Less Annoying CRM - Avis

It's a much simpler CRM solution than some of the other well-known ones out there. This meant that its setup took far less than it would've to set up a more complex CRM. But it also manages to maintain an impressive set of features lke automated workflows, email sequences, custom properties, etc.

It might be a problem if you're planning to quickly expand your sales team. It's only really designed for SMBs and small sales teams so you'd probably have to move over to a different tool once you're past a certain scale.

I like what comes with the platform. It is owned, managed, and run by people that are passionate about their product. More companies should take a page from their playbook.

It is easy to under utilize it. (Eight )

It is inexpensive and easy to use. The support is out of this world.

Trying to move our Salesforce data was a bit frustrating. There was 10 years of information, way more than we needed, so it slowed things down a bit.

At a previous employer we used LACRM. I had only ever used Salesforce and ACT prior to that point. Salesforce is far too structured and ACT hasn't changed much since the DOS days. The support from the people at LARCM is beyond exceptional.

WELL, lists have just been enabled in beta so that's no longer on the list. I'd love to be able to put pricing in there but at this point LACRM won't manage things like pricing for product and services. It would be great if a customer could look at a form and select "transfer data from an old computer to a new one" which we charge $250 to do plus tax at 8.25% and they would know what it was going to cost before they even came in.

I was originally sceptical about how useful any CRM would be to our business, but that may have been because we were in the middle of huge changes and another change involving more technology felt like a step too far. I really liked the fact that when I trialled it, it was very user friendly.I learn best by actually doing something. I did look at the training videos but dropped in and out of them as I needed to - this was extremely easy to do and best of all the videos were not patronising and did not assume a level of knowledge but explained everything in a straight forward way. That encouraged me to start making trial entires and then deleting them just to see how everything worked The more that I experimented the more I enjoyed LACRM and could see its benefits. I also found the backup support to be excellent. Obviously there can be a time delay as I am in the UK, but the support that I received was given timeously (taking time zones into account) and in a straight forward and easy to understand manner.

I am being honest when I say that to date I have not found anything that I do not like.However, I am aware that I am not currently using LACRM to its full potential and indeed may never do so, so perhaps that has to be taken into consideration.

I am so glad LACRM was recommended to me. The ease of using it doesn't make me feel like I need a degree to understand and use it so I got started fast; the no-contract option makes it a breeze to say yes without feeling the burden of long-term commitment if something unforeseen happens; compared to other programs I've used LACRM is so customizable to my unique business and offerings. I was recommending LACRM in my communities even while I was still on the trial. Customer service is real people too, refreshing! And the dashboard I can leave open all day, love the 30 min texts I set up to remind me of appointments. I'm a visual person so seeing the dashboard and customizing it has been so helpful.

I know an app is in future plans, otherwise, there's really nothing I've found that I don't like.

Ease of use and the customer service. Ease of implementation and continuous updates.

No iOS integration, meaning tasks and mail must be rearranged.