wait, drop us a line or send us an email and let us know of anything we can do to improve.
Daniel
- Secteur d'activité : Construction
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Leading CMMS, Becoming Better and Better
Publié le 2019-09-24
Our company has been entirely reactive in maintenance, relying on our maintenance team to respond...
Our company has been entirely reactive in maintenance, relying on our maintenance team to respond to emergencies through word-of-mouth via numerous varying channels of communication. Ownership wanted a control device to have some sort of idea of the maintenance issues in play; after researching, we found the whole world of CMMS', and Hippo. The free trial was a good toe-dipping, and the Hippo team was extremely helpful in orienting us to the ideas of Preventative Maintenance, Work Orders, etc. We had a smooth onboarding process and as of ~4 months, adoption is going very well.
Avantages
The best thing about HippoCMMS is excellent customer service. Quickly and courteously responsive, the reps discuss in detail the various questions and suggestions brought forward. They are also diligent in finding answers and solutions.
Inconvénients
There are still some aspects of Hippo that are slightly awkward: sometimes there is no way to accomplish what you want-- though Hippo is very receptive to suggestions. Other times, the only way to accomplish what you want is by an inelegant series of steps-- but, again, Hippo has been incredibly willing to listen to such concerns and to implement new methods. I imagine there are some User requests that are simply impractical or incompatible with the software architecture. But so far Hippo has found a way to either solve my challenges or deal with them so that I'm happy overall.
Réponse de Eptura
Thank you for your great review!
I'm glad you had a great onboarding experience and that our support team is being helpful. Please keep sharing your suggestions and insights with us. Your feedback is extremely important for us to keep improving Hippo. Please don't hesitate to contact us if you ever need any assistance.
Warm regards,
Fabio Carvalho
Customer Success Adviser
866.956.2859 x 223 | [email protected]
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Functional for PM's reviewing
Publié le 2020-09-14
Frustrating!
Frustrating!
Avantages
The PM scheduling is helpful. It was difficult to use at first. The integration took a long time.
Inconvénients
History of work is lacking. Should be able to pull up all work performed in comments section for each individual piece of equipment. When scheduled work orders are sent out a history of that piece of equipment being attached to the work order would be extremely useful. At this time this does not meet what I need. I have been in the industry for 30+ years, hotels and HOA high rises, construction etc. have set up multiple pm's and this one lacks in the info I have mentioned.
Thanks,
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Facility Maintenance Made Easy
Publié le 2018-10-03
Avantages
I like that you can limit the access a user has. This is our main form of communicating any issues that may arise within the facility and with so many users a work order can easily get closed or rejected so it's nice to limit what they have access to. The software is pretty self explanatory.
Inconvénients
I would really like to be able to edit/revise a completed work order. Sometimes a document or amount gets revised after-the-fact and it would be nice to not have to open/associate a new work order.
Réponse de Eptura
Thanks for the great feedback Veronica. It has been great working with you and the others at Camel back Ranch over the past 4 years.Also glad to hear that you find Hippo user friendly and simple - that is what we aim to do. Even better, Hippo is still relevant and useful in streamlining facilities maintenance for you. We hear you on the completed work order edit - it's very high on our priority list.
- Secteur d'activité : Meubles
- Taille de l'entreprise : 201–500 employés
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
Hippo CMMS Software
Publié le 2015-12-02
Hippo CMMS software makes life as a maintenance supervisor much easier. At Haas Cabinet, we were...
Hippo CMMS software makes life as a maintenance supervisor much easier. At Haas Cabinet, we were looking a way to keep work orders organized and scheduled, while also keeping track of the costs per repair. Hippo software answered the bell. We are able to track all work orders, costs of each work order, parts inventory, and have scheduled preventative maintenance work orders automatically generate. Hippo helped bring our family owned business into the 21st century.
Avantages
Hippo has a really neat layout. They can use your floor plans and lay out the equipment you maintain so that you get the really cool visual experience that no one else brings. We really like the mobile app. Hippo desktop version syncs with your smartphone or IPad via the Hippo mobile app. Our maintenance guys can create, complete and modify work orders from anywhere they have internet service or mobile phone access.
Inconvénients
We rely on the email alert function to be fully functional. Our maintenance employee's are alerted about works order requests via email. Seems like from time to time Hippo's email servers go down, and we are not aware that work requests are being created.
Réponse de Eptura
Hi Tim, thanks for the great feedback and glad to hear Hippo is working well for Haas Cabinet. The e-mail issue should be resolved. If you experience any issues you know to call our tech support team. They are always there to help out when in a jam.
Hippo CMMS - FAQs
Voici quelques-unes des questions fréquentes sur Hippo CMMS.Q. Quels sont les types de licence disponibles pour Hippo CMMS?
Types de licences disponibles pour Hippo CMMS :
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Hippo CMMS?
Utilisateurs habituels du logiciel Hippo CMMS :
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Hippo CMMS est-il disponible?
Langues dans lesquelles Hippo CMMS est disponible :
anglais, espagnol, français
Q. Hippo CMMS prend-il en charge les appareils mobiles?
Appareils pris en charge par Hippo CMMS :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Hippo CMMS peut-il s'intégrer?
Nous n'avons pas d'informations sur les intégrations offertes par Hippo CMMS.
Q. Quelles sont les ressources d'aide disponibles pour Hippo CMMS?
Ressources d'aide disponibles pour Hippo CMMS :
Service client/courriel, FAQ/forums, Base de connaissances, Support téléphonique, Chat/Clavardage
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Hippo CMMS.
