Unifize - Avis

Unifize helps us keep each work flow across departments in our business organised with defined start times and end times, ensuring no critical part of the process is missed. It is a great way to interact with colleagues focusing on TASKS and completing them correctly and in a timely manner.

The UI could be easier to read and interact with. It sometimes has glitches, but less so.

Great interface and potential for Dashboard automatization

easier templates - or learning curve - for reports and data mining

Unifize stands out for its exceptional user-friendliness and intuitive interface, which has enabled us to seamlessly integrate and optimize a wide array of processes. This software has played a significant role in reducing redundancy and centralizing data storage, all while boosting visibility and fostering collaboration. Thanks to Unifize, our operational efficiency has seen remarkable enhancements, and we no longer encounter issues with overlooked tasks. The complete customization options offered by Unifize empower us to tailor processes to fit our organization's requirements. When it comes to Customer Onboarding, the dedicated team consistently goes the extra mile to assist in crafting processes that align perfectly with your preferences, ensuring a truly collaborative effort.

The interface can feel a bit cumbersome on occasion, and there are some fundamental features like text wrapping, sorting functions, and the inclusion of percentages on certain graphs that could benefit from an update. Additionally, it would be greatly appreciated if it could seamlessly integrate with other programs such as Salesforce.

The software is very intuitive and feels very much like a social media platform. The process is driven by conversation involving only the right people on the team. The flexibility of being able to design and develop a process flow for each process that best fits your environment is a huge plus. The availability of an App for mobile devices allows our sales team to be more involved while they are on the road visiting customers.

Early on we had concerns over how to manage sensitive documents, but Unifize was able to develop a process that provided a secure cloud location that our company manages who has access to.

It is a very easy-to-use platform and customizable with great customer support. It helped break down barriers with some managers since we are now able to track and trend different quality metrics and share with upper management.

There are some (albeit very few) instances of server issues and cannot access the site.

Simple and intuitive UI. Easy to implement, change and update. Great for processes that are too complicated to put into an ERP

The dashboards and documentation need some improvement

The fundamental architecture of the application.

In the adoption phase, I would focus on-boarding at the highest level of tasks/projects until usage is routine and the user base is adopted, rather than start with simple/lower-value processes.