Web QMS - Avis

The ease of use and the functionality. Finding all of your HSE and Quality information is easy and add tremendously during audit time. We have had several auditors make positive comments about the QMS and it ease of use.

I wished it had a more developed training module.

The software was tailored to fit our business. It has e-learning for many training requirements to meet APIQ2 and even includes some of our safety training. The ease of use and and the central depository for document control is exceptional. The CIP and NCR applications make capturing and communicating to the enterprise very efficient and practical. The support with the product we receive is spectacular and very quick to respond. The aid we receive in support to our clients is immediate. It also has been leveraged and used as a sales tool to show our clients our quality and safety programs.

The only thing that would help our organization is being able to integrate the software with our current ERP that controls inventory and also handles asset tracking. I think it is very possible but we need to expend resources to do that and we are currently resource and capital constrained.

It is a good all-in-one solution for document control, KPI analytics, and NCR/CIP management.

Can be cumbersome to make corrections to data entered in various places.

I like that the software is user friendly, easy to understand. It makes it easy for small companies, who are new to QMS systems, to understand a QMS system and the different pieces that are needed to maintain it. It is simple in terms of concept and navigation. It doesn't make it hard to get what you need out of it. And most of all Mireaux is a great support system and they are always willing to work with us and help us create what we need within the QMS.

Some of the cons with Web QMS are that the CIP system does have several unique steps that have to be followed. Also we pay for each user account, so as we grow, this can become more difficult for the company potentially. There are some admin functions that would be nice to separate out, but Mireaux has enabled us to separate some of these tasks out.

This software is a great tool to manage our document control, non-conformance, continual improvement program, etc. Overall, this software is a value added tool in the management of our QMS. WebQMS allows us to demonstrate compliance to our customers and external auditors.

The customer support and response to our requests for modifications to the software have been outstanding . There are no lingering issues we have to contend with as Mireaux's support team addresses our questions quickly. If I had to suggest one improvement, a more visual indication that all required fields have not been completed (after clicking submit) would be helpful. Some users close out thinking the information is saved and lose the entire entry because they did not realize they were missing a required field.

I absolutely love Web QMS as it is very easy to use. The system is very flexible and can be fine tuned to whatever the client may need. This system has proven invaluable in our PM tracking, document control processes and also traceability for our vendor evaluations. The customer support has been phenomenal from the begging. I would rate this system a 12 out of 10!

The only issue that I have with Web QMS is that as your company grows and the amount of information that is being tracked increases, it seems like the system slows down a little. Other than that in speaking for myself and our company we are VERY pleased with the system.

The ease of employee access and use ability

There is a bit of lag in portal development for administrators with limited computer knowledge. A stronger (ease of data entry) Preventative Maintenance program with a crossover to inventory control would be helpful.

The setup and layout of the system makes it easy to navigate with an auditor.

The admin side is a little confusing. Changing the site menus can be a challenge.

Most of our quality management system is run through WebQMS. This one system allows us coordinate information across multiple departments and helps us keep track of our calibration records, NCRs, Corrective actions and procedures.

The software can be a little difficult to learn and the online tutorials don't tell you every thing you need to know but the customer service reps usually address any issues i have within a day.

Very well structured. The menu and general navigation is easy to use.

The search function is more general and does not narrow down to the documents we are looking for.

Excellent tracking of PM's. We can track what prentative maintenance is due

Nothing. The system is very true to your advertisement

Until the upgrade, the ability for a trained site administrator to customize features for their site was awesome.

A lot of the admin flexibility to customize disappeared during the January 2019 upgrade.

Some of the modules are not fully fleshed out - External Documents is missing some key functionality that would be simple to program in. To be fair, I have not suggested the changes yet.

Everything is in there, but we are heavily reliant on the internet and band width

I didn't have anything thing to do with our companies layout or design of this product, I'm just a user.Biggest problem for us is the Search Engine.

Easy to use basic but effective system. Very responsive customer service.

Everything works to our needs, no complains.

Seamless and easy to navigate around to find what is needed within the organization or also external information.

To show the root folders of an attachment when doing a search for a document.

It is very easy to navigate. The document administrator functions are easy to use.

I wish I had a little more control over creating and removing pages. The only way do it and have the same tables or layouts as the other pages is to contact the host.

The system is user friendly and easy to navigate

For inventory tracking all inputs are manual

input data relating to JSR and SEF. QMS generates scores for the matrix that are on the JSR and SEF

Numerous feature but only used a very specific to JSR and SEF

Simple to access; easy to make changes, CIP process is easy

Sometimes, it takes a bit too many clicks to get anywhere and it is cumbersome to navigate.

Easy to maneuvre, easy to upload despite not being the 'Admin'

Must have good internet connection. Offshore would be difficult