ClickPost - Avis

Seamless API integration with best customer support and onboarding, with one click you are able to choose from multiple courier partners at the lowest price, download the shipping label and track your shipment.

Nothing. It is the best software for logistics management

The ability to easily create shipment labels for multiple couriers simultaneously and track them in a single place instead of having to track the shipments separately at each courier portal. The tracking urls and tracking page can also be customized to promote our company's brand which is a cool option to have

Would be nice to view the client order reference number as well in the tracking page instead of just the shipment number which is currently available as it would make the identification of orders easier especially when doing a bulk search

The ease of usage and user journey on app is commendable

Clickpost is a great SAAS tool . However, if you could be more affordable , it would be helpful for many companies including startups to adapt easily and benefit from the tool

Wide feature range help to resolve query

lot of levels to do developments which make user confuse

User Freindly software,getting all details on one click

There is no cons but sometime getting revert delay from CS team

Clickpost provide complete end to end solution in offering Logistics tracking and enablement integrated with Wms.

Clickpost should have feasible tracking enablement solutions with Shopify and other frontend Software.

Reporting, NDR Management, Allocation rules

Should also have the features for inventory management.

No comments..

Error in uploading the SLA file.Rest all features are good.....

- Their reporting is top-notch
- Great NDR dashboard and IVR features available

More visual representation options of data would be great

Great UI & UX. Seamless integration with 3PL & Outbound partners. Bhawana's responsiveness & on-time support is valuable. She goes out of her way at times to ensure the quickest resolution is given to the client. Big heads up to her relentlessness & diligence!

Support & Response from the Product/Tech team on tickets were extremely delayed: - Additional QC parameter debugging with Shadowfax- Incorrect Status fetching from API vs Report download from Clickpost portal resolution.

1. Ease of handling
2. Covered all data set required for the analysis
3. Overview & analytics dashboards

1. In the start, it used to fetch duplicate results.
2. After onboarding, development takes time & not customized development available.

Recommendation Engine - Multivariate algorithms can be developed using the systemTracking Page - Giving the customer visibility of the shipment progress

The new panel is a little slow in comparison to the old panel. Triggering reports takes time.

Really good software for managing e-commerce logistics! We're using the complete product- multi-carrier shipping, tracking, customer updates, NDR management. It solves almost all shipping related challenges

UI can be improved slightly for better experience but still I like that its the best available in the market

- One view on all shipment
- Easy addition/deletion of courier partners
- Consumer communication is seamless
- Very few downtimes

- Update status API is not real time for all CP
- Support is not streamlined

The main feature of being an aggregator with all the logistics partners.

The tools did not have the flexibility to add pre-shipping labels and help our brand to showcase a holistic journey of a customer order

Integration with multiple channels like WhatsApp, SMS & EMails.

Webhook updates for shipment updates are delayed or missed.

provides all the information related to shipping

Pricing is too high to go with low number of orders

It is super simple and super fast. Decreases the time to market

Nothing that I can think of on top of my head

Really good software for managing ecommerce logistics! We're using the complete product- multi-carrier shipping, tracking, customer updates, NDR management. It solves almost all shipping related challenges

Nothing really. It has all the relevant features