Yonyx - Avis

It helps us identify the exact reason for denials, and the date which we stored earlier, will helps in decision making

It needs be tie-up with any clearing houses, So that the denials will be Automatically loaded in Yonyx and we can final decision easily, and needs to add some add features like Voice search.

That it works most of the time on a daily basis

That it isn't consistently working well.

Yonyx has helped me grow my organization. It has been a partner in so many ways. It is user-friendly and easy to use. I have improved on my telemarketing tactics and overall quality of services is commendable. I have confidence on whatever decisions I make as a CEO. Yonyx has purely good intentions on inspiring and growing businesses. Try it.

None in my experience. I have not experienced the bad side of Yonyx if any. I like it.

Yonyx is a friend in deed. I have has enough time with it performing my duties. Very flexible and intuitive. The amazing features are focused on giving quality and consistent outcomes. I have all the love for Yonyx.

True to their words, Yonyx has delivered flawless assistance. I have not experienced any downside.

Its very easy to use and learn more about your company and product

east to use , very accessible, reliable, Critical

When you dont know what to do, the Yonyx is a best tool to navigate you in right path

Nothing else to elaborate since nothing

Ynoyx is very easy to use. it is completely user-friendly,

as of now, there is no cons as it is easy to use

The efficiency and adaptability definitely make my job easier everyday!

The script sometimes populates slower than what is best.

Technical support, Customer service and IT helpdesks

Customer experience sometime slows down due to downtime and unable to operate

Yonyx is very user friendly and the data it provides is extremely useful as well.

Speed in which it loads, can be very slow at times

it helps in diagnosing customer and resolve the issue

Yonyx is easy to use and you are able to access the scripts you need easily.

Haven't found any downsides or cons to Yonyx so far.

Functionality
Ease of Access
You'll see answers right away

Sometimes it doesn't have any complete steps based on issue

its help me lot to understand the customer problem and there solution

chart flow is little bit critical for come back to home page

I like the scripting and how accurate and perfectly worded it is. it makes our jobs extremely more easier.

Sometimes it lags and it pulls up the scripting late.

The product was easy to use. And make your work easier

Easy understanding Precise and simplified Used to learn difficult diagnosis in simple steps Helps in problem solving instead depending on other documents Personal skill and knowledge development

Detailed information can be added in content for detailed learning Further improvements can be done in the presentation Accessibility of the software should be improved

I use Yonyx for my consumer service job. It is Easy to use however has a few glitches here and there that could be work on that have to due with script population.

Sometimes the software glitches and the script does not show.

Best tool to make analysis of a product

Sometimes it is difficut to search for thr required content

It helps me select every question that I want to ask along with the answers

The interface was difficult to understand at first.

It is easy to use and navigate through the entire workflow especially for people who are new to the service and also to the system. It helps people to learn the process much faster.

There should be sufficient data needs to be provided in order for it to be working really well.

It provides resolution for every query with the feedback.

The interface was not easy to use at first.

I like that it helps me keep a smooth flow with the consumers.

Some time it does take a little while to load and when i get to the agent dispatch and they dont answer, when we assign another agent, i wish yonyx would add the new agent into the script.