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Paycom - Avis

Paycom

4,4 (1 028)
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Logiciel cloud de gestion du capital humain (HCM)

Note globale

4,4 /5
(1 028)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,4/5
Simplicité d’utilisation
4,3/5
Support client
4,3/5
86%
des utilisateurs recommandent cette application
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1028 avis

elie
Note globale
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

système très efficace plus facile et plus simple

Publié le 2024-03-06

Avantages

l'utilisation est très simple, il m'aide a gérer la présence et le temps
il évite l’incohérence entre travailleur et employeur,

Inconvénients

Dans l’ensemble, je suis très bien satisfait Paycom

Réponse de Paycom

We're happy to hear Paycom has simplified your HR and Payroll needs and that you find it easy to use, Elie! Thank you for your positive review!

Ezechiel
Ezechiel
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant Version d’essai gratuite
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 8.0 /10

Paycom logiciel de gestion salariale

Publié le 2024-01-29

Paycom logiciel d'accélération et de bonne gestion du temps

Paycom logiciel d'accélération et de bonne gestion du temps

Avantages

Paycom est un logiciel qui permet de limiter la saisie manuelle des informations et permet aux employés de bien s'exprimer dans le système. Il y le gain de temps aussi

Inconvénients

Paycom a comme inconvénient, la difficulté de vite planifier des vacances. Et le reporting n'est pas trop évolue dans la personnalisation

Réponse de Paycom

We're happy to hear Paycom has created efficiency for you and your organization, Ezechiel! Thank you for the 5-star review and feedback!

Brandon
Brandon
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

The easy way to manage and view your paycheck and schedule

Publié le 2024-01-04

Avantages

The easy and hassle free way to view and manage my paycheck and work schedule at home or on the go

Inconvénients

I didn't have any dislikes about this product.

Réponse de Paycom

We're grateful you took the time to leave us a review, Brandon! It's great to hear Paycom made accessing your information so convenient!

Agnes
Note globale
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

User friendly for Employees

Publié le 2024-12-11

Overall it’s been great. Paycom continues to upgrade throughout the year based on customer feedback.

Overall it’s been great. Paycom continues to upgrade throughout the year based on customer feedback.

Avantages

User friendly for employees.Especially during Open enrollment!

Inconvénients

To many clicks when trying to navigate through certain areas.

Alternatives envisagées 

Paycor

Pourquoi choisir Paycom 

Needed a more user friendly system that offered compliance features.

Pourquoi passer à Paycom

Price was the deciding factor in going with Paycom.

Réponse de Paycom

Thank you so much for taking the time to share your thoughts about Paycom, Agnes. Our mission is to provide a seamless employee experience, so we're happy you find our platform has been user-friendly for your employees, especially during open enrollment. We appreciate your recognition of our commitment to innovation and continuous improvement, driven by the valuable insights we receive from customers like you. We also appreciate your feedback about the navigation in certain areas and will definitely take that into consideration for future enhancements. Our goal is to make Paycom as streamlined and efficient as possible for our users. We're grateful that our pricing was competitive and helped us stand out from alternatives like Paycor. We're committed to providing the best value possible to our customers. Thanks again for your kind words and for being a valued Paycom customer!

Christina
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

Human Resources

Publié le 2024-11-22

Overall experience with multiple Paycom Specialist and Client Relations Rep has not been good. They...

Overall experience with multiple Paycom Specialist and Client Relations Rep has not been good. They do not seem to be knowledgeable with system capability and generally need to "go back to team" to find solutions.

Avantages

End user feature of paycheck preview. Ease of use for employees.

Inconvénients

From Admin standpoint - very manual. No flexibility with position seats. Frequent glitches.

Alternatives envisagées 

Paychex Flex et Workday HCM

Pourquoi choisir Paycom 

We were experiencing customer service issues and cost

Logiciel antérieur 

ADP Workforce Now

Pourquoi passer à Paycom

Cost and features did not meet our requirements at that time

Réponse de Paycom

Christina, we're disappointed to hear about your experience, as it isn't up to our standards. Please reach out to us at [email protected] and a member of our team will contact you to discuss your concerns.

Kathy
Note globale
  • Secteur d'activité : Aviation et industrie aéronautique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The best HR system I've ever worked with

Publié le 2024-10-31

My overall experience with Paycom has been nothing but positive. It just works...all the time. ...

My overall experience with Paycom has been nothing but positive. It just works...all the time. And when I need assistance, it's just a phone call or email away.

Avantages

Paycom's customer support is so good. They actually reach out to me more than I have to reach out to them. When I do need help, I call the support team and get immediate assistance. They are also constantly improving their software, without breaking things that work in the process. I couldn't be happier with my Paycom experience.

Inconvénients

The cost is a bit higher than others, but it's worth it for the consistency, customer support and regular development of new features.

Alternatives envisagées 

Paycor

Pourquoi choisir Paycom 

ADP's customer service was horrible and their system lacked a lot of the features that Paycom offered.

Logiciel antérieur 

ADP Workforce Now

Pourquoi passer à Paycom

They had the best product available, in my opinion

Réponse de Paycom

Kathy, we're grateful you are receiving world-class service. It’s also rewarding to hear when you need support, you get immediate assistance! We appreciate you taking the time to write us a 5-star review!

Lindsey
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

HR Director

Publié le 2024-11-04

My overall experience with Paycom since the beginning has been positive and seamless.

My overall experience with Paycom since the beginning has been positive and seamless.

Avantages

You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents, notifications to employees, easy reporting and many more features. It is easy to use and navigate.

Inconvénients

I have no dislikes about Paycom. I am 100% a Paycom fan.

Alternatives envisagées 

ADP Workforce Now

Pourquoi choisir Paycom 

because Paychex Flex wasn't a seamless product and we needed everything in 1 place instead of 5 to 6 products

Logiciel antérieur 

Paychex Flex

Pourquoi passer à Paycom

Because ADP was just like Paychex. NOT seamless and not user friendly

Réponse de Paycom

Lindsey, we're thrilled to hear you enjoy using our single software! It’s rewarding to know that you are 100% a Paycom fan, from our seamless software to our world-class service. Thank you for your 5-star review!

Jillian
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Paycom is Amazing!

Publié le 2024-10-29

I have worked with Paycom at three different organizations over more than 3 years. I absolutely...

I have worked with Paycom at three different organizations over more than 3 years. I absolutely LOVE Paycom and would change to this platform anywhere I go.

Avantages

The ease of use and ability to customize the platform to our individual needs.

Inconvénients

Slow to get custom reporting built. It seems to take an extensive amount of time to get approval for, price out and actually build a custom report.

Réponse de Paycom

Jillian, we’re happy to hear you love our software and its user-friendly features. It’s especially great to hear you’ve been able to customize our all-in-one platform to your organization’s individual needs. Thank you for sharing your experience and leaving us a 5-star review!

Tim
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Paycom Feedback

Publié le 2024-12-11

Positive experience for employees using the App. The set-up and admin processes are clunky.

Positive experience for employees using the App. The set-up and admin processes are clunky.

Avantages

The single integrated database structure.

Inconvénients

The communication/messaging processes are tedious.

Réponse de Paycom

Tim, thank you for sharing your thoughts about Paycom. We're glad to hear that our single HCM software is making a positive impact on your organization's operations, and that your employees are having a great experience with our mobile app. We designed our platform to be user-friendly, intuitive, and accessible from anywhere, so it's wonderful to know we're meeting those goals. We appreciate your feedback and look forward to continuing to support you and your team.

Patricia
Note globale
  • Secteur d'activité : Vins et spiritueux
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Very happy with Paycom

Publié le 2024-12-11

payroll has been much easier to do over the past 7 years

payroll has been much easier to do over the past 7 years

Avantages

live personal support during set up and always a phone call or e-mail away for answers to new concerns or issues with our payroll

Inconvénients

not always being told about changes/updates

Alternatives envisagées 

ADP Workforce Now

Pourquoi passer à Paycom

Price , ease of set up and respect from Paycom employees towards those of in the office already doing company's payroll

Réponse de Paycom

Patricia, we're so glad to hear that Paycom's service has made a big difference during your payroll process and continues to be a valuable resource for you and your team. We're committed to providing world-class service every step of the way, and it's wonderful to know that your dedicated specialist is meeting your needs. Whether it's a phone call or an email, we're always here to help you navigate any questions that may arise. Thank you for trusting Paycom with your HCM needs!

Jim
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

New customer

Publié le 2024-12-01

It has been good, very informative customer service

It has been good, very informative customer service

Avantages

The total HR package, payroll and scheduling

Inconvénients

It was hard to get intial data imputed during setup

Réponse de Paycom

Jim, offering world-class service is the Paycom way. We are happy to know our team has provided you with dedicated support during the implementation process. Thank you for the 5-star review!

Brandon
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

PayCom Review

Publié le 2024-11-26

Used several other payment platforms before, but Paycom is certainly the easiest and most efficient.

Used several other payment platforms before, but Paycom is certainly the easiest and most efficient.

Avantages

Ease of use - very transparent about payments, documentation. EXTREMELY straight forward process and great interface

Inconvénients

No issues thus far with paycom. Easy to access online as well as mobile version of application

Réponse de Paycom

We're happy to hear how Paycom has automated tasks and created efficiencies for you and your organization, Brandon! Thank you for taking the time to leave us a 5-star review and for sharing your experience.

Clint
Note globale
  • Secteur d'activité : Emballage et conteneurs
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

PayCom Experience

Publié le 2024-10-22

Overall, we have been with PayCom almost 6 years. The majority of our contact people have been very...

Overall, we have been with PayCom almost 6 years. The majority of our contact people have been very good. They tend to promote their people quickly so transitioning to a new rep can be a challenge.

Avantages

They did an excellent job onboarding us. The initial training and involvement for our first year was great. They really made us feel welcome.

Inconvénients

It has taken awhile to address our attendance point challenges.

Réponse de Paycom

Clint, thank you for the 5-star review! It's rewarding to hear we made you and your organization feel welcome! It's also an honor to know you have trusted Paycom for almost 6 years! If you need any assistance, please reach out to our team at [email protected].

Jennifer
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Paycom Review

Publié le 2024-10-17

Our overall experience with Paycom has been great!

Our overall experience with Paycom has been great!

Avantages

The things we like the most about Paycom are the platform is easy to use, HR abilities for reviews and furthering education, and having a specific rep to go to when needed.

Inconvénients

At this time there are no cons or dislikes about Paycom.

Réponse de Paycom

We are delighted to know that our platform has been able to address the pain points you experienced with your previous provider, Jennifer. Our dedicated team is committed to delivering exceptional support and service, and it is wonderful to see that shining through in your experience!

Nikki
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Paycom is the best!

Publié le 2024-08-06

Avantages

Paycom is EXTREMELY user friendly and has taken so much tedious work off my plate as an HR Manager! Before Paycom, I have 7 different systems that I would bounce between which housed various types of employee data, and to be able to have all of that, and MORE, in one system has been amazing! In addition, the employee visibility / ownership has been a huge positive shift and they are happier to have the ability to do so many things at their fingertips. I would have to say my favorite Paycom feature is "Approve My Check". This has eliminated ALL human error with payroll!

Inconvénients

There is nothing so far that I do not like, but I will say the hardest feature to learn and get used to is reporting. It is very extensive and customizable, which is great and what every company needs, but getting to what you need takes a great deal of time in the beginning. Once you figure it out, its smooth sailing from there.

Réponse de Paycom

Nikki, we're glad to hear you are benefitting from having all your payroll needs in one place. It's especially rewarding to hear the Paycom features have eliminated all human error. Thank you for the 5-star review and we are happy to continue serving your organization!

TINA
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Big Fan for nearly 10 years

Publié le 2024-10-23

When we started, Paycom was solely used for Payroll. As [sensitive content hidden], I implemented...

When we started, Paycom was solely used for Payroll. As [sensitive content hidden], I implemented the ATS and it changed the way our business operations worked in the hiring sphere.

Avantages

Timekeeping that aligns with California Meal Premium regulations.

Inconvénients

Candidate tracking and scheduling interviews with hiring managers and candidates is wonky.
Paycom messages to employees would be soooo much better received if rather than coming from a "paycom" address, it could be tailored to come from a custom address from our company.

Réponse de Paycom

Tina, we're happy to hear you've been a big fan of Paycom for nearly 10 years! Thank you for the positive review! If you have any additional comments or questions, feel free to reach out to our team at [email protected].

Taneisha
Note globale
  • Secteur d'activité : Matières plastiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Paycom protects your payroll for sure!

Publié le 2024-03-22

All companies should use Paycom. It's reliable and easy to use. It immediately alerts you if you...

All companies should use Paycom. It's reliable and easy to use. It immediately alerts you if you have any discrepancy. I genuinely like Paycom.

Avantages

Being in control of my finances. Allowing me to have documentation if ever needed. Helpful tutorials. And alerts through your preferred notifications. Email, text, phone

Inconvénients

Honestly I never experienced any issues. This app is hassle free.

Réponse de Paycom

Taneisha, it's great to hear Paycom has positively impacted you and your organization's payroll process! Thank you for the 5-star review, and for entrusting us with your HR needs.

Elaine
Note globale
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

LBN - EJones

Publié le 2024-10-15

My experience has been greats. I have been with Paycom for 14 years and it has been a great...

My experience has been greats. I have been with Paycom for 14 years and it has been a great relationship.

Avantages

I have recommended Paycom to several people. I like the specialists that I have worked with. I like that it is for the most part easy to use.

Inconvénients

That it is not always easy to use. Especially when the programs are changed to
make it easier sometimes it's more time consuming

Réponse de Paycom

Elaine, we're thrilled to hear you have recommended Paycom and your experience has been great! Thank you for the 5-star review!

Michele
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great platform

Publié le 2024-12-11

They have been amazing. Fantastic customer service. Innovative and helpful

They have been amazing. Fantastic customer service. Innovative and helpful

Avantages

Ease of use. Great all around platform. Perfect for any size business.

Inconvénients

None. Paycom is an amazing app. We currently have all of our employees participating.

Réponse de Paycom

Michele, thank you for your glowing review! It's wonderful to know you're finding our software easy to use, and especially appreciate your comment that Paycom is perfect for businesses of any size. We believe that every organization deserves access to innovative, user-friendly payroll and HR solutions, and we're committed to providing a scalable platform that meets the unique needs of each client. We're also delighted that you love our mobile app and are impressed with our innovative approach. Most of all, we're grateful for your kind words about your dedicated specialist. We're committed to providing world-class service every step of the way, and it's wonderful to know we're exceeding your expectations. Thank you for choosing Paycom!

Latisha
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Paycom Experience

Publié le 2024-10-09

My overall experience with Paycom has been great. I currently use Paycom at my current job and can...

My overall experience with Paycom has been great. I currently use Paycom at my current job and can access all my personnel information, which I really love. This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more.

Avantages

The system is user-friendly, and employees can quickly access personnel information without needing to contact the HR staff.

Inconvénients

While Paycom is user-friendly, it may be a little difficult for individuals who are not tech-savvy to navigate, would be nice to have a search box to quickly access information.

Réponse de Paycom

Latisha, we're happy to hear Paycom has been a great addition to you and your organization! Thank you for sharing your experience and leaving us a 5-star review! Please feel free to share future feedback or ideas for improvements with your dedicated specialist.

Ben
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Paycom Feedback

Publié le 2024-10-07

Payroll processing is no longer an irksome experience. Help is readily available, and the process...

Payroll processing is no longer an irksome experience. Help is readily available, and the process is becoming more intuitive.

Avantages

The BETI payroll has made processing payroll much simpler and less time consuming. Employees like the ability to approve their timecards and review and approve their pay checks.

Inconvénients

Paycom's manuals on setting up various processes can be confusing but improving. Customer service has improved drastically over the past couple of years. The payroll process was not intuitive and very frustrating and that has improved too.

Réponse de Paycom

Ben, thank you for leaving us a positive review! We're happy to hear our customer support team has been readily available to you and your organization! We appreciate your partnership!

Keli
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Cowboy Bank Review 6-12-24

Publié le 2024-06-12

Overall my experience has been good. I think the system has alot to offer that most probably aren't...

Overall my experience has been good. I think the system has alot to offer that most probably aren't utilizing. My experience has improved greatly with the help from [sensitive content hidden] my Executive Emerging Markets Client Rep.

Avantages

The customer service and ease of getting around in the Paycom system.

Inconvénients

I have had a rep in the past that was not helpful. That can create some frustration.

Réponse de Paycom

It's great to know you find Paycom easy to navigate, Keli! Our goal is to simplify and improve the employee experience through our product and service. We're happy to know this has been your experience! Thank you for taking the time to leave us a review.

Steven
Steven
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

a good experience

Publié le 2024-07-02

Avantages

It allows the human resources area to have control of the entire database of all employees on the same platform, allowing for better performance and better information capacity to generate payroll and better management of active personnel. Its configuration execution was long but its entire configuration was perfect, which did not allow errors to be generated regarding payroll or personnel due to having tools that manage the processes of each employee very well.

Inconvénients

Every update it has had takes a long time to reconfigure but I don't understand why it is because of the tools and information that is handled, the entire execution process has always been perfect without failures

Réponse de Paycom

We're happy to hear Paycom has helped you and your organization have better performance and be more efficient. Thank you for the 5-star review!

Bonnie
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Hooray for Paycom!

Publié le 2024-10-01

Paycom is laid out very well, easy to learn, and more comprehensive than other payroll software...

Paycom is laid out very well, easy to learn, and more comprehensive than other payroll software I've used.

Avantages

The software is easy to learn and the support is fantastic!

Inconvénients

Learning how to create reports and use Advance Report writer.

Réponse de Paycom

Bonnie, it's rewarding to know that Paycom has been a supportive addition to your organization. Thank you for letting us serve your organization and leaving us a 5-star review!

Amber
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great platform

Publié le 2024-07-30

Overall, I like Paycom and would recommend it to others to use.

Overall, I like Paycom and would recommend it to others to use.

Avantages

Paycom's functionality is great compared to other payroll systems I have used. I like that it is all in one spot. I also enjoy that you can customize the documents employees / supervisor's sign.

Inconvénients

I have experienced working with a customer service rep that knew less than I did about the system. While Paycom does have "team" for your account, it isn't always helpful. It would be nice if Paycom worked better with other accounts, such as benefit providers.

Réponse de Paycom

Thank you for the 5-star review, Amber! We're glad to hear you have all your payroll needs in one place! If you have any additional feedback or questions, feel free to reach out to the dedicated specialist that is assigned to your organization for improvements.