When I Work - Avis
When I Work
Note globale
Filtrer par
Taille de l'entreprise
Temps d'utilis.
1136 avis
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
When I Work est un logiciel de planning
Publié le 2023-09-20
Avantages
La planification en temps réel de When I Work est très efficace
Inconvénients
La fonctionnalité de gestion du temps doit être améliorée
Réponse de When I Work
Hi Laureine,
Thank you for your time in sharing this review with us.
We are glad to hear that you're finding the scheduling feature to be an efficient option for your workplace.
If there is any specific feedback or issues you're encountering with Time Clock & Attendance, we'd certainly be happy to help. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ to connect with our Customer Care Team.
Thanks again for your time.
Best,
Chelo
- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Gestion de temps
Publié le 2023-09-18
Avantages
Très facile à utiliser avec un interface conviviale, il permet de gagner du temps, création et modification des horaires des employés
Inconvénients
Il est des fois difficile de planifier la disponibilité en entier
Réponse de When I Work
Hello Issifou,
Sarah here from the Care Team at When I Work.
Thank you for taking the time to review the When I Work app and provide your honest and thorough feedback.
We are thrilled to hear that you find the user interface easy to use and that using the software saves you time. That is crucial when running a business!
Regarding planning availability, we would love to hear more about this and any feedback you have. When you have a moment, please submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ with any details you can provide. This will enable us to review and track this feedback for future developments.
Thank you, again, for using When I Work and reviewing the features. Please don't hesitate to let us know if we can ever be of further assistance.
Take care,
Sarah
- Secteur d'activité : Internet
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
word
Publié le 2023-02-25
Très utile à utiliser
Très utile à utiliser
Avantages
Très utile pour l'utiliser pratique simple
Inconvénients
Il faut payer tous les mois D d''d'dkdkkd
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great software for teams of all sizes
Publié le 2019-07-25
I've been using this software for 5 years, first as an employee then as an employer. Ease of use...
I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.
Avantages
- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use
Inconvénients
- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.
Alternatives envisagées
GingrPourquoi passer à When I Work
The hourly staff scheduling that comes with Gingr leaves a LOT to be desired and has a lot of catching up to do to even be basically useful.Réponse de When I Work
Hi Trish,
Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!
Best,
Amanda
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
When I Work is the go to time tracking solution I recommend to all my accounting clients
Publié le 2023-06-25
Overall When I Work is a great time tracking solution. It works well, and the report outputs are...
Overall When I Work is a great time tracking solution. It works well, and the report outputs are easy to work with when running payroll. The only thing that could improve is that the sync feature would work with Quickbooks simple start and essentials. Currently the sync function only works with quickbooks plus and above, and not all my clients have a plus level subscription, adding manual entry for payroll.
Avantages
The ability for employees to clock in from their smart phone and the system logging their location is very useful. The chat feature also helps employers to communicate the days tasks quickly.l
Inconvénients
The pricing structure seems to always be changing and every time I recommend it to a new or existing client, the current pricing is different than what my other clients are on. I need to be constantly checking the newest pricing before I recommended and begin setup for new accounts.
Alternatives envisagées
QuickBooks TimePourquoi passer à When I Work
I have tried other time tracking solutions but they all were a little clunky on the admin side when making adjustments. When I work has a spreadsheet like layout that makes it every easy to visualize and make adjustments.Réponse de When I Work
Hi Luis,
Shab here from When I Work. Thank you for taking the time to write us such an amazing review. Our Customer Care team would be happy to help you out with any questions you may have. Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance if needed.
Thank you again for your review!
Warmly,
Shab
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Simple and Easy Scheduling
Publié le 2024-11-21
It was alright. It did the job, it was easy to use for scheduling and organizing teams although I...
It was alright. It did the job, it was easy to use for scheduling and organizing teams although I wish it had an option for clocking in and out and looking over timesheets
Avantages
Scheduling is easy and everyone can have access to it
Inconvénients
Employees are not able to clock in and out in the app which would make it easier.
Réponse de When I Work
Hi Shania,
This is Dawn from When I Work. Thank you so much for taking the time to leave such amazing feedback! We truly appreciate all of the positive things you mentioned, as well as the opportunities for growth.
I’d love it if you could reach out to our Care Team by submitting a ticket using the following link: https://help.wheniwork.com/submit-a-ticket/. We’d like to investigate and resolve the issue you're experiencing with employees not being able to clock in and out of the app.
Looking forward to hearing from you, and thanks again for your feedback!
Warmly,
Dawn
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
When I Work is Easy to Use and isn't packed with bloatware
Publié le 2024-10-31
When I Work has been great, the UI is easy on the eyes and everything feels intuitive and up to...
When I Work has been great, the UI is easy on the eyes and everything feels intuitive and up to date, and doesn't feel bogged down with a ton of stuff that isn't needed for scheduling purposes like you will find in most of the legacy scheduling softwares.
Avantages
The best part about using When I Work is that people can drop, pickup and reschedule their own shifts. If two people want to swap it's easy for them to do it themselves without having a manager intervene.
Inconvénients
The part I like least about When I Work is the inability to save my filters or views. We have multiple retail locations and employees switch back and forth between locations so it is nice to be able to open When I Work and be shown the schedules for all locations right away, instead, every time I open the webpage it defaults to only showing me the people that are at the same physical location as myself and I have to go in and manually select the other locations for it to show up. It is at most a minor annoyance and not a deal breaker.
Réponse de When I Work
Hi Dakota, Thank you so much for leaving such a wonderful review of our app! Your feedback about saving filters is appreciated, as we are always looking for ways to make improvements.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Good for the Basics!
Publié le 2024-10-28
I'm happy that 'When I Work' wraps schedule and time keeping into one for a seamless experience....
I'm happy that 'When I Work' wraps schedule and time keeping into one for a seamless experience. However online ticketing and live chat, and no phone support make it hard to address issues quickly as tickets take time
Avantages
I really like the employee scheduling tools, easy to create employee schedules, with templates or past weeks, taking into account time off and availability requests. Also shift swapping on the mobile device give flexibility to the team
Inconvénients
I wish proving was per location instead of per employee. If you have a small location its in your favor, but works against you if you have a large headcount.
Réponse de When I Work
Hi Julia, Dawn here from When I Work. Thank you so much for your thoughtful review! We’re so glad to hear that you appreciate our employee scheduling tools and the flexibility they provide for your team. It’s great to know that features like shift swapping and availability requests are making your scheduling process easier.
We truly understand your concern regarding the pricing structure. Your feedback is invaluable, and we’ll certainly consider it as we work to improve our services.
We’re also glad that you find the integration of scheduling and timekeeping beneficial! We understand that quick support is important, and we’re actively looking for ways to enhance our customer support options. Your comments will help us in that effort.
Thank you again for sharing your thoughts, and please feel free to contact our Care Team if you have any other feedback or need assistance with anything:https://help.wheniwork.com/submit-a-ticket/.
We're always happy to support you in any way we can!
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
When I Work is great
Publié le 2024-11-25
This app is great. It's the easiest scheduling app there is. Not much to it but employees can...
This app is great. It's the easiest scheduling app there is. Not much to it but employees can message each other about any work related things or give shifts to each other. The schedule is easy to read and it even has time tracking so we can clock in on it.
Avantages
I love When I Work and it's easy to follow app. All of the important things like schedules and taking shifts is easy to access and manage. It also has a team messenger so we can communicate on there.
Inconvénients
I do not have any cons about When I Work
Réponse de When I Work
hanks for the great review! We're so happy to hear you're enjoying the app, and we'll continue working hard to meet your expectations
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good product for scheduled
Publié le 2024-10-17
Overall a good product and nice for what we need
Overall a good product and nice for what we need
Avantages
Nice platform and set up. Easy to look at.
Inconvénients
Constantly signs out employees, so have to log back in frequently
Réponse de When I Work
Hi Holly,
Shab here from When I Work. Thank you so much for your feedback! We love to see that you and your team are enjoying the app.
Our Customer Care team would be happy to help your employees out! If they can please submit a ticket at https://help.wheniwork.com/submit-a-ticket/, we'd be happy to help!
Thank you!
Warmly,
Shab
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Work with When I Work
Publié le 2024-11-02
Overall, this is a great app for busy people who need an on the go scheduling app. I can quickly...
Overall, this is a great app for busy people who need an on the go scheduling app. I can quickly check my schedule and make changes when I need to. I am sure this is a lifesaver for employers trying to schedule multiple positions, especially, with a lot of part time workers.
Avantages
When I Work makes it easy to schedule around my available times. I can also pick up or drop shifts when I need to.
Inconvénients
It seems like I get logged off too often. I want to stay logged in for easier access. I'd like to have the option to mark shifts I am interested in and get a text message if they become available. Maybe this exists, but I need a quick way to modify my notifications and receive alerts.
Réponse de When I Work
Hi Joe!
Thank you so much for leaving a review for our app—we truly appreciate your feedback! Regarding the issue of being logged off too often, we definitely want to improve your experience.
Please reach out to our Customer Care team by submitting a ticket at the link below, and we’ll be happy to assist you with marking shifts you’re interested in and staying logged in for a longer period of time.
https://help.wheniwork.com/submit-a-ticket/
We look forward to helping you get the most out of the app!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Happy Customer
Publié le 2024-10-31
My overall experience with When I Work was pretty good.
My overall experience with When I Work was pretty good.
Avantages
What I liked most about When I Work is that it's great for a start-up company.
Inconvénients
What I liked least about When I Work was that employees could go in and enter their own time worked.
Réponse de When I Work
Hi Sharonda, thank you for taking the time to rate us! Your feedback is certainly valued and will be extremely helpful to our team! We're glad to hear you've has a positive experience!
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Exeptional App for Scheduling Workers
Publié le 2024-10-18
I find that When I Work is a seamless way to schedule shifts for my part-time job. With When I...
I find that When I Work is a seamless way to schedule shifts for my part-time job. With When I Work, I can view and pick up shifts quickly without being distracted from my full-time job. In addition, I can request to drop a shift or pick up a dropped shift. There are a lot of great features to assist with scheduling numerous part-time workers, but as a worker, the ease of choosing shifts once posted is what I like most. I also like that I can sync my shifts with my digital calendar.
Avantages
There are a lot of great features to assist with scheduling numerous part-time workers, but as a worker, the ease of choosing shifts once posted is what I like most. I also like that I can sync my shifts with my digital calendar.
Inconvénients
There isn't anything that I do not like about When I Work. In the two years I have been using this app, I haven't experienced any difficulties.
Réponse de When I Work
Hi Angie,
Thanks for taking the time to leave such a detailed and positive review. We are glad to hear how the app and its features are working for you and your team!
Kindly,
Shanyce
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 9.0 /10
When I Work — our best HR rep
Publié le 2024-08-07
We have loved our experience so far with When I Work. It reduces the time and effort our senior...
We have loved our experience so far with When I Work. It reduces the time and effort our senior staff have to spend verifying that each location is being properly staffed. It also provides us with the means to anticipate and identify potential problems before they materialize by reviewing attendance trends.
Avantages
When I Work was an answered prayer for our personnel department. We recently underwent a large expansion that added several employees, contractors, and locations. By shifting to When I Work, we have been able to eliminate the need for a separate staff member to oversee employee attendance and productivity. Prior to implementing this, just checking in with each of our site managers took up most of the mornings. Now, within five minutes we are able to get a complete view of where our company assets are at any given time.
Inconvénients
The only drawback we are facing has less to do with When I Work and more to do with the use of productivity software in general. We received some initial backlash from employees who felt we were being overbearing by not taking their word for hand written time sheets, time off requests, etc. However, the majority of our employees—including all of the “good ones”—have come to accept that this measure of accountability benefits not only the company but them personally.
Réponse de When I Work
Hey Nick,
Thank you so much for taking the time review When I Work. We are glad to hear that using When I Work has helped save you and your team time with overseeing employee attendance as well as helping ensure each location has been properly staffed!
If you have any question please don't hesitate to reach out to us by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. We are here to help!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Intuitive Scheduling Software with Mobile App Flaw
Publié le 2024-03-06
Overall, the experience of investigating the software capabilities with the sales representative to...
Overall, the experience of investigating the software capabilities with the sales representative to fully operationalizing with our team went smoothly.
Avantages
Initial set up of user profiles and templates for shifts is intuitive and quickly completed. The strategy behind setting up multiple schedules and how to incorporate tags vs user roles needed extra training by our sales representative. Once we understood the output of these variables, the set up continued to be admin friendly.
Inconvénients
There is continued frustration with basic users receiving notifications to their mobile devices. Despite multiple attempts with the online customer service to resolve, some users still do not receive the notifications. This was a high-value variable anticipated by our team that continues to give frustration to some users.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
When I Work Review
Publié le 2024-02-06
Avantages
I enjoy the simplicity in a software that is capable of achieving so many different things.
Inconvénients
The team communication aspect has quite a few bugs that do not seem to ever be fixed. Occasionally, messages and chats will disappear.
Réponse de When I Work
Hi Amaiah, We are glad to hear that you are enjoying the app. Our Customer Care team will definitely want to take a closer look into what you are experiencing. Can you please submit a ticket at https://help.wheniwork.com/submit-a-ticket/? We're here to help.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
When I Work worked for us!
Publié le 2024-07-07
This was a very user friendly software for scheduling. It made the supervisor's job easier and...
This was a very user friendly software for scheduling. It made the supervisor's job easier and helped to ensure coverage.
Avantages
It was very user friendly and allowed employees to make changes without supervisory intervention. It also allowed us to see all employees schedules which helped for special programs and all.
Inconvénients
I really was happy with When I Work. I had no major issues. I would like to switch back.
Réponse de When I Work
Hi Beverly,
Thank you for taking the time to review the When I Work app and providing your feedback. We are so glad to hear that you are enjoying the app and appreciate its ease of use.
Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ or by emailing [email protected] if we can ever assist with anything else.
Take care!
- Secteur d'activité : Événementiel
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
User Friendly
Publié le 2024-03-06
Great system! As someone who came from Quickbooks, this is a much more in depth database.
Great system! As someone who came from Quickbooks, this is a much more in depth database.
Avantages
I love how easy it is to navigate the data and schedule employees and track their time.
Inconvénients
On the mobile app, you can't find the clock in button, at least with mine you can't.
Réponse de When I Work
Hi Becky,
Shab here from When I Work. We're happy to see that you are enjoying the app!
If there are any specific issues you are encountering or questions you have please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/.
Thank you.
Warmly,
Shab
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great to use
Publié le 2024-09-01
overall it was a good experience. it was easy to use and easy format
overall it was a good experience. it was easy to use and easy format
Avantages
able to see who is working with you on a daily basis
Inconvénients
need managerial approval to take shifts off when you accidentally schedule yourself.
Réponse de When I Work
Thanks for the detailed review! It’s wonderful to see that our product is helping you and your team!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
When I Work is great
Publié le 2024-08-09
Avantages
Out of all scheduling apps I've used in multiple jobs, this one is by far the best.
Inconvénients
Some features that I WOULD use are paywalled behind other features/services that I have no interest in
Réponse de When I Work
Hi Ian, Thanks for taking the time to provide your awesome feedback on your experience with When I Work.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Probabilité de recommander le produit 10.0 /10
Satisfied Customer
Publié le 2024-04-27
Over all my experience was great, no complaints.
Over all my experience was great, no complaints.
Avantages
Extremely easy to use. Our team had no issues with it.
Inconvénients
Didn’t really have any issues with the software.
Réponse de When I Work
Hi Sharonda,
Farrah here from the Care Team at When I Work!
Thank you for taking the time to review the When I Work app and providing your feedback. We are so glad to hear that you are enjoying the app and appreciate its ease of use.
Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ or by emailing [email protected] if we can ever assist with anything else.
Take care!
Best,
Farrah
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Kennedi Leever Review WIW
Publié le 2024-03-06
I enjoy the ease of creating effective schedules however sometimes it is difficult to explain how...
I enjoy the ease of creating effective schedules however sometimes it is difficult to explain how to use the app.
Avantages
I like the functionality and overall design.
Inconvénients
I like least the amount of glitching inside the app.
Réponse de When I Work
Hi Kennedi,
Shab here from When I Work. We appreciate you taking the time to write us a wonderful review.
If there are any specific issues you are encountering or questions you have, please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/. We're here to help!
Thank you for using When I Work.
Warmly,
Shab
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
When I work solved our scheduling issues
Publié le 2023-12-22
Trying to share spreadsheets through Google and keeping up withal the availability of servers was...
Trying to share spreadsheets through Google and keeping up withal the availability of servers was difficult and we often missed scheduling for a shift. When I work solved these problems and has eased all our stress around scheduling and availability.
Avantages
Real-time availability and ease of use made the adoption of this for scheduling so easy for us.
Inconvénients
We did not see any cons with When I work. It has been a great experience.
Réponse de When I Work
Hi Rob,
Farrah here with the Care Team at When I Work. Thanks for writing us a review!
It's great to hear you're enjoying the app and how the Availability feature is helping you and your team. If there is anything we can help with, please reach out.
Thanks again for reviewing our app and for using When I Work!
Kindly,
Farrah
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
I love the perks
Publié le 2024-05-03
I really like this app and I will use it again. on my nect job that offers it.
I really like this app and I will use it again. on my nect job that offers it.
Avantages
What is there not to like about the app, you get to see everything and all the days that you work and the days that you dont work.
Inconvénients
I wish that therer w ++++
I wish that there was an part where you could request the time to take off from the job or the day that you have up there.
Réponse de When I Work
Hi Jasmine,
Shab here from When I Work. Thank you for your wonderful feedback! We love to see that you are enjoying the app and it's many features. Regarding Time Off requests, our team would be happy to walk you through how they work! Please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance.
Thank you again for your wonderful review and have a great week!
Warmly,
Shab
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
One of the best
Publié le 2024-05-09
Overall I have had a great experience with When I Work.
Overall I have had a great experience with When I Work.
Avantages
I love how you can request time off and switch shifts on this program and that I receive all of the notifications. I also love the ability to run reports to tell me who worked which shift and it puts it right onto an excel spreadsheet.
Inconvénients
It's not really with When I Work but the way that our shifts are named and the times, it makes it a little confusing but that's on our end. Everything about the program is really easy.
Réponse de When I Work
Hi Katie! We appreciate your nice feedback and love hearing from you!
