Shipox DMS

La réponse ultime aux services du système de gestion des livraisons.

Note globale

4,3 /5
(11)
Rapport qualité-prix
4/5
Fonctionnalités
4,1/5
Simplicité d’utilisation
3,9/5
Support client
4,1/5

73%
des utilisateurs recommandent cette application
Classer par

11 avis

Jonathan
Jonathan
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Order delivery tracking

Publié le 2023-09-16

I can have all the orders controlled and have captures of proof of delivery that makes my work more...

I can have all the orders controlled and have captures of proof of delivery that makes my work more real without malicious people being able to say that I do not deliver the address and affect my job.

Avantages

With Shipox it allows me to have a much more organized work in deliveries, I can have a follow-up control of each order until its delivery, immediately updating the status of the order and being able to receive comments from the client to know their degree of satisfaction with all the service . Your functions have made my work more productive.

Inconvénients

In my opinion, everything has gone well and I have not obtained any failure that interrupts my work.

Thamer
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great DMS system for Logistics company

Publié le 2023-11-30

Avantages

- Orders Management
- Fast fixes
- Integration with local e-commerce platforms
- Great customer service agents and sales reps.

Inconvénients

- Some optional features should be added.

Osama
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Sexy on the outside. Ugly on the inside.

Publié le 2022-04-21

Bad. Perhaps we didn't ask many questions before

Bad. Perhaps we didn't ask many questions before

Avantages

- Good Web Design: Nice colors and UI elements.

Inconvénients

- No admin API: You won't be able to manage or apply your own logic as an administrator, because they don't have APIs with admin privileges.

- Integrations are prone to errors: We spent more than 6 months trying to get the team to set up just one integration with Salla. The already sat up integrations such as Zid often produces errors and orders don't reach Shipox's dashboard.

- Doesn't support extra COD charges: You won't be able to apply extra COD charge as their system doesn't support it.

- Route optimization doesn't work: Despite their advertising that they have route optimization, sadly after 5 months of purchasing their product, we found out their route optimization solution wasn't ready yet.

- Slow responding customer support: Their customer support team doesn't respond quickly to you in case of critical issues. We had to contact the development team lead directly in case we experience emergency issues.

- Expensive add ons: They will charge you massive amounts of money for small features. Integrating your SMS provider with Shipox will cost you more than $2000.

Alternatives envisagées 

Tookan

Logiciel antérieur 

Tookan

Pourquoi passer à Shipox DMS

As the title said "sexy on the outside, ugly on the inside"
Mohamed
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Mohamed Ashraf

Publié le 2023-11-30

Avantages

flexibility of the team for enhancements

Inconvénients

lack of handover between internal shipox teams

Oluwafemi
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Functionalities

Publié le 2020-01-31

Easy to use , it hardly breaks down interms of bugs or internal server issues and the mobile...

Easy to use , it hardly breaks down interms of bugs or internal server issues and the mobile application is simply amazing

Avantages

Very user friendly and easy to use interms of functionality

Inconvénients

Pricing model is not well detailed enough and not flexible interms of usage

Réponse de zip24

Thank you for taking the time to provide us your feedback.

Catalin
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Eathos UAE

Publié le 2022-04-19

Shipox was meant to help with automize the delivery service,orders to land in the POS and from...

Shipox was meant to help with automize the delivery service,orders to land in the POS and from there to shipox and drivers which is still not happening most of the times,we still need to have at least one person doing this.

Avantages

The idea behind the software is great,would be a great tool if would be fixed.
Id love the drivers live tracking if would work

Inconvénients

Not very user friendly,takes some time to get used with.

Réponse de zip24

Thank you for taking the time to provide us your feedback. We are really sorry to hear of the difficulties you've had with our software. This definitely doesn't sound like the service we try to provide to our customers & we'd like to look into this for you. We will investigate this issue and get back to you shortly.

Azamat
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I recommend Shipox DMS for the delivery companies

Publié le 2020-01-31

It is very easy and clear to use in Logistic systems.

It is very easy and clear to use in Logistic systems.

Avantages

The most appreciated features are
1. Well-organized tracking system;
2. User-friendly mobile applications for Customer and Driver;
3. Exact control on COD (Cash on Delivery);
4. Full and open information on Customer's Web

Inconvénients

When downloading the dynamic report it takes a little bit longer.

Réponse de zip24

Thank you for taking the time to provide us your feedback.

Furkan
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Reliable DMS for your fleet

Publié le 2020-03-20

Avantages

Shipox with its highly reliable and lean software helps our customers to manage their fleet with ease.
With easy and straight forward pricing and setup Shipox makes it very easy to start your operations in distribution. Managing Fleet become easier with Shipox.

Inconvénients

Actually the integration was very easy for us and customer support was well enough. I hope keep up the good work

Réponse de zip24

Thank you for taking the time to provide us your feedback.

Alex Sandro
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Unless you are an IT do not buy it

Publié le 2022-04-26

I just lost my money I pay for white label I did 4 training and it time I have to explain what my...

I just lost my money I pay for white label I did 4 training and it time I have to explain what my company do was very disappointing

Avantages

Maybe if you are an it you can buy and love the system

Inconvénients

You will not understand the system you can’t use in UK for post codes and all the couriers will agree make the system useless

Utilisateur vérifié
Note globale
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Great software to deploy for a startup

Publié le 2022-04-22

Avantages

We had a great interaction with the team, they were always easy to comunicate. We did count with a great IT team at the time and they help us go through the whole process. We like many of the features that were ready to use after the setup

Inconvénients

As per described we didnt have a IT team, so the set up was not as fast however they did offer us an option to have all handled by them. Still it would have been nice to have a more simple setup.

Mohammad
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d’utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Wideview Dashboard

Publié le 2020-04-28

Avantages

Easy to learn, main control center on all customers' orders, high performance and lite, easily customized

Inconvénients

Integration with customers take long time

Réponse de zip24

Thank you for taking the time to provide us your feedback.