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1469 avis
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Probabilité de recommander le produit 6.0 /10
Outil simple et utile !
Publié le 2023-08-29
Un bon outil très pratique mais dommage qu'on ne puisse pas avoir une version gratuite surtout...
Un bon outil très pratique mais dommage qu'on ne puisse pas avoir une version gratuite surtout quand on peut trouver mieux.
Avantages
La plupart du temps, l'outil fait ce pourquoi il a été conçu. Si vous avez des employées à l'étranger vous allez mieux exploiter son potentiel. L'interface est simple et l'expérience est plutôt interressante.
Inconvénients
Je pense qu'il y a du travail à faire concernant les fonctionnalités. Des bugs surviennent parfois et donnent l'impression d'être en fac d'un produit beta. Pas d'essai gratuit, pas de version gratuite !
Réponse de Deel
Hey!
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. Please feel free to book a call with us using this link https://cal.com/jose-linares-deel/15min and we'll work with you to resolve your issue. We're constantly working to improve our service and hope to exceed your expectations in the future.
Regards,
The Deel Team.
- Secteur d'activité : Internet
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Trop lent
Publié le 2023-05-23
Avantages
Rien cet outil est une catastrophe de rigidité
Inconvénients
Catastrophique. 2 semaines pour des allers retours stériles pour simplement envoyer un plan de commission à des sales, après qu’ils aient validé l’offre.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Facile d'utilisation
Publié le 2024-07-29
Avantages
Très facile d'utilisation et beaucoup d'options pour les retraits. En outre, on peut choisir de retirer 25% dans le compte A et 75% dans le compte B. Génial!
Inconvénients
J'aimerais que Deel soit une application.
Réponse de Deel
Hi Patricia,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!
Best,
Deel Team
- Secteur d'activité : Design
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Version d’essai gratuite
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Gestion de Paie
Publié le 2023-10-25
Avantages
Les fonctionnalités que j' ai le plus aimé chez ce logiciel sont là gestion d'équipement et les options d'achat d'actions. Je pense que c'est un grand avantage pour nous les utilisateurs
Inconvénients
Pas d'inconvénients particulier. Il est très facile à utilisé
Réponse de Deel
Hey!
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
Regards,
The Deel Team.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Contracts and Payments
Publié le 2024-09-02
Avantages
I am able to work with firms all over the world thanks to the platforms. I really appreciate how they manage my contract and payments.
Inconvénients
In my opinion, African banks have a long turnaround time for withdrawals. Despite this, their customer service team is very responsive.
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Awesome app!
Publié le 2024-08-12
Everything is excellent and I feel sage and secure
Everything is excellent and I feel sage and secure
Avantages
I like everything of deel, its an easy wsy to get my money safe and withdraw it into my account
Inconvénients
I don’t have nothing I dont like, I like everything from deel
Réponse de Deel
Hi,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!
The Deel Team.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Good Research
Publié le 2024-09-02
Good application process it is fast and easier to use
Good application process it is fast and easier to use
Avantages
Fast application quick response and access
Inconvénients
Data usage is to much please use an affordable app
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Deel is revolutionizing the hiring and payment paradigm!
Publié le 2024-05-31
Wonderful experience so far for the period I have used deel
Wonderful experience so far for the period I have used deel
Avantages
One thing I like with deal is it’s ssl security which gives me a peace of mind that both my information and assets are secure. The user interface is easy to navigate and it gives multiple withdrawals options that basically suits anyone anywhere.
Inconvénients
Ver good customer support although there is still room to improve the ETR.
Réponse de Deel
Hi there,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel and that you found our platform easy and convenient to use. We're constantly working to improve our service and hope to exceed your expectations in the future.
Best,
Deel Team
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Deel first month review
Publié le 2024-08-14
it was a good experience, an easy platform to use and simple to set up, with an awesome support...
it was a good experience, an easy platform to use and simple to set up, with an awesome support team as well.
Avantages
The simplicity and how fast they are to process stuff like my documentation or my application for their card.
Inconvénients
I think they don't have different languages available on their website like natively or at least I couldn't find that setting, so if you don't know English you will have to translate the website with your web browser, and with that sometimes translations are not accurate.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Good apps.
Publié le 2024-08-12
Convenient to use, easy and reliable. But sometimes it is delay.
Convenient to use, easy and reliable. But sometimes it is delay.
Avantages
Easy to use, it may took couple of hours before the money reaches the bank but it's always good when it is week days.
Inconvénients
Sametimes it is delay and a couple of hour, I hope that it is real time.
Réponse de Deel
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great Deel
Publié le 2024-08-14
Avantages
Simple to use. Super easy to setup and simple UI panel.
Inconvénients
Fees are too high when compared to competitors.
Réponse de Deel
Hi Victor,
We truly appreciate your review on Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.
Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time.
We're here to listen and ensure your experience is nothing short of perfect!
Best,
Deel
- Secteur d'activité : Traduction et localisation
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant Version d’essai gratuite
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Personal Review
Publié le 2024-07-29
I am a new user and I would like to move recieve payments on Deel and use them on Binance. It was...
I am a new user and I would like to move recieve payments on Deel and use them on Binance. It was the main thing that made me request the card.
Avantages
A new way of recieving payments for the job I do.
Inconvénients
When I requested the card I read that it was the most convinient way to get paid in Argentina and then, when I tried to add the card to Binance, Binance did not accept the card saying it is not supported for Argentina.
Réponse de Deel
Hi there,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!
For better information about withdrawals, you can visit our community here: https://community.deel.com
Best,
The Deel Team
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Recommended
Publié le 2024-08-14
I have not too much using the product however has been a great experience
I have not too much using the product however has been a great experience
Avantages
The fast you can get the money, and the many was for you to withdraw it
Inconvénients
n/a I really like it, I don’t thinks that is an system that need something
Réponse de Deel
Hi Nayeli,
Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!
Best,
Deel Team
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Was very easy
Publié le 2024-08-14
It was very easy to start using Deel. it solved all the problems I was facing being a freelancer.
It was very easy to start using Deel. it solved all the problems I was facing being a freelancer.
Avantages
the costumes service and the charge fee is low
Inconvénients
nothing for now. everything was very smooth and easy
Réponse de Deel
Hi,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.
Deel.
- Secteur d'activité : Médias en ligne
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great app and customer support
Publié le 2024-01-17
Avantages
It takes a complicated process and breaks it down into (mostly) simple steps. Their live chat support is quick and helpful!
Inconvénients
The bad:
We originally signed up for Deel because of our very attentive sales person/account manager, and the fact they had live customer support. After the first month we were reassigned to a new account manager that never responded to multiple emails, and then they discontinued their live tech support and it was hard to get ahold of anyone. You would go through several prompts with an AI bot that was never helpful for my situation. During this time we had a major issue with a payment, and it took hours to get a response.
The good:
They have since reinstated their live chat support, and all has been great since!
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Best payment website for freelancers
Publié le 2024-06-27
I am very happy with all the features especially payroll managment, salary reception, withdrawal...
I am very happy with all the features especially payroll managment, salary reception, withdrawal options are very much useful and critical for my business activities.
Avantages
Ease of setting up multi-country payroll and payment reception in multiple currencies. Website is very easy to navigate and find any option that is required. Deel offers wide vareity of withdrawal options such as Paypal, payooner, local and international bank transfers, crypto wallet transfers etc... which is very useful and convenient.
Inconvénients
Transaction fee could be a little lower especially conversion fee to different payment options.
Réponse de Deel
Hello Nikhil,
Thank you for your feedback on Capterra. We value your input.
Unfortunately, we can't locate your user account to address your concern about the transaction and conversion fee. Your experience matters to us, and we wish we could assist you further.
If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here anytime: https://cal.com/team/deel-support-team/reviews-complaints-g2
We're here to help.
Best,
Deel Team
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Must have tool for all remote companies
Publié le 2023-04-18
It's been easy to use and a life saver for remote work.
It's been easy to use and a life saver for remote work.
Avantages
Deel makes compliance easy worldwide for both employees and contractors.
Inconvénients
It is a bit pricey for having international employees.
Pourquoi choisir Deel
Direct deposit issues with international contractors. Needed an international employee option.Logiciel antérieur
GustoPourquoi passer à Deel
The intro meeting and demo covered everything we were looking for with ease of use.Réponse de Deel
Hey there,
Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!
Best,
Deel Team
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Not what I expected
Publié le 2024-06-22
I love it, I wasnt a fan at first! But U came to understand how it works, the benefits and the user...
I love it, I wasnt a fan at first! But U came to understand how it works, the benefits and the user friendly UI.
Avantages
As a remote team member, I was very used to Wise and getting my payments via wise, fast and easy. But after giving Deel a shot, we became best buds. I like the data, I love knowing where things are. How many hours are submitted and best of all the human customer service. Always there to assist in any way possible.
Inconvénients
Not much really, except maybe app integration.
Réponse de Deel
Hi Jose,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. Your feedback means a lot to us and we look forward to assisting you again soon!
Best,
Deel Team
- Secteur d'activité : Logiciels
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A Seamless Experience with Deel - The Future of Global Payments
Publié le 2023-08-31
Honestly, my journey with Deel has been nothing short of spectacular. From day one, I felt the...
Honestly, my journey with Deel has been nothing short of spectacular. From day one, I felt the weight of managing international payments and contracts being lifted off my shoulders. The streamlined process, combined with their commendable quick resolution of grievances, makes Deel stand out in the crowded market of payment solutions. For anyone navigating the complexities of global business, I wholeheartedly recommend Deel as a trusted companion to ease the path.
Avantages
The elegance and efficiency of Deel's platform are undeniable. As someone who has grappled with cross-border payments and contracts for years, Deel has proven to be a game-changer. It not only simplifies and accelerates the entire payment process, but its intuitive user interface and comprehensive features ensure that all your global payment needs are addressed in one place. Moreover, the way Deel has resolved all contract grievances against other companies swiftly has enhanced its credibility. Their proactive approach to conflict resolution reflects a company that truly values its reputation and clients.
Inconvénients
It's tough to find significant faults in a platform as robust and user-friendly as Deel. However, there is always room for improvement. I'd appreciate more granular analytics and reporting features. While the existing tools offer a clear overview, having more in-depth insights into payment trends and detailed contract histories could enhance the platform. I also think the user experience for people with multiple currencies could use a tonne of work as this has caused confusion in the past. I also have had a negative experience with rolling contracts being paid out improperly. I think you should be able to just set a contract and simply request an amount to pay out without keeping it organised on a per deel invoice generated basis. E.g. in my last contract I was dealing with a customer who only approved units of work that I submitted, but sometimes I would submit them late, which caused a lot of confusion on the system when I tried to do back-payments on my end. There just needs to be better options for this, in theory we should do these things perfectly but in reality, no.
Réponse de Deel
Hello there,
Thank you for your kind words and for taking the time to leave your feedback. We're thrilled to hear that you had a great experience with Deel! We're constantly working to improve our service and hope to exceed your expectations in the future. Thank you for choosing us!
Best regards,
The Deel Team
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use and no problems with the payroll
Publié le 2024-05-23
From the moment I started using Deel, I found the platform to be very user-friendly. The intuitive...
From the moment I started using Deel, I found the platform to be very user-friendly. The intuitive interface made it easy to navigate and set up the necessary processes for managing my global workforce. However, there was a bit of a learning curve initially. It took some time to fully grasp all the features and functionalities, but once I did, it became a seamless part of my workflow. There were instances where I experienced slower response times, especially with more complex queries. Despite this, the overall support has been satisfactory enough.
Avantages
Deel's user-friendly interface simplifies the process of managing international payroll. It streamlines onboarding, payments, and compliance with local laws. The platform automates payroll, ensuring timely and accurate payments, and offers robust customer support and resources, including legal advice and country-specific information.
Inconvénients
New users might find the initial setup and onboarding process complex.
Réponse de Deel
Hi there,
Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service, and user interface, and hope to exceed your expectations in the future.
Best,
Deel Team
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Simply amazing
Publié le 2023-08-03
Avantages
All the different options you have to administrate your payroll are great and really easy to understand. The "Deel Card" and "Deel Advance" features are excellent.
Inconvénients
It would be nice to have your contracts information in the same page where you see all your contracts listed (as an expandable module instead of move to another URL).
Réponse de Deel
Hello Javier,
Thank you very much for your glowing review, we're happy to hear how you feel about our product and the services we provide!
We're always doing our best to expand on our product and this feedback you shared on having your contracts' information all be in the same page as an expandable module is truly appreciated. This has been shared with our team to look into it for a possible future update.
You can always count on us to exceed your expectations and thank you for choosing Deel!
Best,
Deel Team
- Secteur d'activité : Internet
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Modern HR tool to ease remote hires
Publié le 2023-04-14
We have been a Deel customer for several years, and are overall very happy with the experience. It...
We have been a Deel customer for several years, and are overall very happy with the experience. It has made it easier for us to grow in markets were we do not have entities or benefits.
Avantages
I truly like the EOR model of Deel. We have started using this feature more extensively and it has been a success for our ability to hire candidates remotely. We also use the contractor feature that is helpful to us as well, and is a cheaper option.
Inconvénients
A company that grows changes a lot, and we have had quite a few CSMs over the years we have used Deel. Making building a relationship a bit harder.
Alternatives envisagées
Papaya GlobalPourquoi passer à Deel
Price.- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Using Deel for 3 years
Publié le 2024-05-17
Avantages
I love the ease of use - everything is straightforward and well documented. I manage my contracts, days off, and get paid through Deel. It's a rare thing in software, but I never really second guess any action I have to do within this platform, as the actions and their outcomes are always pretty obvious.
Also shout out to their Support team! They are fast, precise, and do not mind dumb questions.
Inconvénients
I'd love to use a mobile app, but Deel only has a web application.
Réponse de Deel
Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback!
Our Deel App is in a building process - stay tuned!
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Travailleur autonome
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Deel is great for managing contracts, working freelance and getting paid!
Publié le 2024-07-10
In general I can't complain, I use the platform all the time and plan to keep using it and seeing...
In general I can't complain, I use the platform all the time and plan to keep using it and seeing all the new features that they are currently building.
Avantages
To have it all in there, being able to manage all your contracts, agreements, freelance jobs, and getting paid within the same platform. Also some external features for digital nomads such as perks.
Inconvénients
Not having a mobile app yet, which will make things easier but I'm sure they are developing it right now.
Réponse de Deel
Hi Lisandro,
Thank you for your positive review!
You mentioned having a Deel Mobile App, and we surely hear you! Our team is already working on having our Mobile App and should be available soon! We've added you in the Mobile App Beta list so you'll be one of the first users to try the Deel App before it goes public!
Your feedback means a lot to us!
Best,
Deel Team
- Secteur d'activité : Enseignement primaire et secondaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d’utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Deel review
Publié le 2023-08-23
All in all, I am quite satisfied with the Deel as a product. It works very well and is easy to use.
All in all, I am quite satisfied with the Deel as a product. It works very well and is easy to use.
Avantages
Deel is simple to use. Its features are easily accesible, and they work flawlessly. The payment is always received on time and is the correct amount.
Inconvénients
Most of the deel features are excellent; however, in my opinion, the only downside is the recently introduced authorization because it takes too much time and is a bit complicated.
Réponse de Deel
Hello,
Thank you very much for your positive review! We're happy to hear you've been having a satisfying experience with our product.
We wish to provide you with the best possible experience, so if you have any questions about the authorization, please contact our Support team, it is always our pleasure to help.
Thank you very much for choosing Deel!
Best,
Deel Team