Zoho Campaigns

4,3 (298)
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E-mail marketing simplifié

Note globale

4,3 /5
(298)
Rapport qualité-prix
4,4/5
Fonctionnalités
4,2/5
Simplicité d’utilisation
4,1/5
Support client
4,3/5

85%
des utilisateurs recommandent cette application
Classer par

298 avis

Estelle
Estelle
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Logiciel d’e-mail marketing

Publié le 2023-10-29

Avantages

Zoha Campaigns est un bon produit d’e-mail marketing grâce à ces multiples fonctionnalités et facile à intégré. L’équipe d’assistance est bien organisée et rapide.

Inconvénients

Je continue d’utiliser Zoho Campaigns et je n’ai pas encore eu de problème. Je le recommande.

Helene
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 8.0 /10

Zoho Campaign pour mes campagnes email marketing

Publié le 2023-02-24

Avantages

Je peux gérer ma liste de destinataires et envoyer en 1 clique ma campagne par email

Inconvénients

je n'ai pas de point négatif à remonter par par rapport à mon utilisation

Siva
Siva
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Extraordinary tool at budget price

Publié le 2023-10-16

Now I can add more contacts with maximum monthly sends

Now I can add more contacts with maximum monthly sends

Avantages

Extraordinary tool for email marketing to send bulk emails. Its the only tool with more contacts plus more send at a budget price

Inconvénients

They have premium templates but they can add few more

Alternatives envisagées 

Brevo

Pourquoi choisir Zoho Campaigns 

price

Logiciel antérieur 

Mailchimp

Pourquoi passer à Zoho Campaigns

price. maximum monthly send
Balaji
Note globale
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Best option email marketing for small business

Publié le 2022-06-29

Wide verity of options available in the tool and their constant improvement of the product. I can...

Wide verity of options available in the tool and their constant improvement of the product. I can campare the tool which I was using in 2009 and the difference now. There are more in terms of features introduced and look and feel of the platform has been changed a lot. This is one of the best Indian based platform for small and medium business

Avantages

Continues improvement of the product and more number of features available to manage your email marketing campaigns. the ability to test the dynamic content is one of the good feature they added to the list. Predefined automation flow which sync with CRM toll is one of the great feature.

Inconvénients

Sometime, the platform runs slow. It's really pain to manage when it perform very slow. Some of the templates looks good on the platform where as the same have issues. Specifically the compatibility across multiple email platforms need to be improved.

Alternatives envisagées 

SurveyMonkey

Pourquoi choisir Zoho Campaigns 

We used to face the campaign get block and reason they state as spam. It get hold for some time and we used to connect with support team multiple time.

Logiciel antérieur 

Mailchimp

Pourquoi passer à Zoho Campaigns

We started used way back in 2007. That time we used to have all the features for free and Zoho is the first option use to chose and also we were using Zoho CRM before we start using the campaigns.
Kristen
Note globale
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

Does NOT sync well with its own CRM product!

Publié le 2018-08-02

For the price, its stated complement of features is good. The fact that it does not FUNCTION as...

For the price, its stated complement of features is good. The fact that it does not FUNCTION as stated and it's almost impossible to get in touch with someone who is able or willing to help makes it, in my opinion, basically worthless.

Avantages

In theory, having a CRM and Campaign product from the same company would seem to be ideal, right? Seamless integration, real-time syncing, etc. Or at least that's what we had hoped to experience.

Inconvénients

The CRM and Campaign modules DO NOT sync in a timely or accurate fashion. We have had multiple campaigns put on hold, have had a hard time reaching anyone in customer service, cannot get anyone on the phone or to answer an email in under a week, people have opted out and yet continue to receive emails, and on and on. Reporting is buggy, syncing is laggy, the fields don't match between CRM and Campaign, etc. We have heard "hmmm, that's weird" from customer service when describing the problems we've encountered. We've been given business cards from Zoho employees we met IN PERSON with phone numbers that go to unattended mailboxes and we can reach no one. It's by far the least satisfactory software and customer service experience I have been party to in my life...and I have worked for a software development firm as well as in technical support for a peripherals manufacturer.

Jennifer
Note globale
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Zoho Campaigns review by Jen

Publié le 2023-04-01

Avantages

Recent face-lift made it easier to work with. There were new anti-spam updates too.We got new subscribers by using their embedded forms. The product is easy to use but has help pages at the ready just incase. I had no problem with custom fields and that was a relief.Integrates with the Zoho-verse of products.

Inconvénients

Price can spiral if you don't keep track of your "credits", there are better contenders in the value for money category.

Alternatives envisagées 

MailTrack et Mailchimp

Pourquoi choisir Zoho Campaigns 

The idea of an all inclusive platform was appealing. I was not unhappy with campaigner at all, wanna make that clear.

Logiciel antérieur 

Campaigner
Harry
Note globale
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Excellent Value

Publié le 2023-08-29

Since we've begun using Zoho Campaigns we've found the initial setup to be pretty smooth. The user...

Since we've begun using Zoho Campaigns we've found the initial setup to be pretty smooth. The user interface is helpful and intuitive when setting up campaigns. Zoho Campaigns has allowed us to reach more leads than ever before and has kept everything very organized so we know what is going on.

Avantages

Zoho Campaigns is ideal for small to medium sized businesses who want access to big business marketing tools. They make it very easy to setup contacts, create campaigns, and track campaign performance. Before we using a very manual process, but Zoho and streamlined everything and made it very simple.

Inconvénients

The Zoho training was not the best, but we found that we are able to learn most of the features on our own and have been happy overall.

Regie
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ZOHO Campaigns- Why use anything else?

Publié le 2023-09-19

Easy to use. Great and quick support.

Easy to use. Great and quick support.

Avantages

Easy to learn, use and access. I like the integration features.

Inconvénients

None at this time. I've used other email marketing software and this is the best

Kule
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Sms marketing

Publié le 2023-10-04

Avantages

I use zoho campaigns for Sms marketing and it gives the best outcome because Sms message easily reaches to anyone in the short period of time

Inconvénients

Zoho campaign simplifies marketing in the way that Sms marketing is easy to do

Colin
Colin
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Powerful email marketing campaign management

Publié le 2018-09-20

Zoho Campaigns is a powerful email marketing manager that tends not to get the same kind of...

Zoho Campaigns is a powerful email marketing manager that tends not to get the same kind of exposure as the better-known autoresponders and martech products, but it should definitely be on the radar of any SME planning to run their own email marketing in-house.

Zoho Campaigns will need a lot of configuration initially (as would any similar product) to get your branding, workflows and compliance details set up, but once configured it would be possible to delegate a lot of the day to day running to non-technical staff.

Zoho has done a lot of work on GDPR compliance, can handle consent campaigns and self-serve subscription preferences well.

Zoho Campaigns can be used as a stand-alone product, but is also included in their Zoho One suite offering which is fantastic value for micro businesses if you want to take a different route from the Microsoft Office 365/G Suite mainstream. The integration with

If you are just sending out the odd newsletter to a small list, you probably don't want something that has the sophisticated options that Zoho Campaigns offers.

However, if you are a business looking to manage, test and optimise your email marketing or if you are planning to take your email marketing in-house from an agency - and you have the knowledge and experience to be able to configure it - Zoho Campaigns could be a good solution.

Avantages

- integration with G Suite and Zoho CRM
- nice analytics dashboard
- A/B Testing
- Personalised content
- Includes features normally only found in much more expensive martech products
- Good solution for handling GDPR compliance
- Easy to configure sign-up forms on web pages, e.g. in Wordpress

Inconvénients

- Lots of options to configure; expect to spend quite a bit of time getting this setup initially
- Some newsletter templates not brilliant, so expect to spend some time getting the look and feel you want
- Interface not always as intuitive as it could be

Michael
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Digital Marketing HQ Platform

Publié le 2024-05-04

Avantages

Tremendous sales analytics and optimisation.
Reliable cloud CRM for optimum customer engagement.
Customer retention and prospects gain.

Inconvénients

Nothing to complain because it fully meet all.

Charles Boampong
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Engaging Email Marketing Software

Publié le 2023-11-23

I like the user-friendly interface; it makes it easy for all my team members with little or no...

I like the user-friendly interface; it makes it easy for all my team members with little or no technical background to use it.

Avantages

The integration with Zoho CRM provides cohesive environment for managing customer data and executing targeted campaigns.

Inconvénients

I find the pricing structure of Zoho Campaigns to be complex, and cost can increase based on factors such as the number of subscribers.

Derek
Note globale
  • Secteur d'activité : Design graphique
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

A power tool... when it's working properly

Publié le 2020-12-22

Overall, the experience has been good, but it's taken a lot of work to get to this point. Admittedly...

Overall, the experience has been good, but it's taken a lot of work to get to this point. Admittedly, we may be stretching the system a bit more than the average user, but we're not doing anything groundbreaking. I've had to (through testing and trial-and-error) get everything working myself because often times the first-tier of support doesn't understand the software that well. Second-tier support has almost always been extremely helpful, but you're usually stuck waiting a couple days to hear back from them.

Avantages

We're using workflows in Campaigns to send automated messages based on customer data, and have created quite the intricate web of workflows over the last year. While it's taken some trial-and-error to get things where we want, we have a 12-week long program that runs without any user input, allowing us to focus on elements of the program that DO require our attention. One of the main reasons we went with Zoho Campaigns (and CRM) was the monthly cost compared to other options.

Inconvénients

There are occasional times when the workflows fail to run properly, and this causes me MAJOR headaches. For example, I have a weekly workflow that starts on Tuesday morning with an email, then sends another email on Friday, and finishes with a move to the "next week" workflow the following Tuesday. If the system hiccups and "misses" the window for that Friday email, the user sits in the workflow until NEXT Friday, and does not move on to the next week as they should. As a result, I've had to build failsafes into my workflows that allow me to manually force folks into our out of weeks (ugh!).

Deepa
Deepa
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Started my Email Marketing carrier with Zoho Campaign

Publié le 2022-04-27

Avantages

I started my email marketing carrier with Zoho Campaign. The user interface is simple and easy to use. We can integrate this with Zoho CRM. Easy to upload contacts, Create segment, Manage unsubscribers and check user activity. Best fit for sending regular newsletter.

Inconvénients

The majority of emails sent end up reaching SPAM or Promotional folder. Takes more than usual time to complete IP warm up.

Alternatives envisagées 

Mailchimp
Bhuavneswaran
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Amazing Product

Publié le 2023-10-10

Zoho Camapaigns are our go to email marketing solution that we use to send updates to our customers.

Zoho Camapaigns are our go to email marketing solution that we use to send updates to our customers.

Avantages

It's native integrations with Zoho CRM another zoho ecosystem, are amazing. We are able to use these tools to dynamically segment our users and send them the weekly and daily news reports that you want to send. Also, the automatic unsubscribed users across all the email list is also a great feature so we don't annoy our users again and again who want to be removed.

Inconvénients

Maybe one thing that I dislike about Zoho campaigns is that they could actually work on a lot more customization and it comes to graphs and charts. But then maybe this is very specific to my industry, but I think adding on top of that would be super useful for us.

Sadhan
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best ever software used for Email Campaigns

Publié le 2020-11-25

Yes I am using since late 2017 and day by day they are improving their features. Their customer...

Yes I am using since late 2017 and day by day they are improving their features. Their customer support is amazing. I never seen such amazing support provide by any other company.

Avantages

There is whole bunch of features they have placed for email marketing campaigns, we used templates where advanced design with call to action segment added, we just putted our information and created our campaign.

There is integration method works very smoothly

Inconvénients

As such I haven't discovered, but yes they can add more IT & Web Services related templates, so user will easily pickup their desired design in that particular field.

Natalia
Natalia
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Easy to use email marketing tool

Publié le 2021-06-12

When you are already working with Zoho CRM it makes it easier to send campaigns and have a better...

When you are already working with Zoho CRM it makes it easier to send campaigns and have a better database management.

Avantages

It is easy to use, you can create your own HTML campaign, use a template or the drag and drop builder. If you use it with other Zoho products you can sync the database available or upload you own. You can schedule the campaigns in your time zone or in the recipient time zone.

Inconvénients

The drag and drop has some bugs from time to time and the platform performs better when you use it with other Zoho products.

Jeff
Jeff
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Best Platform for Small Business

Publié le 2023-02-14

Always be ok, nothing to say about it.

Always be ok, nothing to say about it.

Avantages

Integrations with CRM and another solutions Zoho like: Zoho Sign, Zoho Bigin, Zoho CRM and Zoho Mail.

Inconvénients

Automations with channels. Using WhatsApp, SMS and Emails integrated.

Michael
Michael
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ZOHO Campaigns manages 8,000 person newsletter

Publié le 2019-03-05

The team at ZOHO Campaigns have been very responsive to any questions. I also like that once you...

The team at ZOHO Campaigns have been very responsive to any questions. I also like that once you build up a list you can manage the list in Campaigns. Overall been very easy software to use on a daily basis.

Avantages

I use ZOHO Campaigns to send out a daily 8,000 person newsletter. I have used ZOHO Campaigns for nearly 10 years for my newsletter. What I like is the ability to cut and paste HTML content into a template and create the newsletter in a couple of minutes.

Inconvénients

I would like there to be more subscriber reports in ZOHO Campaigns. Perhaps could be a way we could customize the subscriber reports a little better.

Mukesh
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best for email marketing

Publié le 2023-10-19

We have been using zoho campaigns from last 16 months and find it quite useful to deliver our email...

We have been using zoho campaigns from last 16 months and find it quite useful to deliver our email campaigns. Its dashboard is very easy to use and even a newbie can handle it efficiently. We found Zoho deliverability of best class and we are getting more than 25% open rate for most of our campaigns. Highly recommended

Avantages

Easy to use.Less expensive Contact management is of best level.Campaign reporting is in very detailZoho support staff responds quickly.

Inconvénients

Can offer some discounts for long term users.

Nikita
Note globale
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Weak and Confusing Marketing Tool

Publié le 2023-11-22

Support replies are terrible and never really help either the problem had already happened and fix...

Support replies are terrible and never really help either the problem had already happened and fix is not needed or they just confirm that there is an issue.

Avantages

It is versatile and strong. Zoho campaigns has a lot of functionalities and connections to other Zoho tools.

Inconvénients

It is not reliable in formatting, deliverability, reporting.
The emails will look worse than from the competitors.
There is no custom localization.

Esther
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Zoho Campaigns Review Published & Established by Esther

Publié le 2024-05-01

Avantages

Zoho Campaigns enables me to schedule and send mass messages to customers in real-time.

Inconvénients

It offers few templates for creating and personalizing messages.

Bharat
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Campaign Management in your budget and easier to use

Publié le 2023-10-09

Avantages

All features like contact management, campaign management and engagement monitoring all are great.

Inconvénients

Didn't face any issues as such which can be listed under cons.

Óscar
Note globale
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I used Zoho campaigns for comercial purpose, sending offers and tracking them

Publié le 2018-07-24

efficiency and performance in the sales process

efficiency and performance in the sales process

Avantages

Zoho campaigns is a useful tool without license, you pay per use so that is a great advantage if you want to monetize your sales Budget as a direct cost. The way to billing is as a prepaid bonus that allow you to sent a certain numbers of email. Other funtionality quite interesting is the templates because you can reuse email frammes and later on edit them. That sabe a lot of tiem and money.

Inconvénients

I am not happy at all with the feasibility of the tracking tool. I could test it againts other apps like Google Analytics and the results were significant differents. Than make me think that the utility last less time.

Kyle
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Easy to use

Publié le 2019-09-17

Overall, we are happy with the program compared to franconnect.

Overall, we are happy with the program compared to franconnect.

Avantages

We are able to customize our campaigns to do exactly what we want. Automated emails is essential drawing interest for our different franchise brands.

Inconvénients

My role isn't creating the campaigns but I know sometimes there are errors that wrong emails get sent out. May be user error on our admin.