MeazureUp

Outil d'audit et d'inspection pour les restaurants et les commerces de détail

Note globale

4,7 /5
(87)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,4/5
Simplicité d’utilisation
4,6/5
Support client
4,8/5

94%
des utilisateurs recommandent cette application
Classer par

87 avis

Diane
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great product - Great Service!

Publié le 2018-05-16

Saves time, provides real time data, totally customizable, scores provide benchmarks for our restaurants - makes our jobs as District Managers so much easier!

Avantages

Easy to use, customizable, great summaries, paperless, service team is outstanding. Open to all ideas!!

Inconvénients

Would like a separate audit with the fails so that the auditor can go back out and re-check and get a score.

Caroline
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Efficient and eco friendly

Publié le 2021-07-14

Avantages

This app is simple to use and enables us to store all information online rather than on paper enabling us to pull up information quickly rather than searching through paperwork

Inconvénients

Occasionally there is slight difficulty searching up some of the information stored when it is someone unfamiliar using it.

Réponse de MeazureUp Traduire en Français

Hi Caroline,

Thanks for the feedback! Please let us know if new team members are joining and we can send them training documents or support them with a call to walk through anything that might not be clear!

best,

Ray

Utilisateur vérifié
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Customer support is very helpful, easy to use

Publié le 2018-07-10

No more paper to store so freeing up more space in the office.

Avantages

it can grow with your company, it is easy to train team members on. It is user friendly for all departments and areas.

Inconvénients

It does not automatically log out after submitting so team members can use each others email if they do not log out.

Réponse de MeazureUp Traduire en Français

Hi,

Thanks for the review! Please send us an email at [email protected] so that we can learn more about your log-out concerns and help you resolve the issue.

best,

Ray

Steve
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Adaptive and responsive customer service

Publié le 2021-06-02

The staff and customer service is 2nd to none. usually responding to emails with solutions in minutes.

Avantages

Very stable and easy to use, edit and manage

Inconvénients

Reporting features for enterprise management still improving.

Réponse de MeazureUp Traduire en Français

Thanks Steve! We are constantly working to improve our service and provide new features and updates that our customers will enjoy. Thanks for being a part of the MeazureUp team!

Ashley
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I bring this software with me wherever I go (3 companies now)

Publié le 2021-07-13

Love it!!

Avantages

Streamlined, easy to audit and review, real time transparency, and easy metrics to review.

Inconvénients

Can't copy and paste the assessments. We have to redo them from scratch to have sample versions available.

PAULA
Note globale
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

It is user friendly and customer support is always there to help if you ever have an issue.

Publié le 2018-07-10

Avantages

The assessment is so easy to complete and navigate. The back office is also very easy to navigate and review stores assessments. Plus I love that the reports once submitted go automatically to the users for that store...instantly done!!

Inconvénients

It takes a little too long to submit the assessment if it has multiple pictures. Plus if you are not in a good wifi location the app will not let you sign in.

Réponse de MeazureUp Traduire en Français

Hi Paula,

Thanks for the review!

We're sorry to hear that you have been having submission issues with regards to your photos. Please ensure that you have updated your application to the latest version on the App or Play Store. Updating should resolve those issues, however if it does not, please contact us at [email protected]

best,

Ray

Julian
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great tool and app

Publié le 2021-07-15

Overall we are very happy. They are always willing to learn and change to our requirements.

Avantages

Its always available and easy to use. No more paper and saving time.

Inconvénients

Overall very happy and we don't have any cons so far.

JT
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

We have been working with them for a year now and it has increased our productivity being...

Publié le 2018-05-19

Avantages

Mobile friendly - Easy use and set up. Highly functional for compliance validation and food safety. We also use it for daily checklist

Inconvénients

All support is email based. Although they do have online training available. They are very responsive to requests.

Val
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Meazure Up audits

Publié le 2018-08-15

Audits on Ipads have saved us quite a bit of time from our original format of manual check lists and typing them. Having the information stored on a database.

Avantages

They have come a long way since we first started with them. Many of the glitches have been resolved as well as picture quality.

Inconvénients

Follow up features of the audits could be easier to use by both auditor and franchisee. we do not use this feature at all and we should be. Dashboard showing too much information, would like to see it a bit more streamlined. It would be good to have automatic emails to the locations that tasks are overdue... I would also like to see where we can extract Excel spreadsheets with all past and present scores (overall score and scores for each section) either per location or selected locations or all locations.

Glenn
Note globale
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

Over very happy with the program!

Publié le 2018-06-11

Avantages

Very easy to use, takes 5 mins to get a new auditor ready to go.
No Issues, the software works all the time. never goes down.
The group is excellent, always able to get a hold of someone. if you do have an issue (which is very rare) it is fixed very fast.
Open to thoughts on making things better. Very open to feedback on possible improvements.

Inconvénients

Able to save a review part way through would be nice.
Being able to assess all data for each and every task.

Shawn
Note globale
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

I have found the software to be quite straightforward and very easy to use.

Publié le 2018-07-10

Reporting is fantastic. The ability to attach photos is crucial. The ability to explain audit points and things to look for in the info section is very helpful.

Avantages

Ease of use/next to no training required. Not being reliant on being connected to the cloud adds very good flexibility.

Inconvénients

The photo function housed within the Meazureup app is quite terrible. I would much rather have a longer upload time and better photos than a shorter upload time with photos that may not be useful.

Sarah
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

MeazureUp is very intuitive and all the auditors caught on quickly

Publié le 2018-07-10

Avantages

Ease of use, customer service is quick with responses to questions, quick and easy implementation and training

Inconvénients

Pictures cannot be taken from the app in landscape mode. Ability to manipulate data from a report export.

Andrew
Note globale
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

We use MeazureUp for our in-store audits. Very good and automated platform.

Publié le 2018-07-10

Avantages

Automated and well-connected. MeazureUp is a great platform connecting our auditors and owners and provides a great tool for consistency and auditing.
Mobile friendly. Cloud-based site has great analytics and reports.
Easy to update and use

Inconvénients

Missing calendar / scheduling feature
Automated compliance letters
Heavier strikes for frequent offences

Neal
Note globale
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

Great app for helping standardize expectations with management across multiple locations.

Publié le 2018-07-11

Avantages

Easy to use, set up, and make changes. Simple for other employees to use. We perform audits ourselves and also ask managers to audit themselves. Allowing others to perform audits helps us empower them to measure their own performance against expectations.

Inconvénients

I don't really have anything bad to say about the software. It's cost effective, easy to use and set up. Sometimes we slack in using it as often as we would like to. Perhaps reminding and providing incentives for users to perform an audit would be a useful function. Maybe sending push notifications or emails if there hasn't been action in 30 days (or whatever timeframe we choose to set)

Jay
Note globale
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I have a great experience with MeazurUp everything has been as offered.

Publié le 2018-07-13

A better understanding of how our store inspections are across the companies spectrum.

Avantages

We submitted our in house franchise store QA to MeazurUp. The team at MeazurUP turned it in a customized inspection that really worked well for us. During the customization of our inhouse QA MeazupUp helped us break this inspection up into categories that helped us define our problem areas and also helped us see trends across the company that needed to be addressed. In closing this software is very user friendly and is a great value.

Inconvénients

initially we had a couple of miscommunication issues that have been resolved and they haver exceeded expectations since.

Brady
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Restaurant Audit

Publié le 2022-08-18

Avantages

This software is extremely easy to navigate and use. Receiving feedback from the DM in a quick, timely matter is very important to our business. I feel I can navigate throughout and cascade information to my staff that is very translatable.

Inconvénients

The restaurant industry can have several transfers a year. I wish we could have the ability to change recipients emails easier.

John
Note globale
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy, problem free

Publié le 2018-07-13

Avantages

Easy of use, good layout/interface, quality reporting, intuitive design, excellent way to follow up with franchisees

Inconvénients

Had difficulty adding comments to the sections at first, bu this has since been addressed. The email reports are too large in terms of file size.

christina
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Audits

Publié le 2021-06-15

Great app

Avantages

The software is super easy to use and effective

Inconvénients

You need to be able to add more than one picture at a time.

Réponse de MeazureUp Traduire en Français

Hi Christina,

Thanks for the great review and feedback! In terms of adding more than one photo at a time, you should be able to. Please try adding one, and then adding another in the comment box. If you are unable to, please email [email protected]

best,

Ray

Lula
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Helpful tool

Publié le 2021-06-15

Avantages

Ease of use. User friendly. Great value

Inconvénients

It would sometime crash and have to re enter.

Réponse de MeazureUp Traduire en Français

Hi Lula,

We are very sorry to hear that the application would sometimes crash. This should not be happening, and honestly is not feedback that we hear often or at all. We will be in touch to investigate further and remedy this situation.

-Ray from MeazureUp

David
Note globale
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client

So far its been great but we just started with you!

Publié le 2018-07-16

Avantages

I am excited to start using it seems like a great tool and my staff is really excited to start using it as well

Inconvénients

Not sure yet but would love to provide feedback after we start using it over the next few weeks. I am sure there will be a few items we would like tweaked.

richard
Note globale
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

I like it, but it seems to be tough to navigate for some team

Publié le 2018-07-16

Avantages

I like how it can be accessed from any device. The print function of the reports is also very helpful.

Inconvénients

I wish there was an alarm function to alert of incomplete audits both at my level and also an alert function on the piece of technology being used.

Desiree
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Meazure Up Review!

Publié le 2022-08-18

Overall experience vary well.

Avantages

The thing I liked most about this software is that when any one does a safety audit we can see pictures of what needs to be fixed. The visuals is what i like the most and the reminder emails of open tasks.

Inconvénients

The thing i liked the least is the navigation is a little all over the place, but over all functions well.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Not bad

Publié le 2018-07-17

Being able to properly audit stores and have proof of why I rated it as I did. The back end saves everything for easy distribution to franchisees and record keeping

Avantages

It's very thorough and i like that I can attach pictures to my ratings to back up my decisions. It's good for that

Inconvénients

Not always easy to navigate. Sometimes I have to go back and re put in the dates of audit and follow up.

Bernard
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great product

Publié le 2022-08-18

Avantages

Easy to follow along and view other organizations on the charts

Inconvénients

Nothing at the moment that I could think of.

Sarah
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Salsa Fresca Review

Publié le 2021-07-13

It's been very good and support is great

Avantages

Easy to use, user friendly, support is very responsive.

Also, it's more modern then paper evaluations. I enjoy this app. Thank you :-)

Inconvénients

I wish there was a scheduling feature so I can schedule evals with my GM's through the app

Réponse de MeazureUp Traduire en Français

Hi Sarah,

Thanks for the great review! To schedule evals or checklists at the store level, check out our DailyChex tool!

best,

Ray