Verizon Connect

3,2 (918)
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Note globale

3,2 /5
(918)
Rapport qualité-prix
2,8/5
Fonctionnalités
3,2/5
Simplicité d’utilisation
3,4/5
Support client
2,8/5

52%
des utilisateurs recommandent cette application
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918 avis

Alexandre
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Résiliation non prise en compte et facturation en continu (à FUIR)

Publié le 2024-08-12

Une expérience qui débutait très bien et qui fini de manière chaotique. Comportement irresponsable...

Une expérience qui débutait très bien et qui fini de manière chaotique. Comportement irresponsable et abusif sur le côté facturation et résiliation.

Avantages

Verizon est très fort commercialement et arrive à vous vendre un produit qui semble qualitatif, et fonctionnel.

Inconvénients

Verizon est injoignable, très compliqué pour résilier, ou faire déposer du matériel lors de vente de véhicule. Il facture leur client, pour des véhicules vendus, et même plusieurs mois (bientôt années) leur client à la suite de la résiliation du compte.
Aucun service client digne de ce nom pour vous aider dans vos problématiques, on fait toujours passer le message au "service concerné" qui ne vous rappellera jamais.

DOUGLAS
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Mauvaise expérience

Publié le 2024-01-03

Horrible Aucune communication aucune résolution de problème à fuir

Horrible Aucune communication aucune résolution de problème à fuir

Avantages

La possibilité de mettre des badges d’identification conducteur

Inconvénients

Mauvais service client, pas de remonter de prise Obd comme vendu par le commercial, renouvellement de contrat alors que le délai de prévenance de 2 mois a été respecté, service installation désorganisé, impossible de les joindre, impossible de résoudre les problèmes et on continue à recevoir les factures même pour les services qu’ils sont incapables de fournir.

YASSINE
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Entreprise malhonnête

Publié le 2024-03-02

Les véhicules sont localisés avec un décalage de 24h. Pour prendre un rendez-vous et vérifier ce...

Les véhicules sont localisés avec un décalage de 24h. Pour prendre un rendez-vous et vérifier ce qui ne va pas, bon courage.
Quand la personnes est venue, elle n'a jamais su résoudre le problème.
Les voitures n'étant en ma possession car vendues, accidentées (à la casse), ou en fin de Leasing, VERIZON continue à facturer.
C'est juste minable de leur part.

Avantages

Parfois, on arrive à localiser le véhicule

Inconvénients

Le service client est désastreux et malhonnête.
Mieux vaut ne pas avoir de soucis de géoloc, car avant de le résoudre, plusieurs mois s'écouleront.
Le service client est formaté au même discours, il ne comprend rien à vos demaandes.

Jean-Pierre
Note globale
  • Secteur d'activité : Équipement et fournitures de bureau
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

A FUIR !!!!

Publié le 2024-12-03

Une entreprise irresponsable et se moque éperdument de ses clients !

Une entreprise irresponsable et se moque éperdument de ses clients !

Avantages

Une très mauvaise expérience aucun avantage à perdre son temps !

Inconvénients

Boitier HS au bout de quelques mois. RDV impossible à avoir avant 3 mois. Passe par un prestataire. Demande de résiliation avec A/R pour manquement au contrat. Résiliation non prise en compte et facturation en continu. Injoignable. L'horreur et ça depuis depuis 1 an !!!

Yannick
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Entreprise malhonnête, à fuir!!!!

Publié le 2023-09-22

catastrophique au global, mauvaise interface, mauvais matériel peu pratique, contrat inarrêtable

catastrophique au global, mauvaise interface, mauvais matériel peu pratique, contrat inarrêtable

Avantages

// pas de véritable avantage à utiliser ce logiciel

Inconvénients

Service client inexistant, contrat résilié en 2018 et arrêt des prélèvement en juin 2023!!!! ne veulent pas rembourser les trop-perçus, insistent pour faire signer de nouveaux engagements, personnel peu fiable, aucun rappel à part du service commercial.

timothee
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

tres satisfait

Publié le 2023-05-20

C'était assez précis et facile à naviguer

C'était assez précis et facile à naviguer

Avantages

sa fiiabilitéVerizon a été très professionnel tout au long de ce processus et a respecté ses engagements et ses nominations. Lorsque nous avons des problèmes, le service client est toujours à portée de main.Nous sommes en mesure de surveiller tout type de vitesse et également l'utilisation non autorisée de véhicules. Nous sommes également en mesure de voir où se trouvent nos véhicules et de ne pas perdre un appel téléphonique.

Inconvénients

Je pense que le service mensuel est trop cher. Il semble que vous pourriez peut-être obtenir des incitations ou des réductions de prix.

Kineta
Kineta
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Verizon is my horizon!

Publié le 2023-02-15

Avantages

Offers quality service to its customers while maintaining a good attitude.

Inconvénients

Everything was fine to me, I haven't noticed anything negative about it yet.

Matt
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Verizon Connect works for us.

Publié le 2024-09-23

Overall we have been happy with the product. We would recommend it.

Overall we have been happy with the product. We would recommend it.

Avantages

Easy to set up and easy to use. Also simple to teach new team members the ins and outs of the product.

Inconvénients

Would have liked an easier solution to installing the transponder in the vehicle

David
David
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Exceptionally dissappointing - Verizon Connect (Multiple Contracts)

Publié le 2024-05-03

Extremely poor. Had to threaten Legal action to absolve our Company from 5G Contracts that should...

Extremely poor. Had to threaten Legal action to absolve our Company from 5G Contracts that should never have been facilitated given all other 15 vehicles with Verizon Connect devices were 3G relative devices

Avantages

Vehicle Tracking system worked well, online system was suitable for Company requirement

Inconvénients

Where do I start. Rather then write all and sundry in detail, I will list in point form the various issues that our Company has encountered with Verizon Connect, with the contracts and additional units constantly updated and facilitated due to new fleet vehicles and vehicle upgrades as would be expected with any sizeable Company Fleet requirement.

1. Lack of communication and supplied understanding from Verizon relative to product rollover at end of initial Contract (supplied in infinitely small fine print in Contract when should have been verbally relevant and in my opinion absolutely required information supplied in detail at the time of Contract agreement on numerous contract signing occasions)
2. Lack of communication relative to supplied and contracted 3G devices becoming redundant during the course of applied multi year contracts
3. Expensive cost value at $40 per month for each Fleet vehicle GPS, despite 17 various Vehicles in fleet ($1440 over the course of the Term, no additional discounts applied post the initial 36 Month Contract rollover period despite all Hardware costs being covered during initial 36 Month contract)
4. Prior Contracts rolled over despite 3G devices being redundant during the contracted period
5. Pressure applied to sign new multi year contracts with required upgraded 4G rollover devices, miscommunication relative to this requirement and held to debatable Terms and Conditions when this was raised as an issue
6. New contracts signed up after Verizon Connect was aware that 3G devices were to be made redundant, and 4G rollout was already in place through Verizon Connect - Our Company was absolutely not advised at time of order, Verizon supplied the new 4G devices at the time of order, then held these new Contracts as payout leverage against signing all other 3G devices (fleet of 15 in our case) across to multi year contracts when we requested payout figure on all exisiting Company contracts. Signing multi year contracts was not feasible due to many of the vehicles requiring upgrading at the time.
6. Incorrectly heavily inflated contract payout figure initially provided upon request amongst the numerous contracts that we had in place, once again this payout figure (over $10,000) was used as leverage to try and force us to sign new contracts for 4G migration on the 3G units supplied
7. Complaint Management system took many months to action, with overseas service controllers involved with limited english and understanding
8. Inept and forceful local Management here in Australia, who would not take "No" as an answer despite the questionable Business actions involved, eventually being forced to remove questioned Contracts, after external threats for remedial action also forced to be undertaken by our Company.

Cameron
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Asset Tracking Tool

Publié le 2024-10-14

Avantages

Great asset tracking score for fleets of vehicles.

Inconvénients

There were some connectivity issues but that was probably more on the location of the asset.

Tung
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Verizon Connect

Publié le 2024-08-03

Overall, the Verizon Connect is a great tracking systems for tracking the locations of different...

Overall, the Verizon Connect is a great tracking systems for tracking the locations of different vehicles and their locations.

Avantages

Verizon Connect Make tracking vehicles easy and keeping up with data about vehicles easy to complete reports.

Inconvénients

Sometimes, the tracking devices are not update correctly and customer service is needed to help assists with this issue.

LEWIS
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Verizon Connect is excellent

Publié le 2024-09-27

excellent tracking tool for mobile workforce and equipment

excellent tracking tool for mobile workforce and equipment

Avantages

helps reduce costs, increase productivity, keep up on vehicle maintenance

Inconvénients

no signal areas can cause dispatcher confusion

Marcos
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Navigation efficiency

Publié le 2024-05-09

Improvement in communication on and off the road. Making my drivers a lot more efficient

Improvement in communication on and off the road. Making my drivers a lot more efficient

Avantages

Is pinpoint and in real time knowing exactly where we are and how we can connect at any given moment is what I like the most about Verizon connects

Inconvénients

There's nothing I like least I could go on about the most

Loganne
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Lifepoint Health

Publié le 2024-09-19

Overall experience was good, it was a trial to see if we liked it and if it would be useful to us...

Overall experience was good, it was a trial to see if we liked it and if it would be useful to us and we would like to implement it into our ambulances.

Avantages

Verizon connect was very reliable and I did not notice any dead zones are areas where it would not update or I could not follow the GPS.

Inconvénients

While there were no dead zones that I noticed there were some places that it seemed to lag and did not update at the 30 second rate that it did most of the time.

Nathalie
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 9.0 /10

Can't go a day without Verizon Connect

Publié le 2024-04-13

I absolutely love Verizon Connect. It is very sophisticated and every fleet department should have...

I absolutely love Verizon Connect. It is very sophisticated and every fleet department should have it.

Avantages

I love the security of knowing where my drivers are, how long they've been driving, and knowing that our vehicles are secure as well.

Inconvénients

Nothing. I couldn't imagine managing my fleet without it.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Product & service

Publié le 2024-05-05

Avantages

[sensitive content hidden] was awesome, great communication, excellent explanations and follow up.

Inconvénients

Non at the moment, like the product and service.

Doury
Note globale
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Get away from verizon connect

Publié le 2023-05-18

Terrible

Terrible

Avantages

Price was competitive initially, but even a penny is too high for non functional products

Inconvénients

Everything, including product installation, product quality, customer service and technical support

Bernice
Note globale
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Verizon Connect

Publié le 2024-09-07

Great experience with the service and it could be better with a price reduction.

Great experience with the service and it could be better with a price reduction.

Avantages

Great service for the last two years with no issues or complaints.

Inconvénients

The price could be a little cheaper and more friendlier for the consumer.

Amanda
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Verizon Connect

Publié le 2024-09-25

Avantages

Verizon connect it's one of the most accurate GPS tracking programs I've ever used. It allows me to keep track my employees as they are in the field to ensure their safety which is my number one goal

Inconvénients

There's nothing I did not like about Verizon connect this is an amazing program and I highly recommend it

Olivia
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Optimis Corp Review

Publié le 2024-08-01

My overall experience has been great. The software is efficient when it comes to workforce...

My overall experience has been great. The software is efficient when it comes to workforce management software programs.

Avantages

What I like most about Verizon Connect is how easy it is to manage all daily operations in my office.

Inconvénients

There is nothing I currently have found that I dislike about Verizon Connect.

Drick
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Stay away from Verizon connect

Publié le 2023-10-18

It was one of the apps I would never recommend to anyone. There are better options. Use those...

It was one of the apps I would never recommend to anyone. There are better options. Use those options.

Avantages

None for the price that the change there are many many cheaper better options the this use at your own risk

Inconvénients

They had a hidden contract that they would put you in without your consent and will not allow you to walk away until they was paid for you leaving the app

John
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 0.0 /10

Oct 23...dont buy this product.

Publié le 2023-10-18

Up until recently it was just about ok. Real time tracking was about 90% good. By the time you...

Up until recently it was just about ok. Real time tracking was about 90% good. By the time you reported a problem it had resolved itself. Not much use if real time tracking is important. Recently the service is non existent. I have 2 new trackers in my office for 2 weeks waiting to be installed. Nobody has been in touch. Monthly fee is still being deducted. Buyer beware. Dont sign a D.D with this company. There has to be a better available. They continue charging even when the service is rubbish. No refunds.

Avantages

Nothing, at best it works well about 90% of the time. The rest of the time tracker crashes. You report it and a few hours later it is working again. Not much use if real time accuracy is important.

Inconvénients

Service now non existent, Oct 23. Fed up waiting for service to sort my trackers. No one in contact to explain what is going. I lie. Someone was on to me (Sinead?) wondering if I wanted to but some more of their trackers. What a joke. I told her my problems..."nothing to do with me, get in touch with customer support". Well I tried that. Still waiting for 2 new trackers to be installed.

Dudley
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

VERYY DISSAPOINTED IN SALES

Publié le 2023-11-03

Very shocked by the neglective behaviour of sales peolpe and customer service when you ask for...

Very shocked by the neglective behaviour of sales peolpe and customer service when you ask for contracts and when you want to cancel.

Avantages

The product overal is good. The product usability is ok

Inconvénients

The product overal is good. But the sales department is very tricky. A renewal for a 12 month subscription is done by a 38 month renewal!

Canceling renewals is almost impossible. The customer service and finance department say it will all be handled. But then the invoices keep coming in and even 1 year contracts are automatically renewed for years leaving you with 20K extra costs!!!

Utilisateur vérifié
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Customer Abuse - Unethical and illegal business practices

Publié le 2023-06-09

[sensitive content hidden] were going to contact me. I have never heard back from them. They do not...

[sensitive content hidden] were going to contact me. I have never heard back from them. They do not respond to emails; you cannot get them on the phone. I have been given case numbers, I have escalated cases, I have been in tears talking with these people. I am told there is nothing that they can do but escalate my case and the only thing I can do is wait for a call back that never comes. I have told them that I am in fear that my service will be shut off due to non-payment because I refuse to pay for Dispatch. I was told, “then pay for it.” I have been told that I have reached the highest point of contact in management. I have been trying for six months to rectify this situation to no end. I was told that the reason that I did not get a call back was that I had to escalate the escalation. I was told that there is nothing that Verizon can do to help me. I was told that they do not see the problem with them charging me for both Work and Dispatch simultaneously (it’s the same service- one is just newer than the other)I have email correspondence to back up all of the claims I have made. I have gone through EVERY SINGLE channel possible to resolve this issue. I have paid Verizon for the services I have used. Their employees have bullied, extorted, lied, and wasted my company’s time and money. I feel powerless. I have no recourse and Verizon knows this. Verizon knows that we need this software in order to run our company. In my opinion, Verizon Connect Reveal is nothing

Avantages

In December 2022, I received a phone call from a Verizon Connect Reveal Employee named [sensitive content hidden] pretty much bullied me into agreeing to another platform with Verizon. Furthermore, he lied about the product. [sensitive content hidden] informed me that the Verizon Work platform was scheduled to become obsolete in December 2023. [sensitive content hidden]also informed me that we were not paying for the “Reveal” platform although we were receiving service for it; this was due to an internal glitch in their system. As per [sensitive content hidden], the solution for Hallam was to move from “Work” to “Field Service Dispatch.” Moving to the “Dispatch” platform would provide us with both the services that “Work” and “Reveal” provide all in one program, and it would be cheaper than paying for both Reveal and Work. [sensitive content hidden] went on to tell me that if I did not move over to the “Dispatch” platform, Verizon would be forced to back-bill us for all of the months that they had not charged us for Reveal. At this point, I panicked. Our bread and butter is our work order system and if we were to lose this system, we would ultimately go out of business. We did not have the time or resources at that time to find a new platform, get trained on it, and roll it out. Therefore, I agreed to buy the “Dispatch” program. I signed a DocuSign and I never heard from [sensitive content hidden] again.I NEVER RECEIVED THE PRODUCT. To this date, I still have not received access to Field Service Dispatch nor have I been issued a use

Inconvénients

I still have not received access to Field Service Dispatch nor have I been issued a username. No one from their “onboarding team” has contacted me. I called and emailed and literally begged them to send me what I purchased. I actually used the words “I am begging you”. To this day, no one has provided me with this service. However, I am being billed $225 a month for this service. I have remained current on my bills with Work and Reveal because they are services that we use, however, I refuse to pay for Dispatch.I have spent HOURS on the phone with Verizon Connect Reveal trying to rectify this terrible situation. All I wanted was for Verizon to take the Field Service Dispatch off my bill and remove any of the charges that Hallam incurred due to this debacle. I would have continued using Reveal and work and paying for both, and we would all be happy.I was in contact with a man named [sensitive content hidden] for a while and he seemed like he was going to help me. He made the situation worse. He told me that he was going to get the Field Service Dispatch removed from my bill and fix our statement, but in the meantime, my contract was up with Work and Reveal, so he said I had to sign a new contract. Like an idiot, I trusted this man. I signed a contract, and I never heard from [sensitive content hidden] again. Just like what happened with [sensitive content hidden].I have spent hours on the phone with Verizon “Customer Support” I have been told that managers by the names of [sensitive content hidden]

Jennifer
Note globale
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Verizon Connect easy usage

Publié le 2024-04-15

Good easy to communicate and recommended it to friends and relatives

Good easy to communicate and recommended it to friends and relatives

Avantages

I use Verizon connect and its easy to communicate and reliable

Inconvénients

No I do not have any issues using this product