Gym Assistant - Avis

Gym Assistant

4,6 (184)
Logiciel de gestion de salle de sport pour les salles de sport de petite et moyenne taille.

Note globale

4,6 /5
(184)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,3/5
Simplicité d’utilisation
4,6/5
Support client
4,6/5

94%
des utilisateurs recommandent cette application
Classer par

184 avis

Jason
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Gym Assistant software is easy to use with integrated access control and POS!

Publié le 2022-12-02

Loved this software from the start and have continued to value it and the great customer support...

Loved this software from the start and have continued to value it and the great customer support with each new year. It makes managing a gym with a vast array of retail and 24/7 access needs a snap. The access control works great and the integrated "Door Watcher" program has cut our surveillance hours in half. This is a great product and even greater people associated with it!!!

Avantages

I loved the simplify of the software from the beginning. We needed something with access control and POS and this offered it all without needed a lengthy training course to use it. The ability to customize membership settings to match our unique plans was essential.

Inconvénients

I believe we came into this company quite early and thus have been able to walk through some of the growing pains associated with growth and added features over the last 12 years. The reports had some glitches early on that had me concerned, but have been cleaned up nicely.

Réponse de BioLogic

Thanks for your positive feedback about Gym Assistant. We are glad you find our software "easy to use" and backed by "great customer support". We appreciate your business for well over a decade and beyond! - Gym Assistant

Stephen
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A++ Gym management software and customer support

Publié le 2023-09-05

Overall, great experience.

Overall, great experience.

Avantages

Gym Assistant does not charge monthly fees, it is easy to navigate, has a small learning curve, and has awesome customer support.

Inconvénients

If they had an admin website/portal and/or admin app developed - absentee facility owners or managers who are away longer than normal time periods could manage membership changes and/or FOB issues. Using a software program that mirrors the desktop has not always worked well for us.

Réponse de BioLogic

Thanks for your very positive feedback about Gym Assistant. We are glad that you find Gym Assistant "A++ Gym management software and customer support." Also, our Software Development Team is currently working on your wish list, so new features start getting released towards end of year, stay tuned... We appreciate your business over a decade and beyond! - Gym Assistant

Tara
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Review asked for

Publié le 2023-08-28

Overall it is an easy way to keep all members, members information and payments stored.,

Overall it is an easy way to keep all members, members information and payments stored.,

Avantages

It keeps members and payments up to date. Stores all information and alerts when attention is needed.

Inconvénients

The constant updates that seem to have a lot of bugs. My thinking is because they are so often they are not being thoroughly checked before sent out and we have to update immediately which can be a bother when in the middle of something.

Réponse de BioLogic

Thanks for your positive feedback about Gym Assistant. We are glad that you find our software "easy" for membership management. We appreciate your business over several years and beyond! - Gym Assistant

Gerry
Note globale
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Gym Assistant

Publié le 2023-09-06

Great experience from a great and well supported software CRM

Great experience from a great and well supported software CRM

Avantages

This is a great CRM package at an affordable cost, full of really relevant features. We have been used the software since around 2008 and the regular updates and new features show the the Gym Assistant team really focus on their Customers and their changing needs.

Inconvénients

Would love to be able to customise for a European market terms such as delinquent , terminated etc to more appropriate words used in Ireland.

Réponse de BioLogic

Thanks for your positive feedback about Gym Assistant. We are glad that you find our software "great", "affordable", and "well supported". We appreciate your business for well over a decade and beyond! - Gym Assistant

Mandy
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Max Fitness Review

Publié le 2023-08-25

Overall, we are pleased for all the reasons previously stated.

Overall, we are pleased for all the reasons previously stated.

Avantages

Being able to use GA, GateKeeper, and ProShop altogether is extremely convenient. It is fairly easy to train new employees with all programs. The auto payment batches are easy to run, keeping track of member info is easy, and use of the new portal is convenient to us and members.

Inconvénients

The time zone difference when needing assistance is probably the least convenient thing.

Réponse de BioLogic

Thanks for your positive feedback about Gym Assistant. We are glad you find our software "easy" to use and our Member Portal "convenient" for you and your members. We appreciate your business these past few years and beyond! - Gym Assistant

Cie
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Total Fitness For Her

Publié le 2023-08-24

Avantages

Payment processing and member tracking are both super easy. Anyone of my staff can use this software without messing things up too bad.

Inconvénients

Only allows 2 doors otherwise you have to buy an entirely new upgrade that costs thousands so I'd you have tanning beds or sauna rooms, you have to pay a crazy amount of $$ to add them to system. Vizpin is not the best either when it comes to keyless app access. Not a fan of Vizpin

Réponse de BioLogic

Thanks for your positive feedback about Gym Assistant. We are glad you find our software "super easy" to use for Billing and activity tracking. We appreciate your business for the past few years and beyond! - Gym Assistant

Kaitlin
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Personal Experience

Publié le 2023-08-28

Avantages

Easy access to their support team. They're readily available to look into any issue that may arise with the software. The system itself is very user friendly and can be as detailed or as simple as you want it to be.

Inconvénients

Not a lot of instruction on features available. I feel like some things are learn as you go.

Réponse de BioLogic

Thanks for your positive feedback about Gym Assistant. We are glad you find our software "user friendly" and backed by "easy access" to our Support Team. We appreciate your business over the past few years and beyond! - Gym Assistant

Elizabeth
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great addition to my business

Publié le 2023-09-05

Gym Assistant has made tracking business and membership much easier. I use a remote access program...

Gym Assistant has made tracking business and membership much easier. I use a remote access program as well, and our business has greatly improved.

Avantages

I loved the new upgrade with sms for membership renewal.

Inconvénients

We had some software issues initially, but the tech support team knocked it out of the park and kept me up-to-date on every step.

Réponse de BioLogic

Thanks for your positive feedback about Gym Assistant. We are glad that you find our software has made member management "much easier" and back by helpful Tech Support. We appreciate your business over the past many years and beyond! - Gym Assistant

James
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Why we use gym assistant

Publié le 2023-08-23

Great experience using gym assistant. Would highly recommend to someone else

Great experience using gym assistant. Would highly recommend to someone else

Avantages

Automatic renewals linked to credit card processing is a must. Key fob entry for 24/7 access is great. Key fob readers that continue to work even when the main computer is down

Inconvénients

Company is on California. East coast subscribers have to wait for them to open when they are needed

Réponse de BioLogic

Thanks for your positive feedback about Gym Assistant Software. We are glad you are a fan for our integrated payment processing and standalone access control solutions. We appreciate your business over the past many years and beyond! - Gym Assistant

Thomas
Note globale
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

4 Year user

Publié le 2023-09-10

Manages memberships, payments, product sales, and door entry well.

Manages memberships, payments, product sales, and door entry well.

Avantages

Simplistic and does all the basics pretty well.

Inconvénients

Still a little on the basic side, wish had some more features, but with more features comes higher cost.

Réponse de BioLogic

Thanks for your positive feedback about Gym Assistant. We are glad that you find our software "manages memberships, payments, product sales and door entry well." We appreciate your business over the past several years and beyond! - Gym Assistant

Lynn
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I am not the best to do a real review

Publié le 2020-10-02

I wish I had this one 15 years ago when I started, I had time back then and I would have been able...

I wish I had this one 15 years ago when I started, I had time back then and I would have been able to figure out all the awesome functions to this program. I see them, but I still need to find the time to explore and call the company for help doing an accurate set up. As far as getting members signed up and be able to get them in the door and paying fees to keep the facility doing through this pandemic is priceless!

Avantages

I liked it because with the help of my son, the set up was easy and the company was very helpful with taking him through the process. I like the fact that for a $100/year, I can have the company at my disposal to talk me through any questions I may have in setting it up. The 24/7 access is wonderful. Even if the electricity takes down the computer, the unit allows current members to still check in and keeps the information for me to put on the computer when I can get the program running again.

Inconvénients

Taking time to use it to it's fullest is not something I have found yet. This is not the software's fault, it is mine.

Réponse de BioLogic

Thank you for your positive feedback about Gym Assistant software and our standalone Access Control system. Please don't hesitate to reach out to our technical Support team for help identifying available features and functionality. We appreciate your business - Gym Assistant

Drew
Note globale
  • Secteur d'activité : Services et installations de loisirs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Best software without subscription

Publié le 2020-10-16

Overall it's great! Most daily tasks are easy to handle. It's integration with credit card ...

Overall it's great! Most daily tasks are easy to handle. It's integration with credit card processors is great. I don't use their door controller system or their check in system but it would make things even simpler. Customer support is excellent, even if you have to leave a message sometimes. Gym Assiant developers adapted quickly when covid hit. They updated their software to include features for our new gym worlds. By the time my gym was able to reopen they already had new features in place.

Avantages

No subscription model. Once you purchase the software, you own it.

Inconvénients

There's a learning curve for more advanced features. Renewing a contract after an extended leave, or adding family members in the middle of a billing period, etc usually required a call to [SENSITIVE CONTENT HIDDEN] to clear it up. After 5 years of using it, I still fumble around occasionally. I will say that it does allow for nearly unlimited customization and is very powerful, but sometimes you have to get creative with it.

Réponse de BioLogic

Thank you for your valuable feedback about Gym Assistant. Correct, our price model is "You buy it, you own it!", there are NO monthly fees to operate our software.
We are glad you found our recent improvements valuable related to COVID-19 including the now available eSignatures and Occupancy Monitor plus Online New Member Sign-ups for general release in November 2020. We appreciate your business - thank you ! Gym Assistant

Terra
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Horrible Customer Service

Publié le 2020-02-10

Very disappointed with the customer service. We could have gone with any system, and we chose the...

Very disappointed with the customer service. We could have gone with any system, and we chose the little guy with a great system... now we're wishing we chose otherwise.

Avantages

The system is easy to use and has good functionalities.

Inconvénients

Better personal training tracking system is needed.

Secondly --
We opened a second location and the [SENSITIVE CONTENT HIDDEN] himself sold us on the fact that we could link the 2 locations together. Just shy of 1 year later, the 2 gyms were linked, and we have had nothing but problems. We have called and emailed with no reply back. On numerous occasions we have called and emailed them and [SENSITIVE CONTENT HIDDEN] said that [SENSITIVE CONTENT HIDDEN] would need to answer that question... and sometimes weeks would go by with no response. Sometimes 2 and 3 follow ups would be required before we received a response. To date our 2 gyms aren't linked properly (since January 2019). Truly disappointed!

Réponse de BioLogic

We apologize we have not serviced your account successfully. Our technical Support team will reach out again today to continue to work on resolving your technical issues. Our whole team understands and we are sincerely sorry for your disappointment. - Gym Assistant

TJ
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Gym Assistant Use

Publié le 2020-10-16

Overall we have had a good experience with Gym assistant and been using the software for 9 plus...

Overall we have had a good experience with Gym assistant and been using the software for 9 plus years. They are easy to work with and during Covid-19 came out with a mass bulk freeze option to hold all gym accounts while we closed.

Avantages

We use the software daily for our 24/7 gym that we run out of our office. It is easy to use and we are able to train new employees on it quickly. The features it provides allow for fixing mistakes if made by displaying the actions of the users on the accounts.

Inconvénients

When entering in new payments for past due members if you are not careful it will not automatically put the due date a month (example) from the payment but from the last due date which would make them due sooner if not caught. It is easy to admin the due date if this happens.

Réponse de BioLogic

Thanks for your valuable feedback about Gym Assistant. We are glad you find our software easy to use as well as train new staff to use. We are also glad to hear our Bulk Freeze/Unfreeze functionality that our Development Team built for our customer base during this COVID-19 period was valuable. We appreciate your business these many years - thank you! - Gym Assistant

Sharon
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Gym Assistant Review

Publié le 2020-10-03

Overall it has been good over the years, the key cards look great and professional.

Overall it has been good over the years, the key cards look great and professional.

Avantages

One time purchase, easy to use and train others on the software.

Inconvénients

When I submit the monthly ACH I have to go in and change the pull through file from lower case to uppercase manually. It should be automatic. For example, the file created states Theperfectworkout and I have to go in and change it to THEPERFECTWORKOUT for the bank to accept it.

I would like the ability to write a newsletter each month and mail it to each member. There is not a no option to do this.

When a member signs up I want the receipt to say Prorate and Last Month. I cannot get it to say that so I have to physically write it in every copy.

Réponse de BioLogic

Thank you for your positive feedback about Gym Assistant software. Our Support team will contact you with instructions on how to create template documents and send out batch emails, all capable in your current software version.
We appreciate your business - Gym Assistant

Phillip
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Gym Assistant is a Must

Publié le 2019-12-11

I have nothing but good things to say about the software and the company that makes it.

I have nothing but good things to say about the software and the company that makes it.

Avantages

Ease of use and old school customer service.

Inconvénients

Nothing to say negative about the software. It works for my businesses perfectly.

Alternatives envisagées 

Mindbody

Pourquoi passer à Gym Assistant

Yes

Réponse de BioLogic

Thank you for the generous feedback. We are certainly glad our Gym Assistant software is able to serve all your outlets so well.
We sincerely appreciate your business and continuing to serve your operations. Thank you - Gym Assistant

Kelly
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Gym Assistant Perfect For Small to Midsize Fitness Facilities

Publié le 2020-10-05

most of the problems we have experienced have been remedied by talking with cust service; however,...

most of the problems we have experienced have been remedied by talking with cust service; however, we are in Maine and cust serv is in CA, so that means we sometimes have a 6 hour downtime if something goes wrong. our biggest issue seems to be when the check in computer stops talking with the sales computer.

Avantages

it offers everything we needed: self check in, seamless sales, reports of visits and end of day accountability, ease of use for staff

Inconvénients

the ability to customize reports with fields; data base often autofills incorrect end date when selling a membership, some fields not necessary on member home page,

Abby
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Easy to Use!

Publié le 2020-10-28

We just updated our controller to the proximity reader and controller. This will be fantastic if a...

We just updated our controller to the proximity reader and controller. This will be fantastic if a storm knocks our power out and we are unavailable to restart the programs right away. Customer service is usually easy to get ahold of as well.

Avantages

The software is easy to use and maneuver. When we purchased the fitness center, this software was already being utilized and it was simple to jump into the program and learn how to use it.

Inconvénients

We are happy with the software at this point and cannot think of anything that we are not happy with.

Réponse de BioLogic

Thank you for your valuable feedback about Gym Assistant. Your account has been operating with Gym Assistant software for over a decade. We are glad you were easily able to continue using it, and also upgrade to our standalone Access Control system. We appreciate your business, Thank You! - Gym Assistant

Bryan
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

46 Years in the gym Business, I have learned alot

Publié le 2020-10-09

Quick and easy sign ins. Efficient and accurate billing. Keeping down expenses.

Quick and easy sign ins. Efficient and accurate billing. Keeping down expenses.

Avantages

It gave me the option of doing things independently unlike other gym software that also charge for additional services. It has been easy to use and adjust to as I increase it's uses such as Insurance tracking and reporting.

Inconvénients

It only allows for one credit card provider to integrate billing with. Not all entered transactions show up on the the journal history.

Réponse de BioLogic

Thanks for your positive feedback about Gym Assistant. Our software is designed for independent gym owners like you to be easy to use and help operate your gym business more efficiently. We appreciate your business for over a decade, thank you - Gym Assistant

Becki
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Probabilité de recommander le produit 10.0 /10

Excellent product

Publié le 2020-10-16

It has suited our small fitness center very well.

It has suited our small fitness center very well.

Avantages

This program is very easy to use. It has a lot of features that we do not need or use because we’re a very small center but I’m guessing larger gyms would utilize more of the features.

Inconvénients

We had to purchase a whole new program when we hit 1000 members. We couldn’t just upgrade because our program was so old and the program was not designed to enroll people after 12-31-2019.

Réponse de BioLogic

Thank you for your valuable feedback about Gym Assistant. We are glad you find our software easy to use and it helps you operate your fitness center. We appreciate your business for over a decade - thank you! - Gym Assistant

James
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Gym assistant works good - missing key elements newer software offers

Publié le 2020-10-08

Overall the system works well, and is stable , it’s also stand alone and doesn’t have a monthly fee...

Overall the system works well, and is stable , it’s also stand alone and doesn’t have a monthly fee ( but does have a yearly service contract)

Avantages

The customer service is great , I’ve never had a problem getting help , honestly if it wasn’t for how great the customer service is , I would have changed to a new system with more functionality.

Inconvénients

It’s An old interface, it doesn’t have any mobile support , and to get multiple computers to access the system is a pain.

Réponse de BioLogic

Thanks for your positive feedback about Gym Assistant software. We are glad to hear our technical Support has been there for you when you need it. Our Team will reach out to you about options for Networking and Remote Access. We appreciate your business, thank you - Gym Assistant

Natalie
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Travailleur autonome
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Gym-Nana Fitness Inc.

Publié le 2020-10-19

For the most part, easy to use, reasonably priced and great customer service!

For the most part, easy to use, reasonably priced and great customer service!

Avantages

Very easy to get started with, lots of help when needed.

Inconvénients

Writing emails, I find it overly complicated.

Réponse de BioLogic

Thank you for your positive feedback about Gym Assistant. We are glad to hear the process of transitioning and using our software was easy. We appreciate your business, thank you! - Gym Assistant

Ewan
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

My pros

Publié le 2023-09-05

Gym assistant help me to keep a excellent track of some of my delinquent members.

Gym assistant help me to keep a excellent track of some of my delinquent members.

Avantages

The feature I like most is the ability to keep track of my members.

Inconvénients

The resetting of the barcode reader after there is a power cut.

Réponse de BioLogic

Thanks for your positive feedback about Gym Assistant. We are glad that you found our software easy to use and helpful with membership management. We appreciate your business over the past decade and beyond! - Gym Assistant

Diane
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Long time user.

Publié le 2020-10-02

We transfer all the financial information to Quickbooks once its entered in Gym Assistance.

We transfer all the financial information to Quickbooks once its entered in Gym Assistance.

Avantages

It's cost effective for a small business and easy to use but very basic.

Inconvénients

Not enough features when adjusting for partially used plans. End date of plans and dates the plan ceases to record fees ect needs to be easier to operate. Needs online approach so it can be used by others at the same time not in the same location. Reports don't seem accurate.

Réponse de BioLogic

Thank you for your overall feedback about Gym Assistant software. Our Team will follow-up with information how to use Gym Assistant from a remote location and we would like to help identify/resolve any reporting issues.
We appreciate your business - Gym Assistant

Deborah
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Gym Assistant

Publié le 2023-08-30

Avantages

We have used Gym Assistant for 9 years. It has made life so much easier to have this product! It keeps us organized and makes reporting so much easier.

Inconvénients

I have never had any issues with Gym Assistant.

Réponse de BioLogic

Thanks for your positive feedback about Gym Assistant. We are glad you find our software easy to use and helpful to organize your healthcare services operations. We appreciate your business for nearly a decade and beyond! - Gym Assistant