Zoho People - Avis

Avantages :avec une liste de fonctionnalités exhaustive nous avons une facilité d'utilisation. on a pas besoin des séances de formation avant de l'utiliser ; aucun autre fournisseur n'a autant de fonctionnalités pour le prix. Fournit des équipements petits et grands, mais peut être appliqué à des équipements encore plus grands.

Inconvénients :Les fonctionnalités du produit rend sa compréhension très difficile. De plus, de nombreuses fonctionnalités du produit sont contrôlées par incorporation, ce qui rend son utilisation plus difficile. L'utilisation de cet outil élimine le besoin pour les RH de gérer les demandes de vacances. L'accès mobile est un peu compliqué qu'il faut se connecter au PC .

Zoho est un outil aux nombreuses fonctionnalités qui permet de gérer facilement des projets, une équipe, leur attribuer des tâches etc. De plus la version gratuite permet à une petite entreprise de facilement gérer les plannings.

Cependant la version gratuite de Zoho limite trop vite les fonctionnalités qui permettent d'avoir une planification plus souples des agendas, des taches, des heures etc. Et l'ergonomie de l'application n'est pas optimale.

1. Mobile application availability.
2. Simple and easy to use.
3. Gain complete transparency over the workforce in the organization.

1. Speed of the Mobile app needs an improvement.
2. UI could get better.
3. Customer support could improve their turnaround time.

Zoho People is the complete package for performance management, attendance, leave tracking systems, and generating reports for each and every feature available in the organization.1. You can track and check whether your leave balance is correct.2. You can easily fill forms for reimbursements like internet and attach the proof as well.3. It shows you complete details of your organization and the team members in it. With the help of an organizational tree, you can find the details of the person you are looking for.4. There is a separate feature for announcements. You can easily make announcements throughout the organizations.5. Performance can easily be measured by Zoho. We can set goals, show progress, do self-appraisals and finally get the review from our seniors. It can be really helpful in bridging the gap between expected performance and the actual performance.

The only con that I find in this software is that sometimes when you click on check-out, you are still logged in (Maybe because of a technical glitch) and then you have to send your attendance for regularization.Rest everything is good.

Not much really, I thought that the product didn't really offer much in the way of capturing the data that I needed.

It wasn't easy to query the information that was needed and pulling reports was very difficult.

It is very easy to use and also it has the easiest access.

As of now, there is no such cons which I would have seen or use.

Easy to keep track of employees daily working hour record. Very user friendly to create online forums. Even yearly leaves and holidays can be tracked very easily. It saves lots of valuable time for feeling time sheets in a spreadsheets. All these features are done here dynamically.

Zoho people mobile app can be enhanced similar to zoho people web page version. In mobile app still I struggle to find the user details including user's document, marksheets and certificates. Even won't be able to upload documents(Ids like driving licence, office id..etc )in it.

Zoho People has delivered and surpassed expectations. A cloud solution that covered our HR needs end-to-end. I liked the most hoe intuitive it is to use, no training whatsoever was needed to new employees to get them started using Zoho People. Only the common since everyone who has every used a web application was needed.

The latest version also looks great, the user interface had a more than welcome update.

In prior versions there were some glitches here and there, but the support team has proved to be excellent as they managed to iron out all those little glitches in the most recent version.

The dashboard is very good and we can customize it using various templates available. The HR can keep track of the in-time and out-time of the employees, can check the time they spent on completing a task or an event. We can use this application on any device which is very helpful.

The mobile application is a bit outdated and lags a lot. The user interface is a bit confusing, especially for the administrator and can be improved. More templates can be added and more customisation options needed for the dashboard.

I like that it has a lot of features and they are easy to use for tracking time and attendance.

Not much that I don't like, Just there are so many same buttons that can actually be clicked accidentally and affect the time tracking.

Can keep track of performance, attendance, and Leaves of the employee.

For convenience, frequently used functions must be automatically added to an accessible menu.

Saving A LOT of time for both employees and HR team. Ease of tracking leaves, applying for them and getting approval from the supervisor, tracking work time and, last but not least, payroll documents in one place.

The only thing that comes to my mind, is a tiny detail: if You are making regularization for a month (in timetracking), You have to input hours for each day separately. But well, fair enough.

Zoho is very economical software as compared to other softwares. It is a complete solution to manage employees life cycle right from hiring till retire/termination.

This is a good software and I would suggest that the company should invest in creating a better support team. The support provided is slow as compared to others.

The UI and UX of the tool is great. It has all the functionalities that are needed in a system. PMS is great to begin with, it replaced out excel sheets with something efficient. Time tracking and notification emails for logging in and logging out is there.
Makes our lives much easier

I have not felt the system lacks anything as if now. We compared this tool with ceipal workforce at the time of purchase and zoho is in a different league all together.

Helpful for the cost. It has most the tools needed to have employees clock in and out. It gets the job done.

There are many bugs with this software. First, the latency with the check in/out button, and the errors on the phone app is not actually clocking in and out when you know you specifically did. happened with every one of my employees including myself. it has time sheets, also included in Zoho projects, and for some reason, they do not integrate. They are both Zoho!!! lastly and most important. Attendance hour report, used at the end of the pay day does not give me the correct time. I have audited these report and they are always a few minutes off. it seems like they have seconds included when it only shows hours and minutes. I DO NOT BELIEVE THIS IS COMPLIANT TO U.S. REGULATION!!!

Zoho People is very user-friendly for the organization who is willing to automate their HR processes for the first time.
Onboarding team of Zoho People provides a great 1 to 1 support to make end user comfortable with the functionalities of the software
Flexible tool to match your organization's HR processes
Covers most of the aspects of HR except payroll

Post onboarding of the tool, facing challenges with the support team as every time new engineer will get assigned to you
No function available for recruitment management so it won't solve your hiring purpose

I can't recall any feature that I like the most. And, why do you need 100 characters worth of positive feedback?

1. The check in and check out process. I forget to check in and check out, which I think is basic human tendency. You could eliminate that by automatically checking in when I connect to my office's wifi network. You could at least display a notification to checkin.

2. Notifications could also be used to remind me to regularize if my attendance for the previous day is not fulfilled as per my company's minimum 9 hrs. You could at least display an option to regularize when we click on the day which is marked absent/half day in the 'attendance -> views' screen itself (there's a lot of space to add a button). This way, there's no need to go to another page and select the date to regularize.

Implementing Zoho People helped us automate some of the processes, such as leave requests, birthday celebrations, annual reviews reminders. I appreciate very much the flexibility of the platform, it is very customisable and supports particularities for various types of companies.

I had a tiny language barrier while implementing the platform. I can't think of anything else.

The ability to add new modules and options and create customized sections really makes it easy to organize the entire program to best suit your needs.

Some of the customized sections and lists have limited mobility and usage when you try and analyze or work with the data you've entered. Some more options that allow further analysis of data (as in other zoho programs) would be nice.

Tons of features that some of the other time tracking programs don't have

Not the most user friendly. Then on top of that you are lucky to get anyone to respond to customer support inquiries.

Its highly secured as it need a otp to login into the accounts. The training manuals and learning database could be created so that the employees get the access to these information with ease.

I found the interface bit confusing. It could be modified a bit created it more user friendly. Getting tbe list of holidays within the calender was bit difficult and took my time to find it.

Nice functionalities, such as intuitive leave calculation by employee start date, forms customization, and field-level permission. Having a mobile app is also very convenient.

Having a chat functionality for customer support is a great idea and being able to leave offline messages for support to get back to is also good. However, in general, customer support is very bad:
1. Very slow response time. I was so disappointed after buying the product because after receiving an email to say that a training will be scheduled, no one initiated contact with me after that for almost a week. Even following up myself and even calling the hotline, it took many many days before I was contacted about it.
2. Poor English comprehension of the customer support, especially through verbal communication. A short conversation would have been possible if the original question was properly understood, to which the answer is "No such functionality."
3. Lack of familiarization with the product. Simple questions were not answered on the spot (thru chat) and a lot of verification needs to be done on whether or not a functionality exists. Even after much verification, I was told that it can be done and a call was scheduled to walk me through, but after another lengthy discussion turns out there's no such functionality.

Love the UX and the UI. I also think the timestamp feature is super. I can also set it to a certain geographical area. Awesome!

Staff can't edit their personal details themselves. In the event where there are issues like name spelling error and such, they can't be edited individually.

It is very easy to use and keeps our employee database very easily updated. It has almost a fiully employee cycle from employment do dismissal/resignation.

Does not have ontergration with Zoho Payrol if you are not in the USA or India hence requirring expenditure in a third party payrol solution.

I like that my coworkers can be contacted via this platform through many different methods, but the chat is the best.

The setup is the most difficult in that you need to accept everyone and add them to the different teams they need to be a part of and the different chats of events, projects, or planning sessions. But once they are in there, it works great!