Document Locator - Avis

The application is user friendly and as well being adaptive to users. It is an application that is handy and challenging to learn as an administrator

I have not really find any cons applicable to me as a user and an administrator. Except on the web tools, users that have folder permission on the repository, are not able to see it on the web.

Document uses SQL Server as storage for documents instead of a file-share. This provides the ability to encrypt data while stored and retrieve on the desktop without un-encrypting. Thus making it very easy to use for handling sensitive HR and Finance records. Document Locator includes standard and custom workflows that include forms which are routed for approval in a variety of ways. As an engineering tool, Document Locator make SharePoint look like an old-fashioned file server with its ability to add meta-data to each document. Document Locator has a vibrant web interface but also includes access via the desktop app.

Not much. I have done many document management studies and Document Locator exceeds all the others for my list of requirements. Perhaps some of the icons used on the client could be modernized.

I used document locator with 1 of my previous job and started using it since then for personal use. The best feature we like about Document locator is the email management using my favorite software "outlook". It helps with a number of other features including PDF conversion, Document preview etc.

The interface is little bit sloppy and need to be worked upon.

A software product is only as good as the support you can get from the product. This last weekend I was upgrading the Document Locator backend database from SQL Server 2014 to SQL Server 2016 SP1. I called Columbiasoft to let them know during the week what I was doing. In return, they emailed me steps to take when migrating to a new SQL Server failover cluster and gave me instructions on what to do if I ran into issues. I did not expect to run into issues but did on Saturday and sent Columbiasoft an email. The turn around to a reply was sooner than I expected. Rep walked me through some standard checks. The main correction we made was changing the DLRepcatalog database owner to cssadmin. The best news is I still left before 1:00 pm on Saturday giving me enough time to buy my 2010 Ford F-150 to start the camping season.

This is a hard one in that this product matches our business requirements. That said we use a lot of custom action steps and there are times I wish the documentation on customer action steps would be easier to understand.

Not only does Document Locator works seamlessly inside windows, it has a great API and is very easy to administer. Users generally don’t require more than about 15 minutes of training. Support always answers questions within an hour or so, and the help cheerfully even with “dumb” questions.

Training is only offered a few times a year, and mostly in Oregon, though they will send an instructor onsite if you need.

We found Document Locator or DL as it is otherwise known to be consistently reliable offering the ability to
to send links which can be controlled offering specific file access to users. DL additionally offers a nice system
to organize files so once connected users can find those intended files. DL's customer service support is first rate offering
timely and high quality support.

We are extremely pleased with Document locator however there were was an issue that we encountered. The supplied user interface
was some what clumsy as key commands were less intuitive to locate and use. This is a common occurrence though with file
acquisition programs.

The webtool is very easy to use, which is the part most of my team uses. I love that I am able to customize the system to my company's needs, there are very few limitations to the customization. I like the ability to get a spreadsheet report out of any folder and it includes the headers.

The bulk loading is great for first time in documentation, but if you have updated versions in bulk to existing documents - the bulk load feature is useless. I work in engineering and we typically receive documentation in bulk and several versions over the life of a project. If the bulk load feature would actually version the documents this would be life saving.

The indexing or searching for files is really nice and fast.

Initial setup is a pain when creating workflows or repository setups and security.

Flexibility. Its easy to configure to suite almost any need we have. And the way it seamlessly integrates with the Windows environment is outstanding for our users

I really see no weaknesses to speak of. Every scenario that I have thrown at it it has easily handled. And the few items that I originally though of as downfalls where simply my lack of knowledge.

Having all the documents together makes the job very practical. When I need it, I don't think about which document is where, I don't waste time, I like to have all of them at hand.

Documents are slow to load, especially if they are large, it takes a lot of time.

I like the ability to offer individuals the rights and permissions to do their job efficiently. The search capabilities are robust. I like to the flexibility that this product offers.

I would like to see more functionality added based on project management. As a recent grad of CMII practices, I would like to see some functionality added to this product based on the principles established in Configuration Management.

The Document Locator product stays up with technology and is simple to implement and utilize. Best of all their Customer and Tech support is fabulous.

Reporting is somewhat lacking but since the database has a SQL back end it gives the user the ability to create reports on their own.

Reliability and ease of use

OCR in the Scan Console is not great.
Tedious to create/replicate repositories.
Not compatible with iOS.
No app available for use on ipads/iphones

This software has many features that allow for organized and detailed document management. The search function in the software is incredibly powerful and even allows for searching for content in documents. Bulk uploads allowed for an easier transition when the software was implemented.

As the software is so powerful it requires a decent amount of training to become proficient. Also the inability to link to the folders in the software is inconvenient at times.

This helped us flip into a paperless office (except for patient charts and promo). We can easily scan, filter documents, find reports, and more! Life-saver forsure.

When I'm telecommuting and using a remote control software for the computer the software sometimes runs slow or is glitchy.

Easy to use tool with good reporting options. Reports can be filtered to get custom data. It also has the option to see usage metrics.
Notifications can be scheduled for missed tasks. It helps users to review the assigned documents.

Functionality can be defined specific to the users. If there would be a super admin role which can assign various modules based on user type, it will help to only see required screens.

Searchable files, Simple access, Customer support

changing user passwords

We could customize the software to give us exactly what we needed. We have a complicated hierachy of supervision and the system allowed us the flexiblity tocontrol our document management as required.

It can only be used in a Windows environment. The web version is lacking features so we are looking forward to the next version.

The best feature about Document locator is Drag and Drop from other applications. Drag and Drop makes it really easy for people who want to work quickly.
Mobile access helps me managing docs from anywhere even when I am travelling.
Good application to help out!

I would like the docs to be integrated with third party CRM like Pipedrive. It will help managing all docs from a single locations and I would not need to keep multiple copies.

The version control is fantastic. I love that I can keep one document as a source for everything else to refer to. I no longer have to wonder which version is the "Current" version.

The reporting piece is a real struggle. I would like to have a more user-friendly option. It would be great if I could build a report on the fly with a few fields from a pick-list.

Used it for our internal document management and enterprise knowledge base. Its an easy document manager with great features.

The pricing is at higher side for less than 10 users. There should be custom pricing according to the number of users.

I think they are very successful in workflow management. File sharing is also easy and reliable

Accessing the folders in the software can sometimes take time. It takes a lot of experience to gain experience

The indexing is the best part, training was good. The employees in OR are calm and very nice to work with.

Meta data being returned from a Unix ERP system was not the easiest to change, constant testing. Good thing now is that the company is going to SAP.

I like working with it since it integrated with MS office.