Gym Assistant

4,6 (151)
Logiciel de gestion de salle de sport pour les salles de sport de petite et moyenne taille.

Note globale

4,6 /5
(151)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,3/5
Simplicité d’utilisation
4,6/5
Support client
4,6/5

94%
des utilisateurs recommandent cette application
Classer par

151 avis

Cindy
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Gym Assistant should be your top choice!

Publié le 2021-11-02

We bought our first gym in 2016 and chose Gym Assistant because of it's value and simplicity. We have since added a second location with over 1,000 members along with a retail shop. Gym Assistant has been robust enough to grow with us. They continue to expand the product and the support has been outstanding.

Avantages

I love the value that you get. From starting your first location with 100 members to expanding to multiple locations with 1,000+ members, Gym Assistant is robust enough to handle it. Easy to train new employees to add new members, ability for multiple membership packages, flexibility with monthly or daily billings. Point of sale add on for snack bars or retail merchandise is a great interface.

Inconvénients

Could use a class scheduling module. Also, ability to have dual entry for the controllers, a fob and a 4 digit code for the keypad.

Réponse de BioLogic Traduire en Français

Thanks for your positive feedback about Gym Assistant. It is great to hear you find our software good for managing your overall gym operations. We appreciate your business over these past many years and beyond - thank you! - Gym Assistant

Joe
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Opinions matter but constructive critisism is the nuts and bolts of a machine!

Publié le 2020-10-07

An organized filing system for our staff with all of our members, past and present is very helpful. It really helps our CPA and has even come in handy when applying for loans. I really wish we had someone locally that could spend some time with me so that I could get full benefit of the product as I feel I'm only utilizing a small fraction of its function.

Avantages

I've never had any other software, so it's hard for me to compare to others. For all of the years that we've used the software, I'm still learning everyday. It's really helpful when someone walks you thru the process step by step. I'm a hands on type learner.

Inconvénients

I would like video demonstrations of how to use the product better. I'm not computer literate, so reading a booklet is like starting a Greek language from scratch. As I said, I'm more of a hands on learner. I understand a fee should be involved for assistance and for technical difficulties the $350.00 annual fee is reasonable, but I feel some leeway should be given for loyal customers who have been with the company for years and have given many referrals for the product? A simple fix shouldn't warrant a $350.00 charge? IMO

Réponse de BioLogic Traduire en Français

Thank you for the positive review. We are glad Gym Assistant software has been able to help you operating your fitness center over the past decade. We agree, we need to offer some video help content, coming in 2021!
Our single support ticket cost is $85 or maximum $310 for a full year. You can find our transparent Support policies listed here on our Website https://www.gymassistant.com/gym-assistant-support-policies/
We appreciate your business, thank you - Gym Assistant

James
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Gym assistant works good - missing key elements newer software offers

Publié le 2020-10-08

Overall the system works well, and is stable , it’s also stand alone and doesn’t have a monthly fee ( but does have a yearly service contract)

Avantages

The customer service is great , I’ve never had a problem getting help , honestly if it wasn’t for how great the customer service is , I would have changed to a new system with more functionality.

Inconvénients

It’s An old interface, it doesn’t have any mobile support , and to get multiple computers to access the system is a pain.

Réponse de BioLogic Traduire en Français

Thanks for your positive feedback about Gym Assistant software. We are glad to hear our technical Support has been there for you when you need it. Our Team will reach out to you about options for Networking and Remote Access. We appreciate your business, thank you - Gym Assistant

Lynn
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I am not the best to do a real review

Publié le 2020-10-02

I wish I had this one 15 years ago when I started, I had time back then and I would have been able to figure out all the awesome functions to this program. I see them, but I still need to find the time to explore and call the company for help doing an accurate set up. As far as getting members signed up and be able to get them in the door and paying fees to keep the facility doing through this pandemic is priceless!

Avantages

I liked it because with the help of my son, the set up was easy and the company was very helpful with taking him through the process. I like the fact that for a $100/year, I can have the company at my disposal to talk me through any questions I may have in setting it up. The 24/7 access is wonderful. Even if the electricity takes down the computer, the unit allows current members to still check in and keeps the information for me to put on the computer when I can get the program running again.

Inconvénients

Taking time to use it to it's fullest is not something I have found yet. This is not the software's fault, it is mine.

Réponse de BioLogic Traduire en Français

Thank you for your positive feedback about Gym Assistant software and our standalone Access Control system. Please don't hesitate to reach out to our technical Support team for help identifying available features and functionality. We appreciate your business - Gym Assistant

Nicholas
Note globale
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Gym Owner - My Experience

Publié le 2019-12-16

Overall my experience has been very good. Would recommend. If you need to get a hold of [SENSITIVE CONTENT HIDDEN] or [SENSITIVE CONTENT HIDDEN], they always get back to me within 24 hours for non major issues, and [SENSITIVE CONTENT HIDDEN] has a 24/7 emergency contact policy that he upholds very well.

Avantages

The customer service is excellent. It is a small team, and most of the time the owner of the software does the troubleshooting himself. Very easy to use, not a big learning curve.

Inconvénients

I wish it was not extra $$ to use POS. Every single penny is important to me as a small business owner, so I am always looking for value/quality. The only pain point I have experienced was related to the 24/7 access part of this software, specifically the installation of the maglock/ control unit. I wish there was some sort of system in place for brand new users/ businesses where we could call Gym Assistant partnered Access Control companies in our nearest major city to have professional installation and maintenance. I know it would be hard to have a partnered company in every major city, but it would have made my life 1000 times easier in the beginning, getting this whole thing installed and operating properly.

Réponse de BioLogic Traduire en Français

Thank you for your detailed feedback. We are pleased to hear our Technical Support team has provided good service to your business, we always strive to do so. We appreciate your business, thank you! - Gym Assistant

Drew
Note globale
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Best software without subscription

Publié le 2020-10-16

Overall it's great! Most daily tasks are easy to handle. It's integration with credit card processors is great. I don't use their door controller system or their check in system but it would make things even simpler. Customer support is excellent, even if you have to leave a message sometimes. Gym Assiant developers adapted quickly when covid hit. They updated their software to include features for our new gym worlds. By the time my gym was able to reopen they already had new features in place.

Avantages

No subscription model. Once you purchase the software, you own it.

Inconvénients

There's a learning curve for more advanced features. Renewing a contract after an extended leave, or adding family members in the middle of a billing period, etc usually required a call to [SENSITIVE CONTENT HIDDEN] to clear it up. After 5 years of using it, I still fumble around occasionally. I will say that it does allow for nearly unlimited customization and is very powerful, but sometimes you have to get creative with it.

Réponse de BioLogic Traduire en Français

Thank you for your valuable feedback about Gym Assistant. Correct, our price model is "You buy it, you own it!", there are NO monthly fees to operate our software.
We are glad you found our recent improvements valuable related to COVID-19 including the now available eSignatures and Occupancy Monitor plus Online New Member Sign-ups for general release in November 2020. We appreciate your business - thank you ! Gym Assistant

Karla
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Do it all software for easy gym management

Publié le 2019-09-05

Overall this has been a great experience. The ease of use was most astounding and the few times that I needed assistance it was fast and helpful. I can look to see my financials with a couple keystrokes. I can monitor usage without being there. I love this software!

Avantages

It was so user friendly especially for a minimalist technology user. It tracks members, payments, dates and times of use. It gives me flexibility for different types of memberships and punch cards. I would recommend this product ( and have) to anyone starting out in the gym business. I was new to the business when I started and this was a business saver for sure. It tracks financials daily, monthly and yearly that help at tax time. Gym Assistant has allowed me to operate my 24/7 gym without much overhead. I can track usage without being present. Thank you Gym Assistant!

Inconvénients

The only difficulty I had was on set up with my door mechanism. I hadn't understood that I needed to purchase that from a different source.

Réponse de BioLogic Traduire en Français

Glad to hear your satisfaction with Gym Assistant software. We look forward to continue to serve your business. Thank you - Gym Assistant

Brent
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great for managing members

Publié le 2022-11-16

I wish it was all on one window. I have to have 2 windows up for it to work properly, and when staff has to make changes to an account you have to minimize a window and if you don’t click on it again the scanner does not work. It’s something I hope gets fixed in the future but we have yet dealt with it. The scanners are very expensive to replace as well, fortunately they last quite some time.

Avantages

I like that it’s fairly simple to use and reliable, we have used this software for over 13 years, with very little problems.

Inconvénients

Would like it to be more suitable for each business, there is so many options that are not used or applied. Gets a bit overwhelming for training new staff with all the features when You only use a few. But does the trick.

Réponse de BioLogic Traduire en Français

Thanks for your positive feedback about Gym Assistant. We are glad you find our software "simple to use and reliable". We are also going to have our Support Team contact you - Gym Assistant is capable to operate in the background when configured correctly. We appreciate your business over the past decade+ and beyond! - Gym Assistant

Emmy
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

24/7 Access Gym

Publié le 2022-11-28

Been very helpful

Avantages

Online Enrollment, Online Portal, Payment Processing, complete member management all in one software

Inconvénients

Unable to do family memberships with online enrollment

Réponse de BioLogic Traduire en Français

Thanks for your positive feedback about Gym Assistant. We are glad you find our no monthly fees software very helpful to operate your gym. We appreciate your business for the past several years and beyond! - Gym Assistant

Max
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Gym Assistant has made running our gyms a lot easier

Publié le 2022-11-17

Avantages

The support from [SENSITIVE CONTENT] and his staff and how they continue to improve the software.

Inconvénients

Don't really have any complaints. I would say the design could use a little freshening up, but the simplicity is also nice.

Réponse de BioLogic Traduire en Français

Thanks for your positive feedback about Gym Assistant. We are glad you find our software helpful to operate your multiple gyms "a lot easier". We are continually updating the software with improvements, it's a never ending process. We appreciate your business over the past decade+ and beyond! - Gym Assistant

Kim
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Small wellness center--time for updates

Publié le 2021-10-27

Overall, we like the program. A few updates to correct the cons I listed would be great.

Avantages

The software is user friendly and easy to teach to most people. I like that each screen prompts you what to do on the following screen. I like that it is easy to customize, and easy to find members by first name, last name or member number.

Inconvénients

I do not like having to enter a password for everything done. I do not like that you can not split member payments--for example, members pays 20 in cash and 30 in credit card. I have yet to find an option to split the payment into two methods. I do not like that when you update the primary account the changes do not carry over to all dependents in that account. It would be nice to have integrated ACH and CC payment to be easier to set up. We are not able to use that function of the software.

Réponse de BioLogic Traduire en Français

Thanks for your overall positive feedback about Gym Assistant. We are glad you find our software easy to use. Our Support Team may have a few answers to help you operate our software, and will reach out to provide information - thank you for your business! - Gym Assistant

Chad
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Probabilité de recommander le produit 8.0 /10

A good value

Publié le 2019-06-11

Overall I have been pleased with Gym Assistant as well as the support when needed. When I came into my current job Gym Assistant was not being used anywhere near its capabilities. I was pleased with the things we could do with the system once I sat down with and worked on cleaning up our membership.

Avantages

Without requiring a monthly subscription Gym Assistant is a nice program for maintaining & monitoring membership at your gym. It has enough features to do most of the things we want to do. I would highly recommend getting the network version so you can have one dedicated to check-ins and use other computers for inputting & updating information.

Inconvénients

There are some features that can be hard to understand and that the manual doesn't give clear information on their use. Like the difference between; Inactive, Terminated, Freeze, Hold, Archive, Deleted.

But if you are looking for a cost effective program it is a good value for the money.

Réponse de BioLogic Traduire en Français

Good to read! Thanks for your feedback and reasonable comments about our software. We will reach out to you directly to better understand your challenges and see if we can help simplify your activity using Gym Assistant. We appreciate your business. -Gym Assistant

Raymond
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great value for the investment.

Publié le 2021-10-29

Running a gym and being profitable means managing costs very carefully. I am so happy to have a product that is not subscription-based. When I purchased the gym the [SENSITIVE CONTENT] of the company help me get this product running in 2 hours and there was disruption of service during the transition.

Avantages

The quality and stability of the software. I have used the product for over 10 years and software defects are non-existent. This critical since I have very minimal staffing how for a 7 day operational environment. Adaptability to meet your business model is very intuitive and easy to tailor.

Inconvénients

I do have some challenges with punch plan memberships. Operationally there are some limitations that could be improved. There are some reporting challenges as well.

Réponse de BioLogic Traduire en Français

Thanks for your positive feedback about Gym Assistant. We are glad you find our software reliable and easy to use. We appreciate your business for over a decade - thank you! - Gym Assistant

Orest
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

We've been using Gym Assistant for several years. It is intuitive and comprehensive

Publié le 2017-12-12

Makes day to day operations easy and keeps us well informed about our membership

It performs well, installed flawlessly and works everyone. it is also tightly integrated with other modules like Gate keeper as well as our Merchant Bank for credit cards

Avantages

1 Comprehensive yet easy to use.
2 Technical Support is tremendous. I've worked with many software companies for many years, and I can honestly say working with Sarinah at Gym Assistant ranks at the top of those experiences.
3 The idea of including "remote access" capability into their "HELP" tab is brilliant. No need to download another third-party product and struggle to get it to work. It happens almost seamlessly and easily. I wish other software companies would do this!
4 The features and capabilities of Gym Assistant cover virtually every business scenario we've encountered. This is very well designed and engineered software

Stephanie
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Software!

Publié le 2019-08-21

My overall experience has been good. I feel that the software is a good value, I like that it's a one-time purchase of the software and isn't something that I have to pay for monthly forever. Customer support has always been very helpful, very friendly, and very quick to respond.

Avantages

Gym Assistant and Pro Shop are very user friendly and have all of the features that I need.

Inconvénients

I have had some issues with the GateKeeper software not responding and freezing up. My understanding is that my problem is a bit of an anomaly and we've found a way to work around it, but it's still kind of annoying.

Réponse de BioLogic Traduire en Français

Thank you for the detailed feedback. Glad to hear you value our software and service. We will have our Technical Support Team reach out to you about improving your GateKeeper performance, hopefully there is more we can do. We appreciate your business and support. - Gym Assistant

Bryan
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

46 Years in the gym Business, I have learned alot

Publié le 2020-10-09

Quick and easy sign ins. Efficient and accurate billing. Keeping down expenses.

Avantages

It gave me the option of doing things independently unlike other gym software that also charge for additional services. It has been easy to use and adjust to as I increase it's uses such as Insurance tracking and reporting.

Inconvénients

It only allows for one credit card provider to integrate billing with. Not all entered transactions show up on the the journal history.

Réponse de BioLogic Traduire en Français

Thanks for your positive feedback about Gym Assistant. Our software is designed for independent gym owners like you to be easy to use and help operate your gym business more efficiently. We appreciate your business for over a decade, thank you - Gym Assistant

Whitney
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Gym Assistant

Publié le 2020-10-08

Gym Assistant has been absolutely wonderful overall. I love the company and would recommend it to anyone.

Avantages

I love the ease of use and accessibility to support.

Inconvénients

The display looks slightly outdated, but the functionality makes up for it.

Alternatives envisagées 

ABC Fitness Solutions

Pourquoi passer à Gym Assistant

The functionality is exactly what we needed!

Réponse de BioLogic Traduire en Français

Thank you for your positive feedback about Gym Assistant software. We are glad you are a satisfied user deploying our full functionality including Access Control, Billing and Check-in. Please don't hesitate to contact our technical Support team for any assistance along the way. We appreciate your business, thank you - Gym Assistant

Natalie
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Gym-Nana Fitness Inc.

Publié le 2020-10-19

For the most part, easy to use, reasonably priced and great customer service!

Avantages

Very easy to get started with, lots of help when needed.

Inconvénients

Writing emails, I find it overly complicated.

Réponse de BioLogic Traduire en Français

Thank you for your positive feedback about Gym Assistant. We are glad to hear the process of transitioning and using our software was easy. We appreciate your business, thank you! - Gym Assistant

Diane
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Long time user.

Publié le 2020-10-02

We transfer all the financial information to Quickbooks once its entered in Gym Assistance.

Avantages

It's cost effective for a small business and easy to use but very basic.

Inconvénients

Not enough features when adjusting for partially used plans. End date of plans and dates the plan ceases to record fees ect needs to be easier to operate. Needs online approach so it can be used by others at the same time not in the same location. Reports don't seem accurate.

Réponse de BioLogic Traduire en Français

Thank you for your overall feedback about Gym Assistant software. Our Team will follow-up with information how to use Gym Assistant from a remote location and we would like to help identify/resolve any reporting issues.
We appreciate your business - Gym Assistant

Jared
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Very functional, poor service

Publié le 2020-10-02

Good.

Avantages

Easy to work with. Intuitive. Love the ease of access and door control for our 24hr gym

Inconvénients

Terrible service. If you don't pay the outlandish yearly fee they won't help you. You have to keep paying to upgrade to more spaces each time you outgrow the system, which we think is overpriced.

Réponse de BioLogic Traduire en Français

Thank you for your overall positive feedback about Gym Assistant software. Our most expensive annual Support subscription is $310, you can find complete details posted on our Website: https://www.gymassistant.com/gym-assistant-support-policies/
We appreciate your business - Gym Assistant

Jason
Note globale
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent!!!!!!!!!!!!!

Publié le 2021-10-25

The staff are top notch and extremely knowledgeable. I deal with the same staff since day one and they make you feel like a friend and not just a customer.

Avantages

Very user friendly. New staff are able to learn on this software with ease. Able to do everything with a click of a button.

Inconvénients

Not one complaint. If there is ever an issue you can make on quick call and they will fix it immediately.

Réponse de BioLogic Traduire en Français

Thanks for your positive feedback about Gym Assistant. We are glad you find our software easy to use and our technical Support Team friendly & effective. We appreciate your business over the past decade - thank you! - Gym Assistant

Susie
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Probabilité de recommander le produit 7.0 /10

Nice Program

Publié le 2020-10-08

Avantages

Gym Assistant is a very user friendly program. We have a lot of volunteers helping out in our building and everyone has been able to use it with ease.

Inconvénients

Gym Assistance has limits on the number of people it can have in it. Of course there is always an option of purchase an upgrade, but it seemed like there needed to be more options in that range.

Réponse de BioLogic Traduire en Français

Thanks for your positive feedback about Gym Assistant software. We are glad you find our software easy to use and train staff. Yes you can operate up to 10 workstations over the same network. We appreciate your business, thank you - Gym Assistant

Scott
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

What a great product

Publié le 2019-06-17

This made things so much easier for us and does exactly what we need. It may not have all of the bells and whistles but that just slows us down. Does exactly what we need it to do

Avantages

It is simple to use and easy to teach and learn.

Inconvénients

Maybe could have bit more colors and flourishes but really not important in the long run

Réponse de BioLogic Traduire en Français

Great to read your spot on assessment of Gym Assistant software, we agree! Thanks for your support, we appreciate your business. - Gym Assistant

Bianca
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Women's Workout Review

Publié le 2019-12-18

I am using Gym Assistant on a daily basis with all member data base inputed and am happy with the results.

Avantages

The software was very easy to learn after using a different gym software.

Inconvénients

Having an issue with sending out mass e-mails and all members not receiving them.

Réponse de BioLogic Traduire en Français

Great to get your valuable feedback, thank you. Gym Assistant software is designed to be simple and easy to use, glad you agree! We will have our Support team follow-up to further investigate and resolve your email issues. We appreciate your business. - Gym Assistant

Lynne
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Critical business tool

Publié le 2021-10-19

Easy to track member usage and payments due.

Avantages

It is user friendly. I love how I can easily look up reports. Easy to enter members and make changes. Love everything about Gym Assistant sofware. Best investment I made when starting my business.

Inconvénients

None... I have had no issues with this software.

Réponse de BioLogic Traduire en Français

Thanks for your positive feedback about Gym Assistant. We are glad you find our software easy to use and helpful to operate your fitness center business. We appreciate your business for nearly a decade - thank you! - Gym Assistant