Veriato Workforce Behavior Analytics - Avis

I like that it is very reliable. We have a dedicated server for Veriato and upgrades are smooth. Support is very fast and effective, they know their product.

Little hard to configure with all the firewall/antivirus. That's the only thing.

This software eliminates any question as to what the employee is doing on his/her computer. Since it records the screens, chats, emails, keystrokes typed, websites visited, and network traffic, it's a manager's dream. It even records locally on the hard drive while the devices are off the network. We have uncovered a wide variety of policy violations and crimes by utilizing this software, and the validity of the reports has never been questioned.

The data files take up quite a bit of space over time and database maintenance is a bit difficult until you get the hang of it. I run about 20 investigations at a time, so getting rid of old data files is critical on smaller servers. Remote and covert installation can be difficult at times, but once it's running, you don't have to do anything except review the results.

Simple to use for our employees, easy to gain reports

not flexible, but perfect for what we need it for.

It does capture what need to satisfy our compliance needs

Hard to setup and get configured. Requires a lot of maintenance to maintain.

Veriato Investigator is very easy to use. It does everything you need to keep an eye on your employees and make sure they are staying on track.

Investigator could use a UI/UX update to make it a but more user friendly.

Customer support is at least honest - i.e. when I ask whether such or such feature does not work or whether I did not set it up properly they admit that the feature is not working.

Design, interface, non working features. "New version" is just a simplified layer on top of the same old buggy features, with now LESS control over the settings.

Powerful and easy to install. It takes sometime to get up to speed on all of the functions of the software

Updates can be technical and time consuming

How it runs silently, and doesnot inhibit computer performance

Complicated to set up. If you get a new pc, the exact ID must transfer with the PC otherwise you use a seat license.

For the most part, the software captures what I'm looking for especially the screen captures. I also like the flexibility to see a wide range of data and the various ways I have to view the data captured. The reporting is also an added bonus.

Recently I've had the most trouble with capturing e-mail and internet browsing. I've also had issues where the software is working one day, and for no known reason, it just stops working requiring me to reinstall the agent. Granted, I'm not running the latest/greatest version of the Server nor client packages, but I still would expect it to be more stable.

Recording and the screen recorder. Easy to Use.

Constant blue screens and crashes. This happens on a regular basis. The problem is you are not a partner of Microsoft or any of the anti-virus companies. The solution resembles a bolt on system, and is great when it works but continues to experience a lot of issues. The software does not keep up with updates of operating systems and anti-virus's and is re-active when there are problems and not pro-active.

Veriato 360 is easy to set up and the user interfaces are very user-friendly. It records user activities and notifies the administrator when an event has been caught. This is a great employee monitoring software I think every company should have as parts of their security plan.

One of the issues I have is to access archived screenshots. It seems to only keep the recorded data up to a certain time period. I am also having lots of trouble with built-in anti-malware in the Windows 10. It will report Veriato 360 as a malware every time the monthly update applies.

The thing I like most about Veriato is the comprehensive features included. When reviewing a software for remotely monitoring our users, we had in mind that we only wanted to have a record of files that they were accessing or copying. In our first demo of Veriato, we were surprised to see the "DVR-like" functionality of being to watch a user's activity every step of the way from opening a share, copying a file, sending messages, attaching that file, etc. The fact that it records all of these screenshots and keeps such a small footprint is great.

The initial installation and setup was a bit of a challenge. We needed our Veriato server to be accessible publicly for external clients and also had to take some extra time to make sure our Antivirus did not interfere with the client software.

Veriato 360 is easy to use and is very affordable.

Product can end up using significant disk space so you have to plan your deployment carefully. This isn't really a gripe, but is the only con I could think of.

Well designed. Excellent user interface. No issues with setting up and getting running.

Ideally I would like monitoring enabled by default on all workstations and for the software to allow me query them.
When a demand arises, I can only monitor from deployment onwards and not historically.
I only have very few demands per year so justifying mass deployment to all workstations does not make financial sense.

I like what it can do and the information it can collect.

network version is a resource hog on the server and difficult to create exceptions for our managed antivirus software (Webroot)

It captures everything. It’s not super fancy in Regards to the future but it’s functional and clean. The software has a lot of possibility depending on the users you need to record.

The installation can be difficult on the client side due to antivirus and and the complexity of the software. The recorders also need frequent updating which requires a reboot of the workstations.

Lots of features to collect data. Ability to manage storage for recordings.
Light weight agent application. Fast performance

Conflicts with ESET AV. Hard to re-deploy all agents if the Veriato server got out of service

Easy to get running and setup. Summary feature is great tool for discovery.

Subscription model is difficult to work with in some cases and is not ideal in a real world scenario.